Forum Replies Created

Viewing 30 posts - 29,011 through 29,040 (of 67,591 total)
  • Author
    Posts
  • in reply to: Google Maps #977255

    Hi,

    Thanks for the update.

    The code is in the style.css file. Please edit it via Appearance > Editor panel or via FTP.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    There should be a “Choose a preview/fallback image” option when you use a “Video Slide”. Insert an Easy Slider, add a slide, set it to Video Slide and then you should see that option. Let us know if it helps.

    Best regards,
    Ismael

    in reply to: Link in footer to anchor #977247

    Hi,

    Awesome! -Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Ismael

    in reply to: Adding fonts #977246

    Hi,

    Thanks for the update. Are you referring to the < p > tag inside the Advanced Styling panel? That should be editable. A screenshot will help.

    Best regards,
    Ismael

    in reply to: Logo too small on iPad and smart phones #977244

    Hi,

    Awesome! Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Ismael

    in reply to: Browser problem? #977243

    Hi,

    Thanks for the update.

    Yes, it might be the problem. Please try to disable it temporarily. Enable those plugins or options once you’re completely done with the site.

    Best regards,
    Ismael

    Hi Brian,

    Glad it works. You have to modify the file after an update, unfortunately. We’ll forward the issue to the team. :)

    Best regards,
    Ismael

    in reply to: Change of Enfold settings messes up website/fonts #977238

    Hi,

    Thank you for the update.

    Yes, I can see it now. The “Font for your body text” settings in the General Styling > Fonts panel was set to “Standard” when I checked. I set it to “Montserrat”. I also tried to change other settings and see if this is going to revert the font back to “Standard” but it didn’t so I guess it’s working as expected.

    Best regards,
    Ismael

    in reply to: Burger Menu Issue with Preloader #976182

    Hi,

    Thank you for the info.

    It seems to happen when the preloader hides the site loader wrapper. Please edit the js > avia-snippet-site-preloader.js file, look for this code around line 43 and comment it out or disable it.

    hide(); 
    

    Best regards,
    Ismael

    Hi,


    @Studio-ADE
    : Please create a new thread with the site url and the login credentials. We’ll modify it there.

    Best regards,
    Ismael

    in reply to: Lost bullets on full width slider caption #976153

    Hi,

    Thanks for the update.

    Are you referring to the slider dots? Please provide the login details so that we can check the slider. A screenshot will help as well. Use imgur or dropbox.

    Best regards,
    Ismael

    Hey gux,

    Thank you for using Enfold.

    That is the expected behavior because the pagination link don’t contain an anchor to that particular section. This is why it is not recommended to put a paginated section or element anywhere other than the top of the page. You can try this script in the functions.php file as a workaround to the issue.

    function add_custom_script(){
    	?>
    	<script type="text/javascript">
    	(function($){
    	function b() {
    			$('.pagination .inactive').click(function(e) {
    				e.preventDefault();
    	
    				var section = $(this).parents('.avia-section').attr('id'),
    				    link = $(this).attr('href') + '#' + section;
    	
    				    window.location.href = link;
    			});
    		}
    	
    		b();
    	})(jQuery);
    	</script>
    	<?php 
    	}
    	add_action('wp_footer', 'add_custom_script');
    

    Best regards,
    Ismael

    Hey gux,

    Thank you for using Enfold.

    The sections are actually full width but the inner container width or the “Enfold” > “General Layout” > “Dimensions” > “Maximum Container width” option is set to 1010px so they don’t look wide enough. Please adjust the value as necessary. You may also need to toggle the css/js compression in the Enfold > Performance panel.

    Best regards,
    Ismael

    in reply to: Browser problem? #976148

    Hi,

    Thank you for using Enfold.

    Did you enable the css/js compression in the Enfold > Performance panel? You may need to disable those options temporarily while you’re doing some changes to the site.

    Best regards,
    Ismael

    in reply to: Logo Overlapping With Menu on Cell Phone #976147

    Hey hzbeyond,

    Thank you for using Enfold.

    I can’t reproduce the issue on my end. That css code should give some space to the menu because you’re decreasing the size of the logo. You can also set the mobile menu to display when the screen width is equal or less than 989px. Look for the “Menu Items for mobile” settings in the Enfold > Main Menu panel. Set it to the second option.

    Best regards,
    Ismael

    in reply to: icon issue #976144

    Hey bobjonesdesigns,

    Thank you for using Enfold.

    The icons work when the SG Optimizer plugin is disabled. Did you set HTML to be minified?

    Best regards,
    Ismael

    in reply to: Instagram as a shortcode #976142

    Hey SCMHR_HomeOffice,

    Thank you for using Enfold.

    You don’t need to convert the widget into a shortcode. Just use the builder’s “Widget Area” element.

    Best regards,
    Ismael

    in reply to: Events Calendar plugin update and styling issues #976141

    Hey David,

    Thank you for using Enfold.

    We would like to check the site. Please post the url in the private field. Did you purge the cache or disable theme’s js/css compression in the Performance panel after the update?

    Best regards,
    Ismael

    in reply to: Change of Enfold settings messes up website/fonts #976140

    Hi,

    Thanks for the update. I still can’t reproduce the issue. This is what it looks on my end.

