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August 19, 2019 at 2:36 am in reply to: Play button overlay on video preview image goes tiny #1128776
Hi,
Thank you for the update.
Did you remove the button? It is no longer visible in the slider. Please create a test page so that we can see the issue.
Best regards,
IsmaelHi,
Is this fixed?
FYI, the “Alternate Color” will not affect the sidebar. You can use the following css code if you want to change the sidebar background.
.sidebar { background-color: red; }Best regards,
IsmaelAugust 19, 2019 at 2:17 am in reply to: Updating to Enfold 4.5 and validating Personal Token #1128773Hi,
@db151mod: Did you install a child theme? Are there any template modifications related to WooCommerce? Please create a new thread and add the necessary details so that we can check the issue directly. We’ll close this thread now.Best regards,
IsmaelHey!
Alright. We’ll close the thread now. Please don’t hesitate to open a new thread if you need anything else.
Have a nice day.
Cheers!
IsmaelHi,
Thank you for the info. And sorry for the late response.
Have you tried adding two blog posts element instead of setting the posts to sticky? Apply a different category (“featured”) to the posts that you want to stay on top for a certain period of time, then select that category to display on the first blog posts element in the page. Unfortunately, we haven’t encountered this issue before so we are not really sure what’s causing it.
Best regards,
IsmaelAugust 19, 2019 at 1:53 am in reply to: How to display parent page title on postslider on homepage? #1128767Hi,
I’m so sry but no this isnt correct. You hard coded it I think and that isnt the right way.
What do you mean? I didn’t “hard code” it or place that particular category directly in the shortcode file. You can test it by adding a different category.
Best regards,
IsmaelAugust 19, 2019 at 1:51 am in reply to: Overwritten CSS files after enabling CSS file merging and compression #1128766Hi,
I see. We can’t really reproduce the issue on our end, so this is probably an issue with a plugin or perhaps a server configuration but that’s very unlikely. As a temporary solution, add the style modification in the Quick CSS field instead of the child theme’s style.css file.
Sorry for the late response.
Best regards,
IsmaelAugust 19, 2019 at 1:48 am in reply to: Video auto-play not working on Fullwdth Easy Slider #1128765Hi,
And, Is this restriction to mobile devices built into the Enfold Theme?
Yes, the background video option for the sliders and color section is disabled on mobile devices by default, so you have to add a fallback image. When the video doesn’t automatically play on desktop, then it is probably due to the browser policy mentioned above. When you do see it play on your end, it’s either the video is without sound or you’ve passed the Media Engagement Index (MEI) threshold — meaning you’ve played videos in your browser before. If you really need this to work on both desktop and mobile, try the layer slider.
Best regards,
IsmaelHi,
@ryane2222: Please open your own thread and include additional details ( WP/FTP login, screenshots etc. ) so that we can understand the issue. We’ll check it there.Best regards,
IsmaelAugust 19, 2019 at 1:38 am in reply to: button link option display error after copy to other language [using WPML] #1128761Hi,
Sorry for the delay.
Does it work when you use a different browser other than the ones mentioned above? Please try to set the button using a different browser before going back to the browser that you usually use. This is just temporary until we find an actual solution. I’m testing it on IE Edge. You should also try to deactivate the plugins except for WPML. Maybe there’s a conflict there somewhere.
Best regards,
IsmaelAugust 19, 2019 at 1:32 am in reply to: trouble with the_content(); and Advanced Layout Editor #1128760Hi,
Sorry for the delay.
Where can we see the file modifications? Can we access it? We would like to check how the plugin renders the list.
Best regards,
IsmaelHi,
Sorry for the delay.
You can set a condition to the script so that it is only executed on desktop but not on mobile devices.
function ava_move_full_screen_slider_above_header(){ ?> <script type="text/javascript"> (function($) { $(document).ready(function($){ var is_mobile = false; if($('.responsive #scroll-top-link').css('display')=='none') { is_mobile = true; } if (!is_mobile) { $("#main > .avia-fullscreen-slider").insertBefore("#header"); } }); })(jQuery); </script> <?php } add_action('wp_footer', 'ava_move_full_screen_slider_above_header');Best regards,
IsmaelAugust 9, 2019 at 3:19 pm in reply to: Overwritten CSS files after enabling CSS file merging and compression #1126244Hi,
Thank you for the update.
Did you add any modifications related to the style.css file? We are not really sure why the style.css is not being included in the compression.
Best regards,
IsmaelAugust 9, 2019 at 3:17 pm in reply to: How to display parent page title on postslider on homepage? #1126242Hi,
My bad. I didn’t notice that.
We adjusted the code a bit. It now displays the “Rezept für Kinder” category. Is that correct?
