Forum Replies Created

Viewing 30 posts - 14,971 through 15,000 (of 34,221 total)
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  • in reply to: Incompatibility with print/pdf plugins #1257440

    Hey MediaMix1,
    Sorry for the late reply, and thanks for the login, I see from your PDF Print plugin that it is getting the text from the excerpt
    2020-11-01_060438.jpg
    But I believe that you need to set the “Custom Post Fields” for the content to show:
    2020-11-01_060600.jpg
    Than being said, typically plugins have trouble using the Advanced Layout Builder shortcodes to get the content so I’m not sure if this plugin will work correctly, but perhaps it will after it is set up.

    Best regards,
    Mike

    in reply to: design problems #1257438

    Hi,
    Glad to hear, I tested Rikard’s css and it seems to correct the on-sale button:

    .single-product-main-image .onsale {
        right: -45px !important;
        width: 40px !important;
    }

    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field, and then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: design problems #1257373

    Hi,
    Sorry for the late reply and thanks for the link, but I’m not sure what the customer matched zone is and your screenshot didn’t work. To add a screenshot please try using https://savvyify.com/img/ and pasting the image URL in your post.
    Hopefully, the screenshot will have the issue highlighted so we can understand better.

    Best regards,
    Mike

    in reply to: image lightbox is no longer showing image caption or title #1257372

    Hey S-edwards,
    Sorry for the very late reply, do you mean that you built this with the Advanced Custom Fields plugin (ACF)?
    Anyways the element looks custom, the gallery image links do not have title attributes and this is what the lightbox needs to show the titles. The counter is automatically populated by the lightbox script by counting all of the images on the page.
    Please try adding the title attributes to your image links.

    Best regards,
    Mike

    in reply to: Enfold Datepicker #1257367

    Hey briandeeney,
    Sorry for the very late reply, and thanks for the links to the two test pages. So to try and make the Gravity Forms datepicker look like the Enfold datepicker we first need to add the Enfold class avia-datepicker-div to the datepicker so the Enfold css will apply.
    You are welcome to try this by adding this code to the end of your functions.php file in Appearance > Editor:

    function custom_datepicker_script(){
      ?>
      <script>
    (function($){
    $('.ginput_container_date').click(function() {
      $('body').find('#ui-datepicker-div').addClass('avia-datepicker-div');
    });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_datepicker_script');

    You will see that this helps, but your Gravity Forms css is still overriding some of the elements of the datepicker and it also looks like you are using site caching so it’s a little hard to tell.
    Please disable all caching and compression so we can investigate further.
    Please remove the script above after if you test it, I will probably need to adjust it further.

    Best regards,
    Mike

    in reply to: Problem with Tab Section #1257331

    Hi,
    Sorry for the very late reply and thanks for the link & screenshots, I found that your #trayectik section, above the tab section, is larger than 5811px, but some inline css sets it as the max-height, so I see the bottom of “Валенсия” is cut:
    2020-10-31_172226.jpg
    This css corrects in my tests:

    #trayectik > .av-tab-section-outer-container {
        max-height: unset !important;
    }

    Please try this and clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Line breaks do not work #1257329

    Hi,
    Sorry for the very late reply, please link to a test page with your line breaks, I believe that your paragraphs are adding extra padding or margin and can be adjusted with some css.

    Best regards,
    Mike

    in reply to: PayPal Express button doesn't show on cart page #1257326

    Hey anjmat,
    Sorry for the very late reply, I see that on your cart page the woo-paypalplus-checkout-button > paypalplus_ecs_cart_button is an empty div.
    I also notice that the woocommerce checkout button is showing on the cart page load, and then it seems to be replaced by the empty PayPal button div. I also tried to clone the mini PayPal button to the cart page but this doesn’t seem like a good solution because I believe the button is created dynamically.
    I also notice that when you go through the checkout the PayPal button does seem to work correctly, you just can’t skip the checkout from the cart page.
    So as a workaround how about injecting a button to the checkout from the cart page below the “notice” where the PayPal button would be? This will put your customers into your checkout and seem natural to the purchase process.
    For your plugin, I found this support thread that says: PayPal Plus is only available when having your registered office in Germany, International transactions do work with PayPal Plus, but only if the requirement above was met. So it seems that part of the issue could be my location? (I’m in the USA) I’m not so sure about that.

