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Viewing 30 posts - 4,861 through 4,890 (of 34,658 total)
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  • in reply to: Prevent SPAM on Email Buttons #1425384

    Hi,
    The Dev Team has updated the email spam function to include the subject and body in the email address in the button and in the shortcode in the shortcode wand, like this: (Email address hidden if logged out) ?subject=your_subject&body=your_body
    I linked to the files below, you will need to replace:
    /enfold/config-templatebuilder/avia-shortcodes/email_spam.php
    /enfold/config-templatebuilder/avia-template-builder/php/class-generic-helper.php
    In the button you will not manually add the “mailto:” and the shortcode would look like this:
    [av_email_spam url=" (Email address hidden if logged out) ?subject=your_subject&body=your_body" hex_encoding="1"]readable info[/av_email_spam]

    Best regards,
    Mike

    in reply to: Different Logo on Mobile #1425331

    Hi,
    Thank you for the link to your site, but unfortunately I’m not able to reproduce your screenshot error on my Android device, try using this link to identify your screen resolution for your device so we can reproduce the error. Perhaps the error is for a specific size and device?

    Best regards,
    Mike

    in reply to: Tab slider #1425330

    Hey finchkelsey,
    Thank you for the link to your site, I believe that this code at the end of your child theme functions.php file in Appearance ▸ Editor will help:

    function custom_tab_section_script() { ?>
      <script>
    window.onload = function() {
      if (window.location.hash) {
        var hash = window.location.hash.substring(1);
        var targetElement = document.getElementById(hash);
        if (targetElement) {
          setTimeout(function() {
            var offset = targetElement.offsetTop;
            window.scrollTo({
              top: offset,
              behavior: "smooth"
            });
          }, 1000);
        }
      }
    };
    </script>
      <?php
    }
    add_action('wp_footer', 'custom_tab_section_script', 99);

    but I can’t fully test without admin access, please give this a try and clear your browser cache.

    Best regards,
    Mike

    in reply to: no fix for justified test #1425306

    Hi,
    Thank you for the link to your page, you write that I can see the issue on your /blog/ page but I see no issue within the content of the page, perhaps the issue is with the content and the footer alignment? Please see the screenshot in the Private Content area.

    Best regards,
    Mike

    in reply to: Adding a modified helper-privacy.php to child theme #1425298

    Hey domchocolate,
    Thanks for your question, but unfortunately there is not a way to add any of the files in the /include/ directory to a child theme.

    Best regards,
    Mike

    in reply to: no fix for justified test #1425297

    Hey andersjensen055,
    Thank you for your question, please link to the page so we can examine. Thank you for the screenshots, from them I believe that you are referring the text below the TOC on mobile (screenshot 1), was the mobile screenshot a “before” screenshot? (2), because it looks correct or the same as the desktop version (3), otherwise please link link to a page as a before so we can assist with a solution.

    Best regards,
    Mike

    in reply to: font-awesome.min.css in template #1425296

    Hey pizza_boy,
    Thank you for your question, the Enfold theme doesn’t use font-awesome, so I believe that this is added by one of your plugins, unfortunately the login details that you have provided seems to be for FTP and not the WP admin, so I can not examine your plugins.
    I recommend disabling all of your plugins and then enable then one at a time to find the plugin that is loading the font-awesome css.
    Once you find the plugin you can ask the plugin author how to localy load the css.

    Best regards,
    Mike

    Hi,
    Your link /wp-admin/update-core.php is a admin page for the WordPress core update info, when not logged in, it is giving a 404 error:
    Enfold_Support_3888.jpeg
    This is a core WordPress function that is giving the result from the core WordPress files and not the theme, this file (URL) is not intended for frontend visitors, this is no one should be going to this URL.
    I recommend making no changes, this URL is only for the admin and when you do update the file will behave differently, thus you don’t want to interfere with this.
    I believe that you are asking that a theme 404 page is shown for your core WordPress URL, but I don’t feel that it is safe or relevant to do so.
    I hope that I have explained this well.

    Best regards,
    Mike

    in reply to: Sticky page chapter menu #1425293

    Hi,
    The function should go into your child theme functions.php, otherwise when you update it will be overwritten.
    For testing you can add it into your Enfold functions.php at the bottom, if this is not working please ensure that your Enfold Theme Options ▸ Performance ▸ Load jQuery in your footer is not activate, or if you are using any caching plugins or optimization plugins please ensure that they are not “deferring” the loading of jQuery scripts.
    Please give this a try.

