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Hi,
The body or paragraph font size is set to 14px on desktop and mobile view. Is that what you want? You can use this css code to adjust the font size on mobile view.
@media only screen and (max-width: 767px) { body, body .avia-tooltip { font-size: 13px; } }Best regards,
IsmaelHey DimaP,
Thank you for using Enfold.
Did you select full size after uploading the logo? Please try not to create spaces around the image because you can css to add that space around the logo image.
.logo { padding: 10px; }Best regards,
IsmaelAugust 15, 2018 at 6:37 am in reply to: Updated to recent enfold and now a big page won't open in admin #997442Hey lginger,
Thank you for using Enfold.
I cannot find any errors in the console so I deactivated the plugins temporarily. The builder loads properly after this. Please activate the plugins one at a time to find the cause of the issue.
Best regards,
IsmaelHey sandrameyer,
Thank you for using Enfold.
You can upload the logo in the Enfold > Theme Options and then set that specific page to have a transparent header. You’ll find the transparent option in the page’s Layout > Header visibility and transparency settings. If that’s not what you wanted, try to create slider with the Layer Slider and then add a slider logo.
Check the Enfold Documentation for future reference.
Best regards,
IsmaelAugust 15, 2018 at 6:25 am in reply to: Sudden influx of wp-content/themes/enfold/framework/ in Google Index #997437Hey WebDevDept,
Thank you for using Enfold.
Have you tried to disallow the directory from being crawled in the robots.txt file?
// https://yoast.com/wordpress-robots-txt-example/
Best regards,
IsmaelHey doperdoll,
Thank you for using Enfold
Where can we see the site? Please provide the site url and then we’ll check it.
Best regards,
IsmaelHey ampersand123,
Thank you for using Enfold.
Have you tried to disable the plugins? What is the version of the theme in your installation? Please use the email in the private field.
Best regards,
IsmaelAugust 15, 2018 at 6:03 am in reply to: theme is missing the style.css stylesheet…… and I have given up on the theme #997428Hey TST765RS,
Thank you for using Enfold.
We are very sorry to hear that you’re having trouble installing the theme.
I think it’s not working because you haven’t extracted the actual enfold .zip file from the Envato theme package. Please open the theme package and then extract the enfold.zip file to your desktop or anywhere you want and then upload it to your installation. Let us know if it helps.
Please check the Enfold Documentation for future reference.
Best regards,
IsmaelHey viaggiareverde,
Thank you for using Enfold.
Did you enable the file compression options in the Enfold > Performance panel? Please disable it first and then add the css modifications again. Let us know if it helps.
Best regards,
IsmaelAugust 15, 2018 at 5:47 am in reply to: Image Gallery ignoring Gallery Preview Image Size and Lightbox Size #997421Hey adambot,
Thank you for using Enfold.
Can we have access to the staging site? We would like to check the gallery and media settings.
Best regards,
IsmaelHi,
Thanks for the update.
I’ll ask the team to check the thread. Please wait for their response.
Best regards,
IsmaelAugust 15, 2018 at 5:35 am in reply to: 4.4.1 apparently changed content in my posts and totally screwed up my mathjax #997419Hi,
I’m still not sure why the update would remove the backslashes. What if you update the theme first and then restore the database from a backup?
I’ll tag one of the theme developers to check the issue. Please wait for his response.Best regards,
IsmaelHi!
Glad it worked. Regarding the horizontal gallery: please edit the config-templatebuilder > avia-shortcodes > gallery_horizontal > gallery_horizontal.js file and then look for this code around line 139:
prev.on('click', function(e) { if(currentIndex === false) currentIndex = 1; var index = currentIndex - 1; if(index < 0) index = 0; change_active(index); }); next.on('click', function(e) { if(currentIndex === false) currentIndex = -1; var index = currentIndex + 1; if(index > slide_content.length - 1) index = slide_content.length - 1; change_active(index); });Replace it with:
next.on('click', function(e) { if(currentIndex === false) currentIndex = 1; var index = currentIndex - 1; if(index < 0) index = 0; change_active(index); }); prev.on('click', function(e) { if(currentIndex === false) currentIndex = -1; var index = currentIndex + 1; if(index > slide_content.length - 1) index = slide_content.length - 1; change_active(index); });Again, you need to toggle the file compression or disable it temporarily.
Regards,
IsmaelHi!
Please continue here: https://kriesi.at/support/topic/rtl-problem-with-masonry-and-horizontal-gallery/
We’ll close this one for now.
Cheers!
IsmaelHi,
Thanks for the clarification. Use this css code instead.
.avia-content-slider { margin: 5px 0; clear: both; }It’s going to adjust the space between the product sliders. Default margin value is “30px 0”.
Best regards,
IsmaelHi,
Yes, that is possible. Please provide a link to the page with the slider that you want to use and then I’ll give you the markup. Or you can extract the html code yourself through the browsers’ element inspector. If you’re using Chrome, here’s how:
// https://www.youtube.com/watch?v=tP_kXBJWPhQ
// https://stackoverflow.com/questions/23343191/copying-html-code-in-google-chromes-inspect-elementBest regards,
IsmaelHi,
There’s no ETA yet, unfortunately. It has been suggested already but Kriesi hasn’t replied yet, so I can’t really say. You can try the plugin for now.
