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Viewing 30 posts - 301 through 330 (of 581 total)
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  • January 6, 2019 at 2:29 am in reply to: Burger Menu Offset since latest update #1050452
    michaelH

    Hey Justin

    I guess your goal is just to completely hide the burger menu on mobile, is that right?
    You can just add the following code to the Quick CSS field in the Enfold options:

    .av-hamburger {
display: none !important;
}

    Cheers
    Michael

    January 6, 2019 at 2:23 am in reply to: Code Error Message #1050451
    michaelH

    Hi Lina

    Sorry to hear that you could not locate your FTP credentials within your hosters panel.
    How about switching to a Swiss hoster such as Cyon? They do a great job and it is really easy to find all the information you need.

    What kind of other questions do you have in mind?
    Please let me know if I can help you somehow.

    Liebe Gruess
    Michi

    January 5, 2019 at 5:56 am in reply to: WP Newest Version – can't edit page and updated page showing all the markup #1050199
    michaelH

    No worries Jill – glad it is working now!

    January 5, 2019 at 5:06 am in reply to: dotted line around tab section titles when clicked #1050176
    michaelH

    Hi Siracher

    I would say this depends on the browser you are using – did you try it with Firefox by chance?
    I have dotted lines there as well, but as soon as I click somewhere else they are gone again.

    This is normal behaviour and made for accessibility reasons so people can navigate with their keyboard (if they are not able to use a mouse). If you change it, you will violate best practices according to the W3C web standard. If I do the same with Google Chrome, there are no dotted lines so in my opinion there is nothing to fix here.

    However, here are some ressources which help you to get rid of the dotted line if you really want to:
    1) CSS-Tricks
    2) stack overflow

    Cheers
    Michael

    January 5, 2019 at 4:50 am in reply to: Enfold: how to change permalink of portfolio items #1050175
    michaelH

    Hi Shinya

    If I understand your issue correctly, you can just go to “Settings” => “Permalinks” in the backend.
    Find the section Portfolio Entry Settings there where you can change the permalink structure for portfolio items.

    Cheers
    Michael

    January 5, 2019 at 4:43 am in reply to: Reduce space between Colour element and Text box #1050174
    michaelH

    Hi tapintoit

    In order to help you I have to ask for the link to the affected website please.

    Thanks and cheers
    Michael

    January 5, 2019 at 4:41 am in reply to: how to change color of menu (from black to white) #1050173
    michaelH

    Hi Metàfora

    This should not be too hard to achieve.
    Could you please post the link to the website here?

    Cheers
    Michael

    January 5, 2019 at 4:36 am in reply to: PHP 7 error !! #1050172
    michaelH

    Hi eberswine

    Please always add as much information to your support thread as possible. This will help anyone here to help you better without going back several times.

    Useful information is:
    – Used WordPress version
    – Used Enfold version
    – What the error message says
    – How you tried to update
    – Used PHP version
    – etc.

    Cheers
    Michael

    January 5, 2019 at 4:31 am in reply to: GoDaddy Managed WordPress Server Issue with Enfold 4.5.2 & WP 5.0.2 #1050170
    michaelH

    Hi losting

    When I try to upgrade to 4.5.2 (via ftp) the site just goes blank until the old version of Enfold is put back.

    How exactly did you try to update Enfold via FTP?

    You should upload the new enfold version via FTP and name the folder enfold-new (or similar). If the upload is done, rename the existing enfold folder to e.g. enfold-old (so it will be disabled) and also rename the current folder enfold-new to enfold to replace your current Enfold version.

    Does that still result in a blank page if you follow these steps?

    Cheers
    Michael

    January 5, 2019 at 4:24 am in reply to: WP Newest Version – can't edit page and updated page showing all the markup #1050169
    michaelH

    Hi SileeBailey

    Are you using Enfold 4.5.2 (newest available version) right now?
    And I guess you have updated to WordPress 5.0.2, correct?

    You could try to install the Classic Editor plugin to get back the old editor instead of the block editor introduced with WordPress 5.0. This should make it possible to edit your content without issues again.

