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Hi,
Thank you for the feedback, so originally I thought this was only occurring on the iPhone, but I tested on a desktop Mac with Safari and saw your issue in which the “h1 strong” tags & the button labels are set to display: inline where they should be set to block in order to see them. I tried to reproduce this on my test site but couldn’t, so this points to something on your site.
I also note that your “borlabs cookie” plugin is still activated and all of the text in its popup is hidden, please try disabling it.
Please include admin login in the Private Content area so I can investigate further.Best regards,
MikeJune 26, 2021 at 7:09 pm in reply to: Fullwidth Submenu doesnt allow clicking middle nav items on mobile #1307528Hi,
Thank you for your patience, I investigated this further as it pertains to the Fullwidth Submenu element, and currently if a top-level item has a sub-menu then in mobile the first click opens the sub-menu and the second click goes to that items link, but items in the top-level sub-menu don’t behave this way. I reviewed the script for this and was able to extend it for the second level sub-menus, Try adding this code to the end of your functions.php file in Appearance > Editor:function fullwidth_submenu_mobile_script() { ?> <script> (function($){ $('.avia_mobile').on('click', '.av-menu-mobile-disabled li ul.av-visible-mobile-sublist li a', function() { var current = $(this); var list_item = current.siblings('ul'); if(list_item.length) { if(list_item.hasClass('av-visible-mobile-sublist')) { } else { $('.av-visible-mobile-sublist').removeClass('av-visible-mobile-sublist'); list_item.addClass('av-visible-mobile-sublist'); return false; } } }); }(jQuery)); </script> <?php } add_action('wp_footer', 'fullwidth_submenu_mobile_script');I tested this on your /nfc/ page by injecting the script via the browser dev tools mobile simulation, and what I noticed is the second level sub-menus items were off the screen at 425px because the menu items are 200px wide, but your text length will fit in a 100px menu so I would also recommend this css:
@media only screen and (max-width: 767px) { #top .av-subnav-menu > li ul { width: 100px !important; } #top .av-subnav-menu > li ul ul { left: 98px !important; } }Best regards,
MikeHi,
Sorry for the late reply and thank you for your patience. Unfortunately, I didn’t find a way to show the video controls on a background video, but I did come up with this css to make your video element show fullscreen for mobile.
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media only screen and (max-width: 767px) { .responsive #top.home #wrap_all #av_section_1 > .container { width: 100%!important; max-width: 100%!important; } .responsive #top.home #wrap_all #av_section_1 > .container > .content { padding: 0px !important; } .responsive #top.home #wrap_all #av_section_1 > .container > .content > div > div > .avia-video { margin-bottom: 0 !important; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thank you for the feedback, in order to do this you will need several different css rules. Please try these for sizes up to 1024px:@media only screen and (max-width: 374px) { #top.home #home-content-slider { background-size: contain !important; } #top.home #home-content-slider > .container { max-height: 140px !important; } #top.home #home-content-slider > .container > .content { padding: 0 !important; } #top.home #home-content-slider h3.entry-title { font-size: 14px !important; } #top.home #home-content-slider .groot { padding: 10px; } } @media only screen and (min-width: 375px) and (max-width: 480px) { #top.home #home-content-slider { background-size: cover !important; } #top.home #home-content-slider > .container { height: 185px !important; } #top.home #home-content-slider h3.entry-title { font-size: 24px !important; } #top.home #home-content-slider > .container > .content { padding: 0 !important; } } @media only screen and (min-width: 481px) and (max-width: 767px) { #top.home #home-content-slider { background-size: cover !important; } #top.home #home-content-slider > .container { height: 300px !important; } } @media only screen and (min-width: 767px) and (max-width: 988px) { #top.home #home-content-slider { background-size: cover !important; } #top.home #home-content-slider > .container { height: 345px !important; } } @media only screen and (min-width: 989px) and (max-width: 1024px) { #top.home #home-content-slider { background-size: cover !important; } #top.home #home-content-slider > .container { height: 420px !important; } }Then clear your browser cache and check.
Best regards,
MikeHi,
Sorry, there is no “zoom in-zoom out” web function, this is only a local browser function.Best regards,
MikeHi,
Thank you for your patience, I have tested two of your video pages with Chrome, Firefox & Edge and they are not auto-playing, I assume that you do not have the player option: Enable Autoplay set, because in my test with this option set the video will autoplay, but you will also need to note the comment next to the setting:Check if you want to enable video autoplay when page is loaded. Videos will be muted by default.

