Forum Replies Created

Viewing 30 posts - 19,801 through 19,830 (of 67,469 total)
  • Author
    Posts
  • in reply to: Images not showing #1173433

    Hi,

    Thank you following up.

    The lazyload feature is option of the Smush plugin. The images started to display back after disabling the option.

    Best regards,
    Ismael

    in reply to: Generated images per upload #1173429

    Hi,

    And if spend 3 hours to identify all the images that are actually used, how to delete all the other ones?

    To delete the thumbnails, you can either use the remove_image_size function.

    // https://developer.wordpress.org/reference/functions/remove_image_size/

    Or use the Simple Image Sizes plugin as described in the following thread.

    // https://kriesi.at/support/topic/photos-taking-up-a-huge-amount-of-space-on-my-site-storage-anything-i-can-do/#post-1055362

    Don’t forget to regenerate the images after disabling the thumbnails.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You have to upload the images in the kiactiv site, or make the other domain lymphactiv accessible to the kiactiv site by configuring the htaccess as described in the thread above.

    Best regards,
    Ismael

    in reply to: Confusing sorting options in WooCommerce and Enfold #1173425

    Hi,

    Thank you for following up.

    Instead of using the css, try this filter in the functions.php file.

    /* 
     * Filter to customize the sorting options for frontend dropdown
     * 
     * Filter is located: config-woocommerce\config.php    function avia_woocommerce_frontend_search_params
     */
    function my_wc_product_order_dropdown_frontend( array $product_order )
    {	
         unset( $product_order['popularity'] );
         unset( $product_order['rating'] );
         unset( $product_order['relevance'] );
         unset( $product_order['id'] );
         unset( $product_order['menu_order'] );
    
         return $product_order;
    }
    add_filter( 'avf_wc_product_order_dropdown_frontend', 'my_wc_product_order_dropdown_frontend', 10, 1 );

    This will disable the Custom sort and leave the Random option.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You forgot to remove the code from the parent theme’s functions.php file. Also, it is not working properly because there is another function called “move_postmeta” in the child theme’s functions.php file that moves the post meta info after the categories. Please disable it temporarily.

    Best regards,
    Ismael

    Hi,

    You’re welcome. We’ll close the thread for now. Please don’t hesitate to open a new one if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Cookie Consent and Google Recaptcha #1173260

    Hi,

    Thank you for the update.

    If you are going to use that option, you will have to modify the enfold\framework\js\conditional_load\avia_google_recaptcha_front.js file, look for this if statement or code around line 57..

    if( ! allow_continue )
    

    .. and above it, add this code:

    allow_continue = true;
    

    Please don’t forget to toggle the Performance > File Compression settings after doing the modification.

    Best regards,
    Ismael

    in reply to: Single product page layout issue #1173258

    Hi,

    Thank you for the update.

    We modified the js/avia-snippet-lightbox.js file a bit — added the .woocommerce-product-gallery__wrapper selector in the groups parameter. It is working properly now.

    		groups			:	['.woocommerce-product-gallery__wrapper', '.avia-slideshow', '.avia-gallery', '.av-horizontal-gallery', '.av-instagram-pics', '.portfolio-preview-image', '.portfolio-preview-content', '.isotope', '.post-entry', '.sidebar', '#main', '.main_menu', '.woocommerce-product-gallery'], 
    

    When you have the time, please update the theme to version 4.7.1 and remove the older copies.

    Best regards,
    Ismael

    Hi,

    Thank you for the clarification.

    Try to add a custom css class attribute to the column containing the image, then adjust its z-index property. Example:

    .custom-column-with-image {
      position: relative;
      z-index: 1000;
    }

    // https://kriesi.at/documentation/enfold/add-custom-css/

    Best regards,
    Ismael

    in reply to: Google Maps API Error message #1173255

    Hi,

    Thank you for the update.

    FIREFOX: Loading failed for the

    According to the following thread, the error might be due to invalid data type of the longtitude and latitude values. The values should be float numbers. Please try to adjust the address in the map a bit, then fetch the coordinates again. Or post the login details in the private field so that we can check the issue further.

    // https://stackoverflow.com/questions/48843533/google-maps-v3-api-error

    Best regards,
    Ismael

    in reply to: Coming Soon Page on Mobile #1173252

    Hi,

    Thank you for the update.

    The site is not loading properly on our end. Is the server down?

    Please try to adjust the max-width value in the css media query from 479px to 768px and make sure that the Enfold > Performance > File Compression settings are disabled. Let us know if that helps.

    Best regards,
    Ismael

    in reply to: Logo Centered Split Menu, with Transparent Logo Area #1173251

    Hi,

    Thank you for the screenshot.

    Try to apply a negative left margin to the logo to push it a bit to the left.

    #header .logo img {
    	top: 50%;
    	transform: translateY(-50%);
    	max-width: 255px;
    	margin-left: -20px;
    }
    

    Best regards,
    Ismael

    Hey!

    So my question is whether it is up to your design which leads to the delay using the CHROME – Browser?

