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Viewing 30 posts - 20,971 through 21,000 (of 67,482 total)
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  • in reply to: Vimeo Link Embeds Not Working #1147803

    Hey Daniel,

    Thank you for the inquiry.

    The video in the first section of the home page is loading properly on our end. Where can we see the issue? Please create a test page so that we can check the problem and make sure that the theme is updated to v4.6.3.1.

    Best regards,
    Ismael

    in reply to: Vimeo video's don't render #1147797

    Hi,

    Thank you for the update.

    Where are you testing it? The videos loaded fine on Chrome Windows 10 when we checked — they played directly in the site. Is it fixed?

    Best regards,
    Ismael

    in reply to: LayerSlider plugin not showing images in slides #1147792

    Hey Yowl,

    Thank you for the inquiry.

    Did you install the Jetpack plugin? If so, please try to disable the lazy loading option temporarily. It somehow causes image layers in the slider not to display.

    Best regards,
    Ismael

    in reply to: Enfold 4.6.2 still not compatible with WP 5.2 #1147737

    Hi,

    Thanks for the update.

    You don’t have to do anything about that code. We’re just showing you how the plugin checks for the 404 page.

    What happens when you use the simple 404 page, or when it is disabled? The error occurs because the plugin loads the 404 template when the theme is not fully initiated, yet. This happens when someone access a page that doesn’t exists leading to a 404 page, which then triggers the cerber 404 function listed in the stack trace.

    Best regards,
    Ismael

    in reply to: Video Not Working #1147733

    Hi!

    Thanks for the update.

    Did you install a tracker script from adroll? The following warning occurs every time we click the video. We can’t reproduce it on our own installation.

    Request to access cookie or storage on “https://d.adroll.com/consent/check/FYTATP3Z5NGIRN5NWT4LAI?ad…ffc02-1571029446089&_s=ccc259f311064fa422aa272a156a898c&_b=2” was blocked because it came from a tracker and content blocking is enabled.

    Regards,
    Ismael

    in reply to: Mega menu mobile #1147728

    Hi,

    Thank you for the update.

    1-2.) The suggested code above almost amounts to nothing if you’re worried about its size, so it will not affect the page speed. It’s going to display the mobile menu when the screen width is equal to or less than 1024px — changing the breakpoint. Did you try it?

    Please post the login details in the private field so that we can test it. You should also contact the plugin authors for additional help because we don’t usually provide support for third party plugins.

    Best regards,
    Ismael

    in reply to: Shortcode to check cookie status and ? #1147722

    Hi,

    Thank you for the update.

    Make sure that the cookies are removed from the local storage, or try to check the page on incognito mode. Where can we see the site?

    Best regards,
    Ismael

    Hey forde,

    Thank you for the inquiry.

    The theme’s map scripts are probably in conflict with the plugin’s. Where can we see the issue?

    You can disable the theme’s map element from the Enfold > Performance > Disable Template Builder Elements panel. Set the “Disabling of template builder elements” to the third option, then check the “Google Map Element” to disable it. Or use the “avf_load_google_map_api_prohibited” filter to prevent the map scripts from loading.

    Best regards,
    Ismael

    in reply to: Remove black borders above and under background video #1147716

    Hey badoes,

    Thank you for the inquiry.

    You can set the “Video Size” settings to the second option to stretch the video and fill the whole slider without the borders. This option might zoom in the video a bit and hide some of its edges to keep its aspect ratio.

    Best regards,
    Ismael

    Hey maiscom,

    Sorry for the delay. In the screenshot, there is another list of entries above the taxonomy dropdown. Did you enable the custom post type support selection?

    This line is invalid:

    register_taxonomy('Categoria FAQ',array('FAQ'), array(
    

    You have to use the actual name of the custom post type “faq”, and the taxonomy name should not contain spaces and capital letters.

    register_taxonomy('categoria-faq',array('faq'), array(
    

    // https://codex.wordpress.org/Function_Reference/register_taxonomy
    // https://codex.wordpress.org/Function_Reference/register_post_type

    Parameters:

    $post_type
    (string) (required) Post type. (max. 20 characters, cannot contain capital letters, underscores or spaces)
    Default: None

    $taxonomy
    (string) (required) The name of the taxonomy. Name should only contain lowercase letters and the underscore character, and not be more than 32 characters long (database structure restriction). Default: None

    Best regards,
    Ismael

    in reply to: Info Modal at the end of each page #1147713

    Hi,

    Thank you for the update.

    The issues with the privacy options have been fixed in the latest version of the theme. Please upgrade the theme to version 4.6.3.1. And don’t forget to toggle the Performance > File Compression settings if it’s enabled.

    Best regards,
    Ismael

    Hey frankbar,

    Thank you for the inquiry.

    You may need to adjust the attachment property of the cells’ background images to “scroll” because iOS has issues with “fixed” backgrounds. Please try this code in the Quick CSS field.

    @media only screen and (max-width: 1024px) {
        .flex_cell {
    	background-attachment: scroll !important;
        }
    }

    Best regards,
    Ismael

    Hey Bernd,

    Thank you for the inquiry.

    Edit the second portfolio grid and set its “Portfolio Grid Image Size” to the second option. You can then manually define or select the thumbnail size that you prefer.

