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Viewing 30 posts - 27,751 through 27,780 (of 67,565 total)
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  • in reply to: Display font size on mobile #997448

    Hi,

    The body or paragraph font size is set to 14px on desktop and mobile view. Is that what you want? You can use this css code to adjust the font size on mobile view.

    @media only screen and (max-width: 767px) {
    body, body .avia-tooltip {
        font-size: 13px;
    }
    }

    Best regards,
    Ismael

    in reply to: How to decrease logo size? #997445

    Hey DimaP,

    Thank you for using Enfold.

    Did you select full size after uploading the logo? Please try not to create spaces around the image because you can css to add that space around the logo image.

    .logo {
       padding: 10px;
    }

    Best regards,
    Ismael

    Hey lginger,

    Thank you for using Enfold.

    I cannot find any errors in the console so I deactivated the plugins temporarily. The builder loads properly after this. Please activate the plugins one at a time to find the cause of the issue.

    Best regards,
    Ismael

    in reply to: Place logo or other image on a fullwidth slider #997439

    Hey sandrameyer,

    Thank you for using Enfold.

    You can upload the logo in the Enfold > Theme Options and then set that specific page to have a transparent header. You’ll find the transparent option in the page’s Layout > Header visibility and transparency settings. If that’s not what you wanted, try to create slider with the Layer Slider and then add a slider logo.

    Check the Enfold Documentation for future reference.

    Best regards,
    Ismael

    Hey WebDevDept,

    Thank you for using Enfold.

    Have you tried to disallow the directory from being crawled in the robots.txt file?

    // https://yoast.com/wordpress-robots-txt-example/

    Best regards,
    Ismael

    in reply to: Widget – Font Size and Line Spacing #997433

    Hey doperdoll,

    Thank you for using Enfold

    Where can we see the site? Please provide the site url and then we’ll check it.

    Best regards,
    Ismael

    in reply to: Toolbar missing from Visual Text Editor #997429

    Hey ampersand123,

    Thank you for using Enfold.

    Have you tried to disable the plugins? What is the version of the theme in your installation? Please use the email in the private field.

    Best regards,
    Ismael

    Hey TST765RS,

    Thank you for using Enfold.

    We are very sorry to hear that you’re having trouble installing the theme.

    I think it’s not working because you haven’t extracted the actual enfold .zip file from the Envato theme package. Please open the theme package and then extract the enfold.zip file to your desktop or anywhere you want and then upload it to your installation. Let us know if it helps.

    Please check the Enfold Documentation for future reference.

    Best regards,
    Ismael

    in reply to: Custom CSS for a text block #997426

    Hey viaggiareverde,

    Thank you for using Enfold.

    Did you enable the file compression options in the Enfold > Performance panel? Please disable it first and then add the css modifications again. Let us know if it helps.

    Best regards,
    Ismael

    Hey adambot,

    Thank you for using Enfold.

    Can we have access to the staging site? We would like to check the gallery and media settings.

    Best regards,
    Ismael

    in reply to: Categories widget #997420

    Hi,

    Thanks for the update.

    I’ll ask the team to check the thread. Please wait for their response.

    Best regards,
    Ismael

    Hi,

    I’m still not sure why the update would remove the backslashes. What if you update the theme first and then restore the database from a backup?
    I’ll tag one of the theme developers to check the issue. Please wait for his response.

    Best regards,
    Ismael

    in reply to: RTL Problem with, Masonry and horizontal gallery #997418

    Hi!

