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Viewing 30 posts - 2,521 through 2,550 (of 66,166 total)
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  • in reply to: Funky PHP Trouble #1469587

    Hi,

    Thank you for the info.

    Try to go to the Tools > Site Health panel (wp-admin/site-health.php?tab=debug), then check for the Theme Directory Location in the Info > Active Theme panel. Also, try to check the wp-config.php file and look for these constants:

    define('WP_CONTENT_DIR', dirname(__FILE__) . '/custom-content'); // Change 'custom-content' to your desired folder name
    define('WP_CONTENT_URL', 'https://yourdomain.com/custom-content'); // Change to match the new URL
    
    define('WP_THEME_DIR', WP_CONTENT_DIR . '/themes'); // New theme directory
    define('WP_THEME_URL', WP_CONTENT_URL . '/themes'); // New theme URL
    

    The constants WP_THEME_DIR change the default theme directory, and WP_CONTENT_DIR changes the default wp-content folder. It’s possible that the previous developer adjusted these settings.

    Best regards,
    Ismael

    in reply to: Site theme does not work from the first load #1469585

    Hey ibuzaev,

    Thank you for the inquiry.

    This might be an issue with the cache, compression or CDN plugin. We get a lot of resource errors like this:

    style.min.css:1  Failed to load resource: net::ERR_NAME_NOT_RESOLVED
    https://8hnh35p8oe.a.trbcdn.net/wp-includes/css/dist/block-library/style.min.css?ver=6.6.2
    

    Have you tried to temporarily disable the Enfold > Performance > File Compression settings or the cache plugin?

    Best regards,
    Ismael

    in reply to: Result search page edit #1469583

    Hey Reut Rachel,

    Thank you for the inquiry.

    You will have to manually modify the includes > loop-search.php file in order to add a banner and move the pagination. To move the pagination, look for this line of code at the very bottom of the file:

    echo avia_pagination( '', 'nav' );
    

    Move it below this code, around line 4:

    global $avia_config;
    

    Best regards,
    Ismael

    in reply to: Remove Privacy policy hyperlink in socket #1469582

    Hey es.design.ma,

    Thank you for the inquiry.

    Please go to the Appearance > Menus panel, then either delete the menu assigned as the Footer Menu or edit it with a new set of menu items. Let us know if this works for you.

    Best regards,
    Ismael

    in reply to: Demo isnt importing #1469581

    Hey teoniko88,

    Thank you for the inquiry.

    Have you tried manually importing the demo using the XML files? Please check the link below for more info:

    // https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

    Best regards,
    Ismael

    in reply to: Portfolio Style #1469534

    Hey navindesigns,

    Thank you for the inquiry.

    Have you tried using the Masonry or Masonry Gallery element? You can set the Size Settings to Manual Masonry and upload images with portrait aspect ratios to make the items in the grid taller. You can also set the title and caption to only display on hover. Regarding the loading effect, the only option is to enable Enfold > Theme Options > Preloading.

    Best regards,
    Ismael

    in reply to: Modifying archive.php #1469533

    Hey Bryan,

    Thank you for the inquiry.

    The html function for the grid style is in the enfold\config-templatebuilder\avia-shortcodes\postslider\postslider.php file. You can override this file in your child theme. Please check the instructions in the link below.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    Best regards,
    Ismael

    in reply to: Pluggin Glossary for WP and Avia Layout Builder #1469530

    Hi,

    Thank you for the update.

    How did you enable the Advanced Layout Builder for the glossary? Please provide a link to the page so we can check it. Do you see the content of the builder on the glossary page?

    Best regards,
    Ismael

    Hi,

    We are referring to changing the character set format. This may not fix the issue for characters or content that are already stored in the database, but it should affect newly created content. Please contact your hosting provider for further assistance.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Bullets on showing in woocommerce short description #1469528

    Hey sgkeil,

    Please continue here: https://kriesi.at/support/topic/bullets-on-showing-in-woocommerce-short-description-2/

    Best regards,
    Ismael

    in reply to: Bullets on showing in woocommerce short description #1469527

    Hey sgkeil,

    Thank you for the inquiry.

