Forum Replies Created

Viewing 30 posts - 23,671 through 23,700 (of 67,155 total)
  • Author
    Posts
  • in reply to: Buttons missing in Short Description #1085295

    Hi,

    The latest version of the theme contains a fix for shortcodes used outside the advance layout builder. Please update the theme from version 4.5.4 to 4.5.5. Let us know if it helps.

    Best regards,
    Ismael

    in reply to: ENFOLD 4.5.X & WordPress 5.X | Feedback #1085293

    Hi,

    Have you tried decompressing the stylesheets? You can do that by disabling the Enfold > Performance > File Compression settings.

    Best regards,
    Ismael

    in reply to: Images blurry on mobile but not on desktop #1085291

    Hi,

    You have to use a larger image or just use the same image for both desktop and mobile devices as @cg pointed out.

    Best regards,
    Ismael

    in reply to: Hiding specific category on blog #1085247

    Hi,

    Great! Glad that you solved it. Please don’t hesitate to open a new thread if you need anything else.

    Best regards,
    Ismael

    in reply to: Does tech support exist? #1085246

    Hi!

    Thank you for using Enfold.


    @Gilesamc
    : We checked your account and every tickets have been responded to. We do apologize for the delay. We’ll try to answer your next inquiries as soon as possible.

    @cg: :)

    Cheers!
    Ismael

    in reply to: Horizontal Gallery – Full resolution in lightbox?! #1085245

    Hey Westfalenwerbung,

    Thank you for using Enfold.

    The lightbox renders the “Large” thumbnail version of the source image. You can adjust the size of that thumbnail from the Settings > Media panel. Use the following plugin to regenerate the thumbnails after the adjustment.

    // https://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Ismael

    in reply to: Masonry grid inside colour block #1085244

    Hi,

    Please recheck the settings. Some of them are set to “Individual Height” instead of “Equal Height”. Yes, you can use the separator/whitespace element to adjust it.

    Best regards,
    Ismael

    in reply to: Multiple featured image sizes | Post Slider & Masonry #1085243

    Hey Digilocker,

    Thank you for using Enfold.

    Is the site live? Please post the page url so that we can check the elements. Have you tried changing the element’s “Preview Image Size” settings to the second option? That option will enable you to select a different thumbnail.

    Best regards,
    Ismael

    Hey qsamathos,

    Thank you for using Enfold.

    We haven’t had anyone request that before. It’s probably not working because the tooltips aren’t rendered until the hotspots are hovered. This script might help initialize the slider when the hotspots are hovered.

    if( ! function_exists( 'ava_init_slider_tooltip' ) ) 
    {
        function ava_init_slider_tooltip(){
            ?>
            <script type="text/javascript">
                (function($) {
                    //activate the aviaslider
                    $(document).ready( function() {
                        if($.fn.aviaSlider)
                        {
                            $('.av-display-hotspot .av-image-hotspot_inner, .av-hotspot-image-container').on('mouseover', function() {
                                $('.avia-content-slider-active', 'body').aviaSlider({wrapElement: '.avia-content-slider-inner', slideElement:'.slide-entry-wrap', fullfade:true});
                            }); 
                        }
                    }) 
                })(jQuery);
            </script>
            <?php
        }
    
        add_action('wp_footer', 'ava_init_slider_tooltip');
    }
    

    Best regards,
    Ismael

    in reply to: Linking to filtered portfolio (ajax) in 2019 #1085209

    Hey benojack,

    Thank you for coming back.

    Do you have a test page where we can see the issue? Please post the page url in the private field.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    Can you access your file server? Edit the includes > helper-post-format.php file and then look for the following code around 213.

    $hide_featured_image = empty( get_post_meta( get_the_ID(), '_avia_hide_featured_image', true ) );
    

    Replace it with:

    $hide_featured_image = get_post_meta( get_the_ID(), '_avia_hide_featured_image', true );
    $hide_featured_image = empty( $hide_featured_image ) ? false : true;
    

    Best regards,
    Ismael

    in reply to: Portfolio #1085205

    Hey Ilaria77,

    Thank you for using Enfold.

    Are you using W P M L for the translation? The following documentation should help.

    // https://wpml.org/documentation/theme-compatibility/enfold/
    // https://kriesi.at/documentation/enfold/translation/

    Please update us once the site is live so that we can check the issue directly.

    Best regards,
    Ismael

    in reply to: How to change related post style to grid #1085202

    Hi,

    Just place the heading markup above the previous code that was just added.

    global $post;
    

    Something like this should work.

    echo "<h3>Related posts<h3>";
    

    Best regards,
    Ismael

    in reply to: Menu – two things #1085201

    Hi,

    Thanks for the update.

    You can use this css code to display the menu text.

    .av-hamburger strong {
        display: block;
        position: absolute;
        left: -50px;
        top: -77px;
    }

    Best regards,
    Ismael

    in reply to: Instagram Widget Problems … #1085199

    Hi,

    The latest version is 4.5.5. You may need to update the theme manually this time.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    We’ll close the thread for now because it’s getting a bit too lengthy. Please open a new one if the issue is not resolved after the update.

    Best regards,
    Ismael

    in reply to: Header on site marked with "noindex" #1085197

    Hi,

    Thanks for the update.