    Glad it worked. Regarding the horizontal gallery: please edit the config-templatebuilder > avia-shortcodes > gallery_horizontal > gallery_horizontal.js file and then look for this code around line 139:

    prev.on('click', function(e)
    			{
    				if(currentIndex === false) currentIndex = 1;
    				var index = currentIndex - 1;
    				if(index < 0) index = 0;
    				
    				change_active(index);
    			});
    			
    			next.on('click', function(e)
    			{
    				if(currentIndex === false) currentIndex = -1;
    				var index = currentIndex + 1;
    				if(index > slide_content.length - 1) index = slide_content.length - 1;
    				
    				change_active(index);
    			});
    

    Replace it with:

    next.on('click', function(e)
    			{
    				if(currentIndex === false) currentIndex = 1;
    				var index = currentIndex - 1;
    				if(index < 0) index = 0;
    				
    				change_active(index);
    			});
    			
    			prev.on('click', function(e)
    			{
    				if(currentIndex === false) currentIndex = -1;
    				var index = currentIndex + 1;
    				if(index > slide_content.length - 1) index = slide_content.length - 1;
    				
    				change_active(index);
    			});
    

    Again, you need to toggle the file compression or disable it temporarily.

    Regards,
    Ismael

    in reply to: RTL Problem with, Masonry and horizontal gallery #997415

    Hi!

    Please continue here: https://kriesi.at/support/topic/rtl-problem-with-masonry-and-horizontal-gallery/

    We’ll close this one for now.

    Cheers!
    Ismael

    in reply to: Sidebars at bottom of page after update #997414

    Hi,

    Alright. Keep us posted. :)

    Best regards,
    Ismael

    in reply to: Padding between product grid #997413

    Hi,

    Thanks for the clarification. Use this css code instead.

    .avia-content-slider {
        margin: 5px 0;
        clear: both;
    }

    It’s going to adjust the space between the product sliders. Default margin value is “30px 0”.

    Best regards,
    Ismael

    in reply to: Advanced Layout Editor for Blog Post Page? #997411

    Hi,

    Yes, that is possible. Please provide a link to the page with the slider that you want to use and then I’ll give you the markup. Or you can extract the html code yourself through the browsers’ element inspector. If you’re using Chrome, here’s how:

    // https://www.youtube.com/watch?v=tP_kXBJWPhQ
    // https://stackoverflow.com/questions/23343191/copying-html-code-in-google-chromes-inspect-element

    Best regards,
    Ismael

    in reply to: Changes to Google Maps and API #997408

    Hi,

    There’s no ETA yet, unfortunately. It has been suggested already but Kriesi hasn’t replied yet, so I can’t really say. You can try the plugin for now.

    Best regards,
    Ismael

    in reply to: Missing icons #997406

    Hi,

    Yes, you can manually activate a custom icon. Follow these steps:

    1.) In the wp-content > uploads folder, create a directory and name it “avia_fonts”.

    2.) Create a custom folder for the font files inside the new directory and then name it whatever you want. We’ll name it “new” for example.

    3.) Inside the “new” folder, extract the font files (.eot, .svg, .woff, .ttf) and the config.json file from the fontello zip file. The name of the files should be the same as the font folder.

    4.) Once the font and the config files were extracted, create a charmap.php file.

    5.) Inside the charmap.php file, add the char code of the icon fonts. Example:

    <?php $chars = array();
    $chars['new']['ue800'] = 'ue800';
    $chars['new']['ue801'] = 'ue801';
    $chars['new']['ue802'] = 'ue802';
    $chars['new']['ue813'] = 'ue813';
    $chars['new']['uf0e0'] = 'uf0e0';
    $chars['new']['uf1e9'] = 'uf1e9';
    

    We have 6 custom icon fonts above. Make sure that there’s a character code for each custom fonts in the config.json file, and the array key should be the same as the folder name “new”.

    6.) After that, add this code in the functions.php file to register the new icon fonts in the database.

    add_action('wp_head', function() {
        $font = get_option('avia_builder_fonts');
    
        $current_user = wp_get_current_user();
        $upload_dir   = wp_upload_dir();
    
        if ( isset( $current_user->user_login ) && ! empty( $upload_dir['basedir'] ) ) {
            if( !array_key_exists('new', $font) ) {
                $font['new'] =  array (
                    'include' => 'avia_fonts/new',
                    'folder' => 'avia_fonts/new',
                    'config' => 'charmap.php',
                    'origin_folder' => $upload_dir['baseurl'],
                );
    
                update_option('avia_builder_fonts', $font);
            }
        }   
    });
    

    7.) Refresh the dashboard once and then remove the code from the functions.php file.

