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Viewing 30 posts - 2,011 through 2,040 (of 2,122 total)
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  • in reply to: Contact form 7 styling #598016

    Hey!

    Thanks for getting in touch!

    Try updating your code above to this:

    input.wpcf7-form-control.wpcf7-text {
        background-color: #fff !important;
        color: #000 !important;
        width: 50% !important;
    }

    Let me know if it helps.

    Best regards,
    Jordan

    in reply to: Hard-code an alternate URL for the logo position #598012

    Hey!

    Could you please provide login credentials to the site so we can have a closer look. You can put them in the Private Content section of your reply.

    Best regards,
    Jordan

    in reply to: How to show the "scroll to top" button on mobile only? #598008

    Hey 4thephil!

    Thanks for getting in touch!

    Please try adding the following code to the Quick CSS field under the General Styling tab in the theme options:

    @media screen and (min-device-width: 1200px) 
      and (max-device-width: 1600px){
    
    a#scroll-top-link {
        display: none;
    }
    }

    Best regards,
    Jordan

    Hi Daniela!

    Thanks for reaching out to us!

    Go to the Enfold theme options, then to Header -> Mobile Menu tab. The settings there can be adjusted to hide the full menu on mobile devices including tablets and even to remove the sub menu.

    Let me know if I misunderstood your question or if you need anything else.

    Regards,
    Jordan

    in reply to: Duplicate sites / posts in ENFOLD theme #598002

    Hi Nic!

    Thanks for reaching out to us!

    There are many plugins you can try to achieve duplicating posts and pages. I have personally tried the Page Duplicator on Enfold and didn’t have any issues, so you can try it out.

    Let me know if there is anything else you need :)

    Regards,
    Jordan

    in reply to: Editor not loading #597998

    Hi avshlomi!

    Thanks for reaching out to us!

    Could you please provide us with a link to your site and login credentials. You can place the details in the Private Content section of your reply.

    First please try deactivating all plugins and run the layout editor again. Also ensure that your theme and WordPress version is up to date.

    Cheers!
    Jordan

    in reply to: Changing Navigation Font Type #597968

    Hey Mark!

    To change the font for the body text, please try adding the following code to the Quick CSS field under the General styling tab in the theme options:

    body p {
        font-family: 'Helvetica', sans-serif;
    }

    Let me know how it goes!

    Regards,
    Jordan

    in reply to: Image Quality Issues #597959

    Hey Kevin!

    Thanks for reaching out to us!

    Please go to WooCommerce > Settings > Catalog and increase Catalog Images size to 325x325px then regenerate them using the plugin Regenerate Plugins. You can also read for more information here https://docs.woothemes.com/document/using-the-appropriate-product-image-dimensions/

    Best regards,
    Jordan

    in reply to: Inserting javascript code into code block #597956

    Hey!

    No problem Federica, the code was already removed.

    To which pages are you looking to add the code to? Could you please send the link and login information for your site and I will look closer and assist you further. You can send the details in the Private Content section of your reply.

    Regards,
    Jordan

    in reply to: Inserting javascript code into code block #597946

    Hey Federica!

    Thanks for reaching out to us!

    Which file are you adding the code to? Are you adding the script to the header.php? Please try adding it to the header.php file. If possible you can also try saving the code to the root of the theme as a JavaScript file and changing the source to the file you created. The source of the code is at the URL in the above code you provided.

    Let me know if you require further assistance.

    Best regards,
    Jordan

    in reply to: Instruction Videos #597527

    Hey cherylgriffin11!

    It’s not a problem. I’m more than happy to assist you and glad you asked.

    Here is the link to the documentation including videos and tutorials: http://kriesi.at/documentation/enfold/ and please feel free to ask for assistance if there is anything you do not understand.

    Cheers!
    Jordan

    in reply to: Blog Read More Chopped Off #597525

    Hey ocwebmaster!

    Thanks for reaching out to us!

    Try adding the following CSS in the Quick CSS field:

    .html_elegant-blog .more-link {
        margin-bottom: 30px !important;
    }

    Cheers!
    Jordan

    in reply to: Overview menu #597524

    Hi michael_world2cycle!

    Thanks for getting in touch.

    Achieving that menu structure is not possible by using the theme options alone. This will require a bit of customizing if you really wish to have the menu like that and will require more time than basic support can cover. You can check out this link for customization if interested http://kriesi.at/contact/customization

    Best regards,
    Jordan

    in reply to: change mail address from #597501

    Hey Luisgasser!

    If you are looking to change the email address for the contact form, please go to edit the page your contact form is on. Using the Avia Builder please click to edit the Contact Form and enter your business email address in the field provided. It usually defaults to the email address used to set up WordPress.

    Let me know how it goes.

    Cheers!
    Jordan

    in reply to: How to remove menu from enfold #597490

    Hey pecheney!

    Thanks for reaching out to us!

    To remove the menu, please go to Appearance -> Menus and remove all the menu items under the main menu and save. The main menu will then have nothing to display.

