Forum Replies Created

Viewing 30 posts - 24,151 through 24,180 (of 66,739 total)
  • Author
    Posts
  • in reply to: Increase columns for upsells and cross-sells products #1066211

    Hi,

    I just added this code in the Quick CSS field.

    #top .product_column_4 .products .product {
        margin: 0 1% 1% 0;
        width: 18.6%;
    }
    

    I can see that its working in the cross-sell product. Please purge the cache prior to checking the page.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The blog page of the Dutch version is set properly, but you didn’t set any page for the other language. I’m referring to the Enfold > Theme Options > And where do you want to display the Blog? settings. Please note that you have configure the theme options for both language, separately.

    Best regards,
    Ismael

    in reply to: Navigation menu parent items not available on mobiles #1066194

    Hey Aquamarinadive,

    Thank you for using Enfold.

    The theme deactivates the parent menu items when the Main Menu > Burger/Mobile Menu settings is set to the second option. You have to select the first option to activate the parent links again. Or keep the current settings and set the “Clone title menu items to submenu” to create a clone of the parent menu item inside the drop down or submenu container.

    Best regards,
    Ismael

    in reply to: Copying Avia Layout Elements to another page #1066188

    Hey Axel,

    Thank you for using Enfold

    The builder’s template feature would be useful in this case. Please refer to the documentation for more info.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#templates

    Best regards,
    Ismael

    in reply to: Enfold Homepage Edit #1066186

    Hi,

    Yes, that is possible. Just replace the previous modification with the following css code.

    @media only screen and (min-width: 1024px) {
    .logo .subtext h1 {
        width: 400px;
    }
    }
    
    @media only screen and (max-width: 1024px) {
    .logo .subtext {
        display: none;
    }
    }

    That code is going to adjust the subtext width on desktop or larger screens and remove it on mobile view.

    Best regards,
    Ismael

    in reply to: Post Typesetting Error #1066185

    Hi,

    The image element was not removed properly, but it’s been taken care of. Please purge the cache or remove the browser history prior to checking the page.

    Best regards,
    Ismael

    in reply to: Content Slider #1066181

    Hi,

    Thanks for the update.

    1.) Glad that you found the issue.

    2.) That is the default behavior of the slider. It stops the autorotation when it detects user interaction e.g., clicking the dots, moving to the next slide, etc.

    3.) Start with this css code:

    .avia-fullwidth-slider .avia-slideshow {
        padding-bottom: 50px;
        background-color: #ffffff;
    }
    
    .avia-fullwidth-slider .avia-slideshow-dots {
        text-align: right;
    }

    Best regards,
    Ismael

    in reply to: Z-index #1066179

    Hi,

    Thanks for the update.

    I can’t reproduce the issue on my end, but this css code might help.

    .responsive #main .container_wrap:first-child {
        z-index: 0;
        position: relative;
    }

    Best regards,
    Ismael

    in reply to: Embed Video Player URL Full Screen #1066177

    Hi,

    Thanks for the update.

    Have you tried moving the code block inside a grid row element with a single cell? You won’t have to add that css code then. And you can use css media queries to specify the iframe height for different screen sizes.

    // https://www.w3schools.com/css/css_rwd_mediaqueries.asp

    Best regards,
    Ismael

    in reply to: Google tag manager #1065978

    Hi,

    No problem. Let us know if you need anything else. :)

    Best regards,
    Ismael

    in reply to: fullwidth easy slider video and black screen #1065977

    Hi,

    I’m so sorry about that. I have no idea. Unfortunately, that feature or option is not available in the theme by default, so it will require direct modification of the theme. We can’t provide that kind of customization here as stated on our support policy.

    The vimeo player documentation should help: https://github.com/vimeo/player.js/

    Thank you for your understanding.

    Best regards,
    Ismael

    in reply to: Menu goes behind logo on tablet only #1065975

    Hi,

    Thank you for the update.

    I put this code in the Quick CSS field to adjust the size of the logo and menu padding.

    @media only screen and (max-width: 1024px) and (min-width: 768px) {
    .responsive .logo img {
        margin: 0;
        max-width: 80%;
    }
    
    .responsive .main_menu ul:first-child > li > a {
        padding: 0 7px;
        font-size: 12px;
    }
    }
    

    Best regards,
    Ismael

    in reply to: picture problem #1065970

    Hi,

    I modified the index.php file as previously suggested here:

    // https://kriesi.at/support/topic/picture-problem/#post-1060964

    Best regards,
    Ismael

    in reply to: Kommentare werden nicht angezeigt #1065935

    Hi,

    Thanks for the update. I was on another thread and the issue reported there seems to be same as this one, so the filter that was provided in that topic might help. Please check this link: https://kriesi.at/support/topic/comments-in-posts-with-alb-through-functions-php/#post-1065931

    Best regards,
    Ismael

    in reply to: Problem about rel next/ previous in pagination (2) #1065934

    Hi,

    This is possible with the masonry gallery but it will require modifications that are beyond of what we had given so far because it uses a different query. You may need to contact a plugin developer or a freelancer to create a custom plugin for it. Please contact our partner, Codeable.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    Hi,

    According to the Query Monitor results seen on your screenshots, the scripts have missing dependencies so they’re not being loaded properly. Again, the theme loads certain scripts conditionally, so it’s possible that one of those scripts is a dependency, which is not present because it doesn’t meet certain conditions required by the theme.

