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Viewing 30 posts - 5,041 through 5,070 (of 34,966 total)
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  • in reply to: Menu with different columns #1426463

    Hey ibgestionprivee,
    This seems to be a duplicate of one of your other posts that has already been answered:
    Unfortunately we don’t have a way that you can just import the menu, try reviewing our Maga Menu documentation, then choose your mega menu “pages” and then where you want the columns:
    Enfold_Support_3985.jpeg
    and drag the menu items in to stagger them.

    Best regards,
    Mike

    in reply to: Menu with different columns #1426462

    Hey ibgestionprivee,
    Thank for your question, but unfortunately we don’t have a way that you can just import the menu, try reviewing our Maga Menu documentation, then choose your mega menu “pages” and then where you want the columns:
    Enfold_Support_3985.jpeg
    and drag the menu items in to stagger them.

    Best regards,
    Mike

    in reply to: Page won’t to stretch to full width #1426457

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: licence key #1426455

    Hey zweifelmedia,
    Please try to register your Purchase Code here create a new support account.

    Best regards,
    Mike

    in reply to: Page won’t to stretch to full width #1426454

    Hi,
    When I check the image of the ship is 300px by 137px, or the medium size. When you choose the image please select a larger size in the display settings:
    Enfold_Support_3934.jpeg
    if you still have trouble please include a admin login in the Private Content area.

    Best regards,
    Mike

    in reply to: Portfolio Grid Questions #1426451

    Hey zweifelmedia,
    For the arrow try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .avia-arrow {
    	display: none;
    }

    and try using the “no scaling” image size if you want them to be different sizes.

    Best regards,
    Mike

    in reply to: Change element order on mobile view. #1426450

    Hi,
    Perhaps we can adjust it with some css, please link to your page so we can examine and explain how you want to see it on what size device, perhaps a screenshot would help us fully understand.

    Best regards,
    Mike

    in reply to: What to do about WooCommerce Legacy REST API #1426449

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: How to format in the webshop #1426448

    Hi,
    Thanks for the screenshots, unfortunately as Ismael pointed out your plugin has stripped the HTML out and all of the text is in one paragraph tag:
    Enfold_Support_3980.jpeg
    so ther is no way to style only half of the text.
    But when I look at your webshop all of the items have the same text “Scarf in knittet and feltet pure wool” so based on this text we can add the italic to the text.
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function custom_script() { ?>
      <script>
    function wrapText(node, text, wrapper) {
        if (node.nodeType === 3) {
            const idx = node.nodeValue.indexOf(text);
            if (idx !== -1) {
                const span = wrapper.cloneNode();
                const wordNode = node.splitText(idx);
                wordNode.splitText(text.length);
                span.appendChild(wordNode.cloneNode(true));
                wordNode.parentNode.replaceChild(span, wordNode);
            }
        } else if (node.nodeType === 1) {
            Array.from(node.childNodes).forEach(child => {
                wrapText(child, text, wrapper);
            });
        }
    }
    
    const textToWrap = "Scarf in knittet and feltet pure wool";
    const wrapperSpan = document.createElement('em');
    
    document.addEventListener("DOMContentLoaded", function() {
        wrapText(document.body, textToWrap, wrapperSpan);
    });
    </script>
      <?php
    }
    add_action('wp_footer', 'custom_script', 99);

    Then add this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .all_colors p em {
        font-style: italic;
        font-family: "open sans";
        font-weight: 400;
    }

    then clear your browser cache and check.
    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.

    Best regards,
    Mike

    in reply to: What to do about WooCommerce Legacy REST API #1426446

    Hi,
    If you can get your updates in the theme settings then you don’t need the Envato Market plugin, but I don’t think it is doing anything to slow down your site even if you find that you need to use it.

    Best regards,
    Mike

    in reply to: What to do about WooCommerce Legacy REST API #1426440

    Hey gb,
    I’m not seeing this notice, are you sure it is not from a woocommerce extension plugin?
    It seems that you don’t need to do anything for woocommerce and Enfold to work correctly, but one of your third party plugins may have trouble so you will need to get an update from that plugin author.
    To find out which plugin it is from, disable your plugins one at a time until the notice disappears, or click the notice “learn more”

    Best regards,
    Mike

    in reply to: Enfold Update #1426439

    Hi,
    Sorry for any confusion, I don’t know why you received this email but as Rikard pointed out the current version is 5.6.8.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Page won’t to stretch to full width #1426436

    Hey mustafa-alani,
    The image of the boat for the background of your cell is a “medium” size, which is too small, please choose a larger one so it won’t be “blurry”
    Please check the theme setting Enfold Theme Options ▸ General Layout ▸ Dimensions ▸ Maximum Container width and ensure your max-width is 100% it looks like it is set to 1310px right now. Then check your pages that the color sections have no left & right padding.