    We can’t reproduce the issue on our end, so it’s probably not an issue with the theme. Do you have a lot of extensions in your Chrome browser? What is the actual specs of the device/computer where you are testing this?

    Cheers!
    Ismael

    in reply to: Kontaktformular versendet keine Emails #1173245

    Hi,

    Thank you for the inquiry.

    The API keys used for version 2 of the spam protection is incorrect. Looks like you’re using the same set of API keys for both versions. You have to generate another set of API keys for v2.

    When you have the time, please upgrade the theme to version 4.7.1. This version contains a lot of improvements and addons.

    Best regards,
    Ismael

    Hey Mathias_M,

    Thank you for the update.

    You can add a unique id or class attribute to the heading tag containing the link. In the code above, look for this part:

    
    <h2 style="color:#f34607; text-align: center;">
    

    Replace it with:

    
    <h2 class="calendly-heading" style="color:#f34607; text-align: center;">
    

    You will then be able to use the following css declaration to change the style of the link.

    .calendly-heading a {
       color: red;
    }
    
    .calendly-heading:hover a {
       text-decoration: underline;
    }

    Best regards,
    Ismael

    in reply to: Top bar with menu and logo not showing #1173231

    Hi,

    Thank you for the update.

    The page was set to use a blank template. We set the Page Attributes > Template settings to default template to bring the header and footer containers back.

    Best regards,
    Ismael

    in reply to: Sidebar Menu not working as expected #1173228

    Hi,

    Thank you for the update.

    That option is not available in the navigation menu widget, so you might have to find another plugin for it. However, if you want the sub menu items to be hidden initially and only display them when the parent category is hovered, then we can use the following css code

    .widget_nav_menu .sub-menu {
        display: none;
    }
    
    .widget_nav_menu li:hover .sub-menu {
        display: block;
    }

    Best regards,
    Ismael

    in reply to: Button over image #1173221

    Hi,

    Thank you for the clarification.

    You can use columns to separate the image and the button, edit the column containing the button, apply a custom css class attribute to it (e.g custom-column-button-class), then use this attribute to adjust the style of the column. You can pull the button column towards the image by applying a negative left margin value to it.

    .custom-column-button-class {
       margin-left: -300px;
    }

    // https://kriesi.at/documentation/enfold/add-custom-css/

    Best regards,
    Ismael

    in reply to: Change header colour when scrolling #1173218

    Hi,

    Thank you for the update.

    Is it possible to change the header color, without having to activate the shrinking header?

    The required class attribute header-scrolled is only available when the shrink option is enabled and the css modifications above will not work without this attribute, so it has to be enabled. You can always use css to prevent the header from shrinking even if the option is enabled.

    Now, if you want the header to only change after scrolling down up to a certain point or position, then you have to modify the enfold\js\avia-snippet-sticky-header.js. Add another condition in the else statement.

     if(st - 30 < el_height)
    	                {
    	                    av_change_class(header, 'remove', 'header-scrolled-full');
    	                }
    	                else
    	                {
    	                    av_change_class(header, 'add', 'header-scrolled-full');
    	                }
    

    Best regards,
    Ismael

    Hi,

    Thank you for following up.

    The latest version of the theme 4.7.1 is now available on Themeforest. It contains a lot of improvements, fixes for WPML issues and a few additional filters.

    fixed: WPML translation manager integration and problems with several ALB elements like portfolio and masonry sort buttons
    added: filter avf_alb_taxonomy_values: WPML wrapper to translate object id's
    added: filter avf_alb_linkpicker_value: allows WPML to translate 'linkpicker' element id's
    

    Let us know if the issues persists after the upgrade.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We can’t reproduce the issue in the site anymore. The header or green bar is no longer visible on iPad view — either portrait and horizontal view. Did you enable the css and js compression previously?

    When you have the time, please upgrade the theme to the latest version, 4.7.1. The new version contains a lot of addons, improvements and compatibility patches for the latest version of WordPress.

    Best regards,
    Ismael

    in reply to: Adding ids to titles (h-tag) #1173199

    Hi,

    Does this means, that in future, the options “Show and allow to edit classes” and “Show and allow to edit ids” will not be there anymore?

    Yes, these options are no longer available starting on version 4.7.1. All developer fields for the elements will be enabled by default and can be hidden manually. Please check the documentation below.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#developer-options

    You can also use the following filter to manually adjust the visibility of the fields.

    // https://github.com/KriesiMedia/enfold-library/blob/master/actions%20and%20filters/ALB%20Elements/Editing%20ALB%20elements/avf_alb_get_developer_settings.php

    Best regards,
    Ismael

    in reply to: Image size on blog grid page #1173195

    Hi,

    @edgold: Are you using an extension or plugin for the images? The URL of the featured images look a bit different and the appended query is probably being used by a certain script to load a different image instead of the selected thumbnail. (see private field)

    Best regards,
    Ismael

    in reply to: Product Grid pagination issue #1173179

    Hi,

    Thank you for the update.

    Unfortunately, both of the tokens don’t work. Please extend the expiration to at least 2 days or longer — in case we failed to access the site within 24 hours.