This is to follow the recommended browser standards and good practices, you can override this by editing the file:
\wp-content\themes\enfold\config-templatebuilder\avia-shortcodes\video\video.phpon line 425 change $video_mute to zero:

You can see on my test page that this works, but I’m not sure that this will work for Safari, nor can we force it to work in all browsers in all cases, it is considered bad practice.
If this works for you and you wish to add it to your child theme, create a directory/shortcodes/video/and copy the edited video.php there.Best regards,
MikeHi,
Very good then, try using a <br> befor the link or in the link like this:
<a class="tubzee-phone-mobile" href="tel:5555555"><br>555-5555</a>Best regards,
MikeHi,
Glad to hear that helped, your last screenshot didn’t work please try again, when I look on your homepage the Vimeo video has controls, please see the screenshot in the Private Content area.Best regards,
MikeHi,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:@media only screen and (max-width: 1024px) { #top.home #home-content-slider { background-position: 85% !important; background-size: cover !important; } }Then clear your browser cache and any cache plugin, and check.
Best regards,
MikeJune 23, 2021 at 11:44 am in reply to: Fullwidth Submenu doesnt allow clicking middle nav items on mobile #1307118Hi,
Thank you for your patience and for the login, as I understand the current issue, on mobile your homepage content slider titles are off the screen:

this is due to this css in your <strong style=’color:#000′>Quick CSS:

To correct I wrapped with this media query rule:@media only screen and (min-width: 1440px) { ... }and now it is behaving correctly for mobile:

Please clear your browser cache and check, and feel free to fine tune to your needs.Best regards,
MikeHi,
After testing please let us know if this helped, hopefully, this will also help direct future users with this issue.Best regards,
MikeHi,
Please include an admin login in the Private Content area so we can login and check, my guess is that you do not have the Enfold Theme Options > Theme Options > Frontpage Settings set correctly:

or that you are relying on the WordPress > Settings > Reading > Your homepage displays > A static page option:

if so please un-select this option by choosing the -Select- choice at the top of the drop down & choosing the Your latest posts option and saving.

Then clear your browser cache and any cache plugin, and check.
If this doesn’t help also try disabling all of your plugins and checking again.Best regards,
MikeHi,
Your welcome, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
For mobile please try this:@media only screen and (max-width: 840px) { #top.home #av_section_1 > .container > .content { vertical-align: bottom; } #top.home #av_section_1 > div > main > div > div > div > .avia-builder-el-2 { margin-bottom: 0; } }To have something more universal you will need to add some custom classes to the elements, it looks like your structure is:
color section > 3/5 column > text block element (second of two) > embedded image
Please add a different custom class to each one of these, and remove the css I’ve posted above and I will re-write using your new custom classes. Also please post the custom classes you have added to each of these elements so I can find them easier.Best regards,
MikeHi,
Thank you for the feedback, but please ensure that your theme is up to date (v4.8.3) and you are not using the function above.
I have changed my example to Only Excerpt & Defined Custom Link and this continues to work:


Please try this and if you continue to have trouble please include an admin login in the Private Content area with a link to your page so we can examine.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, I don’t recall if the Classic Editor was built into v4.5, but we are now at v4.8.3 so I would recommend updating. If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey sambalay,
Thank you for your patience and for the login, to import the xml file you would use the WordPress > Tools > Import > WordPress

