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Hi,
Thanks for the update.
The height of the logo container is miscalculated, so it becomes a little too tall. Did you modify any of the theme files? Please upgrade the theme from version 4.5.2 to 4.5.5.
You can add this css code to fix the issue temporarily.
@media only screen and (max-width: 767px) { .responsive #top #wrap_all .av-logo-container { padding: 0; height: 88px !important; line-height: 88px !important; } }Best regards,
IsmaelHey Munford,
Thank you for using Enfold.
The items are loading properly on our end. It takes a while but the masonry element loads eventually. You should expect a little delay because you’re using a lot gifs or animated images. Have you tried optimizing the media files? That should decrease the overall loading time of the page. Maybe, it’s time to optimize the site. The following article should help you with that.
// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
Best regards,
IsmaelMarch 20, 2019 at 4:17 am in reply to: Enfold Sortierung der Reihenfolge der Produkt-Kategorien in Woocommerce #1080641Hey Alexander,
Thank you for using Enfold.
The product categories are sorted alphabetically. Unfortunately, there is no settings or option that can change that. How would you like them sorted?
Best regards,
IsmaelHey werbeagenturlauf,
Thank you for using Enfold.
That is fine as long as its stated in your privacy policy that you’re collecting such data. You can find an example of that here:
// https://kriesi.at/privacy-policy
Look for the Section 3. DATA COLLECTION ON OUR WEBSITE. The type of data that are being collected are explicitly stated in that section.
Server log files The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are: Browser type and browser version Operating system used Referrer URL Host name of the accessing computer Time of the server request IP addressThis article should help.
// https://kriesi.at/archives/enfold-4-4-and-the-gdpr-general-data-protection-regulation
Best regards,
IsmaelHi,
Thanks for the update.
A specific category sort or button will only display if an item that belongs to that particular category is present in the page. You can see the “2018” sort on page 4 because the portfolio items with category of 2018 are present in that page. The theme hides the category if none of its item are visible in the current page. (see private field)
Best regards,
IsmaelMarch 20, 2019 at 3:54 am in reply to: Masonry gallery – large gap padding (top, left) borked on first container #1080638Hi,
Thanks for the update.
Grid row is a full width element without an inner container, so it’s not constrained or limited by the “Maximum Container width” value unlike color sections or columns inside a generic section. Here’s the structure of the grid row compare to the default sections.
Grid Row:
<div class="av-layout-grid-container"> // content here</div>Section:
<div class="avia-section"> <div class="container"> <-- the width of this container is limited and is based on the value set in the General Layout > Dimensions > Maximum Container width option // content here</div> </div>Best regards,
IsmaelHi,
UPDATE: Are you working on the slider right now? The changes that we did are gone.
Best regards,
IsmaelHi,
Thanks for the update.
We set the Slider Settings > Layout > Slider Type & Dimensions from “Full Size” to “Full Width”. That should resize the whole slider based on the screen size. For the heading or the text, we change the unit from pixel to em, so it will resize relative to the size of the screen. Same thing is done with the button.
Best regards,
IsmaelHi,
Thanks for the update.
Do you want to move the footer widgets at the center of the footer container? This css code should help.
div #footer .av_one_third { width: 28.333%; } div #footer .av_one_third.first { margin-left: 3%; }Best regards,
IsmaelMarch 20, 2019 at 2:29 am in reply to: Mail chimp widget not show up in Footer on single blog post #1080604Hi,
The latest version of the theme, 4.5.5, is now available on Themeforest and included in the patch is a fix for shortcodes used outside advance layout builder. Let us know if the upgrade fix the issue.
Best regards,
IsmaelHi,
You can adjust the bottom padding of the masonry items to adjust their height.
.av-masonry-entry.post { padding-bottom: 78px; }Adjust the value until you get the expected aspect ratio.
Best regards,
IsmaelHi,
Thanks for the update.
Where do you want to display the tags? That option is not available out of the box, so you have to modify the includes > loop-index.php or the config-templatebuilder > aviashortcodes > postslider.php file manually in order to include the post tags.
Best regards,
IsmaelHi,
Transparent header are intentionally disabled on mobile devices because it doesn’t really give users any advantage in terms of navigating the site. Users has the option to go back to the very top of the page if they want to go somewhere else. I have no idea why @basilis told you that it’s going to be fixed or changed in the next version, but there is no plan on enabling it on mobile devices, at least not that I’m aware of.
The header background issue is cause by this css code.
.header_color .header_bg, .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div, .header_color .av-subnav-menu > li ul, .header_color .av-subnav-menu a { background-color: transparent !important; }Best regards,
IsmaelHi,
We are very sorry to hear about your frustrations. There are a lot of inquiries in the past few days, more than usual, so the response time is a bit delayed. Please don’t hesitate to open a new thread if you need anything else. We’ll try to solve any issue that you may have as soon as possible. Thank you for your understanding.
Best regards,
IsmaelHi,
Thanks for the update.
Are you using full screen sliders? That code is intended for full screen sliders, but the demo has color sections, so you have to use the following css code instead.
