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Viewing 30 posts - 19,021 through 19,050 (of 35,070 total)
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  • Hi,
    Sorry, I have not heard back on any solutions yet, not being able to reproduce on our servers makes it tricky.
    What web host are you using? Is this a “managed WordPress” hosting? Web hosts have different “security” settings, perhaps this is relevant.
    Thank you for your patience.

    Best regards,
    Mike

    in reply to: Sticky header increase hight when scrolling down #1159834

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Clone website and change the Child Theme Name doesn't work #1159832

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: images not loading #1159829

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Footer displaying link — "> #1159828

    Hi,
    Glad @ichtarzan was able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Demo issue #1159826

    Hi,
    Thank you, I understand better now, so to have the different entries either square, landscape, or portrait, like in the example page, you need to add tags to the items, I can see this in the source code:
    2019-11-25-052514
    and you need to choose the last layout option:
    2019-11-25-052710
    this is the easiest option, the automatic option you are using will work, but you must format your images before you upload in 16:9, either landscape or portrait, or as a square, this is not as easy, but it does work.

    Best regards,
    Mike

    in reply to: Make mobile header transparency with Enfold Landing Page demo #1159810

    Hi,
    Glad we were able to help, and thanks for sharing your solution, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Photos Above Text on Mobile #1159807

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    Unfortunately, I didn’t find this to be true. Please try removing all required field checks from your form, so that all fields could be empty to see if that will allow it to be sent via the phone.
    If so, then try adding the basic “not empty” check back to a few at a time, perhaps the error occurs after “X” number of fields, or it’s some kind of phone memory limit, I’m not sure, but your form is very large.

    Best regards,
    Mike

    in reply to: How do I Enable the Block Editor in Enfold? #1159798

    Hi,
    Thank you, when you open a post or page you do have the option to switch to ALB within Gutenberg, just as you did within the Classic Editor, but I advise not to switch back and forth between Gutenberg or the Classic Editor & ALB, they are not interchangeable.
    You can add ALB shortcodes to Gutenberg or the Classic Editor.
    I agree about Gutenberg.
    Please try disabling all of your plugins and any custom functions and scripts, and then enable ESSB to see if you have the same error as in the screenshot, sometimes these errors are actually from another plugin.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: How can I add fonts with a font.com subscription? #1159731

    Hi,
    Sorry for the late reply, I took a look at your page source code and found your font script in your header, so it seems that the code is working, but you are getting this error from the font:
    Failed to load resource: the server responded with a status of 403 ()
    403 is the “Forbidden Error” so it would seem that your font request is blocked by fonts.com
    please check that the code is correct, or if there is some setting in your fonts.com account to register your site with them.
    I don’t have experience with them, but that would make sense as otherwise anyone could copy your code and use it.

    Best regards,
    Mike

    in reply to: Trying to duplicate customized sales page… #1159719

    Hi,
    That is great news :)

    Best regards,
    Mike

    in reply to: Clone website and change the Child Theme Name doesn't work #1159718

    Hi,
    Please try changing the name of your child theme so the site looks correct, then download the theme settings at: Enfold Theme Options > Import/Export > Export Theme Settings File Then change the name of your child theme to the one you like and upload your Theme Settings File.
    Then clear your browser cache, and check.

    Best regards,
    Mike

    in reply to: Columns centered vetically without being equal height? #1159714

    Hi,
    I’m not seeing any drop shadow under your gray boxes, only under your images, please try changing your css to:

    .amg-image-shadow .avia-image-container-inner {
        box-shadow: 10px 0px 40px -10px rgba(0,0,0,0.65) !important;
    }

    Best regards,
    Mike

    in reply to: How do I Enable the Block Editor in Enfold? #1159711

    Hi,
    Thanks for the login, I see you are getting this error:

    Failed to load plugin url: /wp-content/plugins/easy-social-share-buttons3/lib/modules/pinterest-pro/assets/tinymce-essb-pp.js

    2019-11-24-162620
    So I disabled it and enabled the block editor, and now it works.
    Please see link in Private Content area.

    Best regards,
    Mike

    in reply to: Videos don't open in Lightbox #1159709

    Hi,
    Thank you for the link and login, I see that you are using Enfold v4.5.6, and you don’t have the last option “load in lightbox”
    2019-11-24-161545
    Please update, and also note that your video link needs to be in this format: https://www.youtube.com/watch?v=xxxxx_xxxxx

    Best regards,
    Mike

    in reply to: Make mobile header transparency with Enfold Landing Page demo #1159707

    Hi,
    To make your mobile header transparent please try this css:

    .html_mobile_menu_tablet #top #wrap_all .av_header_transparency {
        background-color: transparent !important; 
    }

    After applying the css, Please clear your browser cache and check.