    Best regards,
    Mike

    in reply to: footer widget display issue after section #1257319

    Hey Jules,
    Sorry for the very late reply, and thanks for the link to your site. I was not able to view your script because the theme editor is hidden, but in my testing of the frontend HTML I find that if you add the class avia-section your inserted div with these classes widget_text my-extra-widget-page then the page shows correctly.
    I was able to test by injecting this script via my browser:

    (function($){
    $(document).ready(function(){
      $('.widget_text.my-extra-widget-page').addClass('avia-section');
    });
    })(jQuery);

    Please try adjusting your script to add the class, please don’t use my script above it is only for testing.

    Best regards,
    Mike

    in reply to: Scroll down arrow not working on large height element #1257309

    Hi,
    Sorry for the late reply and thanks for the screenshot, I believe the issue is that you have a hidden color section with the ID standalone_tech_specs between #eco_vanity & standalone_kit_for_sale
    So in your screenshot the arrow in the #eco_vanity section is pointing to #standalone_tech_specs, which is hidden, so the link doesn’t work.
    Please test your page with no hidden color sections.

    Best regards,
    Mike

    in reply to: Phone number and social icons on mobile issues #1257303

    Hi,
    Sorry for the late reply, to show the social icons on mobile, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 479px) {
    .responsive #top #wrap_all #header .social_bookmarks {
        display: block !important;
    }
    }

    For your phone & email shortcode, both spans are in a single div with the class “phone-info” try using a div for each span.
    Please include an admin login in the Private Content area so we can check further.

    Best regards,
    Mike

    in reply to: Layer Slider Error #1257286

    Hi,
    I believe the issue is because you have the theme setting Enfold Theme Options > Performance > Load jQuery in your footer enabled, I disabled, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: easy slider full width – no scroll down button? #1257279

    Hi,
    Thank you for the login, I took a look at your page, and since you are using three of these code blocks each needs to be a little different, for example, the first code block has the ID of next-section-arrow-one and the link to the next color section, and the color section’s ID needs to be next-section-two like this:

    <style>
    #top #next-section-arrow-one .scroll-down-link {
        left: 27.5vw !important;
        color: black !important;
    }
    </style>
    
    <a href="#next-section-two" title="" class="scroll-down-link av-control-hidden" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"></a>

    then the next one is like this:

    <style>
    #top #next-section-arrow-two .scroll-down-link {
        left: 27.5vw !important;
        color: black !important;
    }
    </style>
    
    <a href="#next-section-three" title="" class="scroll-down-link av-control-hidden" aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"></a>

    Since you are using a 50px white space above the code block I removed the “top” setting and adjusted the “left” setting in the css because you are using a sidebar on the page and you will want the arrow to be centered.
    I made these changes for you, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Offset Columns #1257224

    Hi,
    Thank you for the feedback, in this example the /about/ page is “page-id-16” & the /services/ page is “page-id-20”.
    So the css would look like this:

    #top.page-id-16 .av_header_transparency div .av-hamburger-inner, 
    #top.page-id-16 .av_header_transparency div .av-hamburger-inner::before, 
    #top.page-id-16 .av_header_transparency div .av-hamburger-inner::after {
        background: red !important;
    }
    #top.page-id-20 .av_header_transparency div .av-hamburger-inner, 
    #top.page-id-20 .av_header_transparency div .av-hamburger-inner::before, 
    #top.page-id-20 .av_header_transparency div .av-hamburger-inner::after {
        background: blue !important;
    }

    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field, and then clear your browser cache and any cache plugin, and check.
    Please feel free to adjust the color to suit.