Best regards,
IsmaelHi,
Yes, you can manually activate a custom icon. Follow these steps:
1.) In the wp-content > uploads folder, create a directory and name it “avia_fonts”.
2.) Create a custom folder for the font files inside the new directory and then name it whatever you want. We’ll name it “new” for example.
3.) Inside the “new” folder, extract the font files (.eot, .svg, .woff, .ttf) and the config.json file from the fontello zip file. The name of the files should be the same as the font folder.
4.) Once the font and the config files were extracted, create a charmap.php file.
5.) Inside the charmap.php file, add the char code of the icon fonts. Example:
<?php $chars = array(); $chars['new']['ue800'] = 'ue800'; $chars['new']['ue801'] = 'ue801'; $chars['new']['ue802'] = 'ue802'; $chars['new']['ue813'] = 'ue813'; $chars['new']['uf0e0'] = 'uf0e0'; $chars['new']['uf1e9'] = 'uf1e9';We have 6 custom icon fonts above. Make sure that there’s a character code for each custom fonts in the config.json file, and the array key should be the same as the folder name “new”.
6.) After that, add this code in the functions.php file to register the new icon fonts in the database.
add_action('wp_head', function() { $font = get_option('avia_builder_fonts'); $current_user = wp_get_current_user(); $upload_dir = wp_upload_dir(); if ( isset( $current_user->user_login ) && ! empty( $upload_dir['basedir'] ) ) { if( !array_key_exists('new', $font) ) { $font['new'] = array ( 'include' => 'avia_fonts/new', 'folder' => 'avia_fonts/new', 'config' => 'charmap.php', 'origin_folder' => $upload_dir['baseurl'], ); update_option('avia_builder_fonts', $font); } } });7.) Refresh the dashboard once and then remove the code from the functions.php file.
8.) Done.
Best regards,
IsmaelHi,
Thanks for the update. Did you purge the cache and disable the theme’s file compression options?
Best regards,
IsmaelHi,
Are there any plans to update Enfold to use alternative maps such as Open Street Maps?
This feature is currently under consideration. The team might implement the LeafletJS or the OpenLayers library but this may take a while. You have to use the current map element temporarily or find a working plugin.
Example: https://wordpress.org/plugins/leaflet-map/
Best regards,
IsmaelAugust 14, 2018 at 5:01 am in reply to: Need immediate help, please-Enfold conflicting with WP-Admin login. Error code #996945Hi,
There are a lot of issues reported regarding PHP 7.0 in the past, so we don’t recommend it. It’ll be better if you can upgrade to 7.1 or later versions.
The theme is currently deactivated but the Query Monitor plugin reports a timeout or connection error from the MySQL server during query, suggesting that this is actually an issue with your database.SELECT COUNT(meta_id) AS count FROM wp_databasename _postmeta GROUP BY post_id, meta_key, meta_value HAVING count > 1That particular query from the WP Sweep plugin counts the number of post meta entries in the database and timed out after 16 secs. It fails to count 1,496,748 post meta entries in your database. Please ask your hosting provider if they can increase the database connection timeout or just consult them if you’re current hosting plan can handle the amount of database requests.
We need your permission to do the database sweep and repair. We’ll proceed after.
Best regards,
IsmaelHi,
Glad that you fixed the issue.
The old mobile menu is no longer available in the latest version of the theme, unfortunately. The theme introduced a new mobile menu script which has more options compare to the old version. You can configure that options in the Enfold > Main Menu > Burger/Main Menu panel.
Best regards,
IsmaelAugust 14, 2018 at 4:17 am in reply to: Conflict with The Events Calendar Mobile version and Enfold #996937Hi,
Thanks for the update.
The calendar requires the following stylesheet (see private field). Please ask the plugin author why it’s not being loaded.
Best regards,
IsmaelHi,
We’re sorry for the confusion. Please upgrade the site back to version 4.4.1 and then we’ll check the issue. You may need to temporarily disable the “WP Related Items” plugin after the upgrade because we noticed an extra container wrapping the color section, which seems to be generated by that plugin.
Best regards,
IsmaelAugust 14, 2018 at 4:04 am in reply to: Onepager: change h2 title color on focus when scrolling #996932Hi,
Awesome! Glad that you found a workaround.
Regarding the profile picture: you have to attach a gravatar (https://en.gravatar.com) account to your email and that image will be automatically use here in the forum or anywhere else where you use the email.
Best regards,
IsmaelAugust 14, 2018 at 3:58 am in reply to: Hover colour on main menu loses colour when moving mouse down to sub-menu items #996930Hi,
Great! Glad that you figured it out. :)
Thank you for using Enfold :)
Best regards,
IsmaelAugust 14, 2018 at 3:57 am in reply to: 4.4.1 apparently changed content in my posts and totally screwed up my mathjax #996929Hi,
Thanks for the info.
I just noticed that the staging site is still on version 4.2.2, so I did the test on my installation. The backslashes are still intact after saving the post, suggesting that the update didn’t cause the removal.
Screenshot: https://imgur.com/a/B70NUJI
Where did you put the mathjax script? Why did you install the “Classic Editor” plugin?
Best regards,
IsmaelHi,
Awesome! Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
Ismael -
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