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Viewing 30 posts - 19,801 through 19,830 (of 66,655 total)
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  • in reply to: Lightbox popup with content #1154818

    Hi,

    Sorry for the delay. You should be able to replace the default text with a close (x) icon using this css code.

    .btn-default.mfp-close {
    	text-indent: -9999px;
            right: -100px;
            overflow: visible;
    }
    
    .btn-default.mfp-close::before {
    	content: 'x';
    	position: absolute;
    	top: 0;
    	left: 0;
    	color: blue;
    	width: 40px;
    	height: 40px;
    	font-size: 16px;
    	text-indent: 0;
    }

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Side Arrows on portfolio Items not shown #1154815

    Hey!

    Sorry for the late response. Can we have access to the dashboard? We would like to test the post navigation settings.

    Regards,
    Ismael

    in reply to: Reader View in Safari and Firefox Shows Cookie Texts #1154807

    Hey!

    Can we have access to the dashboard? We would like to modify the consent container and add the aria-hidden=’true’ to it. According to the following article, adding the attribute will help screen readers to identify elements that are not required in the reader view.

    // https://www.456bereastreet.com/archive/201205/hiding_visible_content_from_screen_readers_with_aria-hidden/

    Cheers!
    Ismael

    in reply to: Caching Issue #1154803

    Hi,

    Sorry for the delay. Just got back. Our developers said that it’s a cache issue and is currently looking for a solution.

    Am I missing a setting where I can activate ‘silently accepted on load’ or is that the same as

    That’s what the option is for, but for some reason it doesn’t work in your installation.

    Best regards,
    Ismael

    in reply to: Flex column animation at the end of a page not triggering #1153110

    Hey HITFighter,

    Thank you for the inquiry.

    It seems like animations will start only if you scroll past 50% of the section.

    Yes, that is correct. The waypoint script handles the execution of the animation on scroll. If you want to adjust the offset value so that the animation triggers once the element is visible in the view port, please edit the js > shortcodes.js file and look for the activate_waypoints function around line 217. Set the offset value from “80%” and “95%” to “-50%” so that the animation triggers when the element is visible at the bottom of the screen.

    Best regards,
    Ismael

    in reply to: slow on mobile #1153109

    Hey Photoart-Huebner,

    Thank you for the inquiry.

    Have you read the following articles? You should find a lot of recommendations about image optimization, site optimization in general, and hopefully achieve a perfect score on the testing tool, or at least make it better than the current state.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
    // https://kriesi.at/archives/4-key-wordpress-image-optimization-tips

    Is the site on a shared hosting? The “Reduce server response times (TTFB)” criteria took almost 2.02s, which means that the server where the site is deployed is not responding fast enough.

    Best regards,
    Ismael

    Hey vantagepointmg,

    Thank you for the inquiry.

    We didn’t really notice any issue with the slider in the page nor in the video clip. There is no image that pops up after the video. In which browser are you testing it?

    Best regards,
    Ismael

    in reply to: GDPR/Cookie bar: What does [av_privacy_video_embeds] do? #1153106

    Hi,

    Thank you for the update.

    Video embeds refer to the builder’s Video element within the theme. The cookie is only intended to prevent the Video element from loading, so it’s not going to work with videos added as an iframe or embedded using the default shortcode.

    Best regards,
    Ismael

    in reply to: Mailchimp signup #1153102

    Hi,

    Thank you for the clarification.

    You should be able to use the following css code to align the subscription fields horizontally.

    .avia-mailchimp-form fieldset {
    	display: flex;
    	justify-content: space-between;
    	flex-wrap: nowrap;
    	flex-direction: row;
    }
    
    .avia-mailchimp-form fieldset .form_element {
    	margin-right: 10px;
    }
    
    .avia-mailchimp-form fieldset .button {
    	top: 28px;
    	position: relative;
    }

    Please don’t forget to toggle the Performance > File Compression settings after adding the code.