    8.) Done.

    Best regards,
    Ismael

    in reply to: RTL Problem with, Masonry and horizontal gallery #997400

    Hi,

    Thanks for the update. Did you purge the cache and disable the theme’s file compression options?

    Best regards,
    Ismael

    in reply to: Changes to Google Maps and API #996947

    Hi,

    Are there any plans to update Enfold to use alternative maps such as Open Street Maps?

    This feature is currently under consideration. The team might implement the LeafletJS or the OpenLayers library but this may take a while. You have to use the current map element temporarily or find a working plugin.

    Example: https://wordpress.org/plugins/leaflet-map/

    Best regards,
    Ismael

    Hi,

    There are a lot of issues reported regarding PHP 7.0 in the past, so we don’t recommend it. It’ll be better if you can upgrade to 7.1 or later versions.
    The theme is currently deactivated but the Query Monitor plugin reports a timeout or connection error from the MySQL server during query, suggesting that this is actually an issue with your database.

    SELECT COUNT(meta_id) AS count
    FROM wp_databasename _postmeta
    GROUP BY post_id, meta_key, meta_value
    HAVING count > 1
    

    That particular query from the WP Sweep plugin counts the number of post meta entries in the database and timed out after 16 secs. It fails to count 1,496,748 post meta entries in your database. Please ask your hosting provider if they can increase the database connection timeout or just consult them if you’re current hosting plan can handle the amount of database requests.

    We need your permission to do the database sweep and repair. We’ll proceed after.

    Best regards,
    Ismael

    in reply to: Responsives Menü #996941

    Hi,

    Glad that you fixed the issue.

    The old mobile menu is no longer available in the latest version of the theme, unfortunately. The theme introduced a new mobile menu script which has more options compare to the old version. You can configure that options in the Enfold > Main Menu > Burger/Main Menu panel.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    The calendar requires the following stylesheet (see private field). Please ask the plugin author why it’s not being loaded.

    Best regards,
    Ismael

    in reply to: Sidebars at bottom of page after update #996935

    Hi,

    We’re sorry for the confusion. Please upgrade the site back to version 4.4.1 and then we’ll check the issue. You may need to temporarily disable the “WP Related Items” plugin after the upgrade because we noticed an extra container wrapping the color section, which seems to be generated by that plugin.

    Best regards,
    Ismael

    in reply to: Onepager: change h2 title color on focus when scrolling #996932

    Hi,

    Awesome! Glad that you found a workaround.

    Regarding the profile picture: you have to attach a gravatar (https://en.gravatar.com) account to your email and that image will be automatically use here in the forum or anywhere else where you use the email.

    Best regards,
    Ismael

    Hi,

    Great! Glad that you figured it out. :)

    Thank you for using Enfold :)

    Best regards,
    Ismael

    Hi,

    Thanks for the info.

    I just noticed that the staging site is still on version 4.2.2, so I did the test on my installation. The backslashes are still intact after saving the post, suggesting that the update didn’t cause the removal.

    Screenshot: https://imgur.com/a/B70NUJI

    Where did you put the mathjax script? Why did you install the “Classic Editor” plugin?

    Best regards,
    Ismael

    in reply to: My fullscreen slider stopped loading #996596

    Hi,

    Awesome! Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Ismael

    in reply to: easy slider title caption caption text to the right #996594

    Hi,

    You need to adjust the left position.

    .avia-caption-title {
       position: relative;
       top: -50px;
       left: -50px;
    }
    

    Adjust the value of the “left” property. If it doesn’t work, please provide a link to the page with the issue.

    Best regards,
    Ismael

Viewing 30 posts - 27,751 through 27,780 (of 67,565 total)