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Hi,
Thanks for the update.
Please follow the recommendations given by the tools. You may need to experiment with different combination of plugins and configurations in order to get the best results. Unfortunately, site optimization is beyond the scope of support, so we won’t be able to help you further here. Please hire a freelance developer or contact an agency to fully optimize the site.
Best regards,
IsmaelApril 29, 2019 at 8:30 am in reply to: WooCommerce version 3.6.1 causing issues with Enfold #1095187Hi,
Glad to hear that it’s fixed. Please don’t hesitate to open a new thread if something comes up.
Have a nice day.
Best regards,
IsmaelHi,
Thanks for the update.
Where are you testing this? This is what we get on a tablet emulation using Chrome on Windows 8.
Screenshot: https://imgur.com/a/EhbfXXB
Best regards,
IsmaelHi,
Thanks for the update. FYI, you can use the wp_enqueue_script function to load the js files.
// https://developer.wordpress.org/reference/functions/wp_enqueue_script/
And the wp_enqueue_style function for the css, but you can just include the css code in the child theme’s style.css file or the Quick CSS field.
// https://developer.wordpress.org/reference/functions/wp_enqueue_style/
Best regards,
IsmaelApril 29, 2019 at 8:21 am in reply to: First horizontal gallery Initial Active Image moves after scrolling vertically #1095183Hi,
Thanks for the update.
We can’t reproduce the issue on our end, mainly because we’re checking it on a device emulator. One workaround is to hide the horizontal gallery using the Screen Options and display a full width easy slider on mobile view.
Best regards,
IsmaelHi,
Thanks for the update.
1.) My bad. Please add this css code to center align the footer image.
#footer .widget_media_image img.image.wp-image-630.attachment-full.size-full { margin: 0 auto !important; float: none; display: block; }2.) You have to use images with the same size. To clarify, you have to resize the images first and make sure that they are of the same size before uploading them in the slider.
3.) Not really sure what you want to change here. Please explain the issue or provide a screenshot so that we can understand it better.
Again, you’ll receive faster response if you open a single thread for each question.
Best regards,
IsmaelHi,
Sorry about that. I thought that was the FTP login details. Please provide an FTP account so that we can login to the file server.
Best regards,
IsmaelHi,
Thanks for the update.
This is most likely a server issue because a lot of users don’t encounter this kind of error after upgrading their own site. What is the current PHP version on your server? Please make sure that it is 7.1 or later.
Best regards,
IsmaelHi,
You’re welcome! Glad we could help.
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold. :)
Best regards,
IsmaelHi,
Please continue here: https://kriesi.at/support/topic/how-to-activate-lightbox-in-a-post/
We’ll close this duplicate now.
Best regards,
IsmaelHi,
We would like to apologize for the late response.
We just noticed that you’re using the block or Gutenberg editor for that post. You have to set the image block to open the “Media File”. That can be done by editing the Link Settings > Link to option.
Best regards,
IsmaelHi,
Awesome. Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.Thank you for using Enfold :)
Best regards,
IsmaelApril 29, 2019 at 4:06 am in reply to: Woocommerce, functions that are supposed to be added above product descrition.. #1095157Hi,
Thanks for the update.
In the filter, look for this line:
$product = wc_get_product( get_the_ID() );Above that, add this code.
if( ! is_singular('product') ) return;That should exclude all pages except from product items.
Best regards,
IsmaelHi,
Thank you so much. Glad to hear that you’re loving the theme. Please update us when they respond.
Best regards,
IsmaelHi,
Thanks for the update.
1.) You have to modify the \config-templatebuilder\avia-template-builder\php\html-helper.class.php file directly. Look for this code around line 1743 inside the “mailchimp_list” function.
'label' => __( "Subscribe" , "avia_framework" ),2.) The subscribe form input fields don’t contain placeholder attributes by default, but you can use a script to manually add the attribute. Try this script in the functions.php file:
add_action('wp_footer', 'ava_add_mailchimp_input_placeholder'); function ava_add_mailchimp_input_placeholder(){ ?> <script type="text/javascript"> $(function() { var email = $('.avia-mailchimp-form #avia_0_1'); var label = email.prev().text(); email.attr('placeholder', label); })(jQuery); </script> <?php }Best regards,
IsmaelApril 29, 2019 at 3:40 am in reply to: Layout Builder Shortcodes not working for AJAX loaded content #1095153Hey Netzdenke,
Thank you for using Enfold.
You may need to compile the content first and rebuild the shortcode tree for that post. This can be done using a native function from the builder. Example of that code can be found here.
// https://kriesi.at/support/topic/blog-posts-16/#post-1042867
Fetch the post and then compile it using the following function.
$post = get_post( $the_id ); $content = Avia_Builder()->compile_post_content( $post );Best regards,
IsmaelHi,
Thanks for the update.
Have you tried to deactivate the plugins temporarily? Please upgrade the theme from version 4.5.4 to 4.5.6. Let us know if it helps.
Best regards,
IsmaelHi,
We would like to apologize for the late response.