    Best regards,
    Ismael

    in reply to: Advanced Layout Builder und YOAST Probleme #1153093

    Hi,

    Thank you for the translation.

    The analysis tool is not compatible with the builder, but it will not affect how search engines crawl the page in the frontend, so the page should be indexed just fine as long as you’re following the standard SEO practices. It’s only that the analysis tool from Yoast currently doesn’t recognize or able to read the builder elements. One thing that should help is to check Yoast recommendations on every criteria in their analysis. It’s the circle with the question mark icon beside every criteria, which usually leads to a blog post with a list of recommendations on how a certain criteria can be satisfied.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    How did you fix it? Sharing the solution will really help a lot of users who might be experiencing the same issue. If you don’t mind, please post the solution in the thread including any info that might help others fix the issue on their own. Thank you.

    Best regards,
    Ismael

    Hi,

    Sorry for the confusion. The sliders are rendering outside the main container, which is probably why it covers the sub menu container — and it seem to be duplicated. Please post the login details or the temporary login link in the private field so that we can check the page. For now, try to enable the builder’s debug mode and the shortcode parser, then edit the page and update it.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#shortcode-parser

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The Woocommerce breadcrumb is disabled by default because the theme has its own breadcrumb option. If you want to bring the plugins’s breadcrumb back, please follow @victoria‘s suggestion above, then go to the Enfold > Header > Header Layout and set the Header Title and Breadcrumbs to the second or fourth option to disable the default breadcrumb from the theme.

    Best regards,
    Ismael

    in reply to: Create a slide (texts) in top bar #1153027

    Hi,

    You’re welcome! We’ll close the thread now. Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,


    @meanster99
    : Did you add the css code, then toggle the Performance > File Compression settings afterwards? Please create a new thread and provide a direct link to the page where the dropdown menu is located.

    Best regards,
    Ismael

    in reply to: Instagram widget won't update #1152979

    Hey andras,

    Thank you for the inquiry.

    The widget is not working right now because Instagram disabled database scraping without authentication, which is the method currently used in the widget. Unfortunately, the latest Instagram API is not available in the theme yet. Please try to use one of the following plugins temporarily.

    // https://wordpress.org/plugins/wp-instagram-feed-awplife/
    // https://wordpress.org/plugins/instagram-feed/

    Best regards,
    Ismael

    in reply to: Advanced Layer Slider #1152977

    Hi,

    Thank you for the update.

    The theme doesn’t really change anything in the import process, so the “video slider” demo is probably created from an older version of the plugin, and is now incompatible with the latest version. Have you tried using a different demo?

    Please contact the layer slider team for additional help regarding the issue.

    Best regards,
    Ismael

    in reply to: Menu side bar menu image vs background #1152969

    Hi,

    Thank you for the update.

    You might be able to create the sloped edge by creating a pseudo element inside the header container, then apply the “slanted” background or border to it. The following tutorials might help.

    // https://kilianvalkhof.com/2017/design/sloped-edges-with-consistent-angle-in-css/
    // https://www.viget.com/articles/angled-edges-with-css-masks-and-transforms/

    Best regards,
    Ismael

    in reply to: Lightbox pop up funktioniert nicht #1152968

    Hi,

    Thank you for following up.

    Did you remove the page with the “demopopup”? It doesn’t seem to exist anymore — leads to a 404 page. Please post the login details in the private field so that we can create a test page with an inline popup, or follow these steps.

    1.) Add the above snippet in the functions.php file to initialize the lightbox.

    2.) Create a link with the “inline_popup” class name and set the href attribute to the ID of the element that you want to display inside the lightbox.

    <a href="#inline-section" class="inline_popup">Inline Popup</a>
    

    3.) Edit the color section element, then use “inline-section” in the Section ID field. Update the page.

