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Viewing 30 posts - 23,191 through 23,220 (of 67,510 total)
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  • in reply to: Angezeigte Bildgröße in Masonry Galerie #1104675

    Hi,

    Wir möchten uns für die verspätete Antwort entschuldigen.

    Are you referring to the lightbox images? The lightbox script is using the “large” thumbnail version of the images by default. If you want to adjust that, go to the Settings > Media panel. Look for the “Large” thumbnail, adjust the width and height and then regenerate the thumbnails. You can use this plugin for that.

    // https://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Ismael

    in reply to: Add second menu below main menu #1104670

    Hi,

    @ratoli: Sorry for keeping you waiting. Please open a new thread with all the necessary details so that we can review it separately. We’ll close this thread now because it’s getting a bit too long.

    Best regards,
    Ismael

    Hi,

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. And try to avoid asking multiple questions in a single thread as much as possible. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    Hi,

    We would like to apologize for the late response. We’re very glad to hear that you were able to fix the database issue. We usually recommend the WP Migrate plugin for cases where you need to transfer the database to another domain or path. The plugin might be of use to you in the future. Now, for the element issue, please kindly open a new thread so that we can review it separately.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Tabbed Section On Mobile #1104657

    Hi,

    Thanks for the update.

    We just noticed that you’re using a custom post type called “retailers” and it’s not registered in the list of supported post types by the advance layout builder. We added the following filter in the functions.php file to register it.

    function avf_alb_add_supported_post_types( array $supported_post_types )
    {
      $supported_post_types[] = 'retailer';
    
      return $supported_post_types;
    }
    add_filter('avf_alb_supported_post_types', 'avf_alb_add_supported_post_types', 10, 1);

    The elements are responsive now.

    Best regards,
    Ismael

    in reply to: Testimonials gone and Video Widget #1104643

    Hi,

    Does the facebook video widget play properly on Safari if you switch to a default theme? Please ask the plugin or script authors for additional help.

    Best regards,
    Ismael

    in reply to: Masonary Grid only shows some product Categories #1104642

    Hi,

    That is the default behavior of the category sort in the masonry element. A category will only display if an item that belongs to that particular category exists in the current page. We can use css to force the empty categories to display, but they won’t be able to dynamically fetch posts from another page, so they’re still useless. One workaround is to display all items in a single page and disable the pagination.

    Unfortunately, we can’t help you extend the default functionality because it’s beyond the scope of support. You may need to hire a freelance developer or contact our partner, Codeable.

    Best regards,
    Ismael

    in reply to: Mobile view: Colour section and the Overlay Text #1104640

    Hi,

    Thanks for the update.

    Try to adjust the background position on mobile view so that the person or subject is visible. Just add this css code.

    @media only screen and (max-width: 767px) {
        #section-mobile-bg-profil {
            background-position: 20% 50% !important;
        }
    }
    

    The text will normally cover the background. If you don’t want that to happen, then you should add another image element above the color section containing the text.

    Best regards,
    Ismael

    in reply to: blog element shows other posttypes #1104636

    Hi,

    What is the password for that page? Please post it in the private field.
    Is “termin” a post category? Which categories do the posts and events have in common?

    Thank you for the update.

    Best regards,
    Ismael

    in reply to: Replacement for GIF in Fullscreen Slider Element #1104629

    Hi,

    Thanks for the update.

    Do you have a test page where we can see the issue? The slider should resume once the video has ended if it’s not set to loop. It should be triggered by the following script.

    currentSlide.on('av-video-ended', { slide: currentSlide , self: self}, onFinish);
    

    Are you testing this on safari?

    Best regards,
    Ismael

    in reply to: How to mute homepage video #1104628

    Hi,

    Thanks for the update.

    Add this script in the functions.php file to mute the video.

    add_action('wp_footer', 'ava_js_mute_video', 9999);
    function ava_js_mute_video() {
        ?>
        <script>
            // mute video
            var p13881_html5v = document.getElementById("player_13881_1810960791_1134860002_html5");
            p13881_html5v.muted= true;
        </script>
        <?php
    }

    Best regards,
    Ismael

    in reply to: Events Calendar Pro – Admin Menu Bug #1104626

    Hi,

    Thanks for the update.

    Have you tried switching the editor to classic instead of the new block editor? If the switch didn’t help, please post the login details in the private field so that we can inspect the issue further.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    The API keys for the ES version looks different from the ones in the EN version. Could you check that?

    Best regards,
    Ismael

    in reply to: 3 columns grid not responsive #1104432

    Hi,

    @fulanoinc: Are you using a custom post type? You should add that in the builder’s list of supported post types using the “avf_alb_supported_post_types” filter. Example of the filter usage can be found in the following thread.

    // https://kriesi.at/support/topic/missing-adva-layout-builder-in-custom-post-types-after-updating-to-version-4-5-4/#post-1078672
    // https://kriesi.at/support/topic/menu-not-visible/#post-1097923

    You don’t need to add the script above.

    Best regards,
    Ismael

    in reply to: Contact form : validation message #1104431

    Hi,

    Thanks for the update.

    We were able to reproduce the issue and would like to inspect it further. Could you generate a login token again? The first one has expired.

    Best regards,
    Ismael

    in reply to: Add slogan next to Logo #1104430

    Hi,

    Thanks for the update.

