Page 842 – Support | Kriesi.at – Premium WordPress Themes

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January 22, 2019 at 4:46 am in reply to: Man Menu Button Link #1057016

Ismael
Moderator

Hey philcrothers,

Thank you for using Enfold.

Go to the Screen Options and enable the “Link Target” option. More info here: https://www.megamenu.com/documentation/how-to-open-menu-links-in-a-new-tab-or-window/

Best regards,
Ismael

January 22, 2019 at 4:37 am in reply to: Exclude category in blog posts #1057013
Ismael
Moderator
Hi,

The code should look something like this:
```
// exclude categories
add_filter( 'avia_blog_post_query', 'avia_blog_post_query_mod', 10, 2 );
function avia_blog_post_query_mod($query, $params) {
    if( is_page('home') ) {
        // exclude meat category when the current page is "home"
        $query['tax_query'][] =
        [
            'taxonomy' => 'category',
            'field'    => 'name',
            'terms'    => 'meat',
            'operator' => 'NOT IN',
        ];
    }	

	 if( is_page('fish') ) {
         // exclude an array of categories on the "fish" page
        $query['tax_query'][] =
        [
            'taxonomy' => 'category',
            'field'    => 'name',
            'terms'    => array('meat', 'vegetables', 'fruits'),
            'operator' => 'NOT IN',
        ];
    }	

    return $query;
}
```
Refer to the documentation for more info:

// https://developer.wordpress.org/reference/functions/is_page/
// https://codex.wordpress.org/Class_Reference/WP_Query#Taxonomy_Parameters

Best regards,
Ismael
January 22, 2019 at 4:32 am in reply to: Mobile menu – issues with Max Mega Menu #1057011

Ismael
Moderator

Hi,

Thank you for using Enfold.

There are no errors in the console and the menu is displaying properly.

Screenshot: https://imgur.com/a/XjJ370y

Is this fixed?

Best regards,
Ismael

January 22, 2019 at 4:24 am in reply to: Preview function not working #1057009

Ismael
Moderator

Hi,

Did you find a masonry element in the page? Let us know if you’re still having the issue.

Best regards,
Ismael

January 22, 2019 at 4:21 am in reply to: Enfold Kontaktformular hat Probleme mit outlook.com und hotmail.com #1057008

Ismael
Moderator

Hi,

Thank you for using Enfold.

These steps might help: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

Best regards,
Ismael

January 22, 2019 at 3:47 am in reply to: moving elements in a page #1057000

Ismael
Moderator

Hi,

You can toggle the elements’ visibility in their options panel. Just look for the Screen Options tab.

Best regards,
Ismael

January 22, 2019 at 3:39 am in reply to: Google maps error – Too many requests at once #1056999

Ismael
Moderator

Hey kinnear,

Thank you for using Enfold.

Did you get it to work? The map is displaying properly.

Best regards,
Ismael

January 22, 2019 at 3:34 am in reply to: Fotos mit Beschreibung werden unscharf #1056998

Ismael
Moderator

Hi,

It doesn’t look blurry on my end. Have you tried to insert a larger image? The size of the current image is only 500x300px.

Best regards,
Ismael

January 22, 2019 at 3:24 am in reply to: Contact form spam fix leads to too many captchas #1056997
Ismael
Moderator
Hey Uncannystevo,

Thanks for the info.

I modified the plugin a bit. You have to modify the “public/class-enfold-recaptcha-public.php” file and edit this code around line 196:
```
var form = jQuery(".avia_ajax_form");
```
Replace it with:
```
var form = jQuery(".avia_ajax_form").not(".avia-mailchimp-form");
```
Best regards,
Ismael
January 21, 2019 at 4:39 pm in reply to: Recaptcha Plugin #1056775

Ismael
Moderator

Hi,

I tried login but the info are incorrect. Please check the login details carefully.

Best regards,
Ismael

January 21, 2019 at 2:35 pm in reply to: spam email from contact form even with the google reCAPTCHA 2 #1056674

Ismael
Moderator

Hey YongyanLi,

Thank you for using Enfold.

Have you tried installing a security plugin like Sucuri or WordFence? You can also use a third party contact form plugin like Gravity Form or Contact Form 7 to prevent spammers from abusing the current or default contact form.

Best regards,
Ismael

January 21, 2019 at 2:31 pm in reply to: Problem about rel next/ previous in pagination #1056666

Ismael
Moderator

Hi,

Can we access your file server? I would like to debug the code.

Best regards,
Ismael

January 21, 2019 at 2:29 pm in reply to: Woocommerce Composite product plugin bugs lightbox inside Enfold theme #1056662

Ismael
Moderator

Hey jsibrian424,

Thank you for using Enfold.

According to that thread, you have to listen for the “component_selection_changed” event and re-activate or re-initilize the theme’s lightbox script.

