Forum Replies Created
-
AuthorPosts
-
October 4, 2018 at 3:35 am in reply to: Same browser tab opening for specific tab in a tab section. #1017649
Hi,
Thanks for the update. By default, you cannot open a tab sub section with a custom link. You need to create a custom script for that.
// https://kriesi.at/support/topic/hotspots-with-anchor-links-to-tabs-section/#post-896815
Replace this line:
scrollToTab( '#top .iconbox_top a', 'click' );
with this:
scrollToTab( '.avia-image-overlay-wrap a', 'click' );
Best regards,
IsmaelHi!
Where do you see the error? Did you put it in the functions.php file?
Best regards,
IsmaelHi!
I’ve forwarded the issue to the team.
Yes, I do have an old iPad but you can’t inspect the website there. You’ll need a mac computer or laptop in order to do that.// https://www.hongkiat.com/blog/ios-debugging/
Best regards,
IsmaelHi,
Thanks for the update. Did you add those text or content in the “Additional Portfolio Settings” > “Add Preview Text” editor? Please note that the AJAX preview can only display the content from the “Additional Portfolio Settings” editor. It will not display the content of the default editor.
Best regards,
IsmaelHi,
Thanks for the update.
Please post the login url in the private field.
What is the login url? I tried “wp-admin” and “wp-login” but both of these urls are not working.
Best regards,
IsmaelHi,
I actually disabled a few lines of codes in the functions.php to remove some errors but I think the issue lies on the unwanted template files in the child theme. Please do the restore and then check if the template files are still in the child theme folder.
Best regards,
IsmaelHi,
Thanks for the update.
Replace the previous modification with the following css code to center align the logo on mobile view.
@media only screen and (max-width: 767px) { .responsive #top .logo > img { position: relative; left: 50%; transform: translate(-50%, 0); } .responsive #top .logo { width: 80%; } }
I’m not really sure what’s going on with the socket. Did you check it on an actual mobile device?
Best regards,
IsmaelHi Roger,
I’m sorry if we can’t help you this time. I’m sure you’ll find a good developer on Codeable.
Please feel free to open a new thread if you need anything else.Best regards,
IsmaelHi,
Thanks for the update. I’m not really sure why the video element is not working, so I provided a workaround in the same page. (see private field)
In a codeblock, you can add this markup.
<div class="avia-video avia-video-16-9 av-lazyload-immediate av-lazyload-video-embed" itemprop="video" itemtype="https://schema.org/VideoObject"> <div class="avia-iframe-wrap"><iframe width="1500" height="844" src="https://www.youtube.com/embed/G0k3kHtyoqc"> </iframe></div> </div>
Just change the value of the src attribute and make sure that the video url format is “embed” instead of the default “v” query parameter.
https://www.youtube.com/embed/G0k3kHtyoqc
Best regards,
IsmaelOctober 3, 2018 at 8:20 am in reply to: On Blog Posts Page, only 1st post has Read More but not content #1017389Hi,
Glad to hear that you’re enjoying the theme!
You can actually insert the same elements on a default editor by using the shortcode wand or the shortcode generator, so you don’t really need to use the advance layout builder for your posts. If you really need to, you can always add an excerpt manually in order for these posts to display something on the blog overview page.
The forum doesn’t have a screenshot functionality by default but you can always use third party tools like imgur or dropbox.
You can review our theme and show your support here: https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
IsmaelHi,
You can try this code on the functions.php file to set the og:image manually.
add_action('wp_head', 'ava_add_og_image'); function ava_add_og_image() { if(has_post_thumbnail()) { $featured_img_url = get_the_post_thumbnail_url(get_the_ID(),'full'); echo '<meta property="og:image" content="'.esc_url($featured_img_url).'" />'; } }
I’m not sure why the image meta is not there on the home page.
Best regards,
IsmaelOctober 3, 2018 at 7:41 am in reply to: Can I get rid of Black Bars on YouTube Video and Personalize Contact Form? #1017381Hi,
Check for the formID value inside the $class parameter.
if($class->formID == 1) { // this is the first contact form } if($class->formID == 2) { // this is the second contact form }
If that is not working, try this:
if($class->form_params['avia_formID'] == 1) { // this is the first contact form } if($class->form_params['avia_formID'] == 2) { // this is the second contact form }
Best regards,
IsmaelOctober 3, 2018 at 7:30 am in reply to: Lighbox issue – pictures shown which do not belong to post #1017374Hi,
I can’t reproduce the issue on the staging site. Please try to remove the browser cache or do a hard refresh prior to checking the page. (see private field)
Best regards,
IsmaelHi,
Did you test it on a default theme? The same shortcode is not working on a default editor. (see private field)
Please contact the plugin author for additional help.Best regards,
IsmaelHi,
The images look a little faded because the opacity of the button description is set to 0.7 by default. You should set it to 1.
