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Viewing 30 posts - 23,491 through 23,520 (of 66,702 total)
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  • in reply to: Mobile display problem #1080644

    Hi,

    Thanks for the update.

    The height of the logo container is miscalculated, so it becomes a little too tall. Did you modify any of the theme files? Please upgrade the theme from version 4.5.2 to 4.5.5.

    You can add this css code to fix the issue temporarily.

    @media only screen and (max-width: 767px) {
    .responsive #top #wrap_all .av-logo-container {
        padding: 0;
        height: 88px !important;
        line-height: 88px !important;
    }
    }

    Best regards,
    Ismael

    in reply to: masonry not loading on scroll #1080642

    Hey Munford,

    Thank you for using Enfold.

    The items are loading properly on our end. It takes a while but the masonry element loads eventually. You should expect a little delay because you’re using a lot gifs or animated images. Have you tried optimizing the media files? That should decrease the overall loading time of the page. Maybe, it’s time to optimize the site. The following article should help you with that.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

    Best regards,
    Ismael

    Hey Alexander,

    Thank you for using Enfold.

    The product categories are sorted alphabetically. Unfortunately, there is no settings or option that can change that. How would you like them sorted?

    Best regards,
    Ismael

    in reply to: IP Adresse in Kommentar #1080640

    Hey werbeagenturlauf,

    Thank you for using Enfold.

    That is fine as long as its stated in your privacy policy that you’re collecting such data. You can find an example of that here:

    // https://kriesi.at/privacy-policy

    Look for the Section 3. DATA COLLECTION ON OUR WEBSITE. The type of data that are being collected are explicitly stated in that section.

    Server log files
    The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:
    
    Browser type and browser version
    Operating system used
    Referrer URL
    Host name of the accessing computer
    Time of the server request
    IP address
    

    This article should help.

    // https://kriesi.at/archives/enfold-4-4-and-the-gdpr-general-data-protection-regulation

    Best regards,
    Ismael

    in reply to: portfolio grid can't show all category #1080639

    Hi,

    Thanks for the update.

    A specific category sort or button will only display if an item that belongs to that particular category is present in the page. You can see the “2018” sort on page 4 because the portfolio items with category of 2018 are present in that page. The theme hides the category if none of its item are visible in the current page. (see private field)

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    Grid row is a full width element without an inner container, so it’s not constrained or limited by the “Maximum Container width” value unlike color sections or columns inside a generic section. Here’s the structure of the grid row compare to the default sections.

    Grid Row:

    
    <div class="av-layout-grid-container">
     // content here</div>
    

    Section:

    
    <div class="avia-section">
    <div class="container"> <-- the width of this container is limited and is based on the value set in the General Layout > Dimensions > Maximum Container width option
       // content here</div>
    </div>
    

    Best regards,
    Ismael

    in reply to: mobile version. #1080636

    Hi,

    UPDATE: Are you working on the slider right now? The changes that we did are gone.

    Best regards,
    Ismael

    in reply to: mobile version. #1080635

    Hi,

    Thanks for the update.

    We set the Slider Settings > Layout > Slider Type & Dimensions from “Full Size” to “Full Width”. That should resize the whole slider based on the screen size. For the heading or the text, we change the unit from pixel to em, so it will resize relative to the size of the screen. Same thing is done with the button.

    Best regards,
    Ismael

    in reply to: Footer Widget, left and right not evenly aligned #1080629

    Hi,

    Thanks for the update.

    Do you want to move the footer widgets at the center of the footer container? This css code should help.

    div #footer .av_one_third {
        width: 28.333%;
    }
    
    div #footer .av_one_third.first {
        margin-left: 3%;
    }

    Best regards,
    Ismael

    Hi,

    The latest version of the theme, 4.5.5, is now available on Themeforest and included in the patch is a fix for shortcodes used outside advance layout builder. Let us know if the upgrade fix the issue.

    Best regards,
    Ismael

    in reply to: Mansory Title Text under Image #1080603

    Hi,

    You can adjust the bottom padding of the masonry items to adjust their height.

    .av-masonry-entry.post {
        padding-bottom: 78px;
    }

    Adjust the value until you get the expected aspect ratio.

    Best regards,
    Ismael

    in reply to: Displaying Tags doesn't work #1080599

    Hi,

    Thanks for the update.

    Where do you want to display the tags? That option is not available out of the box, so you have to modify the includes > loop-index.php or the config-templatebuilder > aviashortcodes > postslider.php file manually in order to include the post tags.

    Best regards,
    Ismael

    in reply to: transparent header on mobile error on scroll #1080595

    Hi,

    Transparent header are intentionally disabled on mobile devices because it doesn’t really give users any advantage in terms of navigating the site. Users has the option to go back to the very top of the page if they want to go somewhere else. I have no idea why @basilis told you that it’s going to be fixed or changed in the next version, but there is no plan on enabling it on mobile devices, at least not that I’m aware of.

    The header background issue is cause by this css code.

    .header_color .header_bg, .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div, .header_color .av-subnav-menu > li ul, .header_color .av-subnav-menu a {
        background-color: transparent !important;
    }

    Best regards,
    Ismael

    in reply to: Footer and Sidebar problems #1080581

    Hi,

    We are very sorry to hear about your frustrations. There are a lot of inquiries in the past few days, more than usual, so the response time is a bit delayed. Please don’t hesitate to open a new thread if you need anything else. We’ll try to solve any issue that you may have as soon as possible. Thank you for your understanding.

    Best regards,
    Ismael

    in reply to: Fixed Background Responsiveness Issue #1080580

    Hi,

    Thanks for the update.

    Are you using full screen sliders? That code is intended for full screen sliders, but the demo has color sections, so you have to use the following css code instead.

