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  • #967304

    I’m experiencing the same issues with the Google Maps API no longer working. I have created multiple credentials, have disabled plugins, all with no success. Can someone take a peek and point me in the right direction? Thanks!

    #967803

    Hey Chris,

    Could you try updating the theme to the latest version (4.4.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. Also please delete the old versions of the theme which you are not using.

    Best regards,
    Rikard

    #974817

    Theme has been updated and map still not working properly. Can you please take another look?

    #975097

    Hi,

    Did you set up a google billing account yet? You can’t use the map API key without a billing method. It’s the new google API policy.

    // https://developers.google.com/maps/documentation/javascript/usage-and-billing

    Reminder: To use our Maps, Routes, and Places APIs:
    Starting June 11, 2018: All Google Maps Platform API requests must include an API key; we no longer support keyless access.
    Starting July 16, 2018: You’ll need to enable billing on each of your projects.
    See Guide for Existing Users for more information.

    Best regards,
    Ismael

    #975408

    Yes, we have the Google billing enabled. Still not working.

    #975608

    Hi,

    Thanks for the update. The “Enfold Child” contains every files from the parent theme. Why do you have to do that? It defeats the purpose of having a child theme.

    Best regards,
    Ismael

    #975845

    I would have used the wizard to install the child theme. No idea why all files went there.

    Does this affect how the Google Maps work?

    #975923

    Hi ckonanz,

    All the files should not be there, only the files you need to make changes in and styles.css and functions.php.
    All the other files have to be removed, because when you update the theme you will have to update all those files as well or they will stay outdated.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #975924

    Hi Victoria!

    Thank you for that… sadly, the maps on the site still are not working properly…

    #975975

    Hi ckonanz,

    Could you please clear the cache, check again and get back to us.

    Best regards,
    Victoria

    #976023

    Maps are not working for the properties still

    #976109

    Hi,

    This is the error when I checked. (see private field)

    The files in the child theme are outdated. Some js or scripts files are missing including the latest google map script. Please remove the files from the child theme.

    Best regards,
    Ismael

    #976432

    See private comments

    #976957

    My Google maps also do not show on the pages:

    in Google Chrome.

    I have the correct working API set.

    #977259

    Hi,

    Are you suggesting that I log into the hosting account, and delete all files located in the wp-content\enfold-child folder?

    Yes, you have to delete every files and replace it with the actual child theme files. Get the child files from this link.

    // https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#why-child-theme


    @krugerparktours
    : The map display when I checked. Is this fixed?

    Best regards,
    Ismael

    #977328

    Hi Ismael,

    I do not have a child theme installed.

    The map only does not show in Google Chrome.

    Please help.

    Thanks,

    Johan

    #977468

    Hi Johan,

    The map shows on my end in Chrome on a Mac. Could you please clear the cache, check again and get back to us?

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #977552

    Additional Info

    #977716

    Hi,

    I replaced the files in the folder as you suggested, and all my custom work that I paid someone to do broke

    You should ask him/her to re-implement the changes properly because what he did is not in accordance with the theme development standards.

    // https://codex.wordpress.org/Theme_Development#Theme_Development_Standards

    Unfortunately, we can’t help you trace back these modifications. Please contact the previous contractor or visit our partner, Codeable.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    #978346

    Hi Victoria,

    Thanks, I see that it is working.

    It seems to be the browser history not showing the map.

    Kind regards,

    Johan

    #978505

    Hi,


    @krugerparktours
    : Thanks for the update! Let us know if you need anything else. :)

    Best regards,
    Ismael

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