Hey darryllevine!

Thank you for the inquiry.

Can we access the dashboard? We would like to check the settings and edit a few files if necessary. Please make sure that the Appearance > Editor panel is accessible.

Regards,
Ismael

Hi!

Thank you for the update.

Is there an easy way to turn this image location into a slide show?

This is possible, but it will require a lot of modifications. Unfortunately, we won’t be able to help you with it because it’s outside the scope of support. If you want to try it, first you have to convert the Shop Banner Image thumbnail uploader to a gallery media uploader so that you can insert multiple images to the slideshow, then modify the avia_woocommerce_parallax_banner function in the config-woocommerce > config.php file to render a slideshow instead of the default parallax banner. You can probably use the theme’s slideshow shortcode as a replacement, but then again this will require a handful of modifications.

Cheers!
Ismael

Hi,

Sorry for the delay. We can’t access the browser inspector or the context menu in your site. Did you block or disable it? Please enable it back so that we can inspect the elements.

Best regards,
Ismael

Hey ambra2014,

Thank you for the inquiry.

This is not possible, unfortunately. You can’t assign a custom template to a newly created page or post.

Is the post creator or form going to be accessible in the front end? Have you tried creating a custom post type instead? You can assign or create a custom template file for the post items.

// https://developer.wordpress.org/themes/basics/template-hierarchy/#single-post

Best regards,
Ismael

Hi,

Thank you for following up.

You can use this css code to move the menu to the left.

.responsive #top #wrap_all .main_menu {
	top: 0;
	left: 0;
	right: auto;
}

Please place the code inside the css media query, below the most recent modification.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Where can we see the issue? Please provide a link to the other website so that we can check it. Did you replace the default privacy text with your own?

Best regards,
Ismael

Hi,

Thank you for the inquiry.

The default privacy text are not yet translated, so you will have to change them manually for now. You can use the following plugin to adjust the translations.

// https://wordpress.org/plugins/loco-translate/

We’ll forward the thread to our channel.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

It doesn’t respond properly because of the following css modification.

#main {
    margin-left: 0px !important;
}

If you want the first color section containing the video to go under the transparent header, use this css code instead.

#av_section_1 {
	width: calc(100% + 300px);
	margin-left: -300px;
}

You may want to replace the default selector #av_section_1 with the color section’s unique ID.

Best regards,
Ismael

Hi,

Thank you for the update.

Did you enable the Geocoding Service API and attach a billing account to the project? Please review the documentation and follow the steps in creating an API key carefully. Or post the login details in the private field so that we can see what’s missing.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

1.) The spam protection is currently disabled when we checked the site. Please create a test page so that we can inspect the issue.

2.) You can use the following plugin to edit existing translations.

// https://wordpress.org/plugins/loco-translate/

Best regards,
Ismael

Hi,

Sorry about that. Please remove the css code and replace it with this.

.cookie-overlay-mod {
	display: block;
	z-index: 502;
	width: 100%;
	height: 100vh;
	background: rgba(0,0,0,.8);
	position: fixed;
	top: 0;
	left: 0;
}

Then add this script in the functions.php file to render a content overlay when the consent bar is not yet hidden.

function ava_custom_privacy_overlay(){
	?>
	<script>
	(function($) {
		$(document).ready(function() {
			var consent = $('.avia-cookie-consent');

			if(!consent.is('.cookiebar-hidden')) {
				$('<div class="cookie-overlay-mod"></div>').appendTo('#wrap_all');
			}
		});
	})(jQuery);
	</script>
	<?php
}
add_action('wp_footer', 'ava_custom_privacy_overlay', 99);

Best regards,
Ismael

Hi,

Thank you for the update.

Enfold theme prevents YouTube static images from being displayed?

It actually prevents the whole iframe or youtube video from loading, not just the thumbnail. This is to comply with the privacy rules or regulations and to protect users from cookies or services that they didn’t explicitly consent to, so in light of that, the theme’s cookie part is actually doing its job as expected.

Best regards,
Ismael

Hi!

How can i show a user which cookies are planned to be set by my website before he agrees???

That is the purpose of the modal popup window and your privacy policy. You can use these mediums to describe the site’s policy and inform users with regard to the cookies or services that they are about to consent to. Again, the modal popup window and the privacy policy has a default template or boilerplate that you can use as is, but you can also edit it to comply to the site’s requirements. That is unfortunately outside the scope of support. If you’re still not sure what to do or what to put in your privacy policy page or the modal popup window, then we recommend that you consult a lawyer.

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hi,

Thank you for the update.

Yes, this should be possible. If you’re using the advance layout builder for the portfolio items, then you have to modify the template-builder.php file and add the code block shortcode there. You will also have to use the following filter to properly execute the shortcodes that are outside the advance layout builder.

// https://github.com/KriesiMedia/enfold-library/blob/master/actions%20and%20filters/ALB%20Elements/General%20filters/avf_alb_exec_sc_only.php

You can also use hooks such as “ava_before_content_templatebuilder_page” or “ava_before_get_sidebar_template_builder” to insert additional elements before or after the advance layout builder content.

Best regards,
Ismael

Hey jack000486,

Thank you for the inquiry.

Can we access the page with the issue? We would like to see if we can find errors after updating the element or in the builder in general. Have you tried disabling the plugins temporarily?

Best regards,
Ismael