    I experienced some issues as well, depending on the browser I was using but with the Classic Editor plugin it should work just fine.

    Cheers
    Michael

    January 5, 2019 at 4:00 am in reply to: Is Enfold compatible with PHP 7.2? #1050168
    michaelH

    Hi Antonio

    Is Enfold compatible with PHP 7.2?

    Definitely! I was running my website with Enfold for about a year with PHP 7.2, now upgraded to PHP 7.3 just recently. Works like a charm.
    However, I do recommend you perform a full backup of your website (files and database) before doing the PHP upgrade.

    Another important fact you should consider are your plugins. It might be possible that not all of them are compatible with PHP 7.2 or PHP 7.3.

    Hope that helps.

    Cheers
    Michael

    January 4, 2019 at 11:43 pm in reply to: Mobile Menu font color stays black #1050125
    michaelH

    Btw why are you still using Enfold 4.2.1?

    January 4, 2019 at 11:37 pm in reply to: Mobile Menu font color stays black #1050124
    michaelH

    Hi Rixi

    Glad it worked!

    Try this code to get the hover font color black:

    .html_av-overlay-side #top #wrap_all .av-burger-overlay-scroll #av-burger-menu-ul a:hover {
    color: black !important;
}

    Cheers from a Swiss guy currently living in New Zealand ;)
    Michael

    January 4, 2019 at 10:58 pm in reply to: Unable to update Enfold theme #1050116
    michaelH

    Hi Erin

    No, the theme update error is not related to HTTPS at all.
    If you are currently not using Enfold 4.5 or newer you need to update manually. I prefer (S)FTP and wrote a detailed guide about it.

    Please let me know if you need additional help.

    Thanks and good luck
    Michael

    January 4, 2019 at 10:52 pm in reply to: Mobile Menu font color stays black #1050114
    michaelH

    Hi Rixi

    What if you try the following code inside Quick CSS?

    .html_av-overlay-side #top #wrap_all .av-burger-overlay-scroll #av-burger-menu-ul a {
    color: white !important;
}

    If it does not work please share the link to the website so I can check it there.

    Thanks
    Michael

    January 4, 2019 at 10:48 pm in reply to: Code Error Message #1050113
    michaelH

    Hi Lina

    I will try to help you partly as I can’t see the private content. Your question:

    Where do I find the WP and FTP details so you can check it?

    I don’t know what you mean by “WP details”, but as for FTP you can get your credentials over your hoster PixelX (use SFTP if possible, that is more secure), as I already stated in my post from December 14.

    Thanks and cheers
    Michael

    January 4, 2019 at 10:35 pm in reply to: Maintenance mode no more wokring #1050109
    michaelH

    Hi Ismael

    You can check it easily by changing the page which should be used as a Maintenance page in the Enfold options.
    For me it always takes the home page and if I want to change it, nothing happens.

    As already mentioned by others, this worked perfectly with Enfold 4.5.1 but seems to be a little issue in 4.5.2.

    Cheers
    Michael

    January 2, 2019 at 9:54 pm in reply to: Maintenance mode no more wokring #1049383
    michaelH

    Hi there

    I have the exact same issue (WP 5.0.2 & Enfold 4.5.2) – glad I found this existing thread.
    Installed WP Maintenance Mode as a workaround, but I am excited for an Enfold update to fix this issue properly.

    Thanks a lot
    Michael

    December 23, 2018 at 5:41 pm in reply to: Lightbox doesn't work anymore after update #1048838
    michaelH

    No worries – glad it worked and same to you ;)

    December 23, 2018 at 5:09 pm in reply to: Lightbox doesn't work anymore after update #1048832
    michaelH

    Hi webmanu

    This is very likely due to an outdated header.php file you are using in your child theme.
    I would recommend you replace it with the one from your parent theme and obivously include your modifications from your file in there as well and upload it to your child theme directory (keep the old header.php file just in case and as a backup).

    This should solve your issue and open the images properly in a lightbox again. The logic of how the lightbox works has been changed recently and this has been done within this file so if you have it in your child theme, these changes are not pulled – that’s why.

