Forum Replies Created

Viewing 30 posts - 19,021 through 19,050 (of 66,702 total)
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  • in reply to: autostart mp4 doesn't work #1173832

    Hi,

    @Maureen van Goethem: As mentioned above, videos will not automatically play on page load if audio is enabled. Please check the link above for the full description of the new autoplay policy. If you want to enable the audio of the slide, make sure that the Video Settings > Mute Video Player option is off.

    Best regards,
    Ismael

    in reply to: Cookie Consent Schema Markup of WebPage/BlogPosting #1173774

    Hi,

    Thank you for following up.

    We are getting the same set of errors when we ran the staging site in the tool. Can we have access to the site? Please post the login details in the private field. And make sure that the Appearance > Editor panel is accessible.

    Best regards,
    Ismael

    in reply to: Confusing sorting options in WooCommerce and Enfold #1173773

    Hi,

    Thank you for the update.

    Did you get the code from your email? Please try to copy it directly from this forum to avoid the conversion of symbols, which what probably breaks the code.

    Best regards,
    Ismael

    Hi,

    But to get clear in my head: Your function ava_move_meta_after_title should NOT be in on the parents function.php?

    Since the the child theme is already installed, you should add the modification in its functions.php file so that it won’t get overwritten when you update the theme.

    Have you tried to remove the code/script from the parent functions.php file via FTP or cpanel? Please post the FTP details in the private field so that we can access the files and edit them if necessary.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Grid Layout is showing all the same post in all categories #1173771

    Hi,

    Thank you for the update.

    We updated the filter in the functions.php file a bit to fix the pagination issue. It is working properly now.

    add_filter('avf_post_slider_args', function($atts, $context){
    	global $posts;
    
    	$paged = get_query_var( 'paged' ) ? get_query_var( 'paged' ) : 1;
    
    	if($context == 'archive') {
    		$object = get_queried_object();
    		$atts['custom_query'] = array( 
    			'post_type' => get_post_types(), 
    			'cat' => $object->term_id,
    			'paged' => $paged,
    		);
    	}
    
    	return $atts;
    }, 10, 2);

    Best regards,
    Ismael

    Hi,


    @dekoff
    : Thank you for chiming in. Please open a new thread and post the login details in the private field so that we can test the site on our end. It’s possible that another plugin or a custom script is causing the issue because we can’t reproduce the problem on our end. Also, make sure that the theme is upgraded to version 4.7.1.

    Best regards,
    Ismael

    in reply to: Adding ids to titles (h-tag) #1173768

    Hi,

    As I understand correct, we have to use the options

    As mentioned previously, those options are going to be removed in the latest version. All developer options such as the custom css class and fields are going to be enabled by default, but it can be disabled manually from the Enfold > Layout Builder panel. All existing id and class attributes added before the update will be retained.

    Again, you can use the filter above to change the status (hidden, deactivated or enabled) of the input fields.

    Best regards,
    Ismael

    in reply to: Footer went missing! #1173767

    Hi,

    Thank you for the update.

    There is an older version of the footer.php file or template in the child theme directory. Please disable it temporarily or replace it with the recent version from the parent theme.

    Best regards,
    Ismael

    in reply to: Loop post navigation on mobile #1173766

    Hi,

    Thank you for the update.

    We added the following code in the Quick CSS field to adjust the width of the triesen section and change the background color of the main container.

    #triesen {
        max-width: 1220px;
        margin: 0 auto;
        float: none;
    }
    
    #main, .avia-msie-8 .av_header_sticky_disabled#header {
    	background-color: #3c3c3c;
    }
    

    We can also use a 1/1 column as Yigit suggested, but it doesn’t have the fixed or parallax background effect.

    Best regards,
    Ismael

    in reply to: set the same font for different languages frontpage #1173764

    Hi,

    Thank you for the update.

    How did you register the font “bondoni”? It’s not available in the theme by default and it’s not from Google, so you can’t upload it through the theme’s Custom Font Manager.

    Best regards,
    Ismael

    in reply to: Video background not adhering to the Color Section element #1173763

    Hi,

    Thank you for the inquiry.

    is bleeding past the container element.

    That is how the theme maintain the aspect ratio of the video in case it doesn’t match the container. We can set the video to inherit the actual width and height of its parent container, but it will most likely get distorted on certain screen sizes.

    Best regards,
    Ismael

    Hi,

    You’re most welcome! Please don’t hesitate to open a new thread if you need anything else.

    Happy new year!

    Best regards,
    Ismael

    in reply to: Masonry Image Load Issue #1173437

    Hi,


    @Cloudypro
    : Where can we check the masonry element? Do the images overlap on page load? If they do, then the script above should re-adjust the images every few seconds until all of them are fully loaded.

    Best regards,
    Ismael

    in reply to: Images not showing #1173433

    Hi,

    Thank you following up.

    The lazyload feature is option of the Smush plugin. The images started to display back after disabling the option.

    Best regards,
    Ismael

    in reply to: Generated images per upload #1173429

    Hi,

    And if spend 3 hours to identify all the images that are actually used, how to delete all the other ones?

    To delete the thumbnails, you can either use the remove_image_size function.

    // https://developer.wordpress.org/reference/functions/remove_image_size/

    Or use the Simple Image Sizes plugin as described in the following thread.

    // https://kriesi.at/support/topic/photos-taking-up-a-huge-amount-of-space-on-my-site-storage-anything-i-can-do/#post-1055362

    Don’t forget to regenerate the images after disabling the thumbnails.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You have to upload the images in the kiactiv site, or make the other domain lymphactiv accessible to the kiactiv site by configuring the htaccess as described in the thread above.

    Best regards,
    Ismael

    in reply to: Confusing sorting options in WooCommerce and Enfold #1173425

    Hi,

    Thank you for following up.