#top .avia-button-fullwidth .av-button-description { opacity: 1; }
Best regards,
IsmaelHi,
You may need to disable the theme’s Performance > File Compression settings because you’re already minifying the resources with a plugin. Or you can disable the plugin and then enable the theme’s File Compression settings. You should not use both. There’s also an error regarding your robot.txt files. Are you disallowing certain directories on your robot.txt file?
Best regards,
IsmaelHi,
The mailchimp API does not support GDPR fields at the moment so we won’t be able to implement it in the theme.
// https://stackoverflow.com/questions/50114923/mailchimp-api-gdpr-fields
Currently API support is not available for GDPR fields. We hope to have this functionality available soon, although I’m not able to provide a time frame. That being said, I’m happy to pass this feedback along to our developers.
You will also find a workaround there but we can’t help you with that, unfortunately.
Best regards,
IsmaelHi,
The “choices” theme is inside another folder called “choices_temp”. Please move the theme files outside of that folder and then try to activate the theme again.
Best regards,
IsmaelHi,
Did you hide the main menu? I can only see a full width sub menu in there. You cannot use a mega menu in a full width sub menu element.
Best regards,
IsmaelOctober 3, 2018 at 3:33 am in reply to: Beim Aktualisieren von Enfold ist ein Fehler aufgetreten: Download fehlgeschlage #1017303Hi,
The dev team is currently working on the new Envato API because the old one is going to be retired soon. You won’t be able to update the theme automatically in the theme options for now because of the imposed rate limit. Please try to update the theme manually via FTP. If you’re having issues updating manually, please open a new thread.
// https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#update-via-ftp
Rate limit: https://forums.envato.com/t/rate-limiting-on-the-legacy-api/188055
Best regards,
IsmaelHey Monique,
Thank you for using Enfold.
You can find the template in the config-events-calendar -> views > single-event.php file. Look for the “av-single-event-content” container. You should be able to add the h1 tag there.
Best regards,
IsmaelOctober 3, 2018 at 2:13 am in reply to: Button onclick event problem (including tracking codes and pixels) #1017285Hi,
Can you please provide a screenshot of the goal settings? In the “Trigger” configuration, try to set the trigger type to “Click” and the “This trigger fires on” settings to “Some clicks”. You’ll see a few select fields, set it to “Class” -> “matches css selector” and then add the class attribute of your button on the last field.
Best regards,
IsmaelHi,
Sorry for the late response. I was able to reproduce the issue on an iPad but I don’t have an iOS machine to inspect it, so I tested it on IE because the browser usually detects issues that older iOS devices have but I didn’t find anything. Have you tried uploading the same videos on Youtube? I’ll ask the team to check the thread.
Best regards,
IsmaelOctober 2, 2018 at 8:15 am in reply to: Hamburger Menu: Parent menu item doesn't link to the site #1016928Hey bb-BERLIN,
Thank you for using Enfold.
Parent menu items inside the mobile menu container are not clickable by default but you have the option to clone them as a sub menu. Go to the Enfold > Main Menu > Burger/Mobile Menu panel and then look for the “Clone title menu items to submenu” settings. Set it to the second option.
Best regards,
IsmaelHi,
That is actually the default layout of the single product page. If you want to move the sidebar, you can follow this modification.
// https://kriesi.at/support/topic/single-product-page-sidebar-not-showing-up/#post-331433
Best regards,
IsmaelHey Eefke,
Thank you for contacting us.
I’m not really sure why that happened. Unfortunately, we don’t handle support renewal here, so you may need to contact Themeforest for more information regarding the renewal prices. This doc might clarify these things a bit.
// https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best regards,
IsmaelHey erhabi,
Thank you for using Enfold.
I would like to check the issue but the pages are not loading properly on my end. Is the site down at the moment?
Best regards,
IsmaelHey Roger,
Thank you for using Enfold.
That is not possible out of the box. You can only set one level of sorting buttons for the portfolio grid or masonry element. Unfortunately, you may need to hire a freelance developer to modify the default sorting script if you really need multiple levels of sorting buttons for your portfolio. You can contact our partner, Codeable.
// https://kriesi.at/contact/customization
Best regards,
IsmaelOctober 2, 2018 at 7:41 am in reply to: Button onclick event problem (including tracking codes and pixels) #1016918Hey heavyman,
Thank you for using Enfold.
Have you tried adding the tracking function on an onClick attribute? This doc might help.
// https://developers.google.com/analytics/devguides/collection/gtagjs/events
Did you set up or create a goal?
// https://support.google.com/analytics/answer/1032415?hl=en
Best regards,
Ismael -
AuthorPosts