    The list is now bulleted. Did you figure this out?

    .woocommerce-tabs #tab-description ul, #top .woocommerce-tabs .commentlist .description ul {
        list-style-type: disc;
        list-style-position: inside;
    }

    Best regards,
    Ismael

    in reply to: Sorting custom posts oldest to newest #1469526

    Hi,


    @cmactv
    : Have you tried using the avia_post_slide_query filter?

    add_filter('avia_post_slide_query', 'avia_post_slide_query_mod');
    
    function avia_post_slide_query_mod($query)
    {
        $query['orderby'] = 'date';
        $query['order'] = 'ASC'; 
    
        return $query;
    }

    Best regards,
    Ismael

    in reply to: Password secured area #1469525

    Hi,

    Thank you for the update.

    What is the password? Could you provide a keyword or a screenshot of the search results? If you want to block search engines from crawling this specific page, you can install an SEO plugin such as Yoast, All in One SEO, or Rank Math and set the page to noindex. Please check the link below:

    // https://yoast.com/help/how-do-i-noindex-urls/

    Best regards,
    Ismael

    in reply to: Change font using CSS #1469524

    Hey Dzimnikov,

    Thank you for the inquiry.

    What do you mean by categories? You can apply a unique class name (e.g., av-google-bad-script) to the h2 element either by defining the attribute manually or by using the Advanced > Developer Settings > Custom CSS Class field if you’re using a Special Element.

    .responsive #top .av-google-bad-script {
        font-family: 'Bad Script', cursive;
    }
    

    However, before that, you need to manually load the font:

    function ava_enqueue_google_fonts() {
        wp_enqueue_style( 'av-google-font-bad-script', 'https://fonts.googleapis.com/css2?family=Bad+Script&display=swap', false );
    }
    add_action( 'wp_enqueue_scripts', 'ava_enqueue_google_fonts' );
    
    

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You can remove both css rules and replace them with the code @Mike provided above:

    .main_color a { color: #f1f1f1; text-decoration: underline }
    .alternate_color a { color: #f1f1f1; text-decoration: underline !important;}
    

    Use this if you need to adjust the text color:

    #top a:where(:not(.wp-element-button,.avia-button)) {
        text-decoration: underline;
        color: #f1f1f1 !important;
    }
    

    Best regards,
    Ismael

    in reply to: New Custom Element #1469362

    Hey Monika,

    Thank you for the inquiry.

    You can only modify a single element when using the Custom Elements Template, and you cannot combine them. To do so, you’ll need to create a Custom Layout and use either the Custom Layout or the Page Content element. Please check the links below for more info.

    // https://kriesi.at/documentation/enfold/custom-layout-and-dynamic-content/
    // https://kriesi.at/documentation/enfold/custom-element-templates/

    Best regards,
    Ismael

    in reply to: Personalize some fonts on mobile view #1469361

    Hi,

    Thank you for the update.

    how to change the page titles (only on mobile view)

    Are you referring to the Special Heading element? Please edit the element and adjust the settings under Styling > Font Sizes > Heading Font Sizes. You can toggle the device icons to change the font size for different screen sizes.

    Best regards,
    Ismael

    Hey CharlieTh,

    Thank you for the inquiry.

    This will not work because the accordion or toggle relies on resources that are only loaded on the frontend or within the builder. Unfortunately, loading the scripts and css manually can be a bit complicated since they depend on each other. You may need to load all the theme scripts just to make this small tab function properly.

    Best regards,
    Ismael

    Hey ScatmanAT,

    Thank you for the inquiry.

    The button text should not be underlined by default. Where can we see this issue? Please provide the page URL in the private field.

    Best regards,
    Ismael

    in reply to: Enfold – HTTP 504 Error #1469357

    Hi,

    Thank you for the update.

    According to the screenshot, the server timed out due to the error “Website Security Network blocked by Origin Firewall.” Did you add or embed any custom scripts on this page? Please contact your hosting provider for more info about the issue.