    Yes, that snippet looks good and valid.

    Best regards,
    Ismael

    in reply to: Comments in posts with ALB through functions.php #1065931

    Hi!

    Great! Glad it worked. Please feel free to open a new thread if you need anything else.

    Have a nice day!

    Best regards,
    Ismael

    in reply to: Recaptcha Plugin for Ismael #1065927

    Hi,

    Awesome! Good to hear. Are you receiving the preferred emails properly?
    Yes, please give us the new login details so that we can test it further. If you have the time, please enable v3 so that we can test that as well. We can also enable both and make v2 as a fallback in case the automatic verification (v3) fails.

    Best regards,
    Ismael

    in reply to: Error message on wp-admin after upgrade to Enfold 4.5 #1065925

    Hi,

    Thanks for the update. I checked that folder and found the theme files in the root directory. It should be inside the wp-content > themes folder. Did you upload it there? Please clean up the root directory of the “new” installation.

    Best regards,
    Ismael

    Hi,

    I can’t open your zip file. Could you upload the screenshot on imgur or dropbox?

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    Unfortunately, I don’t have access to Microsoft Edge or to a Windows 10 machine for that matter, so I tested it on what’s available in my test environment, which is IE11 thinking that an older software probably inhibit the same issue as its successor. I thought that was implied. Yes, we do need a screenshot. Seeing the actual issue will probably give us a hint on what to fix.

    Best regards,
    Ismael

    in reply to: Cookie Consent Message constantly showing up #1065914

    Hi!

    It’s the script, which generates the same cookie for both sites. The problem here is that you’re not using a multilang plugin like WPML, so both sites (EN and SK) generates their own consent cookie, which has the same name but different value. Again, this is not going to be an issue because users will stick on their preferred language or they won’t switch between the sites.

    Best regards,
    Ismael

    in reply to: Error Enfold with plugin ‘Salon Booking WordPress Plugin’ #1065908

    Hi,

    Yes, the issue is generated by the theme but it’s triggered by the plugin so there’s a compatibility issue there. Again, we don’t provide support for third party plugins but we’ll try to help as much as possible. Please keep in touch with the plugin author for additional help.

    In the private field, please post the WP and FTP login details so that we can debug the issue and do a few tests.

    Best regards,
    Ismael

    in reply to: The theme (Enfold) made website not work any more #1065906

    Hi,

    The theme is not available in your site. Please try to upload it inside the wp-content > themes folder manually via FTP. Unfortunately, we can’t help you with the theme installation as stated on our support policy.

    The documentation should help:

    // https://kriesi.at/documentation/enfold/install-enfold-theme/
    // https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install

    Best regards,
    Ismael

    in reply to: product add-ons conflict with Enfold #1065903

    Hi,

    Thanks for the update

    I just edited the text block containing the product title. That is the element at the very top of the builder right before the product image or gallery.

    Best regards,
    Ismael

    in reply to: fontello in css do not work #1065898

    Hi,

    Did you purge the browser cache after adding the code? I don’t think we can help you with this because we can’t reproduce the issue on our end.

    Best regards,
    Ismael

    in reply to: Icons not showing on IE or Chrome #1065780

    Hi,

    Did you add the CORS config in the “pplscreens” htaccess file?

    
    <blockquote><FilesMatch "\.(ttf|otf|woff)$">
    <IfModule mod_headers.c>
    Header set Access-Control-Allow-Origin "*"
    </IfModule>
    </FilesMatch></blockquote>
    

    You have to give “pplsport” permission to access the icon font files from the “pplscreens” site.
    Please ask your hosting provider if the “mod_headers” module is enabled.

    Best regards,
    Ismael

    in reply to: Data Table – scrollbars break point #1065779

    Hi,

    Thanks for the update.

    You have to set the Table Options > Table Purpose to “tabular” or the second option and then enable the scrollbar in the “Responsive Styling” settings.

    Best regards,
    Ismael

    in reply to: Avia codeblock not working in Spanish home page #1065772

    Hi,

    Thanks for the update.

    The builder is loading properly on my end, but I found some errors in the browser console and it seems to be generated by a plugin called “Pedejo-config”. What is that plugin for?

    jquery.dataTables.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
    Uncaught TypeError: Cannot read property 'hasClass' of undefined
    query.dataTables.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
    

    Best regards,
    Ismael

    in reply to: Problem about rel next/ previous in pagination (2) #1065769

    Hey Mohammad Mostafa,

    Thank you for opening a new thread.

    I modified this line a bit:

    } elseif( $page == $entries->max_num_pages || $entries->max_num_pages > $page ) {
    

    Let me know if you find more issues.

    Best regards,
    Ismael

Viewing 30 posts - 24,151 through 24,180 (of 66,739 total)