    Best regards,
    Mike

    in reply to: Layerslider — Local Background Video not showing full size #1425288

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Show a default search field instead of search icon #1425253

    Hi,
    Ok, we will leave this open to hear back from you.

    Best regards,
    Mike

    in reply to: HELP!! Suddenly troubles with layout #1425252

    Hi,
    Thanks for the screenshots, I see that your EN homepage URL is /home-2/ and your DE homepage URL is /home/
    Try looking at your Enfold Theme Options ▸ Theme Options ▸ Frontpage Settings it is probably set to /home-2/ this would be why the EN page is the default.
    To link to your DE homepage /home/ try creating a menu link to this page, either by menu choice or as a custom menu item with the URL added manually.

    Best regards,
    Mike

    in reply to: Vimeo videos do not play automatically #1425250

    Hi,
    Thanks for the login, in your color section in the background video options you will see the check box Hide Video On Mobile Devices?

    You can choose to hide the video entirely on Mobile devices and instead display the Section Background image

    Enfold_Support_3882.jpeg
    I enabled this and added your gif to the background image option:
    Enfold_Support_3884.jpeg
    You will note that I used the “scale to fit = contain” option, and in my test the gif plays on mobile:
    Enfold_Support_3886.jpeg
    but I recommend that you recreate your gif so it is in portrait mode for mobile, right now it is in landscape mode so it doesn’t fill the screen.
    In the background image options you could use the “scale to fit = stretch” and that would fill the mobile screen, but the center of the gif is off and the quantity is poor at that size.
    So try to recreate your gif so it is in portrait mode and if you can improve the quantity that would also be good.

    Best regards,
    Mike

    in reply to: Adding a hover colour to images in menu #1425216

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: OSM Leaflet Map: only one marker pop-up displaying #1425215

    Hi,
    Ok, this will be in the next update but we don’t have a ETA for it now. I will leave this open to hear back from you.

    Best regards,
    Mike

    in reply to: Show a default search field instead of search icon #1425213

    Hi,
    Thank you for sharing the solution for others to try, glad to see that you have sorted this out, shall we close this thread then?
    As for the slow results, I see that a “gear” shows while the results are generating, and I don’t see any errors in the console, so I think the FiboSearch is getting the results live and has not cached the results, perhaps this is an option in the plugin, or perhaps there is another step you need to do, try asking the FiboSearch support.

    Best regards,
    Mike

    in reply to: OSM Leaflet Map: only one marker pop-up displaying #1425154

    Hi,
    Thanks for your patience, the Dev Team made some adjustments for the OSM element and updated the Special Characters plugin
    After installing the new Special Characters plugin, you can try updating the OSM Leaflet element at /enfold/config-leaflet-maps/class-avia-leaflet-maps.php
    from the link below, please ensure to do this via FTP and keep a version of the original for fallback, then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: Blog Pagination is not working #1425153

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: anchor link and menu highlighting #1425151

    Hey James,
    Thanks for the link to your page, try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function custom_script() { ?>
      <script>
    window.addEventListener('load', function() {
      var contactSection = document.getElementById('contact');
      var menuItem467 = document.querySelector('#menu-item-467 .avia-menu-text');
      
      if (!!contactSection) {
        function isHeaderScrolledFull() {
          var header = document.getElementById('header');
          return header && header.classList.contains('header-scrolled');
        }
        
        function updateMenuItemColor() {
          if (isHeaderScrolledFull()) {
            var contactRect = contactSection.getBoundingClientRect();
            var menuItemRect = menuItem467.getBoundingClientRect();
            var contactCenter = contactRect.top + contactRect.height / 2;
            var buffer = 200;
            
            if (contactCenter >= menuItemRect.top - buffer && contactCenter <= menuItemRect.bottom + buffer) {
              menuItem467.style.color = '#cd5124';
            } else {
              menuItem467.style.color = '#9c9288';
            }
          } else {
            menuItem467.style.color = '#545454';
          }
        }
        
        window.addEventListener('scroll', updateMenuItemColor);
        updateMenuItemColor();
      }
    });
    </script>
      <?php
    }
    add_action('wp_footer', 'custom_script', 99);

    This script checks that your section ID “contact” on the homepage is within 200px of the center, if it is the menu item with be your highlight color: #cd5124;
    If you then scroll up or down past 200px of the center the menu item will be your light menu color: #9c9288;
    If you scroll all the way to the top the menu item will be the dark menu color: #545454;
    This also works if you land on the “contact” section from another page.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Vimeo videos do not play automatically #1425135

    Hi,
    Try adding the gif as the fallback image in the element options, I have not tested but I believe this should work. If not we could try with some css, but we would need to see thegif first.

