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Viewing 30 posts - 9,301 through 9,330 (of 34,660 total)
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  • in reply to: Submenu collapse/expand on click, not hover #1376407

    Hi,
    Thanks for the feedback but when I check your page /another-page/ the css forces the menu to be open:
    2022-12-16_005.jpeg
    compared the /about-us/ page that the css doesn’t work on which shows the menu closed:
    2022-12-16_006.jpeg
    If you are not seeing this try clearing your browser cache.

    Best regards,
    Mike

    Hi,
    For the typically cPanel webhost you will find the error log when you login as “error” here is two typically examples, your webhost may look different:
    2022-12-16_001.jpeg
    2022-12-16_002.jpeg

    Best regards,
    Mike

    in reply to: Replacing logo with text using functions.php #1376401

    Hi,
    Ok, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Display images in search #1376399

    Hi,
    Try deactivating the Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and activating Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and the clearing your browser and any plugin cache.
    If you continue to have trouble, please create a new staging copy of your main site with no child theme and post the admin login in the Private Content area so we can add the child theme and import the theme settings to see why it is not working as expected.

    Best regards,
    Mike

    in reply to: Display images in search #1376397

    Hi,
    Try deactivating the Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and activating Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and the clearing your browser and any plugin cache.
    If you continue to have trouble, please create a new staging copy of your main site with no child theme and post the admin login in the Private Content area so we can add the child theme and import the theme settings to see why it is not working as expected.

    Best regards,
    Mike

    in reply to: Display images in search #1376299

    Hi,
    Read about using a Child Theme, when you install the child theme and go to the theme import / export options it will ask you if you want to import the parent theme settings, then all settings and customizations will be added to the child theme.
    If this is for a live site and you are worried about the outcome, try first creating a staging site to test on, most cPanel webhosts have a staging site option, some in the dashboard:
    staging-1.jpeg
    Others add the option in the Softaculous WordPress Management
    2022-12-11_001.jpeg
    There may be other staging site options in different cPanel servers, these are the two that I have seen.

    Best regards,
    Mike

    in reply to: Plugins wont activate #1376298

    Hi,
    PHP 7.4 is the minimum version for WordPress, the error message above is pointing to the plugin all-in-one-wp-migration receiving an error with PHP 7.3
    There is a good chance that other plugins won’t support PHP 7.3.
    You may need to run the website that requires PHP 7.3 on a host by its self.

    Best regards,
    Mike

    in reply to: Import Construction Demo doesn't work #1376296

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Display images in search #1376294

    Hi,
    Correct you will need to use a child theme, your PHP mod looks good.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Replacing logo with text using functions.php #1376293

    Hi,
    To add dashes befor and after your subtext try changing this line in your code:
    $subtext = "<span class='subtext'>$subtext</span>";
    to this:
    $subtext = "<span class='subtext'>-" + $subtext + "-</span>";

    Best regards,
    Mike

    in reply to: Timeline styling not reacting #1376292

    Hi,
    Please try this css to change the size of the date:

    #top #wrap_all .all_colors h2.av-milestone-date {
    	font-size: 23px;
    }

    adjust the number to suit.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Change background color blog sidebar #1376291

    Hi,
    Thank you for your patience please link to your page with the white space so we can examine and assist with some additional css.
    In my test I found no white space:
    2022-12-15_001.jpeg

    Best regards,
    Mike

    in reply to: Display images in search #1376289

    Hi,
    You will want to use a child theme otherwise the modification will be lost with each update.

    Best regards,
    Mike

    in reply to: Image Sizes #1376288

    Hi,
    hgschaffler Please open a new thread since this is not your thread posting your login here will not be private and you will not see anything we write in the Private Content area. It gets confusing when we are working on more than one site per thread. Thanks for understanding.

    Best regards,
    Mike

    in reply to: Display images in search #1376286

    Hi,
    As I understood you had already modified the loop-search.php to get your current results, correct?
    The change is the same line of code with a link added, isn’t it? Please check your modification carefully.
    Please copy your php file to DropBox and link to it so we can check, also include the css needed for the customization in your DropBox link.

    Best regards,
    Mike

    in reply to: Display images in search #1376268

    Hi,
    To add a link to the image please see this thread that Ismael linked to above, Guenni007 shared adding a link.

    Best regards,
    Mike

    in reply to: Error: Trying to access array offset on value of type null #1376267

    Hi,
    Thank you for your patience, the Dev Team has replied that the only way to disable the hidden element “avia-loader-nonce” from the post type is to hack the core files:
    config-templatebuilder\avia-template-builder\php\class-template-builder.php functions visual_editor() and handler_wp_dbx_post_sidebar()
    but this is part of all ajax security checks – so this will most likely to break everything.
    So unfortunately this is not something that we can do.

