Hi

How exactly did you try to update the theme via file manager?
Did you rename the Enfold 4.5.1 folder to “enfold-new” (for example) and then uploaded it to the themes directory? Afterwards you can rename the existing Enfold folder to “enfold-old” and remove the “-new” from the new Enfold folder.

This should work. Oh and make sure you are using a child theme in order to prevent any loss of CSS changes etc.
Have you tried that?

Best and I hope this helps,
Michael

Hi Dieter

I don’t want to put myself on any side here, but please keep in mind that you do not have to update to WordPress 5.0. It is optional. Just can also still stick to WP 4.9.8 if you prefer to.
Almost everybody got very surprised last Tuesday when WP 5.0 got announced and published yesterday. So to me it sounds to easy to just blame Kriesi here.

In addition, I am convinced that the Kriesi guys working on Enfold are doing a great job and are working very hard in order to make the theme even better.

Just curious: Do you actually have some other issues with WP 5.0 in combination with Enfold 4.5.1?

Best
Michael

Hi Poirot

Are you using WP 5.0 already or still 4.9.8?

In case you are using 5.0 already I recommend removing the classic editor plugin (solved it for me) so you have Gutenberg and the Avia layout builder from Enfold side by side.

Best
Michael

Hi

Do you remember or see in the backend which font it was?
If it is a Google font you can integrate it again.

Best
Michael

Hi Amajjika

In your case I am guessing the combination of Enfold 4.4.1 and WordPress 4.8.1 (both outdated) may cause these error messages.
Why has the website been down for about 24 hours? Did you update or change anything and it happened afterwards?

Best
Michael

Hi Brian

You can add the following code to wp-config.php to disable all automatic WordPress updates:
define( 'WP_AUTO_UPDATE_CORE', false );

Or, maybe easier to manage, you can use this plugin (have not tried it yet but looks ok):
// https://wordpress.org/plugins/stops-core-theme-and-plugin-updates

Best,
Michael

Hi Amajjika

I am only a participant here as well but I got some questions coming up while reading your post:
a) Since when has the website been stuck in maintenance mode?
b) Which plugin are you referring to?
c) Which PHP version is the server running on?
d) Which Enfold version are you using? 4.5.1?
e) Are you using a child theme?

Without any detailed information it will not be possible for anybody here to help you.

Best,
Michael

Hi @chelminger

Check this out – this should solve your issue:
// https://kriesi.at/support/topic/wordpress-5-0-enfold-4-5-1-alb-problems-loading-elements/#post-1041951

Best,
Michael

Hi Gian

Plus, the Advanced Layout Editor button doesn’t work.
Do you have the classic editor plugin enabled by any chance? If yes, please disable/remove it. This solved the issue for me and made the Enfold editor working side by side with Gutenberg, so you can choose which one you would like to use.

Best,
Michael

Hi guys

@Stevo: I thought exactly the same and pre-installed the classic editor plugin for all the websites I have created with Enfold.
Just figured out that classic editor actually is the problem with Enfold 4.5.1 when it comes to creating new pages or posts.

Solution for me
WP 5.0, Enfold 4.5.1 and remove classic editor plugin. This makes you choose between Gutenberg and the Enfold ALB (advanced layout builder by Kriesi).

Best,
Michael

Hi clpont

Can you please describe in detail which steps you took when updating via FTP?
I did the update via FTP several times and it worked perfectly.

Did you delete the existing Enfold folder in the themes folder and uploaded the new Enfold folder with version 4.5 in it afterwards?

Best,
Michael

Hi Rikard

I actually removed the little CSS snippet from above and added the following jQuery to functions.php instead:

// Function to let the arrow down disappear after click or on scroll
add_action('wp_footer', 'ava_disappear_after_click_script', 9999);
function ava_disappear_after_click_script() {
    ?>
<script>
$(document).ready(function(){
    $(".scroll-down-disappear").click(function(){
        $("a").addClass("scroll-down-disappear");
		$("#av-icon-char-michael").hide();
    });	
	$(window).scroll(function() {
    if ($(this).scrollTop() > 0) { // can be whatever, 0 refers to the top space you allow
        $("#av-icon-char-michael").hide(); // Hide your element
    }
	});
})(jQuery);
	
</script>
    <?php
}

?>

This is a nice workaround and works like a charm for me.

Best and thanks
Michael