    Best regards,
    Mike

    in reply to: Auto-adjusting tab section height to content #1426435

    Hi,
    Thanks for the feedback, I’m not sure what might be causing this, but I copied your page to my test site and each tab section seems to auto adjust to the content, please check the link below. Is your server using an “object” cache such as Memcached, Redis, Varnish?
    Can you try disabling it to test?
    Typically when we can’t reproduce the error it points to a plugin or custom code in the child theme, but since your web developer checked this, perhaps it is a caching issue.

    Best regards,
    Mike

    in reply to: Broken Tab Section #1426433

    Hi,
    Glad to hear that you have this sorted out, I’m not sure why this occurred, I assume that the charts are added with a shortcode or some javascript, so perhaps it is related to the loading order of the chart, I’m just guessing. But I’m glad that you found a work around, shall we close this thread then?

    Best regards,
    Mike

    in reply to: Bug: Search results pages not overriding correctly urgent #1426431

    Hi,
    Thanks for the update, we will leave this thread open to hear back from you, I see that you also found that the issue seems to be related to if the user is logged in or out, so that the Super Speedy Search plugin results shown to admins are correct and the results shown to normal visitors is incorrect.
    We are limited from working on third party plugin, hopefully Super Speedy Search will have a solution for this, but we will leave this thread open for now.

    Best regards,
    Mike

    Hi,
    I added this css:

    .avia-menu>ul.av-main-nav li.menu-item-top-level:not(#menu-item-287) {
        flex-grow: 1;
    }

    this added the flex-grow to every item except the last one giving us the trouble, I don’t think that it is noticeable because it’s a longer text length and it’s at the end, but this solves the other two issues.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Share on X-Button #1426427

    Hi,

    Please try going to Enfold Theme Options ▸ Blog Layout ▸ Share Links At The Bottom Of Your Blog Post and if the “Twitter” option is deactivated, try enabling it and saving the theme option and the deactivating it and saving again.
    I’m not sure why this might be occuring on your site, but we don’t have another way to do this.

    Best regards,
    Mike

    in reply to: HELP!! Suddenly troubles with layout #1426426

    Hi,
    I recommend reaching out to the original developer and ask them to convert your custom named theme into a official Enfold named theme so the updates will work.
    Since there is a update available, this is a good time for them to do this.
    the text string in your URL looks like a cache version, so it sould be from your cache plugin or your server cache, I’m not sure, but this was not there the last time I checked so I’m not sure what changes you have made. I don’t want to “tinker” with it while you are in the process of contacting the original developer. As I pointed out earlier your custom site has custom code that I don’t understand so my “tinkering” could do more harm that good.

    Best regards,
    Mike

    in reply to: Rotating Text Start #1426401

    Hey Diana,
    Thank you for the link to your site, I added your rotating heading into a full width column and added the “fade in” animation to the column, this animation works when the element comes into view and then the rotating heading starts with the first line, so this seems to solve the issue, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Anchor Link doesn t work #1426400

    Hey Diana,
    Thank you for the link to your site and the screenshots, some of them didn’t work, so as I understand this text link on your homepage is not landing correctly for you:
    Enfold_Support_3974.jpeg
    it is meant to land on a empty color section:
    Enfold_Support_3976.jpeg
    when I test it lands correctly, the blue in this screenshot is your empty color section:
    Enfold_Support_3978.jpeg
    I tested with Windows in Chrome & Edge and Mac in Safari & Chrome, and all worked correctly, only Firefox on both Windows & Mac didn’t work correctly, I’m not sure why firefox is having an issue, but to try to adjust for the firefox error I added this code to your functions.php:

    
    function custom_smooth_scroll_to_id_for_firefox_script() { ?>
      <script>
    function slowScrollToAnchor() {
      var urlHash = window.location.hash;
    
      if (urlHash) {
        var target = document.querySelector(urlHash);
        if (target) {
          var targetPosition = target.offsetTop;
          var startPosition = window.pageYOffset;
          var distance = targetPosition - startPosition;
          var duration = 1000;
          var startTime = null;
    
          function scrollAnimation(currentTime) {
            if (startTime === null) startTime = currentTime;
    
            var timeElapsed = currentTime - startTime;
            var scrollY = easeInOutQuad(timeElapsed, startPosition, distance, duration);
            window.scrollTo(0, scrollY);
    
            if (timeElapsed < duration) {
              requestAnimationFrame(scrollAnimation);
            }
          }
          function easeInOutQuad(t, b, c, d) {
            t /= d / 2;
            if (t < 1) return c / 2 * t * t + b;
            t--;
            return -c / 2 * (t * (t - 2) - 1) + b;
          }
    
