Forum Replies Created

Viewing 30 posts - 23,521 through 23,550 (of 66,046 total)
  • Author
    Posts
  • in reply to: LayerSlider showing 'more videos' when opened in Chrome #1064416

    Hi,

    Alright. We’ll close this thread for now. Please feel free to open a new one if you need anything else.

    Thank you for your patience. Have a nice day.

    Best regards,
    Ismael

    in reply to: Hide Avia Layout Builder from select users #1064415

    Hi,

    Thanks for the info.

    You can now manually disable elements in the builder or only load the elements that were added in the page. Go to the Performance panel and look for the “Disable Template Builder Elements” section. Unfortunately, you can’t set it for a specific user role.

    Best regards,
    Ismael

    Hi,

    Thanks for the update. It seems to be resizing properly on my end. Did you switch the slider from full screen to full width?

    Best regards,
    Ismael

    in reply to: Can't update Enfold Theme #1064411

    Hi,

    Thank you for sharing your experience with the automatic update. We are not really sure why that happens but it is possible. It can also be a cache issue on your browser. Anyway, we do recognize the inconsistency in the update process and our developers are still working to improve it. They are currently adding a few improvements to it, which is going to be available in the next update. We hope that your next attempt with the automatic update will work properly.

    Best regards,
    Ismael

    in reply to: product add-ons conflict with Enfold #1064409

    Hi,

    Thanks for the update.

    I just added the “product_title” class attribute manually in the title tag. (see private field)

    
    <h5 class="product_title" style="text-align: center;"><strong>EVENHEAT GLASS/METAL CLAY KILN - </strong><strong>KINGPIN 88</strong></h5>
    

    Best regards,
    Ismael

    in reply to: Google tag manager #1064408

    Hi,

    Yes, using hooks is a valid way of doing things with WordPress. Using the “wp_head” hook for example, is the same as putting the code directly in the head tag of the header.php file.

    // https://codex.wordpress.org/Function_Reference/wp_head

    The same goes with the “wp_footer” hook.

    Best regards,
    Ismael

    in reply to: Show woocommerce product in grid, pagination issue #1064406

    Hi,

    Thanks for the update. Looks like you have updated the theme via FTP and some of the shortcode files were duplicated. Please remove the entire theme folder before uploading the latest version. That will avoid the second issue and hopefully fix the first one.

    Best regards,
    Ismael

    in reply to: picture problem #1064405

    Hi,

    Could you give us a link to the blog page of the “pronosgame” site? Please refrain from referring two different sites on your inquiries because it makes the thread quite confusing. Let’s focus on a single site per inquiry.

    Best regards,
    Ismael

    in reply to: The Events Calender – Image gets cut off #1064403

    Hi,

    Have you tried adjusting the default size of the “entry_with_sidebar” thumbnail, so it fits your requirement? That is the actual name of the thumbnail and you can adjust its size manually in the functions.php file or install the Simple Image Sizes plugin. Unfortunately, I’m not really sure why those images resize differently but I know adjusting the default thumbnail size will certainly help.

    Best regards,
    Ismael

    in reply to: wondering about some other websites links in Enfold #1064401

    Hi Sadegh,

    I pushed the changes to our developers.
    Thank you so much for your help.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: The theme (Enfold) made website not work any more #1064400

    Hi,

    Thank you for the update. I think you forgot the username though. And please include the login details of the file server so that we can edit the theme if necessary. Make sure that the uploaded theme is version 4.5.3.

    Best regards,
    Ismael

    in reply to: Receiving spam through contact form #1064020

    Hi,


    @jochenmaier
    : Please include the login details of your file server so that we can add or edit files.

    Best regards,
    Ismael

    in reply to: Receiving spam through contact form #1064017

    Hi,


    @hyperbrand
    : I’m sure you’re fully aware of the captcha option in the contact form element and I think it counts as spam protection, so I’m not sure why you’re saying we are avoiding this. Yes, it’s basic but that is enough for most users and that is actually what you’ll get from a lot of themes available in the market. We are just considering adding more security features but even that will not ensure that you’ll prevent these spams because everything can be hacked nowadays, it’s just a matter of time.


    @jochenmaier
    : Please transfer your details to another ticket or thread because the original poster here will be able to see it. Let’s continue there.

    Best regards,
    Ismael

    in reply to: Recaptcha Plugin for Ismael #1064002

    Hi,

    Thanks for the update.

    I implemented a beta version of the reCAPTCHA widget for the theme’s contact form element in your installation. I hope it helps prevent those spams. You can also use reCAPTCHA V3 instead of V2. Let us know if the spam emails subsides.

    If you have the time, browse through your emails and mark the unwanted items or email addresses as spams so that they won’t be able to send you anything.

    Best regards,
    Ismael

    Hi,

    Alright. We’ll close the thread now. It is supposed to be working in the Quick CSS field because it’s the same as the built-in css editor, so my best guess is that you were checking a cached version of the page. Don’t forget to remove the browser cache or do a hard refresh prior to checking the page. If it’s still not working after doing all that, then just leave it as it is. Please feel free to open a new thread if you need anything else.

    Best regards,
    Ismael

    in reply to: beginn of a toogle with long content #1063984

    Hi,

    Thanks for the update.