    Best regards,
    Mike

    in reply to: Woocommerce checkout and cart looks just wrong on mobile #1376262

    Hi,
    Glad to hear that you have found a solution, the reason the Dev Team doesn’t show these fields on mobile is because it takes up too much room on mobile, and not all users want this cramped layout. But I will bring this to the attention of the Dev Team as a feature request for them to consider.
    If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Image Sizes #1376261

    Hi,
    Thanks for your screenshots, it looks like you are looking at the correct images, Shop Catalog 450×450
    So I would change this one to no crop and then regenerate the thumbnails again, you should be able the regenerate this one size if you wish in the plugin.

    Best regards,
    Mike

    in reply to: transition a media element #1376219

    Hi,
    Have you rebooted your computer yet?
    It sounds like your hosts file is still using the old IP address.
    If rebooting doesn’t help try Flushing your DNS Cache.
    Best regards,
    Mike

    in reply to: Image Sizes #1376218

    Hi,
    If you use the Simple Image Sizes plugin you can change the size of the shop catalog images, there is no option to change this in the theme.
    Your first screenshot is from WordPress ▸ Dashboard ▸ Settings ▸ Media ▸ Media Settings ▸ Image sizes, it is not a WooCommerce setting, you probably meant WordPress instead of WooCommerce, I just wanted to make sure we are talking about the same setting, and yes that is correct.
    The default shop catalog image size is 450×450, when I check my Shop Demo with the latest Enfold and WooCommerce none of my images changed after the last update and the only difference I see in sizes are
    woocommerce_thumbnail 300×300
    woocommerce_single 600×0
    and yours are:
    woocommerce_thumbnail 600×0
    woocommerce_single 800×0
    So your woocommerce_thumbnail are twice the size as the default, try right-clicking on your shop images that look cropped and open the image in a new tab and see if the whole image shows or if the image is actually cropped.
    I would think that even if the image is twice the size the image would scale down to show the whole image as the thumbnail, so I believe that your image is actually cropped and if so the only way to fixed it would be to regenerate the thumbnails again without cropping. Cropping is the default setting for woocommerce_thumbnail image.

    Best regards,
    Mike

    in reply to: transition a media element #1376145

    Hi,
    Has the domain been changed to point to the new nameservers for the new webhosting company?

    Best regards,
    Mike

    in reply to: Blog title after featured image #1376141

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thanks for the screenshot, for the difference in the width of the 1/2 column & 2/3 column in the grid row and the 3/5 text column below it, I believe the 3/5 column below the grid row has some padding, do you want the grid row 1/2 image & 2/3 text columns to be the same width as the text below or the other way around?
    You could adjust the inner padding of the columns to suit at column ▸ layout ▸ padding or try adding another cell to your grid row so you have 1/5 – 3/5 – 1/5
    2022-12-14_001.jpeg
    and then place your image and text in the 3/5 and leave the two 1/5 empty and then use this same setup below instead of the color section:
    2022-12-14_002.jpeg
    2022-12-14_003.jpeg
    And for the empty space below the text next to the image , depending on how much text you have you could add inner padding to the column with the text, in my test 7% left & right padding helped. You can change the padding for each screen size.
    2022-12-14_004.jpeg
    2022-12-14_005.jpeg

    Best regards,
    Mike

    in reply to: Enfold #1376094

    Hey erik de bakker,
    Thanks for your question a few years ago Envato (Theme Forest) stopped using the license “API” and started using a license “Token” at that time you would have needed to manually update and created a “Token” in your Theme Forest account.
    I checked your two sites but the both show errors so I don’t know what version of WordPress or Enfold you are using.
    You will need to make sure your server PHP is at least version 7.4 and then you can download the latest version of the theme from your Theme Forest account and update your site via FTP and then create a Token from your Theme Forest account.

    Best regards,
    Mike

    in reply to: transition a media element #1376092

    Hi,
    Glad to hear that this is sorted out now. The preset “Spotlight mode” is controlled by WordPress and we don’t set these options.
    Perhaps you would like to try switching the WordPress editor to the classic mode by going to Enfold Theme Options ▸ Select Your Editor ▸ Use WP Classic Editor it is a little easier to work with as it doesn’t have the WordPress Block Editor distractions, give it a try, you can always switch back if you don’t like it.
    Since you have this sorted out now shall we close this thread then?

    Best regards,
    Mike

    in reply to: home page and menu query #1376090

    Hi,
    Thanks for your patience and the link to your site, I assume that you are referring to the Enfold 2017 Demo and it’s full page slider. The slider shows under the header before scrolling because the header is set to transparent in the admin side panel at Layout ▸ Header visibility and transparency:
    2022-12-13_001.jpeg
    and the layerslider is full size because it’s canvas size is 850 x 1410 in LayerSlider ▸ Project Settings ▸ Layout
    2022-12-13_002.jpeg
    Your layerslider homepage slide is 648 x 1140 so you will want to adjust so it is larger rather than just stretching it.

    Best regards,
    Mike

    in reply to: Hidden full screen slider image is downloaded on phone #1376087

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Display images in search #1376086

    Hi,
    To make the image square try this css:

    #top.search-results .search-result-counter {
        border-radius: unset;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Change regular italic ampersand to light #1376059

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 9,301 through 9,330 (of 34,660 total)