// https://kriesi.at/support/topic/lightbox-of-composite-product-woocommerce-plugin-bugs-inside-enfold-theme/#post-978838

Best regards,
Ismael

January 21, 2019 at 2:26 pm in reply to: Text neben Logo #1056661

Ismael
Moderator

Hi,

You can add a widget inside the header area. More info here: https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

Best regards,
Ismael

January 21, 2019 at 7:51 am in reply to: How to add New Element's shortcode to Builder setFullwidthElements array #1056469

Ismael
Moderator

Hey Switzer,

Thank you for using Enfold.

You can use the “avf_fwd_elements” filter to add a new full width shortcode or element to the existing array.

Best regards,
Ismael

January 21, 2019 at 7:44 am in reply to: WooCommerce product filtering masonry style #1056467

Ismael
Moderator

Hey mitiuphoto,

Thank you for using Enfold.

Yes, that filter can be implemented to the masonry element but it’s not available out of the box. Unfortunately, that implementation is way beyond the scope of support, so you’ll have to hire a freelance developer or contact our partner, Codeable. Or ask the plugin author if they offer customization. I’ll ask the team to check the thread.

Best regards,
Ismael

January 21, 2019 at 7:41 am in reply to: Gravity forms isn't pulling in css of theme #1056465
Ismael
Moderator
Hi,

The contact form shortcode was wrapped in a code tag. I removed that tag. Please remove the browser or do a hard refresh prior to checking the page.
```
<code>[gravityform id="1" title="false" description="false" ajax="true" tabindex="1"]</code>
```
Best regards,
Ismael
January 21, 2019 at 7:28 am in reply to: Remove portfolio category from search results? #1056461

Ismael
Moderator

Hi,

Great! We’ll close the thread now.

Best regards,
Ismael

January 21, 2019 at 7:25 am in reply to: Google Maps API Key just wont work #1056458

Ismael
Moderator

Hi,

I found 4 directories in your server and I’m not sure which one is which. Which directory should we modify?

Best regards,
Ismael

January 21, 2019 at 7:18 am in reply to: Featured Image Slider of Product is not showed #1056457

Ismael
Moderator

Hi,

I can’t find what’s causing the issue. Did you use the “khak” category for posts and products?

Best regards,
Ismael

January 21, 2019 at 7:15 am in reply to: Adding Social Media Icons at bottom of mobile menu #1056456

Ismael
Moderator

Hi,

Would you mind if we access the dashboard and the file server? You can post the login details for both in the private field.

Best regards,
Ismael

January 21, 2019 at 6:22 am in reply to: Quantity Field on WooCommerce Shop Pages #1056435

Ismael
Moderator

Hi,

Could you give us a screenshot of the layout that you have in mind? You can use imgur or dropbox.

Best regards,
Ismael

January 21, 2019 at 6:20 am in reply to: After password protection removed my page.php child theme code is not working #1056434

Ismael
Moderator

Hi,

Are you using the advance layout builder? You have to edit the template-builder.php file.

Best regards,
Ismael

January 21, 2019 at 6:16 am in reply to: Change settings in Layerslider not possible #1056432

Ismael
Moderator

Hi,

It’s located around line 80. Let us know if you need further help.

Best regards,
Ismael

January 21, 2019 at 6:14 am in reply to: Events Featured Image #1056430

Ismael
Moderator

Hi,

Did you regenerate the thumbnails after adding the code? I recheck the events template and it seems to be using the “medium” thumbnail, which is specified in the Settings > Media library. Please try to adjust that thumbnail and then regenerate thumbnails again. Or post the FTP details in the private field so that we can check the events template.

Best regards,
Ismael

January 21, 2019 at 5:42 am in reply to: Home menu item in mobile view does not "work" #1056420

Ismael
Moderator

Hi,

We’ll forward this thread to our developers.

Best regards,
Ismael

January 21, 2019 at 5:40 am in reply to: Remove portfolio category from search results? #1056419
Ismael
Moderator
Hi,

Use this css code to remove the categories from the search results page.
```
.search-results span.blog-categories.minor-meta {
    display: none !important;
}
```
Best regards,
Ismael
January 21, 2019 at 5:38 am in reply to: Inserting Google Captcha in the Enfold contact form #1056417

Ismael
Moderator

Hi,

Thank you for understanding. We’ll keep you in the loop.

Best regards,
Ismael

January 21, 2019 at 5:19 am in reply to: Problem of displaying images #1056410

Ismael
Moderator

Hey gabs01,

Thank you for using Enfold.

Is this the image?

// https://pronosgame.fr/wp-content/uploads/2019/01/montage-snap-insta-pronosgame.png

It doesn’t look blurry or anything.

Best regards,
Ismael

January 21, 2019 at 4:33 am in reply to: Layerslider video background not working on Chrome #1056404

Ismael
Moderator

Hi,

Have you tried setting the youtube url from “https” to “http” or vice versa?

Best regards,
Ismael
Author

Posts

Viewing 30 posts - 25,231 through 25,260 (of 67,534 total)

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