Could you give us a screenshot of the gaps? Are you referring to the white space between the masonry items? You can use the following css code to remove those gaps or border.
.av-masonry-entry { width: 33.3%; height: 400px; margin-top: -2px; }Best regards,
IsmaelHi,
We would like to apologize for the troubles.
This is why it’s so important to have a clone or a dev site, so you can test the latest version or do an update without having the risk of taking the live site down. What is the version of the theme prior to the update? Please post the WP and FTP details in the private field so that we can enable the debug mode and inspect the site.
// https://codex.wordpress.org/Debugging_in_WordPress
Best regards,
IsmaelHi,
Thanks for the update.
We can’t visit the site because of privacy errors. Please contact your hosting provider to help you fix the SSL issues and then update us once it’s done.
Best regards,
IsmaelHi,
Thanks for the update.
The following page was included in the default and AJAX search results when we looked for the keyword “HAARLEM”. Which keyword are you trying to search for?
Best regards,
IsmaelApril 29, 2019 at 2:06 am in reply to: Warning: file_get_contents / on line 328 / ReCaptcha #1095130Hi,
Thanks for the update.
The login token has expired. Please provide another token so that we can check the settings. Did you add the API key in the Enfold > Google Services > ReCAPTCHA fields?
Best regards,
IsmaelApril 29, 2019 at 2:04 am in reply to: please check again asset-manager.class.php for rel_to_abs_url #1095129Hey Guenter,
Thank you for using Enfold.
The asset-manager.php file was not merged in the latest patch. You have to manually add the modification again.
Best regards,
IsmaelHi,
Thanks for the update.
You have to add this code in the functions.php file to render the search icon inside the mobile menu container.
add_filter( 'wp_nav_menu_items', 'avf_add_search', 9999, 2 ); function avf_add_search( $items, $args ) { if ($args->theme_location == 'avia') { $search = ' <li id="menu-item-search-mobile" class="menu-item"></li> '; $items = $search . $items; } return $items; } add_action('wp_footer', 'avf_add_search_script'); function avf_add_search_script(){ ?> <script type="text/javascript"> (function($) { $('.av-burger-menu-main').on('click', function() { var page = window.location.href; var mobile = $('.menu-item-search-mobile'); var search = '<form action="'+page+'" method="get" class=""><div><input type="submit" value="?" id="searchsubmit" class="button avia-font-entypo-fontello"><input type="text" id="s" name="s" value="" placeholder="Search"></div></form>'; setTimeout(function() { if(mobile.find('form').length == 1) return; mobile.html(search); }, 500); }); })(jQuery); </script> <?php }And add this css code in the Quick CSS field.
#top #wrap_all #header #av-burger-menu-ul > li.av-active-burger-items.menu-item-search-mobile { padding: 0 30px; position: relative !important; } #top #wrap_all #header #av-burger-menu-ul > li.av-active-burger-items.menu-item-search-mobile form { position: relative !important; }For additional inquiries, please open a new thread.
Best regards,
IsmaelApril 26, 2019 at 1:14 pm in reply to: Add / edit / change breakpoints for Tablet and Mobile? #1094719Hey Alexander,
Thank you for using Enfold.
That is possible but it will require modification that is beyond the scope of support. It has to be added to every shortcode or elements in the builder, which is going to require a significant amount of time. You may need to hire a freelance developer to add the options.
Best regards,
IsmaelHey J.,
Thank you for using Enfold.
The header transparency is disabled on mobile devices, so the theme automatically displays the other version of the logo. If you want to display the other one instead, use this css code.
@media only screen and (max-width: 767px) { .responsive #top .av_header_transparency .logo img.alternate { display: block; } .responsive #top .av_header_transparency.av_alternate_logo_active .logo a > img { opacity: 0; } }Best regards,
IsmaelApril 26, 2019 at 12:49 pm in reply to: Featured images not showing up in blog archive pages #1094711Hi,
Thank you for using Enfold.
The featured images of the posts are displaying properly in the archive or category pages. Is this fixed?
Best regards,
IsmaelHi,
Thank you for using Enfold.
The theme does add a quantity button to the default product quantity field. You can disable that by editing the config-woocommerce > woocommerce-mod.js file. Look for the “avia_apply_quant_btn” function and comment it out.
avia_apply_quant_btn(); //if the cart gets updated via ajax (woocommerce 2.6 and higher) we need to re apply the +/- buttons $( document ).on( 'updated_cart_totals', avia_apply_quant_btn );Best regards,
IsmaelHi,
Glad to hear that the spam protection is working. For the current issue, please replace the “1_2” with “2_1”. That is the generic id of the “First Name” field.
urldecode($contact_form_input['2_1']).Best regards,
IsmaelHi,
The instagram widget is displaying properly on our end. We don’t know why the builder removes the embedded code on update but based on our experience, it is usualy cause by broken markup or html. You should try this plugin instead.
// https://wordpress.org/plugins/instagram-feed/
Best regards,
Ismael -
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