    Best regards,
    Mike

    Hey Thomas,
    Thanks for the link and screenshot, but unfortunately, I don’t think this can be done.
    I tried a few things, one of which was to wrap the shortcode with a div like this:
    <div class="page_con">[av_postcontent link='page,1328' av_uid='av-44p3dk']</div>
    but the shortcode closed the div before the end of the page.

    Best regards,
    Mike

    in reply to: Custom CSS to hide layout column on desktop #1159697

    Hi,
    Glad Rikard could help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Burger menu not working for blog post pages on mobile? #1159696

    Hi,
    Sorry, I’m getting “Whoopsie Daisy! Page Not Found” for your link, please check.

    Best regards,
    Mike

    in reply to: Horizontal Gallery loop #1159695

    Hi,
    Sorry for the late reply, I have tested this solution and it is working for me, so first please download a modified gallery_horizontal.js file in the Private Content area.
    and then replace the one at \enfold\config-templatebuilder\avia-shortcodes\gallery_horizontal\gallery_horizontal.js
    Please retain a backup of the old one.
    Then you will need to clear your browser cache a few times for it to work, please also disable your Enfold Theme Options > Performance > JS & CSS file merging and compression and any cache plugin until it works.
    Sorry, I was not able to deregister the original script.

    Best regards,
    Mike

    Hi,
    Thank you for sharing @Guenni007

    Best regards,
    Mike

    in reply to: Design broken since update #1159669

    Hi,
    Glad Rikard could help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: DSGVO #1159666

    Hey Karl,
    Entschuldigung für die verspätete Antwort, ich werde dies an unser Entwicklerteam weiterleiten. Vielen Dank für Ihre Geduld.

    — Translated with Google —

    Sorry for the late reply, I will direct this to our dev team, Thank you for your patience.

    Best regards,
    Mike

    in reply to: Minimal Testimonials = sloppy spacing #1159658

    Hey mynick,
    Sorry for the late reply, each of the testimonial styles has a different amount of spacing, which is appealing to different people, if you would like the spacing to be different on your site, please link to your page and please give us an idea how close you would like things.
    Another option is to change the bottom padding for the special heading above your testimonials:
    2019-11-24-131549

    Best regards,
    Mike

    Hi,
    I started with the css @Rikard posted and then moved forward, perhaps this is no longer needed? Try removing it.

    #top.search-results h2.entry-title {
    padding: 0 !important;
    }

    But you do need this:
    @media only screen and (min-width: 768px) {
    otherwise the page is a mess on mobile, in my opinion.

    Best regards,
    Mike

    in reply to: copyright information on each photo #1159635

    Hi,
    Sorry for the late reply, currently the copyright is available for some images such as the featured image, if you add this css:

    small.avia-copyright {
        display: block !important; 
    }

    2019-11-24-122810
    but it would not be practical for all images such as thumbnails and small gallery images, where the text would be larger than the image. Although we could ask the dev team to consiter adding this for larger gallery and plain images.

    Best regards,
    Mike

    in reply to: Can you add text overlays on plain gallery thumbnails? #1159630

    Hey puwazatza,
    Sorry for the late reply, as I understand you would like text overlays on your torso images.
    Although I don’t quite understand what you mean by your examples, I don’t seem to see the “full navigation button set” nor the “orange text menu”.
    Anyways this css will use the text block that is below your torso images as an overlay on hover, I wrote it so it will only work on this one page so there won’t be any conflicts.
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.page-id-460 .avia-gallery + .av_textblock_section {
    	margin-top: -250px;
    	margin-bottom: 200px;
    }
    #top.page-id-460 .avia-gallery:hover + .av_textblock_section {
    	z-index: 50;
        position: relative;
        background: #fff;
    }
    .avia_transform #top.page-id-460 #wrap_all a.avia-gallery-big:hover .image-overlay {
        opacity: 0 !important;
    }

    Please see the screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: Social Icon Links Broken – Font Parsing Error #1159618

    Hi,
    Sorry for the late reply, I see that your error is:

    OTS parsing error: incorrect file size in WOFF header
    OTS parsing error: fpgm: table overruns end of file
    Failed to decode downloaded font

    affected files are:

    /enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.woff
    /wp-content/plugins/instagram-feed/js/sb-instagram.min.js?ver=2.1.2
    https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js

    possible solution:

    Turned out this was caused by a problem with FTP. The file was uploaded as text (ASCII) instead of binary, which corrupted the file. I simply changed my FTP software to binary, re-uploaded the font files, and then it all worked.

    after trying this I also recommend clearing your local cache, server cache, & cdn cache, otherwise the same files will be served.
    I also see that you are loading for Load jQuery in your footer from the theme settings, you may find this will cause you issues and you are also minifying via Enfold Theme Options > Performance > JS & CSS file merging and compression and WP Rocket, minifying on top of minifying often causes unexpected results.

    Best regards,
    Mike

Viewing 30 posts - 19,021 through 19,050 (of 35,070 total)