Hi,

Thank you for the update.

You may need to use a larger column because the timeline element has a minimum width that will be wider than the 1/3 column on certain screen sizes. Try to replace it with a 1/2 column. OR set the timeline to be display as a slider.

Best regards,
Ismael

Hi,

We can’t login using the account above. Are you sure it’s valid? Please check it carefully.

Thank you for the update.

Best regards,
Ismael

Hi,

Great! We’ll close the thread then. Please don’t hesitate to open a new one if you need anything else.

Have a nice day.

Best regards,
Ismael

Hi,

Thank you for the update.

Remove the recent css code temporarily, then add the following snippet in the functions.php file. It will create a sale badge above the product image, so you don’t have to adjust it with css.

#
# removes the default post image from shop overview pages and replaces it with this image
#
remove_action('woocommerce_before_shop_loop_item_title', 'avia_woocommerce_thumbnail', 10);
remove_action('woocommerce_before_shop_loop_item_title', 'woocommerce_template_loop_product_thumbnail', 10);
add_action('woocommerce_before_shop_loop_item_title', 'avia_woocommerce_thumbnail_mod', 10);

function avia_woocommerce_thumbnail_mod($asdf)
{
	global $product, $avia_config;

	if(function_exists('wc_get_rating_html'))
	{
		$rating = wc_get_rating_html(  $product->get_average_rating() );
	}
	else
	{
		$rating = $product->get_rating_html(); //get rating
	}

	$id = get_the_ID();
	$size = 'shop_catalog';

	echo "<div class='thumbnail_container'>";
	 	if($product->is_on_sale()) {
			echo '<span class="onsale">¡Oferta!</span>';
		}

		echo avia_woocommerce_gallery_first_thumbnail( $id , $size);
		echo get_the_post_thumbnail( $id , $size );
		if(!empty($rating)) echo "<span class='rating_container'>".$rating."</span>";
		if($product->get_type() == 'simple') echo "<span class='cart-loading'></span>";
	echo "</div>";
}

Best regards,
Ismael

Hi,

Sorry for the delay.

@mknobloch: We noticed that the site is running an older version of the theme, 4.5.7. Please upgrade it to 4.6.2.

Did you generate another API key? Make sure that there is an attached billing account in your Google Project and that the site is included in the list of HTTP restrictions. Provide the API key in the private field so that we can see the error.

Best regards,
Ismael

Hi,

Thank you for the update.

We get this error from the console when we try to edit the page.

HTTP404: NOT FOUND – The server has not found anything matching the requested URI (Uniform Resource Identifier).
(XHR)POST – http://www.independentpediatrician.com/wp/wp-admin/admin-ajax.php

The admin-ajax.php file is missing or the access to it is forbidden. Please ask your hosting provider if the mod_security rule blocks the file.

Best regards,
Ismael

Hi,

Sorry for the confusion.

You may need to use this filter to properly execute the video shortcode in the portfolio preview.

/**
 * Allow to force execution of shortcodes e.g. for plugins who call shortcode via an ajax call.
 * Enfold uses this to execute the shortcode for modal popup preview in backend
 * 
 * @since 4.5.7.2
 * @param boolean
 * @param aviaShortcodeTemplate $obj_sc
 * @param array $atts
 * @param string $content
 * @param string $shortcodename
 * @param boolean $fake
 * @return boolean				true if sc should be executd regardless of page structure - same as popup preview
 */
function avf_custom_exec_sc_only( $exec_sc_only, $obj_sc, $atts, $content, $shortcodename, $fake )
{	
	return true;
}

add_filter( 'avf_alb_exec_sc_only', 'avf_custom_exec_sc_only', 10, 6 );

Best regards,
Ismael

Hey!

Thank you for the update.

The dev team suspects that the issue with the nonce is due to caching or minification. Please disable the cache and minfication plugins temporarily, then check the page again on incognito mode. Let us know if that helps.

And regarding the video, you have to accept the cookies first and reload the page. In the upcoming version, you can choose to automatically reload the page after accepting the cookies.

Best regards,
Ismael

Hi,

Great! Glad it worked. We’ll close the thread now.

Have a nice day/evening.

Best regards,
Ismael

Hi,

Sorry for the delay.

The tab section seems to be working properly when we check. Is it fixed? If not, please remove the current element then re-create it from scratch.

Best regards,
Ismael

Hi,

Thank you for the update.

Did you add this css code as provided in the documentation?

/* Activate burger menu */
 @media only screen and (max-width: 1366px) {
#top #header .av-main-nav > li.menu-item  {
    display: none!important;
}
#top #header .av-burger-menu-main {
    cursor: pointer;
    display: block!important;
}}

That will activate the mobile menu when the screen width is less than 1367px, which is the max view port width of an iPad Pro device. Please don’t forget to toggle the Performance > File Compression settings after adding the code.

Best regards,
Ismael

Hi,

Setting the max height to 400px will cut off the content on certain screen sizes, so you have to set the minimum height. If you want to remove the large white space or gap on mobile device, move the above css code inside a css media query so that it only affects the desktop view. And to increase the space between the items, set the “Gap between elements” settings to “Large gap” as previously mentioned.

Best regards,
Ismael

Hi,

Sorry about that. You should try and use the WooCommerce product grid shortcodes instead of the Product Grid element from the theme. Not really sure if that’s going to work, but it’s worth a try. Please don’t hesitate to open a new thread if you need anything else.

// https://docs.woocommerce.com/document/woocommerce-shortcodes/

Have a nice day.

Best regards,
Ismael

Hi,

Thank you for the update.

We removed the nonce check temporarily because it is failing no matter what. The nonce is actually generated but is not verified even if we use a different function (check_ajax_referrer) to check it. This adds more security to the form but it doesn’t really affect the spam protection, so it’s ok to remove it temporarily. We’ll forward the issue to the dev team.

Where are you hosting the site?

We removed this block of code temporarily from the framework > php > class-grecaptcha.php file.

		if( 1 !== $result )
			{
				$response['alert'] = __( 'Sorry, but the session time for this page has expired. Please reload the page.', 'avia_framework' );
				if( true === $show_extended_errors )
				{
					$response['alert'] .= '
' . __( 'WP Nonce check failed.', 'avia_framework' );
				}

				echo json_encode( $response );
				exit;
			}

Best regards,
Ismael

Hi,

Thank you for the update.

Those widgets will only function in the default WooCommerce pages (base shop, archive). It’s not going to work on pages with the product grid element. Is that what you’re expecting?

Best regards,
Ismael