          requestAnimationFrame(scrollAnimation);
        }
      }
    }
    
    window.addEventListener('load', slowScrollToAnchor);
    </script>
      <?php
    }
    add_action('wp_footer', 'custom_smooth_scroll_to_id_for_firefox_script', 99);

    and after clearing your site cacke and my browser caches for all of my test browsers the anchor link is now correct, even in Firefox. Most of my tests landed correctly even on firefox, but in one case on firefox the script scrolled the page backwards to land in the land place. So the script shows to correct the issue.
    If you want to adjust the one second delay you can change var duration = 1000; to a higher or lower number 1000 equals one second, it seem to work good just the way it is.

    BTW – your Header Footer Code Manager plugin don’t seem to allow PHP snippets, so if you are not going to use a child theme I recommend the WPcode plugin this plugin supports PHP code snippets, JavaScript code snippets, & CSS code snippets.

    Best regards,
    Mike

    in reply to: Parallax Rules – Image rotate on scroll #1426399

    Hey ConDevWa,
    Please try the rotate animation in the element options:
    Enfold_Support_3972.jpeg
    If this is not the kind of rotate animation that you are looking for, then please create a test page on your site and explain what you are trying to do with an admin login in the Private Content area so we can examine.

    Best regards,
    Mike

    in reply to: Integration vcf file #1426398

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Colors #1426349

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Enfold deletes page components when I edit pages #1426347

    Hi,
    Very good, we will leave this thread open is case after rebuilding the page you still find the error, but if you fide the issue is solved please let us know so we can close the thread. Thank you for your patience and for using Enfold.

    Best regards,
    Mike

    Hi,
    I disabled the flex-grow: 1; from this css solution:

    .avia-menu>ul.av-main-nav li {
        display: flex;
        flex-grow: 1;
        justify-content: center;
    }

    and now the maga menu sub-menu seems to work correctly, at all sizes. Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Enfold deletes page components when I edit pages #1426342

    Hi,
    It sounds like your page has some broken elements due to some unclosed tags, typically this occurs when “strong” tags are added to title fields and the closing tag is missing, or when div tags are added the closing tag is missing. This can occur when text is copied and paste into a text element in visual mode. Try checking the text elements in the “text” mode to see if there a added div tags. If you see any elements with a red warning, please follow the link in the warning and remove the HTML code:
    Enfold_Support_3936.jpeg
    Sometimes a page with these errors can not be fixed and a new page will need to be created. If your page has these kind of errors please try creating a new page without these kind of errors and see if this solves your issue. Please note that if you have used templates from saved elements or pages, these may include the broken code and will need to be removed as they can not be fixed, so try to create your page from scratch and see if you can reproduce the error, if you can and you have already tried to disable all of your plugins to ensure there is no plugin conflict, then please link to your test page so we can examine and try to reproduce the error.
    Unfortunately I’m not able to login, please disable the Google Authenticator code request.

    Best regards,
    Mike

    in reply to: Enfold won't update, Layer slider does update #1426340

    Hey Anthony Forshaw,
    Please note that the LayerSlider is not created by Enfold and these are different products. While the theme includes a bundled version of the LayerSlider, the licenses are different. You can read our documentation here.
    As I understand your post, your LayerSlider is up-to-date with a valid LayerSlider license, the only way to do this is if you added the premium LayerSlider version, the bundled version will not update on it’s own, and only updates then the theme is updated, typically a minor version behind the paid version.
    So to update the Enfold theme you must go to your Envato (Theme Forest) account and create a Token and then enter this into your theme, or you can install the Envato market plugin and enter your token into it.
    If you don’t have access to the Envato account for the license because a developer paid for the license or the person who paid for the license has left your company you will need to purchase a new license and create a Envato account for your company because Envato will not transfer licenses. We are not able to give or sell licenses directly, Envato is the exclusive licensor for Enfold.
    If you do have access to the Envato account but you can’t update because your theme is old and it asks for a “API key” then you must manually update, to update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg
    Typically the support license is for six months then you can renew and extend your support, this is probably why you can not login and open a new thread. If you purchase a new license you can Register your new account with the Purchase Code.

    Best regards,
    Mike

    in reply to: Activating lazy loading #1426339

    Hi,
    Is is correct, and the Enfold Theme Options ▸ Performance ▸ Responsive Images And Lazy Loading ▸ Lazy Loading sets the blog post featured images.

    Best regards,
    Mike

    in reply to: How to set up Shop page… #1426299

    Hi,
    Glad Ismael could help, thanks for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 5,041 through 5,070 (of 34,966 total)