Hi,

Thanks for the update.

We’ll forward the issue to our developers. Please use the css code temporarily until the issue is fixed.

Best regards,
Ismael

Hi,

I see. Please remove the top padding and then use this css code instead.

.avia-menu-text {
    top: 40%;
    position: relative;
}

The menu items’ position will be calculated based on the header height preventing them from going outside the header container.

Best regards,
Ismael

Hi,

Thank you for understanding. We hope that we would be able help you properly next time.

Best regards,
Ismael

Hi,

You can’t use that particular css code because the html or structure of the theme’s mailchimp signup element is different from the embedded ones. You have to use the embed version of the form because that is where the css code is intended for. Would you mind providing a screenshot of the layout that you want to have? You can upload the screenshot to imgur or dropbox.

Best regards,
Ismael

Hi,

Are you following the tool’s recommendations? Most of the recommendations are not directly related to the videos. Let’s try to tackle them one at a time.

1-2.) Eliminate render-blocking resources & Defer unused CSS- Enable the theme’s Performance > File Compression settings to merge the scripts and stylesheets, allowing the site to render faster by combining the files into a single request.

3.) Reduce server response times (TTFB) – Is the site running on a shared server or hosting plan? You may need to consider upgrading that plan or move to a faster server.

4.) Minify CSS & Minify – The file compression should take care of this.

5.) Avoid an excessive DOM size – This occurs when there’s a lot of content in the page than is necessary. You should consider removing some of the content in the home page and distributing them to other areas or pages in the site.

There are other recommendations from the tool that you can take advantage of to improve the site speed. Unfortunately, this is beyond the scope of support. We recommend that you read the whole article or research more about site optimization.

// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

Best regards,
Ismael

Hi,

@millertimesites: Did you set jQuery to load in the footer? This is the error in the console.

(index):64 Uncaught ReferenceError: jQuery is not defined
at (index):64

Looks like an issue with html minification. Please disable the plugins temporarily.

Best regards,
Ismael

Hi,

Thanks for the update. We hope that you had a good night sleep. Anyway, we found the culprit. It’s this css code added inside the Quick CSS field or the style.css file.

#av-burger-menu-ul > li:nth-child(n+8) {
    display: none;
}

Please remove that code and then toggle the Performance > File Compression settings.

Best regards,
Ismael

Hi,

Sorry about that. The theme doesn’t use that function in its template overrides and we don’t think it’s actually related to the issue unless you’re having problem with the cart. What is the template hook used by the plugin to render the mm products? You may need to ask that question from the plugin developers.

Best regards,
Ismael

Hi,

Thank you for using Enfold.

This css code should limit the height of the slider.

.home #full_slider_1 .avia-slideshow-inner {
    max-height: 75vh;
}

The height of the slider is going to be 75% of the browser or view port height.

Best regards,
Ismael

Hey Aquanaut40,

Thank you for using Enfold.

We don’t see any javascript errors in the console. Which area or element of the site is not displaying properly? Please provide a screenshot using imgur or dropbox.

Best regards,
Ismael

Hi,

The latest version of the theme contains a fix for shortcodes used outside the advance layout builder. Please update the theme from version 4.5.4 to 4.5.5. Let us know if it helps.

Best regards,
Ismael

Hi,

You have to use a larger image or just use the same image for both desktop and mobile devices as @cg pointed out.

Best regards,
Ismael

Hi!

Thank you for using Enfold.

@Gilesamc: We checked your account and every tickets have been responded to. We do apologize for the delay. We’ll try to answer your next inquiries as soon as possible.

@cg: :)

Cheers!
Ismael

Hi,

Please recheck the settings. Some of them are set to “Individual Height” instead of “Equal Height”. Yes, you can use the separator/whitespace element to adjust it.

Best regards,
Ismael

Hey qsamathos,

Thank you for using Enfold.

We haven’t had anyone request that before. It’s probably not working because the tooltips aren’t rendered until the hotspots are hovered. This script might help initialize the slider when the hotspots are hovered.

if( ! function_exists( 'ava_init_slider_tooltip' ) ) 
{
    function ava_init_slider_tooltip(){
        ?>
        <script type="text/javascript">
            (function($) {
                //activate the aviaslider
                $(document).ready( function() {
                    if($.fn.aviaSlider)
                    {
                        $('.av-display-hotspot .av-image-hotspot_inner, .av-hotspot-image-container').on('mouseover', function() {
                            $('.avia-content-slider-active', 'body').aviaSlider({wrapElement: '.avia-content-slider-inner', slideElement:'.slide-entry-wrap', fullfade:true});
                        }); 
                    }
                }) 
            })(jQuery);
        </script>
        <?php
    }

    add_action('wp_footer', 'ava_init_slider_tooltip');
}

Best regards,
Ismael