    Screenshot: https://imgur.com/a/zXTCpgM

    The title “Eriks Hotel” looks the same on DE and EN version. Both are using the “Montserrat” font.

    Best regards,
    Ismael

    in reply to: Sidebar background colour #976137

    Hi,

    Thanks for the update.

    This css code should do the trick.

    @media only screen and (min-width: 768px) {
    .container_wrap.sidebar_right:before {
        content: '';
        display: block;
        position: absolute;
        right: 25px;
        top: 0;
        background: #f9f9f9;
        height: 100%;
        width: calc(24%);
    }
    }

    Don’t forget to remove the browser cache prior to checking the page.

    Best regards,
    Ismael

    in reply to: Google Maps #976136

    Hi,

    Thanks for the update.

    The Appearance > Editor panel is not accessible so we can’t edit the style.css file. You have to remove these css codes.

    .variations_form .variations {
        /* display: none!important; */
    }

    Best regards,
    Ismael

    in reply to: Accordian sliders overlays not responsive #976134

    Hey mframe,

    Thank you for using Enfold.

    Use this css code to adjust the background width of the title wrap container.

    #top .aviaccordion-preview-title-wrap:before {
        position: absolute;
        display: table;
        height: 200%;
        width: 200%;
        background: #000;
        background: rgba(0,0,0,0.5);
        padding: 0;
        filter: alpha(opacity=60);
        content: '';
        z-index: -1;
    }
    
    #top .aviaccordion-preview-title-wrap {
        background: transparent;
        filter: alpha(opacity=0);
    }

    Please don’t forget to purge the cache prior to checking the page.

    Best regards,
    Ismael

    in reply to: Images not loading and something has gone wrong #976132

    Hi,

    Sorry for the late response.

    We see a lot of script errors in the console so we deactivated the cache plugin temporarily. We also deactivated the css and js compression in the Enfold > Performance panel temporarily. Please try to tweak the “Comet” cache options so it works properly with the theme.

    Best regards,
    Ismael

    Hey navindesigns,

    Thank you for using Enfold.

    Use this css code to adjust the column width on mobile view.

    @media only screen and (max-width: 767px) {
    .responsive .av_one_fourth.first.el_before_av_one_fourth.flex_column_div, .responsive .av_one_fourth.first + .av_one_fourth.flex_column_div, .responsive .av_one_fourth.first + .av_one_fourth + .av_one_fourth.flex_column_div, .responsive .av_one_fourth.first + .av_one_fourth + .av_one_fourth + .av_one_fourth.flex_column_div, .responsive .av_one_half.first + .av_one_fourth.el_before_av_one_fourth.flex_column_div, .responsive .av_one_half.first + .av_one_fourth.el_before_av_one_fourth + .av_one_fourth.flex_column_div, .responsive .avia-content-slider-inner .av_one_fourth.flex_column_div {
        margin-left: 4%;
        width: 48%;
    }
    }

    Let us know if it helps. You may need to purge the cache afterwards.

    Best regards,
    Ismael

    in reply to: Enfold front end not loading after WooCommerce install #976120

    Hi,

    UPDATE: I can see the issue now. This is the error.

    woocommerce.min.js:1 Uncaught ReferenceError: Cookies is not defined
    at HTMLDocument. (woocommerce.min.js:1)
    at i (jquery.js:2)
    at Object.fireWith [as resolveWith] (jquery.js:2)
    at Function.ready (jquery.js:2)
    at HTMLDocument.K (jquery.js:2)

    Seems like a cache issue. Please deactivate the cache and minify plugins along with the “Remove Query Strings From Static Resources” plugin temporarily.

    Best regards,
    Ismael

    in reply to: Enfold front end not loading after WooCommerce install #976118

    Hey KatrienW,

    Thank you for using Enfold.

    The site still loads when the WooCommerce plugin is activated. Is this fixed? How can we reproduce issue?

    P.S: Site looks nice. Good job! :)

    Best regards,
    Ismael

    in reply to: YouTube video shows black #976112

    Hi,

    Thanks for the update.

    The play button displays when the “Easy Social Share Buttons for WordPress” plugin is deactivated. I can’t see any errors related to the plugin so I’m not sure why it breaks the video.

    Best regards,
    Ismael

    in reply to: Text disappers from text blocks when trying to edit #976110

    Hi,

    The problem affects the entire site not just one page.

    Yes, I know that. I’m just asking if you created a duplicate of the original page because I noticed that the “Duplicate Post” plugin is activated. Where is the original page?

    Best regards,
    Ismael

    in reply to: Google Map not loading #976109

    Hi,

    This is the error when I checked. (see private field)

    The files in the child theme are outdated. Some js or scripts files are missing including the latest google map script. Please remove the files from the child theme.

    Best regards,
    Ismael

    in reply to: Posts content not displaying full width #976108

    Hi,

    Sorry for the late response. The account is not “admin” so we can’t do anything in the dashboard. Please set the user account to “admin”.

    Best regards,
    Ismael

Viewing 30 posts - 29,011 through 29,040 (of 67,591 total)