    I just noticed that the script was not created for the theme’s accordion element, so I had to modify it a bit. Please don’t forget to remove the browser prior to checking the page.

    function ava_script_accordion_pos(){
        ?>
        <script>
        (function($) {
            $(document).ready(function(){
                $('.toggler').on('click', function(event) {
    				console.log('toggle');
                    var toggler = $(this);
                    scrollToTop( toggler );
                });
            });
    
        function scrollToTop( toggle ) {
            setTimeout(function() {
                $('html, body').animate({
                    scrollTop: $( toggle ).offset().top - 200
                }, 600);
            }, 600);
        }
        })(jQuery);
        </script>
        <?php
        }
    add_action('wp_footer', 'ava_script_accordion_pos');

    Best regards,
    Ismael

    Hi,

    You’re probably looking for the “avf_form_subject” filter. This thread should help:

    // https://kriesi.at/support/topic/post-title-a-automatic-subject-in-contact-form/#post-988041

    Best regards,
    Ismael

    in reply to: Parse error, unexpected T_FUNCTION #1063973

    Hi,

    I can’t login to your file server. What should be the host name or url? I tried the one above but it’s not working.

    Best regards,
    Ismael

    in reply to: Unable to set browser caching.May be because of theme? #1063966

    Hi,

    You’re welcome. Glad it’s working now. That module should be enabled in your server by default though, but it’s none of my business. Let us know if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Problem about rel next/ previous in pagination #1063964

    Hi,

    What is the id of the category for the testimonial videos? I tried to access the site but the login page doesn’t exist. Please create a new ticket with the login credentials. We’ll close this thread now because it’s getting a bit too long. Let’s continue on the next thread.

    Best regards,
    Ismael

    in reply to: Custom Error 404 Page not work correctly #1063961

    Hi,

    Alright. For now, please redirect those pages to the designated 404 page whenever you delete an image.

    Best regards,
    Ismael

    in reply to: Broken JS and CSS dependencies #1063958

    Hi,

    There’s nothing to fix here actually. Those scripts requires the avia_modal.js file, which is only loaded when you’re using the advance layout builder hence the warning occurs when you’re on a different page other than the page editor or builder, so it’s not something you should be worried about.

    Best regards,
    Ismael

    Hi,

    Alright. Instead of adjusting the width of the images’ container, try to resize the images themselves. Apply a custom css class attribute called “home-award” to every image element inside the “home-awards” section and then add this css code.

    #top #home-awards .home-award {
       max-width: 150px;
    }

    Don’t forget to remove the previous css code and you have to enable the custom css class field first.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#turn-on-custom-css-class-field-for-all-alb-elements

    Best regards,
    Ismael

    in reply to: Comments in posts with ALB through functions.php #1063898

    Hey freddyB,

    Thank you for using Enfold.

    Post the whole snippet that you’re using on pastebin.com so that we can test it on our end. Did you enable the “Allow Comments” option for the posts?

    Best regards,
    Ismael

    Hi,

    I would like to apologize if we can’t help you this time. I think it’s probably due to language barrier. We do have German speakers in the team but they’re not solely focus on support. I’ll try and tag them on this thread so that they can check it out. Please wait for their response.

    Best regards,
    Ismael

    Hi,

    I would like to apologize for the late response. I tried to login to the site but I get a 503 ( Service Unavailable ) error. Could you check this with your hosting provider? Did you set a unique login url?

    Best regards,
    Ismael

    in reply to: Kommentare werden nicht angezeigt #1063879

    Hi,

    I would like to apologize for the late response. I’m not sure what’s going on in your site, so I tried to reproduce the issue on my own installation and the comment form works or displays properly with or without using the advance layout builder. Have you tried disabling the plugins?

    Best regards,
    Ismael

    in reply to: smaller columns of text within 1/1 layout element #1063876

    Hi,

    I would suggest removing the padding of the “notfullsize” container and setting the margin of the variation wrapper to zero on mobile view.

    @media only screen and (max-width: 767px) {
    .notfullsize {
        padding: 0 !important;
    }
    
    .single_variation_wrap {
        margin: 0;
    }
    }

    It’s going to look like this after the modification: https://imgur.com/a/RIEMmoO

    Best regards,
    Ismael

    in reply to: Layslider Wp is showing up with a white blank #1063875

    Hi,

    Thanks for the update.

    The login credentials still doesn’t work. Did you disable that user or account? Please provide another login details.

    Best regards,
    Ismael

    Hi,

    UPDATE: And you can’t use two onclick attributes on the same button. The code should look like this:

    add_filter('avf_contact_form_submit_button_attr','avia_add_submit_attributes_to_cf', 10, 3);
    function avia_add_submit_attributes_to_cf($att, $formID, $form_params){
    $gaq = "_gaq.push(['_trackPageview', 'UA-98919545-2']);\"";
    $att = "onclick=\"ga('send', 'event', 'Request', 'Send', 'CF_Enfold'); ym(44799976, 'reachGoal', 'contact_form_click_camp'); return true;\" value=\"Order\"";
    return $att;
    }
    

    I’m not sure if it’s going to fire both function but that should be a valid code.

    Best regards,
    Ismael

Viewing 30 posts - 23,521 through 23,550 (of 66,046 total)