    Best regards,
    Mike

    in reply to: Gallerys are not displayed – Flashlight Theme #1257222

    Hi,
    Glad we were able to help, we will close this now. Thank you.
    For any other questions or issues, feel free to start new threads in the forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Enfold > Background image > Remove on mobile #1257046

    Hi,

    @marotiem
    for Vinay’s code above did you adjust it for the unique ID of your section? #unique_id

    @media only screen and (max-width: 989px) {
    #unique_id {
    background-image: none !important;
    }
    }

    Please link to your example page so we can assist further.

    Best regards,
    Mike

    in reply to: Offset Columns #1257043

    Hi,
    This question seems to be very similar to another thread of yours here, am I correct?
    I tested Rikard’s css for your menu link colors on the “About” page with an added !important; and it changes the menu text color to red, as the example suggests:

    .page-id-84 ul#avia-menu .avia-menu-text {
      color: red !important;
    }

    In the other thread you also wanted to swap the logo image for that page, so did that thread help?
    If not please explain so we can assist.

    Best regards,
    Mike

    in reply to: easy slider full width – no scroll down button? #1257032

    Hi,
    Please review this post above, the first step is to add a code block element “with the ID “next-section-arrow” ” in the developer settings like this:
    2020-10-30_062653.jpg
    I see that you are using the code block arrow 3 times on the page but none of them include the custom ID, this adds the ID to the element so the css will work. If you include an admin login we could help further with this.

    Best regards,
    Mike

    in reply to: Main menu's drop down menu #1257028

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Remove featured image single post page #1256716

    Hi,
    Thank you for the feedback and glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Preloader not in lightbox page #1256713

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    Very good, when I hear back from the dev team I will reply, thank you for your patience.

    Best regards,
    Mike

    in reply to: Element visibility settings do not work #1256708

    Hi,
    Please try Enabling the Avia Layout Builder Debug, I can then copy your page shortcode to my localhost and check if your shortcode is corrupt. Do you use the “template” feature where you are re-using shortcode from one page to another?
    Sometimes, a user will add HTML tags to the element “title”, such as “strong” but they forget the closing tag, and when the “template” is re-used the error shows, and the “template” can not be used.
    Does this sound like your work-flow?

    Best regards,
    Mike

    in reply to: Preloader not in lightbox page #1256701

    Hi,
    Glad to hear, yes we are simply “hiding” the preloader via css injected on DOM load with jQuery, so the “wait” time is for the “iframe” to load, which needs to occur, the preloader effectively signals the user that the element is loading.
    I believe you will find if you disable the preloader in the theme options the “wait” time is still there, just no “signal” to the user.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Remove featured image single post page #1256695

    Hi,
    Glad to hear you have sorted this out, just to clarify for future users, are you using this plugin: Enhanced Media Library, and the workaround is to active the plugin to upload images, and then deactivate it to use the images and avoid the error?
    I’m sure this tip will be helpful, thank you.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Main menu's drop down menu #1256690

    Hi,
    Glad to hear the “Main menu’s drop down menu” is sorted out now, this thread is quite long and includes many topics, typically we try to keep each thread on a single topic so they are easier to follow and search for by future users.
    We should close this thread and if you have further questions on other topics you can open a new thread. Agree?

    Best regards,
    Mike

    in reply to: easy slider full width – no scroll down button? #1256686

    Hi,
    It looks like you forgot to add the ID “next-section-arrow” to the code block section, please check.

    Best regards,
    Mike

    Hi,
    Ok, I see your point, I was thinking you would like a quick tweak for this, but I see you are looking for a core change to this. I will submit this to the dev team to review the accessibility issue, and decide how to proceed.
    I will reply when I hear back from the dev team, this may take a while, thank you for your patience.

    Best regards,
    Mike

    in reply to: Both front end and sit- admin very slow to update. #1256377

    Hi,
    Your server error log is showing the mod_qos(067) rule is firing, can they disable this rule or change the threshold for it?
    I tried to login again, but your site didn’t load after 5 mins, frontend or backend, this is not how Enfold runs on other servers.
    I would recommend disabling your plugins to check for a conflict, or trying a different webhost.
    Testing the twenty-twenty theme doesn’t help here.

    Best regards,
    Mike

Viewing 30 posts - 14,971 through 15,000 (of 34,221 total)