    Cheers and I hope this helps
    Michael

    December 22, 2018 at 9:15 pm in reply to: Enfold Update? #1048643
    michaelH

    Hi

    Sure – please follow this step by step guide I wrote a couple months ago in order to update via FTP.

    Cheers
    Michael

    December 22, 2018 at 2:46 pm in reply to: Enfold Theme not Working with WordPress 5.0.2 and php 7.2 #1048546
    michaelH

    Well it would be great if you answer my questions :)
    Makes it easier to help.

    Did you try to do a fresh install of Enfold by downloading it again and delete the whole enfold folder via FTP and then upload the new one?

    December 22, 2018 at 1:25 pm in reply to: Help updating Enfold to latest version #1048537
    michaelH

    Hi Ryan

    Did you try to remove your Envato private key from there, generate a new one, insert the new key, save it and then try again?
    This should force the API to make a proper check again if you experience troubles right now.

    Cheers
    Michael

    December 22, 2018 at 1:22 pm in reply to: Enfold Theme not Working with WordPress 5.0.2 and php 7.2 #1048536
    michaelH

    Hi pamatull

    First of all, which Enfold version are you using?
    In addition it seems you are using the most recent PHP version 7.3.

    So to solve your issue I am quite sure you need to change your theme structure. I currently see from your error messages:
    ./wp-content/themes/enfold/enfold/config-templatebuilder

    However, two times “enfold” can’t work properly. Change it to this and it should work again (just always make a full backup before):
    ./wp-content/themes/enfold/config-templatebuilder

    Best,
    Michael

    December 22, 2018 at 1:12 pm in reply to: iFrame not working #1048533
    michaelH

    Hi navindesigns

    If I open up your website above with Firefox I get the following error message:

    Blocked by Content Security Policy
An error occurred during a connection to www2.appone.com.
Firefox prevented this page from loading in this way because the page has a content security policy that disallows it.

    So if I am not mistaken you need to ask appone.com to add your URL to their Content Security Policy white list. Currently it seems they are blocking external (unknown) sources to connect to this part from their website.

    Cheers
    Michael

    December 22, 2018 at 12:58 pm in reply to: Enfold Update? #1048530
    michaelH

    Hi Moondreamer21

    It is the same with WordPress core, the theme and all the plugins you are using:
    It is crucial that you keep them up to date all the time otherwise you will not get all the most recent bug fixes and improvements, so yes, I would highly recommend to update to the newest Enfold version.

    However, the “normal” update via dashboard will not work this time as Envato changed their API. To update anyway you should update manually via (S)FTP.

    Best,
    Michael

    December 21, 2018 at 9:44 pm in reply to: Enfold 4.4.1 & Gutenberg #1048388
    michaelH

    Hi Amanda

    With “Advanced Editor” you mean the Avia Layout Builder (ALB) by Enfold, I guess?
    The last update for Enfold happened two days when version 4.5.2 has been released, so you can just update and then select within the theme if you want to use the block editor or classic editor together with ALB.

    I hope that helps.

    Cheers
    Michael

    December 21, 2018 at 10:52 am in reply to: Enfold 4.4.1 & Gutenberg #1048098
    michaelH

    Hi Mike

    I would like to add that the setting “disable Gutenberg without an extra plugin” respectively using the Classic Editor instead of the plugin does not work for me for all browsers, see my post in the thread Updating to WordPress v5 – Please Read.

    Thanks
    Michael

    December 20, 2018 at 2:35 pm in reply to: Possible forum improvements #1047727
    michaelH

    Hi Günter

    Thanks for your great work developing Enfold by the way!
    Please close this thread now – if it’s in Slack that’s fine.

    Best,
    Michael

    December 20, 2018 at 2:21 pm in reply to: Can't Update Enfold #1047722
    michaelH

    Hi Anna

    What do you mean by “I did try to respond to Michael”?
    Where did you try to send me a message – here?

    I am wondering why it did not work as I would still be here to help you.

    Best,
    Michael

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Viewing 30 posts - 301 through 330 (of 581 total)
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