Best regards,
IsmaelHi,
Thank you for the update.
You may need to install a software in order to properly extract the files. Try WinRAR or WinZIP.
Best regards,
IsmaelHi,
Thank you for the update.
You can use this css code to have the submit button display on load.
#top .avia_ajax_form input[type='submit'].avia-button-default-style { background-color: #9a9a9a; border-color: #737373; pointer-events: none; opacity: 1; animation: all 0.7s; }You can also adjust the colors if you want.
Best regards,
IsmaelAugust 9, 2019 at 2:56 pm in reply to: Import "Default Demo" into WordPress / Doesn't Look Like It Should #1126232Hi,
Thank you for the update.
The layer slider is included in the theme by default, so you don’t have to purchase it.
…and why should i add them, are they part of the demo …?
We are not sure why they weren’t included in the import but they can be easily replicated by adding the “Partner/Logo” element in the advance layout builder. We can manually add it for you if needed.
Best regards,
IsmaelHi,
Thank you for the update.
They are all related to the home page, so they will have the same class attribute. Unfortunately, you can’t set that class attribute based on the current section you’re on. And it doesn’t really make sense to mark any of those items as active menu when you can only see them when you’re no longer in any of the sections or anchors they point to. I hope that makes sense.
Best regards,
IsmaelAugust 9, 2019 at 2:45 pm in reply to: Change featured image in shop when category is selected #1126228Hi,
Thank you for the update.
The css code actually works. We added it again in the Quick CSS field. Try to remove or purge the cache before checking it.
Screenshot: https://imgur.com/a/pddvu6c
Best regards,
IsmaelHi,
Thank you for the update.
How do you get to those pages from the search? Let us know if this snippet changes how the product sort functions.
remove_action( 'woocommerce_get_catalog_ordering_args', 'avia_woocommerce_overwrite_catalog_ordering', 20, 1 );Best regards,
IsmaelAugust 9, 2019 at 2:31 pm in reply to: I cannot Preview Advanced Layer Slider after update wordpress #1126223Hi,
The inner pages are accessible when the permalink is set to default (see private field). This is probably an issue with your server configuration. Please try to get in touch with your hosting provider and point them to this documentation.
// https://wordpress.org/support/article/using-permalinks/#using-pretty-permalinks
This article might also help fix the 404 issues.
// https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-posts-returning-404-error/
Best regards,
IsmaelHi,
Thank you for the update.
Create a row with 4 1/4 columns, place the images in the middle columns and set the Image Alignment to center. You can also set the alignment of the first image to Right and the other to Left to close the gap even more.
Best regards,
IsmaelAugust 9, 2019 at 2:11 pm in reply to: Unable to display Woocommerce Category ID's in a grid as I used to #1126218Hi,
Great! Glad it worked. Let us know if you need anything else.
Have a nice weekend.
Best regards,
IsmaelHi,
Thank you for the update.
We need the link to the slider editor. We can’t seem to find it in the revolution slider panel.
Best regards,
IsmaelHi,
Thank you for the update.
You forgot to toggle the file compression settings. We added the css code again in the Quick CSS field and disabled the css compression temporarily. Please don’t forget to remove the browser cache.
Best regards,
IsmaelHi,
Thank you for the update.
Did you remove the css code? The animations are back. Instead of disabling the animation, try to adjust the waypoints script so that the animation triggers earlier. The script is in the js > shortcodes.js file around line 217.
function activate_waypoints(container) { //activates simple css animations of the content once the user scrolls to an elements if($.fn.avia_waypoints) { if(typeof container == 'undefined'){ container = 'body';}; $('.avia_animate_when_visible', container).avia_waypoints(); $('.avia_animate_when_almost_visible', container).avia_waypoints({ offset: '80%'}); if(container == 'body') container = '.avia_desktop body'; $('.av-animated-generic', container).avia_waypoints({ offset: '95%'}); } }Adjust 80% and 95% to to -50%.
Best regards,
IsmaelHi,
Thank you for the update.
Can you give us the actual link to the slider? We can’t find it in the Slider Revolution panel. You can change the slider height in the Module General Options > Layout panel.
Best regards,
IsmaelHi,
Thank you for the update.
Have you managed to move the title below the image? This is how we see the page on our end.
Please ignore the white space.
Best regards,
Ismael-
This reply was modified 6 years, 7 months ago by
Jordan Shannon.
August 9, 2019 at 10:41 am in reply to: contact form –> after mail has been sent, the info-text is not displayed ;-/ #1126155Hey Carsten,
Thank you for using Enfold.
The message displays fine when we submit the form. The “sent” message text color is white in a gray container. Is this fixed?
Best regards,
Ismael -
This reply was modified 6 years, 7 months ago by
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