    Try to use this filter in the functions.php file:

    
    if(!function_exists('avia_woocommerce_set_follow'))
    {
        function avia_woocommerce_set_follow($meta)
        {
            if( is_product_category() || is_shop() ) {
                $meta = '<meta name="robots" content="index, follow" />' . "\n";
            }
            return $meta;
        }
    
        add_filter('avf_set_follow','avia_woocommerce_set_follow', 10, 1);
    }
    
    

    The snippet should set the product category and shop pages robots meta to index, follow.

    Best regards,
    Ismael

    • This reply was modified 6 years, 10 months ago by Ismael.

    Hi,

    Thank you for using Enfold.

    You can adjust the size of the logo for smaller screens to create more room for the language switcher.

    @media only screen and (max-width: 480px) {
    .responsive .logo a img {
        height: 35px !important;
        top: 5px;
    }
    }

    Best regards,
    Ismael

    in reply to: Contact form email, disable cookie answer #1085195

    Hi,

    Thanks for the update.

    Is that the exact text in the message? Try to use this filter in the functions.php file.

    function avf_form_message_mod($message) {
        $excludes = array( "Ich stimme der Speicherung meiner Daten zur weiteren Verarbeitung, gemäß der Datenschutzerklärung, zu.: true", "Remove this" );
        foreach( $excludes as $remove ) {
            $message = str_replace( $remove, '', $message );
        }
    
        return $message;
    }
    add_filter('avf_form_message', 'avf_form_message_mod', 10, 1);
    

    That should remove the text.

    Best regards,
    Ismael

    in reply to: Replace 'related posts' on single blog posts… #1085193

    Hey Bozzy78,

    Thank you for using Enfold.

    How did you modify the file? Try to edit the single.php file. Look for the following code.

    //show related posts based on tags if there are any
    	                        get_template_part( 'includes/related-posts');
    

    And then replace it with:

    $post = get_post( 23 ); // id of the custom related posts page
    
    			if( ( $post instanceof WP_Post ) && ( $post->ID != get_the_ID() ) )
    			{
    				/**
    				 * Make sure that footerpage is set to fullwidth
    				 */
    				$old_avia_config = $avia_config;
    
    				$avia_config['layout']['current'] = array(
    											'content'	=> 'av-content-full alpha', 
    											'sidebar'	=> 'hidden', 
    											'meta'		=> '', 
    											'entry'		=> '',
    											'main'		=> 'fullsize'
    										);    
    
    				$builder_stat = ( 'active' == Avia_Builder()->get_alb_builder_status( $post->ID ) );
    				$avia_config['conditionals']['is_builder'] = $builder_stat;
    				$avia_config['conditionals']['is_builder_template'] = $builder_stat;
    
    				$content = Avia_Builder()->compile_post_content( $post );
    
    				$avia_config = $old_avia_config;
    
    				/* was removed in 4.2.7 before rollout - should not break the output - can be removed completly when no errors are reported !
    				 *
    <div class='container_wrap footer_color footer-page-content' id='footer'>
    				 */
    				echo $content;
    			}
    

    Replace the value of the get_post function inside the $post with the ID of your custom related posts page.

    Best regards,
    Ismael

    Hi,

    Try to set the bottom position value of the avia-menu-fx container to 13px.

     bottom: 13px;
    

    And pull the sub menu container upwards using this css code.

    .av-main-nav ul {
        margin-top: -15px;
    }

    Best regards,
    Ismael

    in reply to: Featured Image -Posts #1085183

    Hi,

    Awesome! Glad it worked. Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Google Maps Error on Individual Event Page #1085181

    Hi,

    Thank you for the update.

    You have to setup the map API key for the plugin separately.

    // https://support.theeventscalendar.com/362858-Setting-Up-Your-Google-Maps-API-Key

    Best regards,
    Ismael

    in reply to: How to see HTML of Avia laout Builder #1085179

    Hi,

    Great. Let us know if you need anything else. Have a nice day.

    Best regards,
    Ismael

    Hi,

    Thank you for using Enfold.

    You can actually disable the block editor from the theme options. Look for the Enfold > Theme Options > Select Your Editor settings. Choose the second option to disable the Gutenberg editor.

    Best regards,
    Ismael

    in reply to: Enfold 4.5.5 – Icon List Element Issue #1085177

    Hi,

    Thanks for the update.

    The style attribute of the second icon set is broken. Do you mind if we access the dashboard? We would like to checking the settings.

    Best regards,
    Ismael

    in reply to: Random sorting in product grid #1085176

    Hi,

    That filter is going to change the product sorting directly. It’s not going to add a random sorting option in the element editor if that is what you’re expecting.

    Best regards,
    Ismael

    in reply to: Social Icons in Footer #1085175

    Hi,

    Thanks @Guenni007. :)

    Best regards,
    Ismael

    Hey 2SPRO,

    Thank you for using Enfold.

    Did you add any custom html, snippets or scripts in that page? Please make sure that the html tags are closed properly and that the scripts are valid or free from errors.

    Best regards,
    Ismael

    in reply to: WooCommerce 'Return to Cart' button to link to new page #1085172

    Hey Annedesign,

    Thank you for using Enfold.

    You don’t have to create the plugin if you’re using a child theme. Just keep the code in the functions.php file. If you prefer the plugin, then you have to remove the code in the functions.php file to prevent duplication of the code.

    Glad to hear that you’re enjoying the theme.

    Best regards,
    Ismael

    Hey lmackinnon,

    Thank you for using Enfold.

    You can insert the aweber snippet into a text block and then place the block inside a grid row element.

    Best regards,
    Ismael

Viewing 30 posts - 23,671 through 23,700 (of 67,155 total)