    Just add the font-size property for the h1 element.

    #top #wrap_all #text-7 .textwidget h1 {
        font-weight: 300;
        font-size: 16px;
    }

    Wrap that css code inside a css media query.

    Best regards,
    Ismael

    in reply to: New menu item in secondary menu isn't displayed #1104429

    Hi,

    Thanks for the update.

    Did you add the “Wat cliënten zeggen” in the main menu? It has to be added there. It’s currently not included in the main menu. We’d like to check it but the login token has already expired.

    Best regards,
    Ismael

    Hi,

    Thank you for update.

    It’s actually the opacity of the masonry items. Try this css code.

    .avia_desktop .av-hover-overlay-active .av-masonry-image-container {
        opacity: 1;
    }

    Best regards,
    Ismael

    in reply to: Navigation not working on mobile #1104425

    Hi,

    Odd. It doesn’t render the rest of the menu items, only the “home” page. Did you modify the header.php file or any template files in the child theme? Please upgrade the theme to version 4.5.7 and update the template files.

    Thanks for the update.

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    You should adjust the top margin of the main or content container to prevent the header from covering it.

    @media only screen and (max-width: 767px) {
    .responsive #top #main {
        margin-top: 80px!important;
    }
    }

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    You should be able to select the thumbnail size in the “Slideshow Image Size” settings. However, we’re not sure why it doesn’t work or display the actual thumbnail in your installation.

    Anyway, you should consider resizing the images based on the standard screen resolutions.

    // http://gs.statcounter.com/screen-resolution-stats

    Best regards,
    Ismael

    Hi,

    We are very sorry for the late reply.

    1.) Is there a test page where we can see the 1px border issue? A screenshot will help as well.

    2.) We can’t reproduce the issue in the gallery. The current container limit is set to 1310px and the masonry images are displaying as they should.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    Is this an old page or site? The “header” custom field for those pages are set to “no”. We removed the value for one of the pages. (see private field)

    Best regards,
    Ismael

    in reply to: Image hover effect on mobile #1104410

    Hi,

    Thanks for the update.

    Is the site live? We need to inspect the masonry element. Did you toggle the Performance > File Compression settings after adding the suggested css code?

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    You don’t need to add the “iframe” parameter or set it true. Just add the image and the theme will automatically detect it or open it in a lightbox container. The image has to be in jpg or png format. Where are you testing this? Please create a test page with the masonry element.

    Best regards,
    Ismael

    in reply to: FB debug tool cached on 4.5.6 Enfold update #1104399

    Hi,

    Thanks for the update.

    You need an access token before you can use the graph API or access any posts info with it.

    // https://developers.facebook.com/docs/graph-api/overview
    // https://developers.facebook.com/docs/facebook-login/access-tokens

    The debugger or scraper works fine.

    // https://developers.facebook.com/tools/debug

    Use the post url in the field.

    Best regards,
    Ismael

    in reply to: CHANGE WOOCOMMERCE PRODUCT-CAT ORDER #1104397

    Hi,

    We are very sorry for the late response.

    You should be able to move the content of the product archive pages using hooks.

    Example:

    remove_action( 'woocommerce_archive_description', 'woocommerce_taxonomy_archive_description', 10 );
    remove_action( 'woocommerce_archive_description', 'woocommerce_product_archive_description', 10 );
    add_action( 'woocommerce_after_main_content', 'woocommerce_taxonomy_archive_description', 40 );
    add_action( 'woocommerce_after_main_content', 'woocommerce_product_archive_description', 40 );
    

    That code should move the description below the product grid.

    Best regards,
    Ismael

    in reply to: Troubles with BLOG #1104396

    Hi,

    Thanks for the update.

    If you want to know the id of the page, just edit it and look at the url. You should see the “post” parameter and its value. That’s the id of the page. Example:

    http://www.site.at/wp-admin/post.php?post=8412&action=edit&classic-editor=1
    

    The ID of the page in that example is 8412.

    We updated the code in the functions.php file.

    add_action( 'ava_after_main_title', 'ava_after_main_title_mod' );
    function ava_after_main_title_mod() {
    	$the_id = null;
    
    	if( is_archive() ) {
    		$the_id = 8416;
    	} else if( is_category() ) {
    		$the_id = 8420;
    	} else if( is_page(600) ) {
    		$the_id = 8412;
    	} 
    
    	$post = get_post( $the_id );
    
    	if( ! $post instanceof WP_Post ) {	
    		return false;	
        }
    
    	$content = Avia_Builder()->compile_post_content( $post );
    	echo $content;
    }
    

    Best regards,
    Ismael

    in reply to: Fixed Frame > Content alignment in the tab section #1104395

    Hi,

    Odd. It seems to be working when we check it in the browser inspector. Please post the login details in the private field so that we can inspect the issue further.

    Thanks for the update.

    Best regards,
    Ismael

    in reply to: Request for help with article categories #1104393

    Hi,

    Thanks for the update.

    Yes, that is normal. It is possible to manually adjust the archive or category template and display the sub categories instead of the articles, but that is something we can’t help you with. Please hire a freelance developer or contact our partner, Codeable.

    More info about template creation in WordPress:

    // https://developer.wordpress.org/themes/basics/template-hierarchy/#category

    Best regards,
    Ismael

Viewing 30 posts - 23,191 through 23,220 (of 67,510 total)