    Best regards,
    Mike

    in reply to: Blog Pagination is not working #1425134

    Hi,
    I have reviewed the settings in your plugin All in One SEO and the AIOSEO ▸ Search Appearance ▸ Remove Query Args option is what was removing the required pagination url:
    Enfold_Support_3879.jpeg
    I disabled this setting and tested when logged out and the pagination is now working correctly.

    Best regards,
    Mike

    in reply to: Vimeo videos do not play automatically #1425127

    Hi,
    Typically background videos will not auto play on most mobile devices, this is a limitation set by the browsers. The best option is to show a fallback image instead of the video for mobile.
    Video can take a while to show on mobile devices especially if the user is using “data-saver” on their device, you can not override this so this is another reason to use a fallback image.
    Perhaps one work around for your situation would be to convert your short video loop into a gif, as this would be a smaller file size and I believe mobile browsers do not limit the gif in the same way as videos.

    Best regards,
    Mike

    in reply to: Background of the contact form feedback message #1425125

    Hi,
    Thank you for the link to your site, for the page /unser-verein/samariter-mitglied-werden/ try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.page-id-959 .main_color #result_ajax_response_1.ajaxresponse h3 {
    	color: #000;
    	border-color: #e30615;
    }

    the expected results:
    Enfold_Support_3873.jpeg
    for the page /kontakt/ try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top.page-id-954 .main_color #result_ajax_response_1.ajaxresponse h3 {
    	background-color: #212a48;
    }

    the expected results:
    Enfold_Support_3875.jpeg
    feel free to adjust to suit, after applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Sektion H1 Problem #1425114

    Hi,
    Thanks for your patience and the link to your site, your NexForms popup has a H1 title:
    Enfold_Support_3869.jpeg
    and your special heading element is a H1:
    Enfold_Support_3871.jpeg
    So you should review your NexForms popup plugin and remove the H1 popup title and change the special heading element to H2, since it is in the middle of your page, typically H1 should be at the top of your page.

    Best regards,
    Mike

    in reply to: Domainwechsel zerstört alle Einstellungen #1425111

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Vimeo videos do not play automatically #1425108

    Hi,
    The play button is from vimeo, if you visit the video link directly you will see the play button and can click it.
    So you will need to disable this from your vimeo options, since it is a background video and the video is in a iframe from vimeo it can not be removed from the site options or css.

    Best regards,
    Mike

    Hi,
    Yes, I mean where the sticky header below 767px is covering the top part of the main body, this seems to be due to some custom css removing the top padding:
    Enfold_Support_3867.jpeg
    Try changing the padding-top: 0 !important; to padding-top: 80px !important; or more to suit.
    Instead of using the !important;, try this css instead:

    @media only screen and (max-width: 767px){
    .responsive.html_header_top.html_header_sticky #top #wrap_all #main {
        padding-top: 80px;
        margin: 0;
    }
    }

    It was hard to examine because the Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression is still enabled.
    Try disabling this while you are building your site.

    Best regards,
    Mike

    Hey Andy,
    If there in not a known Envato account, or if you don’t have access to it because it is owned by a developer that you lost contact with, please have the client purchase a new license and create a account that they will have access to in the future. Envato will not transfer licenses from one account to another, ie: developers to clients.
    Envato is our exclusive licensor and we can not give or sell licenses directly, thank you for your patience and understanding and for using Enfold.

    Best regards,
    Mike

    in reply to: text-to-speech #1425024

    Hey ursulamerten,
    Thanks for your question, you will need to use a plugin as this is not a feature.
    Unfortunately I have not reviewed any plugins for this so I can not recommend any.

    Best regards,
    Mike

Viewing 30 posts - 4,861 through 4,890 (of 34,658 total)