    Best regards,
    Ismael

    in reply to: Post-processing of the image failed. #1173169

    Hey wohnliese,

    Thank you for the inquiry.

    The theme doesn’t limit the maximum size allowed in the Media > Library, so this is probably cause by one of the plugins installed in the site. Did you install any image compression plugin, or any extension related to media files?

    Best regards,
    Ismael

    Hey marcobe,

    Thank you for the inquiry.

    The new version of the theme 4.7.1 is now available in Themeforest. It contains a lot of improvements, features and compatibility fixes for the latest version of WordPress.

    Best regards,
    Ismael

    in reply to: Generated images per upload #1172782

    Hi,

    1.) Please read the comments after each thumbnail registration in the functions.php file.

    featuredmages -> for fullsize pages and fullsize slider
    featured_large -> images for fullsize pages and fullsize slider
    extra_largewidth -> images for fullscrren slider
    portfolio -> images for portfolio entries
    entry_with_sidebar -> big images for blog and page entries

    2.) The theme will use the original version of the image if the certain thumbnail used for an element, template or content is not available.

    We can’t really know which thumbnail are being used or not within the site without inspecting it. Unfortunately, this will require significant amount of time and is beyond the scope of support.

    Best regards,
    Ismael

    in reply to: Enfold Preloader #1172780

    Hi,

    Sorry for the delay. You should try to revert the site from a backup or a restore point. Did you import the parent theme options after activating the child theme? The theme options were probably lost because you forgot to do that step. Unfortunately, we won’t be able restore the theme options without a backup.

    // https://kriesi.at/documentation/enfold/child-theme/#how-to-install-the-child-theme

    Did you copy the whole parent functions.php file into your child theme directory? You don’t need to do that. We asked because there are more than 700 lines of code in the file as reported in the error above. Just create a file called functions.php file inside the child theme directory, then paste the avia_preload_screen function without the function_exists wrapper. Don’t forget the opening PHP tag.

    <?php
    
    // custom modifications here
    

    Best regards,
    Ismael

    in reply to: Multiple Image Sizes on Upload #1172773

    Hey Bert,

    Thank you for the inquiry.

    1.) It depends on the content or template used within the site, or the elements that you added in the advance layout builder. To get an idea on how or where each thumbnail is used, check the comments in this block of code from the functions.php file.

    
    $avia_config['imgSize']['widget'] 			 	= array('width'=>36,  'height'=>36);						// small preview pics eg sidebar news
    $avia_config['imgSize']['square'] 		 	    = array('width'=>180, 'height'=>180);		                 // small image for blogs
    $avia_config['imgSize']['featured'] 		 	= array('width'=>1500, 'height'=>430 );						// images for fullsize pages and fullsize slider
    $avia_config['imgSize']['featured_large'] 		= array('width'=>1500, 'height'=>630 );						// images for fullsize pages and fullsize slider
    $avia_config['imgSize']['extra_large'] 		 	= array('width'=>1500, 'height'=>1500 , 'crop' => false);	// images for fullscrren slider
    $avia_config['imgSize']['portfolio'] 		 	= array('width'=>495, 'height'=>400 );						// images for portfolio entries (2,3 column)
    $avia_config['imgSize']['portfolio_small'] 		= array('width'=>260, 'height'=>185 );						// images for portfolio 4 columns
    $avia_config['imgSize']['gallery'] 		 		= array('width'=>845, 'height'=>684 );						// images for portfolio entries (2,3 column)
    $avia_config['imgSize']['magazine'] 		 	= array('width'=>710, 'height'=>375 );						// images for magazines
    $avia_config['imgSize']['masonry'] 		 		= array('width'=>705, 'height'=>705 , 'crop' => false);		// images for fullscreen masonry
    $avia_config['imgSize']['entry_with_sidebar'] 	= array('width'=>845, 'height'=>321);		            	// big images for blog and page entries
    $avia_config['imgSize']['entry_without_sidebar']= array('width'=>1210, 'height'=>423 );						// images for fullsize pages and fullsize slider
    $avia_config['imgSize'] = apply_filters('avf_modify_thumb_size', $avia_config['imgSize']);
    

    2.) The images are not going to be enlarged if they are smaller than the specified thumbnails. Only smaller thumbnails or versions will be generated.

    3.) If you delete a specific thumbnail, WordPress will no longer generate this thumbnail when you upload an image or regenerate the whole media library.

    4.) If a thumbnail is not available, the theme will use the original version of the image.

    Best regards,
    Ismael

    in reply to: autostart mp4 doesn't work #1172762

    Hi,

    Thank you for the update.

    You have to mute the videos if you want them to automatically play on page load. This is in accordance with the browsers’ policy for media files.

    // https://developers.google.com/web/updates/2017/09/autoplay-policy-changes

    Chrome’s autoplay policies are simple:

    Muted autoplay is always allowed.
    Autoplay with sound is allowed if:
    User has interacted with the domain (click, tap, etc.).
    On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played video with sound.
    The user has added the site to their home screen on mobile or installed the PWA on desktop.
    Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.

    Best regards,
    Ismael

Viewing 30 posts - 19,801 through 19,830 (of 67,469 total)