    Instead of using the css, try this filter in the functions.php file.

    /* 
     * Filter to customize the sorting options for frontend dropdown
     * 
     * Filter is located: config-woocommerce\config.php    function avia_woocommerce_frontend_search_params
     */
    function my_wc_product_order_dropdown_frontend( array $product_order )
    {	
         unset( $product_order['popularity'] );
         unset( $product_order['rating'] );
         unset( $product_order['relevance'] );
         unset( $product_order['id'] );
         unset( $product_order['menu_order'] );
    
         return $product_order;
    }
    add_filter( 'avf_wc_product_order_dropdown_frontend', 'my_wc_product_order_dropdown_frontend', 10, 1 );

    This will disable the Custom sort and leave the Random option.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You forgot to remove the code from the parent theme’s functions.php file. Also, it is not working properly because there is another function called “move_postmeta” in the child theme’s functions.php file that moves the post meta info after the categories. Please disable it temporarily.

    Best regards,
    Ismael

    Hi,

    You’re welcome. We’ll close the thread for now. Please don’t hesitate to open a new one if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Cookie Consent and Google Recaptcha #1173260

    Hi,

    Thank you for the update.

    If you are going to use that option, you will have to modify the enfold\framework\js\conditional_load\avia_google_recaptcha_front.js file, look for this if statement or code around line 57..

    if( ! allow_continue )
    

    .. and above it, add this code:

    allow_continue = true;
    

    Please don’t forget to toggle the Performance > File Compression settings after doing the modification.

    Best regards,
    Ismael

    in reply to: Single product page layout issue #1173258

    Hi,

    Thank you for the update.

    We modified the js/avia-snippet-lightbox.js file a bit — added the .woocommerce-product-gallery__wrapper selector in the groups parameter. It is working properly now.

    		groups			:	['.woocommerce-product-gallery__wrapper', '.avia-slideshow', '.avia-gallery', '.av-horizontal-gallery', '.av-instagram-pics', '.portfolio-preview-image', '.portfolio-preview-content', '.isotope', '.post-entry', '.sidebar', '#main', '.main_menu', '.woocommerce-product-gallery'], 
    

    When you have the time, please update the theme to version 4.7.1 and remove the older copies.

    Best regards,
    Ismael

    Hi,

    Thank you for the clarification.

    Try to add a custom css class attribute to the column containing the image, then adjust its z-index property. Example:

    .custom-column-with-image {
      position: relative;
      z-index: 1000;
    }

    // https://kriesi.at/documentation/enfold/add-custom-css/

    Best regards,
    Ismael

    in reply to: Google Maps API Error message #1173255

    Hi,

    Thank you for the update.

    FIREFOX: Loading failed for the

    According to the following thread, the error might be due to invalid data type of the longtitude and latitude values. The values should be float numbers. Please try to adjust the address in the map a bit, then fetch the coordinates again. Or post the login details in the private field so that we can check the issue further.

    // https://stackoverflow.com/questions/48843533/google-maps-v3-api-error

    Best regards,
    Ismael

    in reply to: Coming Soon Page on Mobile #1173252

    Hi,

    Thank you for the update.

    The site is not loading properly on our end. Is the server down?

    Please try to adjust the max-width value in the css media query from 479px to 768px and make sure that the Enfold > Performance > File Compression settings are disabled. Let us know if that helps.

    Best regards,
    Ismael

    in reply to: Logo Centered Split Menu, with Transparent Logo Area #1173251

    Hi,

    Thank you for the screenshot.

    Try to apply a negative left margin to the logo to push it a bit to the left.

    #header .logo img {
    	top: 50%;
    	transform: translateY(-50%);
    	max-width: 255px;
    	margin-left: -20px;
    }
    

    Best regards,
    Ismael

    Hey!

    So my question is whether it is up to your design which leads to the delay using the CHROME – Browser?

    We can’t reproduce the issue on our end, so it’s probably not an issue with the theme. Do you have a lot of extensions in your Chrome browser? What is the actual specs of the device/computer where you are testing this?

    Cheers!
    Ismael

    in reply to: Kontaktformular versendet keine Emails #1173245

    Hi,

    Thank you for the inquiry.

    The API keys used for version 2 of the spam protection is incorrect. Looks like you’re using the same set of API keys for both versions. You have to generate another set of API keys for v2.

    When you have the time, please upgrade the theme to version 4.7.1. This version contains a lot of improvements and addons.

    Best regards,
    Ismael

    Hey Mathias_M,

    Thank you for the update.

    You can add a unique id or class attribute to the heading tag containing the link. In the code above, look for this part:

    
    <h2 style="color:#f34607; text-align: center;">
    

    Replace it with:

    
    <h2 class="calendly-heading" style="color:#f34607; text-align: center;">
    

    You will then be able to use the following css declaration to change the style of the link.

    .calendly-heading a {
       color: red;
    }
    
    .calendly-heading:hover a {
       text-decoration: underline;
    }

    Best regards,
    Ismael

    in reply to: Top bar with menu and logo not showing #1173231

    Hi,

    Thank you for the update.

    The page was set to use a blank template. We set the Page Attributes > Template settings to default template to bring the header and footer containers back.

    Best regards,
    Ismael

    in reply to: Sidebar Menu not working as expected #1173228

    Hi,

    Thank you for the update.

    That option is not available in the navigation menu widget, so you might have to find another plugin for it. However, if you want the sub menu items to be hidden initially and only display them when the parent category is hovered, then we can use the following css code

    .widget_nav_menu .sub-menu {
        display: none;
    }
    
    .widget_nav_menu li:hover .sub-menu {
        display: block;
    }

    Best regards,
    Ismael

Viewing 30 posts - 19,021 through 19,050 (of 66,702 total)