    Best regards,
    Jordan

    Hi Ayumi!

    Glad to hear it worked! Enjoy your day :)

    Cheers!
    Jordan

    in reply to: how to remove large padding above and below widgets? #597472

    Hey gharding!

    Please add the following CSS to the Quick CSS field under the General Styling tab in the theme options:

    .widget_categories, .widget_nav_menu {
        padding: 0px !important;
    }

    Adjust the number as much as you wish to add back a little padding.

    Best regards,
    Jordan

    in reply to: Change text font only #597471

    Hi richardweisskopf!

    Thanks for getting in touch with us!

    Try add the following CSS in the Quick CSS field under the General Styling tab in the theme options:

    body p {
        font-family: Georgia, serif;
    }

    Cheers!
    Jordan

    in reply to: Front Page Not Working #597469

    Hey Mark!

    Could you please provide login details in the Private Content section of your reply, so that we can have a closer look at the issue.

    Cheers!
    Jordan

    Hey!

    You’re welcome! Glad it worked :)

    Best regards,
    Jordan

    in reply to: Easy slider not working #597467

    Hi wacky32!

    Thanks for reaching out to us!

    Could you try deactivating all plugins and try the slider on the homepage again. Also ensure that you are using the latest version of WordPress and the theme. I am seeing an error from the Twitter plugin in the footer, so please try especially deactivating all plugins to check for conflicts.

    Let me know once you’ve tried this.

    Best regards,
    Jordan

    in reply to: RSS & TWITTER Widgets #597466

    Hey Devon!

    Thanks for reaching out to us!

    Could you please provide login information to the site so we can have a closer look at the code used. You can place the details in the Private Content section of your reply.

    Cheers!
    Jordan

    in reply to: Error when uploading pictures #597464

    Hi adagiono1!

    Thanks for using Enfold. Glad you like the theme.

    Try increasing the PHP memory limit to more like 256M and try again. Also temporarily switch to one of the WordPress default theme and try uploading again.

    You can also provide us with your site information and login details in the Private Content section of your reply.

    Cheers!
    Jordan

    in reply to: facebook widget for the footer #597249

    Hi!

    Thanks for getting back to us!

    I see the issue with your Facebook link. The page you have set up is a “Personal” page and does not have capability to have Likes, but you need to set up a “Business” page in Facebook. Please follow the instructions on this page https://www.facebook.com/business/learn/set-up-facebook-page

    Let me know how it goes.

    Regards,
    Jordan

    in reply to: enfold – install demo on a local wp install #597246

    Hey lexiamatic!

    Thanks for using Enfold!

    Please try to increase the wordpress php memory limit. Refer to this link: http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/

    Let me know the outcome and if you need further assistance.

    Regards,
    Jordan

    in reply to: Image Size Guidance Required #597245

    Hey Nick!

    Yes your support request is definitely in the right place. Sorry for the delay, there is just a backlog of requests.

    Regarding the images, If the images natural size is less than 833px in width for the single post it stays the natural size. If it is over the 833px then it more than likely will be cropped to fit the 833px width. My suggestion would be to have all your featured images for the blog posts to be 833×589. This will ensure all images are a constant size.

    Let me know if you require further assistance.

    Regards,
    Jordan

    in reply to: Hide Gallery Captions on Mobile devices #597241

    Hey inMotionGraphics!

    Thanks for reaching out to us!

    I visited the link you provided and did not see the gallery captions being displayed on mobile nor on desktop views. If you want the gallery captions to only be hidden on mobile devices, try media query CSS. So the code you used, should look something like this:

    @media only screen and (max-width: 764px) {
    .avia-gallery-caption (
        display: none !important;
    }
    
    .avia-tooltip.avia-tt {
            display: none !important;
        }
    }

    Best regards,
    Jordan

    in reply to: Activating WooCommerce Error Message #597236

    Hey!

    My suggestion is to uninstall and re-upload the plugin then try activating the plugin again. Also since the plugin is for WooCommerce booking, ensure that before activating the plugin, you also have WooCommerce activated. It may also be that you have no Payment Gateway set up. Please look at these 2 links: https://docs.woothemes.com/document/bookings-faq/#section-5 and https://www.woothemes.com/product-category/woocommerce-extensions/payment-gateways/

    Let me know what the result is.

    Cheers!
    Jordan

    in reply to: Change template code in child theme #597233

    Hi ouranos3!

    Thanks for reaching out to us on the support forum.

    Could you please provide the link to your site and login information, so that we can have a closer look. You can place the login details in the Private Content section of your reply.

    Best regards,
    Jordan

    Hey Nathan!

    Thanks for getting in touch.

    The images actual size is 1030×499 which is a bit too small if you wish for it to cover the full screen width. The image is being stretched to cover the entire background and is scaling at it’s best to fill out that entire area by keeping the aspect ratio of the original size. I would suggest using an image of size 1350×645.

    Let me know the result.

    Best regards,
    Jordan

Viewing 30 posts - 2,011 through 2,040 (of 2,122 total)