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Viewing 30 posts - 1 through 30 (of 2,252 total)
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  • Hi,

    The site looks good on my end as well.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Jordan

    in reply to: Customize product search field #713843

    Hey Sonja,

    Thanks for using Enfold :)

    Yes this can be achieved with Quick CSS. Would you mind posting us a screenshot/mockup of what you would like to achieve just to be certain? You can upload the screenshot to imgur.com or dropbox and share the link here :)

    Best regards,
    Jordan

    in reply to: h1 font-size doesn't work #713837

    Hi Didier,

    Glad to hear it works now! Feel free to reach out to us at any time on the forum if you have an issue :)

    Best regards,
    Jordan

    in reply to: Sidebar showing at the bottom of the post as well #713836

    Hey LifeIsNow001,

    Could you also provide login details to your WordPress dashboard so that we may have a closer look. You can place the details in the Private Data section of your reply.

    Best regards,
    Jordan

    in reply to: position of button on fullscreen slider #713833

    Hey richardbeatty,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: Decrease space between team member title and description #713832

    Hey Julie,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .team-member-description p {
        margin-top: 0px;
    }
    

    Best regards,
    Jordan

    Hey Jamie,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #footer {
        display: none;
    }
    

    Best regards,
    Jordan

    in reply to: Blog – author name and date not showing #713830

    Hey Cynthia45,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    in reply to: sample page #713829

    Hey Meandserena,

    You can try importing our demo data using XML file from Admin > Tools > Import > WordPress
    Make sure to check the option “Download and import file attachments” while importing.

    Please note this will not import the theme settings you may need to set them up and upload if any images are missing from backend once the XML file is imported.

    Default demo
    Business Flat
    App Showcase
    Church Demo
    Construction Demo
    Cunsulting Demo
    Gym Demo

    Best regards,
    Jordan

    in reply to: h1 font-size doesn't work #713724

    Hi,

    Thanks for the link!

    Try using only this code instead:

    h1.entry-title {
        font-size: 64px !important;
    }

    I removed the .main-title because it is not needed. Let me know if the helps.

    Best regards,
    Jordan

    in reply to: Wierd effect #713710

    Hey tennetno,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    in reply to: h1 font-size doesn't work #713708

    Hey potam,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: Portfolio #713699

    Hi,

    Try placing !important after the 15px in the code. So the code should now look like this:

    @media only screen and (max-width:1024px) and (min-width:768px) {
      #top.home #av_section_3 h3.av-masonry-entry-title.entry-title {
        font-size: 15px !important;
      }
    }

    Let me know if that made a difference.

    Best regards,
    Jordan

    in reply to: Menu show nr 3 ? #713697

    Hi,

    Glad to hear you solved it! Feel free to reach out to us on the forum again if there is anything else you need.

    Best regards,
    Jordan

    Hey Valerie,

    Thanks for reaching out to us!

    Unfortunately there is no easier way than copying and pasting at the moment. Sorry for the inconvenience.
    But please feel free to request such feature at our feature request system: https://kriesi.at/support/enfold-feature-requests/

    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

    Best regards,
    Jordan

    in reply to: Menu show nr 3 ? #713691

    Hi,

    Not seeing any login details posted. Could you please put them in the Private Content section of your reply so that we may have a closer look at the issue.

    Also just by inspecting the site it seems this block of code maybe coming from a plugin:

    .menu > .menu-item-has-children > a:first-child:after {
        position: absolute;
        top: 0;
        right: 0;
        font-family: "ETmodules";
        font-size: 16px;
        font-weight: 800;
        content: "3";
    }

    The “content: “3”;” is what is affecting it. Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    Best regards,
    Jordan

    in reply to: Cannot install Gravity Forms and Enfold at the same time #712318

    Hey spatton,

    What is your current PHP memory limit? Defining a higher memory limit in wordpress and if possible increasing the memory on the hosting server should resolve this issue not only in php.ini.

    To increase the wordpress memory limit please access wp-config.php file and add the below line

    define('WP_MEMORY_LIMIT', '256M');
    

    For a detailed explaination please check this link http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    and you can contact your service provider to increase the memory limit.

    Best regards,
    Jordan

    Hi,

    Where have you added the custom CSS that was given above? Please let us know and we will take another look at your site with the code.

    Best regards,
    Jordan

    in reply to: Menu font and bold font #712277

    Hey soniavoice,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    span.avia-menu-text {
        font-weight: 100 !important;
    }
    
    .main_color strong {
        color: #000000;
    }
    

    Best regards,
    Jordan

    in reply to: Menu button on smartphone #712269

    Hey soniavoice,

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    #advanced_menu_toggle {
        position: fixed;
        top: 6% !important;
        left: 85% !important;
    }
    

    Best regards,
    Jordan

    in reply to: Image preview size problem #712264

    Hi,

    Thanks for reaching out to us!

    I’m not quite seeing which image is the vertical image being cut off but please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    img.attachment-portfolio_small.size-portfolio_small.wp-post-image {
        height: 215px !important;
        width: 301px !important;
    }
    

    Best regards,
    Jordan

    in reply to: Slider configuration #712262

    Hey vmoralestejedor,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: Custom CSS für Submenu #712258

    Hey dburmeistersl,

    Thanks for getting in touch with us!

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    The changes you wish to make can be done with a bit of CSS code.

    Best regards,
    Jordan

    in reply to: Woocommerce products data in cart page #712252

    Hey dravenrip,

    Thanks for reaching out to us!

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    in reply to: Team Member #712177

    Hey kimogroup,

    Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

    Best regards,
    Jordan

    Hey Steven,

    Could you post the CSS code you are using to hide certain sections of the page. This only happens in the above environments you listed, correct?

    Best regards,
    Jordan

    in reply to: Layout of posts – remove 'Leave a reply' function #712165

    Hey Tarakbc,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    in reply to: Problem with lightbox imagem on Tab #712157

    Hey Flávio,

    Thanks for getting in touch!

    Could you please provide a link and administrator login details to your site so that we can have a closer look. Also place the link to the page with the tab.

    Best regards,
    Jordan

    in reply to: Page builder isn't showing and keeps pending #712152

    Hi Erik,

    Glad to hear the problem has been resolved! Let us know if there is anything else we can assist with.

    Best regards,
    Jordan

    in reply to: Woocommerce variable product images are not showing #712149

    Hey evergrowing,

    Thanks for reaching out to us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

Viewing 30 posts - 1 through 30 (of 2,252 total)