    @media only screen and (max-width: 1024px) {
    .avia-bg-style-fixed {
        background-attachment: scroll !important;
        background-size: cover !important;
    }
    }

    Best regards,
    Ismael

    Hey aledef,

    Thank you for using Enfold.

    Could you explain the issue further? The theme doesn’t alter the default search functionality.

    Best regards,
    Ismael

    in reply to: Fullscreen Slider + multiple images + sort order #1080324

    Hey Christian,

    Thank you for using Enfold.

    You can use the arrow beside the thumbnails to sort the slider images. The same thing can be done for the audio player element.

    Best regards,
    Ismael

    in reply to: Password Protection on Pages #1080322

    Hi,

    The page password above is incorrect. (see private field)

    If you have more inquiries, please create an account for the forum using the purchase code.

    // https://kriesi.at/support/register/

    Best regards,
    Ismael

    in reply to: How not to show current post in Masonry #1080227

    Hi,

    Thanks for the update.

    Could you give us a link to the page with the masonry element? We’d like to check it.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    Have you tried adjusting the “Cell Padding” of the cell inside the grid row? It is currently set to this:

        padding: 100px 100px 50px 100px;
    

    The left padding is set to 100px, so the text inside the cell doesn’t align with the logo.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    You can add this code inside the previous css media query.

    a.reset_variations {
        bottom: -50px;
    }

    That is going to adjust the position of the reset text as shown in the screenshot.

    // https://imgur.com/a/uIHYRej

    Best regards,
    Ismael

    in reply to: Masonry titles on mobile #1080223

    Hi,

    Thanks for the update.

    We adjusted the code a bit and placed it in the Quick CSS field. Please remove the browser cache prior to checking the page.

    Best regards,
    Ismael

    Hi,

    We would like to apologize for the lack of explanation.

    The images of the “halbmaske” product are not displaying or loading properly, so we can’t check the issue. It seems to be a problem with the https or SSL configuration. (see private field)

    Best regards,
    Ismael

    in reply to: WordPress Preview #1080215

    Hi,

    Awesome. Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Ismael

    in reply to: RSS feed and Responsive Behavior #1080214

    Hi,

    Thanks for the update.

    Did you set the Enfold > Main Menu > “Menu Items for mobile” settings to the second option? That is going to force the mobile menu to display on tablet screens. We can also decrease the space between the menu items or adjust their font size in order to create more space between the menu container and the logo.

    @media only screen and (max-width: 1024px) {
    .av-main-nav > li > a {
        padding: 0 8px;
        font-size: 12px;
    }
    
    .logo img {
        height: 66px;
        top: 10px;
    }
    }
    

    Best regards,
    Ismael

    in reply to: Serve scaled images – one more time #1080207

    Hi,

    Thanks for the update.

    Did you adjust the size of the “masonry” thumbnail in the Settings > Media panel after activating the plugin? You need to regenerate the thumbnails or images after the adjustment in the same panel.

    Best regards,
    Ismael

    in reply to: modern tribes ticket module / ajax issues #1080206

    Hi,

    We would like to apologize for the late response.

    The RSVP container is probably rendered by hooking into the modules/meta file or the “tribe_events_single_meta_before” action hook, which is not available when the theme is active unless the “tribe_events_single_event_meta_legacy_mode” is set to true. We edited the functions.php file but encountered an error. We have to enable the legacy mode with this filter.

    add_filter("tribe_events_single_event_meta_legacy_mode", function() {
        return true;
    }, 10);

    This is the error in the functions.php file:

    Your PHP code changes were rolled back due to an error on line 191 of file wp-content/themes/enfold-child/functions.php. Please fix and try saving again.
    
    Uncaught Error: Call to undefined function have_rows() in wp-content/themes/enfold-child/functions.php:191
    Stack trace:
    #0 [internal function]: sd_shortcode_show_homeslider('', '', 'show_homeslider')
    #1 wp-includes/shortcodes.php(319): uopz_call_user_func('sd_shortcode_sh...', '', '', 'show_homeslider')
    #2 [internal function]: do_shortcode_tag(Array)
    #3 wp-includes/shortcodes.php(197): preg_replace_callback('/\\[(\\[?)(show_h...', 'do_shortcode_ta...', '[show_homeslide...')
    #4 wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-helper.class.php(488): do_shortcode('[show_homeslide...')
    #5 wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/textblock.php(253): ShortcodeHelper::avia_apply_autop('[show_homesl...')
    #6 wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template
    

    Best regards,
    Ismael

    in reply to: Parallax BUG nach Klicken auf Ankerpunkt-Navigation #1080198

    Hi,

    Thanks for the update.

    Can we access the site? Please post the login details in the private field so that we can check the page directly.

    Best regards,
    Ismael

    in reply to: DropCap Not Appearing #1080197

    Hi,

    Thanks for the info.

    If I add an additional Enfold shortcode, the dropcaps appear. See link in private comment.

    We are still not sure why the dropcap is not displaying when there is no other shortcode present in the page. We’ll tag one of our developers to the issue. Please try to include a separator/whitespace shortcode in the page to fix the issue temporarily.

    Best regards,
    Ismael

    in reply to: Full Width Submenu to be Sticky on Mobile #1080194

    Hi,

    Where do you want to place the sub menu container? If you want it to display at the very bottom of the view port, use this css code.

    @media only screen and (max-width: 767px) {
    .responsive #top .av-submenu-container {
        position: fixed !important;
        top: calc(100% - 104px) !important;
    }
    }

    Screenshot: https://imgur.com/a/eQjej9C

    Best regards,
    Ismael

Viewing 30 posts - 23,491 through 23,520 (of 66,702 total)