Also running Enfold 4.5.2?

Yes! It includes some cool new features and improvements such as (taken from the changelog):

- added: theme option to switch between new block editor and older in classic editor
- fixed: an issue with older entries not being properly editable in the Layout Builder due to the new Gutenberg Editor interfering

So you don’t need the Classic Editor Plugin anymore for example.

Do you have lots of plugins installed? I usually have less than 10.

Hi pepin

This is very likely due to an outdated header.php file you are using.
I would recommend you replacing it with the one from your parent theme and obivously include your modifications from your file in there as well and upload it to your child theme directory (keep the old header.php file just in case and as a backup).

This should solve your issue and open the images properly in a lightbox again. The logic of how the lightbox works has been changed recently and this has been done within this file so if you have it in your child theme, these changes are not pulled – that’s why.

Cheers and I hope this helps
Michael

Hi Illingco

I have upgraded several sites (my own and most of my clients) to WP 5.0.1 – why?
Do you prefer to stay with WP 4.9.9?

Cheers
Michael

Hallo Betray

Ich weiss nicht, welche Enfold-Version du derzeit verwendest.
Du wirst aber wohl in diesem Fall ein manuelles Update via FTP durchführen müssen, siehe meine Anleitung (Englisch).

Viele Grüsse
Michael

Hi Nadja

For what kind of message should I look for?

If there are really no error logs, I would check the access.log file and see if you find any errors concerning emails in there. So just search for “mail” within this log file and check if you can find any error messages there.

After the update (11.12.) the reply-adress was the standard wordpress-email adress. And since this update the mails do not arrive.
Can this have something to do with our problem?

Did you check the default email address and are you sure the emails do not arrive there? In my opinion, if the emails arrived before (to your specified email address) then they should also be sent out correctly to the default email address.

Important to know: only the mails from sender with a spf-filter do not arrive.

Interesting. I suggest checking how the recipients email address SPF records are setup (if that is done properly). This article might help you.

Best,
Michael

Hi Nadja

They have no access, really?
Wow that’s very surprising to me.

I am not sure if it is the server error file, but at least you might see some more information in it.
If they can’t give you access to it, I would consider changing your hoster. Access to error logs via webhoster is super important as you can see in cases like this.

Otherwise it is very difficult for you to find the cause of this issue.

Cheers
Michael

Hi Terassenkind

You have to update Enfold manually in this case. There are two options:
1) By plugin such as https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file
2) My preferred method, S(FTP). I described it in detail here https://kriesi.at/support/topic/enfold-4-5-update-via-wp-dashboard-fails/#post-1022202

I hope that helps.

Cheers
Michael

Bonsoir nparent

Try this code and insert it into the Quick CSS section:

.av-masonry-date {
display: none;
}

Cheers
Michael

Hi SlmnB

First of all, please change CHMOD to wp-content back to the value you had there before. This issue has nothing to do with that in my opinion.
The best option for now is probably to install the Classic Editor plugin – have you already tried that? Does it solve your problem?

In addition: Are you already on WordPress 5.0 or not yet?

Cheers
Michael

Salut juliettefournier87

Could you please post a link to the website here?
What should the ideal image height and width on the blog page be for you?

Best,
Michael

Hi oliverdubai

Which element did you use exactly – Easy Slider, Fullwidth Easy Slider or Fullscreen Slider?

What should be the size of this?

Depends on how much space you would like to give it. I would either use 1500x430px or 1500x630px.

Cheers
Michael