Forum Replies Created

Viewing 30 posts - 23,521 through 23,550 (of 67,155 total)
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  • in reply to: Contact from > reCaptcha v3 not working #1088158

    Hey steenvreter,

    Thank you for using Enfold.

    If you’re using v3, the authentication will run in the background automatically while the page is loading. Users will not see any authentication widget to verify themselves. If you want to display a widget, use v2. You’ll need the v2 API keys for that.

    Best regards,
    Ismael

    in reply to: Appointment Booking Calendar #1088155

    Hi,

    We haven’t had the chance to test those plugins, unfortunately. We keep the plugin configuration at the very minimum, one plugin or two at most, so that we don’t have to maintain a lot of code for multiple plugins.

    Best regards,
    Ismael

    in reply to: Toggle urls not opening to the correct place #1088153

    Hi,

    Thank you for using Enfold.

    The toggle id of the “Outstanding New Member Science Award” section is 6, not 25, so the url should be.

    https://www.societyforpediatricresearch.org/awards-funding/#toggle-id-6
    

    Best regards,
    Ismael

    in reply to: Headline Rotator not working #1088151

    Hi,

    We can’t reproduce the issue on Chrome/Opera Windows 7. Do you see any script error in the browser console of Safari?

    Best regards,
    Ismael

    in reply to: Enfold 4.2.6 I can not edit page, it is thinking #1088150

    Hi,

    Thanks for the update.

    The site doesn’t load on our end. Did you block certain countries’ access to the site? You can find our locations in the following page.

    // http://kriesi.at/about

    Best regards,
    Ismael

    in reply to: Error after theme update #1088149

    Hi,

    Did you add this css code?

    html, body, #wrap_all, #main, .container_wrap, .container, main {
        height: 100%;
    }

    That is causing the content below the fold to not display.

    Best regards,
    Ismael

    Hi,

    Did you purge the cache or toggle the Performance > File Compression settings after editing the file? Are you using the color section element?

    Best regards,
    Ismael

    in reply to: google maps API #1088128

    Hi,

    Thanks for the update.

    In the website restrictions list, try to add this item.

    (see private field)

    That should accept any sites ending in the same domain name including subdomains regardless of the protocol used to load the site.

    Best regards,
    Ismael

    Hi,

    Great! Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold. :)

    Best regards,
    Ismael

    in reply to: Responsiveness #1088124

    Hi,

    Awesome! Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Ismael

    in reply to: Site logo disappears #1088123

    Hi,

    Great! Glad that it’s fixed. Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Have you ever heard of Bounce-Rate? And why should I send users to another site?

    Sorry for the confusion. I think you misunderstood what we are trying to suggest. You don’t have to redirect the users to another site, only to another page. We are referring to the contact form’s “What should happen once the form gets sent?” settings. Set that to the second option and then select a page where you want to redirect the users after sending the form.

    Why is there the “Sending-Sucess” message if you offer this feature as a bug? FOR ALL YOUR CUSTOMERS!

    That is not a bug. We don’t see a lot of forms added in the middle of the page that contain that many fields, so we didn’t set the script to scroll to the “thank you” message after the form submission. You don’t see this issue with contact forms that are fully visible in the view port and are added at the very top or bottom of the page.

    We do understand your frustration. Let us know if you want to implement the scroll script, but we don’t recommend it because you have to edit the script files directly, forcing you to do it again every theme update.

    Best regards,
    Ismael

    in reply to: Breakpoint Tablet Landscape #1088118

    Hi,

    Could you provide a screenshot of the section or area that you want to adjust? You can upload the screenshots to imgur or dropbox.

    Best regards,
    Ismael

    in reply to: Featured image size #1088117

    Hi,

    The minimum image size should be same as the size of the specified thumbnail for the posts, so that would be 1210px or 845px. In one of your posts, the size is only 400px, so it’s quite blurry because it has to inherit to the width of the blog container. The following image optimization tips should help.

    // https://kriesi.at/archives/4-key-wordpress-image-optimization-tips

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    Try to replace this line:

     global $product;
    

    .. with:

    $product = wc_get_product( get_the_ID() );
    

    Or post the login details in the private field so that we can test it. Make sure that the Appearance > Editor panel is accessible.

    Best regards,
    Ismael

    Hi,

    We disabled the “resize” script and re-enabled the previous one. Please don’t forget to remove the browser cache.

    Best regards,
    Ismael

    in reply to: Search Console noindex kennzeichnet #1088109

    Hi,

    Are you using any SEO plugin? This filter should define the meta robot tags for the category pages.

    if(!function_exists('avia_archive_set_follow'))
    {
        function avia_archive_set_follow($meta)
        {
            if( is_product_category() || is_shop() || is_archive() ) {
                $meta = '<meta name="robots" content="index, follow" />' . "\n";
            }
            return $meta;
        }
    
        add_filter('avf_set_follow','avia_archive_set_follow', 10, 1);
    }

    Just add it in the functions.php file.