    Best regards,
    Ismael

    in reply to: Newsletter form not working #1152963

    Hi,

    Awesome! Glad it worked. The OP hasn’t replied for a while, so we’ll close the thread for now. Please don’t hesitate to open a new one if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Contact Form not working #1152904

    Hi,

    This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.

    Sorry for the delay. This is probably related to the privacy & cookies option. The spam protection is not working properly because it is initially deactivated on page load, and only when the cookies are accepted and the page is refreshed will they start working. If you want services such as the spam protection to work on page load without the users accepting the cookies first, please go to the Enfold > Privacy & Cookies panel, look for the Default Cookie Behaviour and set it to the first option so that the essential cookies that enables these services are automatically added in the local storage on page load.

    Best regards,
    Ismael

    in reply to: Lightbox popup with content #1152826

    Hi,

    You’re welcome! Glad it’s finally working.

    We can’t seem to open the link above. Please add it again, or kindy open another thread so that we can close the thread, keep it short and relevant to the original topic. Thank you.

    Best regards,
    Ismael

    in reply to: Side Arrows on portfolio Items not shown #1152825

    Hi,

    Thank you for following up.

    Where can we see the issue? We can’t find any blog posts in the site with a layer slider in it. Please provide a link to the post so that we can inspect it, or provide the login details in the private field.

    Best regards,
    Ismael

    in reply to: Create a slide (texts) in top bar #1152824

    Hi,

    Last thing, can I change the text to translate it into French ?

    Yes, that is possible. We added a conditional tag and duplicate the rotator shortcode in the snippet that we previously added in the functions.php file. The first shortcode is for the EN and the second one is for the FR version. You can now adjust the rotator title as you wish.

    Best regards,
    Ismael

    in reply to: Button formatting not displaying properly with PDF link #1152819

    Hi,

    Thank you for the update.

    The stylesheets in the live site is currently merged or compressed. Please go to the Enfold > Performance panel and disable the File Compression settings temporarily. If there is a cache and minification plugins installed in the site, disable them for a while or purge the cache, before checking the buttons in the “Camper Forms” page again. Let us know how it goes.

    Best regards,
    Ismael-

    in reply to: Enfold – Submenu fullwidth – item jumps #1152813

    Hi,

    Thank you for the update.

    Have you tried installing a cache and minification plugin to improve the site’s loading speed? The issue probably occurs because the styling for the “fixed frame” layout loads a little later than is required, causing the unintended “jump”. Optimizing the site’ speed might help to get rid of the issue.

    Best regards,
    Ismael

    in reply to: Burger menu error #1152811

    Hi,

    Thank you for the update.

    I did not set jquery to load in the footer. If that is the case, I have no idea how that happened.

    There is an option in the Enfold > Performance panel that allows users to load jQuery in the footer. Please go to the panel, look for the “Load jQuery in your footer” option and disable it. If it’s not enabled, try to deactivate the plugins temporarily to discern any incompatibility issue.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The sub menu is still set to display on load when we check the page again today. Please post the login details in the private field so that we can toggle the settings and check the issue. Do you see any errors in the console after the sub menu disappears?

    Best regards,
    Ismael

    in reply to: Adding captions underneath featured images on posts #1152803

    Hi,

    Glad to know that it’s somehow working. If you want to style it, try to add a class name or attribute to the surrounding span tag.

    if ($featured_img_desc) echo '<span class="featured-image-description">'.$featured_img_desc.'</span>';
    

    You can now use the class name to target the description. Example:

    .featured-image-description {
        color: red;
    }
    

    Please don’t forget to toggle the Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Contact form: custom text on submit button not showing #1152801

    Hi,

    There is another version of the spam protection in the most recent version of the theme (v4.6.3.1). Please update the theme to the latest version, then reconfigure the Enfold > Google Services > Google reCAPTCHA option. You have to generate an API key for both versions of the spam protection — if you’re planning to use the v3 version.

    Best regards,
    Ismael

Viewing 30 posts - 19,801 through 19,830 (of 66,655 total)