But I see that your server doesn’t have the PHP ZipArchive Extension activated please activate this, I also see that you are using PHP v7.4.16, some users on some hosts have noted that downgrading your PHP version to 7.0 or the lowest 7.x you can go solves the import issue, mostly GoDaddy. Please try resetting your site with the WP Reset plugin, especially after a failed import, and try importing again.
If this fails please leave the PHP downgraded and include FTP access and I can try a manual import.Best regards,
MikeHi,
Thank you for your patience and for the login, when I checked your theme options logo upload the image was header-300×83.png and this was the image shown on the frontend, when I checked your media library I found a larger version header.png which is 567px wide so I assumed this was the one you expected to see on the frontend, so I corrected this and added this css to your Quick CSS:.logo > a > img { width: 567px; max-width: 567px; }Now the logo is larger, please clear your browser cache and check.
Best regards,
MikeHey psipi,
Thank you for your patience, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:#top.home #av_section_1 > div > main > div > div > div > .avia-builder-el-2 > section:nth-child(2) > div > p > img.wp-image-1508 { padding: 0; margin: 0; } #top.home #av_section_1 > div > main > div > div > div > .avia-builder-el-2 > section:nth-child(2) > div > p { margin: 0; }Best regards,
MikeHey maccadigital,
Thank you for your patience and the link to your page, I have tested your pdf in two chromium-based browsers Chrome & Brave, in Chrome the pdf is downloaded in the background and in Brave it is opened in a new tab. This is due to how the browser developers are handling the request, and this shows that Chrome has specifically made this change to the chromium base code.
To correct this you could add this code to your .htaccess file on your web server<FilesMatch "\.(pdf)$"> ForceType application/octet-stream Header set Content-Disposition attachment </FilesMatch>I believe this will work because it will specifically tell the browser what to do instead of letting the browser decide, but please note that if you search Google for
force Chrome to open pdfalmost all of the results explain how to change your browser settings, making it look like each user will need to manually select this option, which may be the direction Chrome is going.
In the future, you may wish to add a highlighted tip below your buttons directing your visitors to more info on downloading your pdf’s.Best regards,
MikeHey m,
Thank you for your patience, but unfortunately, we do not have an option for a drop down menu in the socket, I guess the main issue is that the socket is at the very bottom so a drop down would have to increase the page height on hover or it would have to be a drop up menu? I imagine there would be some plugins that can create a menu shortcode that you can then use in the socket copyright field to achieve this.
If you would like to try this basic solution for showing an extra menu item on hover in the footer menu, perhaps it will help you.
So for this example, I have 4 menu links in my footer menu, 2 pages and 2 posts:

my 2 page menu items will always show, and the 2 post menu items will only show when the page items are hovered over, I’m only using page items & post items as examples so the explanation will be easier to explain.
For the menu items I have activated the custom classes in the screen options at the top of the page:

then I added the custom classes lead-one & lead-two to the two page menu items:

and sub-one & sub-two to the post menu items:

so the socket menu on the frontend looks like this:

then I added this css to the Quick CSS:#socket .sub_menu_socket li.sub-one,#socket .sub_menu_socket li.sub-two { display: none; } #socket .sub_menu_socket li.lead-one:hover + .sub-one, #socket .sub_menu_socket li.sub-one:hover { display: block !important; } #socket .sub_menu_socket li.lead-two:hover + .sub-two, #socket .sub_menu_socket li.sub-two:hover { display: block !important; }then the socket menu on the frontend looks like this:

but when you hover over one of the items they appear to slide over and show the sub item:

You could add some css to animate the reveal or some different colors, etc and you could adjust to add a couple more items but you will be limited in space and this probably will not work well for mobile since there is no mouse-over for mobile, but perhaps it will help in a limited way.Best regards,
MikeJune 20, 2021 at 6:44 pm in reply to: Uncaught Error: Syntax error, unrecognized expression #1306575Hey hanslandgreen,
Thank you for your patience and thanks for your screenshot, it looks like you are opening a page created with the Enfold Advanced Layout Builder with the WordPress Block Editor so when you are looking at your page find the button at the top to open the Advanced Layout Editor

then you will see the elements and can make your changes:

If you don’t see this button then perhaps you saved the page in the Block Editor mode in error, so to correct try going to your theme settings and change the editor to the Classic Editor

in the Classic Editor the Advanced Layout Builder button will be here:

Hopefully this will help you sort this out, if you are still having issues please include an admin login in the Private Content area so we can be of more assistance.Best regards,
MikeHey manurimini,
Thank you for your patience as I’m understanding your situation this code snippet from 2015 is no longer necessary, in my test the portfolio title and excerpt already share the same link as the image:

this is true with the default settings

if you wish you can set a custom link

So if I have misunderstood your situation please link to your test page so we can see.Best regards,
MikeHey czar,
Thank you for your patience, I have tested the avia-special-characters plugin today in a table element in Enfold v4.8.3 and it is working correctly:

the result:

I also tested with the Disable jQuery Migrate & Load jQuery in your footer theme settings activated and the plugin continued to work, so perhaps one of your plugins is breaking it, try deactivating all of your plugins and caching and check again.
You will need to use the avia-special-characters plugin, or something similar to bypass the default WordPress action with these entities, this is not a bug.Best regards,
Mike -
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