    Best regards,
    Ismael

    in reply to: Share and comments on portfolio items #1088108

    Hi,

    Thanks for the update.

    1.) You have to add those info manually using a text/code block or create a custom shortcode.

    custom shortcode: https://kriesi.at/support/topic/post-using-advanced-editor-how-to-insert-post-meta-info-title-date-etc/#post-466158

    2.) You can add a css code that limits the width of the section container.

    #av_section_3 .container {
        max-width: 800px;
    }

    Replace the “#av_section_3” with the color section’s Section ID for specificity.

    3.) Use this css code to adjust the width of the blog content container.

    #top .fullsize .template-blog .post .entry-content-wrapper > * {
        max-width: 1030px;
    }
    
    #top .fullsize .template-blog .post .entry-content-wrapper {
        max-width: 1030px;
    }

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Responsive background image for the whole site #1088105

    Hi,

    of course I linked to the correct image file, but it doesn’t show up.

    Post the actual css code that you’ve used in the private field.

    And the image size: It must be the better solution to have 3 instead of using a very large one, even if it’s optimized?

    Yes, but you have to create multiple css media queries for that.

    Using an image with 2560 × 1600 px (30 inch) should be large enough to cover any screen?

    You should probably consider resizing the images based on the most common screen resolutions used these days.

    // http://gs.statcounter.com/screen-resolution-stats

    As you may have noticed, 1366×768 and 1920×1080 are two of the most common screen of choice for desktop.

    Best regards,
    Ismael

    Hi,

    I see one called “Navigation Menu” which allow you to add a menu to the sidebar.

    Yes, that’s the same as the Page Navigation widget. You can add that in any widget area of your choice and then insert it in a page using the Widget Area element.

    Best regards,
    Ismael

    Hi,

    This particular issue should get fixed on the latest version of the theme. Please make sure that the site is running on version 4.5.5.

    Best regards,
    Ismael

    in reply to: Pages' layout issues on iPad (and mobile) #1088099

    Hi,

    3.) Try to adjust the css media query view port value from 767 to 1024.

    5.) The language switcher gets the initial contact with the logo, so I just asked if there are any modifications added to the theme to move the language switcher. Anyway, that css code should decrease the size of the logo and create more space for the language switcher along with the menu items.

    Best regards,
    Ismael

    in reply to: lists in widgets – regression? #1088097

    Hi,

    Thanks for the clarification. Try to add a left padding or set the overflow property of parent container to “visible”.

    #footer .textwidget ul {
        list-style: disc outside !important;
        padding-left: 30px;
    }

    The bullets don’t display “outside” because the content are clipped or they’re not allowed to display outside the container.

    Best regards,
    Ismael

    Hi,

    That one redirects to this url.

    // https://wordpress.com/log-in

    Best regards,
    Ismael

    in reply to: Advanced Styling No Longer Working #1088092

    Hi,

    The File Compression settings in the Performance panel were activated. We turned them off temporarily. Don’t forget to purge the cache created by your server before checking the changes.

    Best regards,
    Ismael

    Hi,


    @nnn666nnn
    : The “serrurerie” site redirects to the “en” version, but it doesn’t exists. Please check the multi-lang configuration carefully. If possible, please create your own thread or ticket.

    Best regards,
    Ismael

    in reply to: Masonry grid inside colour block #1088089

    Hi,

    Will do. Please open a new thread if this becomes a strenous issue. Adding a separator is probably not that big a deal. You can also use a template for your portfolio items if you don’t want to repeat adding the necessary elements.

    Best regards,
    Ismael

    in reply to: footer mobil phone #1088087

    Hi,

    You should replace the “avia-builder-el-6” selector with a custom css class that is specified manually.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#turn-on-custom-css-class-field-for-all-alb-elements

    Turn on the custom css class as instructed in the documentation, add a custom css class attribute to the image element and then use that in place of the generic selector “avia-builder-el-6”.

    .page-id-399 .custom-css-class {
         height: 400px! important;
         min-height: 400px! important;
    }
    

    Replace “custom-css-class” with what it is that was specified in the custom css class field.

    Best regards,
    Ismael

    Hi,

    The script should be added in the functions.php file. Did you add the code there?

    Best regards,
    Ismael

    in reply to: Contact form email, disable cookie answer #1088085

    Hi,

    Could you post the exact text from the email? Please post it on pastebin.com. Or try to replace the filter with the following code.

    function avf_form_message_mod_remove_texts($message) {
        $excludes = array( "Ich stimme der Speicherung meiner Daten zur weiteren Verarbeitung", "der Datenschutzerklärung, zu.: true", ", gemäß der", "zu.: true", "der Datenschutzerklärung, zu" );
        foreach( $excludes as $remove ) {
            $message = str_replace( $remove, '', $message );
        }
    
        return $message;
    }
    add_filter('avf_form_message', 'avf_form_message_mod_remove_texts', 10, 1);
    

    Best regards,
    Ismael

Viewing 30 posts - 23,521 through 23,550 (of 67,155 total)