    Best regards,
    Ismael

    in reply to: Video not playing #1469356

    Hi,

    Thank you for the info.

    Did you change the login URL? We can’t access the login page using the default login URL. Please provide the custom link in the private field.

    Best regards,
    Ismael

    Hey wema7300,

    Thank you for the inquiry.

    The editor should not automatically switch to the Advanced Layout Builder (ALB) unless toggled. Have you tried disabling the ALB for posts? You can add this code to the functions.php file:

    function avf_alb_supported_post_types_mod($alb_post_types)
    {
    	unset($alb_post_types[0]);
    	return $alb_post_types;
    }
    add_filter('avf_alb_supported_post_types', 'avf_alb_supported_post_types_mod', 10, 1);
    

    Best regards,
    Ismael

    in reply to: Enfold Editor Not Loading #1469353

    Hi,

    Thank you for the info.

    Did you add any custom scripts or embed any code in this page? Please try to set the builder to debug mode so that we can check the builder shortcodes:

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    We get an error when we open the page:

    load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-hooks&ver=e827396fc34e6c62a26ca19ef49468b3:2 Uncaught TypeError: a(...).tipTip is not a function
        at Object.initTipTip (erp.min.js?ver=1.13.3:1:4772)
        at Object.initialize (erp.min.js?ver=1.13.3:1:4721)

    This error is from a plugin with the slug “erp”. Are you using the WP ERP plugin?

    Best regards,
    Ismael

    in reply to: import font UniversLTStd LightCn #1469352

    Hey Woutski,

    Thank you for the inquiry.

    The custom font manager only supports Google Fonts, and the uploaded file must have a specific format. You may need to manually upload the font to your server and register it using the @font-face rule. Please refer to the link below.

    // https://www.w3schools.com/cssref/css3_pr_font-face_rule.php

    Best regards,
    Ismael

    in reply to: Hotspot text smaller #1469351

    Hey JoStudioDeRijp,

    Thank you for the inquiry.

    You can use this css code to adjust the font size of the hotspot content:

    #top .avia-tooltip.av-tt-hotspot {
        font-size: 20px;
    }

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Instead of changing the database or character set format, have you tried performing a search and replace? We don’t think this will resolve the issue since the invalid characters are already stored in the database. You can search for the incorrect characters and replace them with the correct ones. This can be done manually or by using the following plugin:

    //https://wordpress.org/plugins/better-search-replace/
    // https://wordpress.org/plugins/search-and-replace/

    Please don’t forget to create a site backup before doing the search and replace.

    Best regards,
    Ismael

    in reply to: Easy way to use ACF to drive EasySlider? #1469290

    Hey Jason,

    Thank you for the inquiry.

    You may need to create another shortcode based on the Easy Slider element. Please try this in the functions.php file: https://pastebin.com/Fepy8EJi

    Create a repeater field with the ID av_acf_slideshow_ids, then add the IDs of the images that you’d like to display in the slideshow. You can use the shortcode [av_acf_slideshow] in a Code or Text Block element, and optionally specify a different ACF field by using [av_acf_slideshow field=”your_custom_field_name”].

    Best regards,
    Ismael

    in reply to: Video not playing #1469288

    Hi,

    Thank you for the info.

    The video is not supposed to display on mobile devices. Please provide the login details in the private field so we can investigate the issue further.

    Best regards,
    Ismael

    in reply to: Enfold Editor Not Loading #1469287

    Hey philthebass,

    Thank you for the inquiry.

    The editor seems to be loading correctly. Is this happening on a specific page? Please provide the link to the page where the issue occurs.

    Best regards,
    Ismael

    in reply to: Responsive sidebar menu #1469286

    Hey findt,

    Thank you for the inquiry.

    You can apply this css code to move the submenu or megamenu upwards:

    #menu-item-78 .avia_mega_div {
        margin-top: -200px;
    }

    Best regards,
    Ismael

Viewing 30 posts - 2,521 through 2,550 (of 66,166 total)