@media only screen and (max-width: 1024px) { .avia-bg-style-fixed { background-attachment: scroll !important; background-size: cover !important; } }Best regards,
IsmaelMarch 20, 2019 at 1:06 am in reply to: Force Enfold to show all search results even if search query is empty #1080576Hey aledef,
Thank you for using Enfold.
Could you explain the issue further? The theme doesn’t alter the default search functionality.
Best regards,
IsmaelHey Christian,
Thank you for using Enfold.
You can use the arrow beside the thumbnails to sort the slider images. The same thing can be done for the audio player element.
Best regards,
IsmaelHi,
The page password above is incorrect. (see private field)
If you have more inquiries, please create an account for the forum using the purchase code.
// https://kriesi.at/support/register/
Best regards,
IsmaelHi,
Thanks for the update.
Could you give us a link to the page with the masonry element? We’d like to check it.
Best regards,
IsmaelMarch 19, 2019 at 6:35 am in reply to: Contain content within Grid row to sit within site container #1080226Hi,
Thanks for the update.
Have you tried adjusting the “Cell Padding” of the cell inside the grid row? It is currently set to this:
padding: 100px 100px 50px 100px;The left padding is set to 100px, so the text inside the cell doesn’t align with the logo.
Best regards,
IsmaelMarch 19, 2019 at 6:31 am in reply to: Single Product Site: «Zusätzliche Informationen» not for mobile optimized #1080225Hi,
Thanks for the update.
You can add this code inside the previous css media query.
a.reset_variations { bottom: -50px; }That is going to adjust the position of the reset text as shown in the screenshot.
// https://imgur.com/a/uIHYRej
Best regards,
IsmaelHi,
Thanks for the update.
We adjusted the code a bit and placed it in the Quick CSS field. Please remove the browser cache prior to checking the page.
Best regards,
IsmaelMarch 19, 2019 at 5:58 am in reply to: Lighbox issue – pictures shown which do not belong to post #1080220Hi,
We would like to apologize for the lack of explanation.
The images of the “halbmaske” product are not displaying or loading properly, so we can’t check the issue. It seems to be a problem with the https or SSL configuration. (see private field)
Best regards,
IsmaelHi,
Awesome. Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
IsmaelHi,
Thanks for the update.
Did you set the Enfold > Main Menu > “Menu Items for mobile” settings to the second option? That is going to force the mobile menu to display on tablet screens. We can also decrease the space between the menu items or adjust their font size in order to create more space between the menu container and the logo.
@media only screen and (max-width: 1024px) { .av-main-nav > li > a { padding: 0 8px; font-size: 12px; } .logo img { height: 66px; top: 10px; } }Best regards,
IsmaelHi,
Thanks for the update.
Did you adjust the size of the “masonry” thumbnail in the Settings > Media panel after activating the plugin? You need to regenerate the thumbnails or images after the adjustment in the same panel.
Best regards,
IsmaelHi,
We would like to apologize for the late response.
The RSVP container is probably rendered by hooking into the modules/meta file or the “tribe_events_single_meta_before” action hook, which is not available when the theme is active unless the “tribe_events_single_event_meta_legacy_mode” is set to true. We edited the functions.php file but encountered an error. We have to enable the legacy mode with this filter.
add_filter("tribe_events_single_event_meta_legacy_mode", function() { return true; }, 10);This is the error in the functions.php file:
Your PHP code changes were rolled back due to an error on line 191 of file wp-content/themes/enfold-child/functions.php. Please fix and try saving again. Uncaught Error: Call to undefined function have_rows() in wp-content/themes/enfold-child/functions.php:191 Stack trace: #0 [internal function]: sd_shortcode_show_homeslider('', '', 'show_homeslider') #1 wp-includes/shortcodes.php(319): uopz_call_user_func('sd_shortcode_sh...', '', '', 'show_homeslider') #2 [internal function]: do_shortcode_tag(Array) #3 wp-includes/shortcodes.php(197): preg_replace_callback('/\\[(\\[?)(show_h...', 'do_shortcode_ta...', '[show_homeslide...') #4 wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-helper.class.php(488): do_shortcode('[show_homeslide...') #5 wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/textblock.php(253): ShortcodeHelper::avia_apply_autop('[show_homesl...') #6 wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-templateBest regards,
IsmaelHi,
Thanks for the update.
Can we access the site? Please post the login details in the private field so that we can check the page directly.
Best regards,
IsmaelHi,
Thanks for the info.
If I add an additional Enfold shortcode, the dropcaps appear. See link in private comment.
We are still not sure why the dropcap is not displaying when there is no other shortcode present in the page. We’ll tag one of our developers to the issue. Please try to include a separator/whitespace shortcode in the page to fix the issue temporarily.
Best regards,
IsmaelHi,
Where do you want to place the sub menu container? If you want it to display at the very bottom of the view port, use this css code.
@media only screen and (max-width: 767px) { .responsive #top .av-submenu-container { position: fixed !important; top: calc(100% - 104px) !important; } }Screenshot: https://imgur.com/a/eQjej9C
Best regards,
Ismael -
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