    Best regards,
    Ismael

    in reply to: Dropdown delay / speed change #1147691

    Hey midfieldco,

    Thank you for the inquiry.

    You have to modify the js > avia-snippet-megamenu.js file directly in order to adjust the dropdown animation speed. Look for this code around line 207:

    currentLink.on('mouseenter', function()
    {
    	sublist.stop().css({visibility:'visible'}).animate({opacity:1});
    });
    

    Add the duration of the animate function in milliseconds.

    ccurrentLink.on('mouseenter', function()
    {
    	sublist.stop().css({visibility:'visible'}).animate({opacity:1}, 100);
    });
    

    Best regards,
    Ismael

    in reply to: Easy slider image height #1147686

    Hey zerodotnine,

    Thank you for the inquiry.

    You have to regenerate the thumbnails or upload the images again after adjusting their size. The following plugin should help.

    // https://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Ismael

    in reply to: Contact form #1147684

    Hey julia_usn,

    Thank you for the inquiry.

    1.) Use V3 version of the spam protection instead of V2 to get rid of the widget. This will automatically authenticate the user in the background without any interaction.

    2.) You can use the “avf_form_message” filter to insert additional content in the email message. Usage example can be found in the following thread.

    // https://kriesi.at/support/topic/contact-form-html-field/#post-1131752

    Best regards,
    Ismael

    in reply to: magnificPopup error #1147679

    Hi,

    Thank you for the inquiry.

    We found these characters in the enfold\js\aviapopup\jquery.magnific-popup.min.js file.

    ;c.lengPhi����Phi��������������������Pa������������ 
    a����¸hi������������phi����ø������phi������������ions:
    

    Please remove the file, then replace it with the same file from the updated version of theme.

    Or use this:

    // https://pastebin.com/Y0tgYMGU

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You may need to adjust the padding above the main container based on the height of the header.

    .responsive #top #main {
        padding-top: 126px !important; // value should be the same as the current header height
    }

    Please include it inside the css media query above.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. Looks like an issue with the theme’s file compression generating incorrect paths for the resource files. Does it work properly when the theme’s compression feature is disabled? If you really need to use the theme’s file compression settings, try to correct the file path using the “avf_compress_file_content_path” filter.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. It seems to be an issue with the merged stylesheets. Please deactivate all file minification features including the compression in the theme, and the cache plugins temporarily. That should help load all the necessary scripts and fix the issue.

    Best regards,
    Ismael

    Hi,

    We would like apologize for the troubles. This particular patch will be included in the next update. Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Gallery on Smartphones #1147665

    Hey salai_com,

    Thank you for the inquiry.

    Are you referring to the portfolio grid elements? It is possible that the image overlay hinders the external links. You can remove the image overlay on mobile view with this css code.

    @media only screen and (max-width: 1024px) {
        .image-overlay.overlay-type-extern {
    	display: none !important;
        }
    }

    Sorry about the delay. We’ll try to respond immediately next time. Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Link to privacy modal not working on WPML-translated pages #1147663

    Hey Mischa S.,

    Sorry for the delay. The links above don’t really point to anything. Where can we see the EN version of privacy page link? Please provide the the URL of the page containing the link that is not working.

    We noticed that the privacy links in the footer or widget container are working properly.

    Best regards,
    Ismael

    in reply to: Product list element loses styles after page edit #1147662

    Hi,

    Sorry for the delay. We can’t seem to reproduce the issue on our end. The product list element looks quite alright on our end. What kind of edits are you doing before the issue occurs?

    Best regards,
    Ismael

    in reply to: Tabs in Tab section are missing in Responsive #1147660

    Hi,

    tab-section the tab hash values are handled like a normal anchorpoint.

    Do you mean it doesn’t scroll smoothly as usual? Maybe the scripts haven’t fully loaded yet.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. The theme’s contact form doesn’t have an upload field by default. How did you add the upload field? Please note that the reCAPTCHA option in the theme is limited or exclusive to the default contact form element. It’s not compatible with any third party contact form plugin.

    Best regards,
    Ismael

    Hi!

    Sorry for the delay. Where can we see the issue? Please provide a link to the actual page with the Portfolio Grid element. The code above should not have affected the category sort buttons.

    Regards,
    Ismael

    in reply to: problems with saving in Avia Layouter #1147652

    Hi,

    Sorry for the delay. We can’t login to the site using the account above. Please check the info carefully.

    Best regards,
    Ismael

    in reply to: privacy-cookies – google analytics #1147094

    Hi,

    Thank you for the inquiry.

    Did you set the Enfold > Privacy & Cookies > Default Cookie Behaviour to the first option? The option will enable all cookies by default, and thus enable the services such as google analytics. You have to set it to the third option (User must accept and must opt in, only essential cookies selected). Make sure that the theme is upgraded to v4.6.3.1.

    Best regards,
    Ismael

    • This reply was modified 6 years, 5 months ago by Ismael.
    in reply to: Advanced Custom field on the archive/shop woocommerce page #1147091

    Hey peruwan,

    Thank you for the inquiry.

    The custom container is actually added right after the product title.

    
    <div class="specs-item-block">
    <div class="specs-item-data">40 min</div>
    <div class="specs-item-header">snelladen</div>
    </div>
    

    Is that what you’re after?

    Best regards,
    Ismael

Viewing 30 posts - 20,971 through 21,000 (of 67,482 total)