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Viewing 30 posts - 18,931 through 18,960 (of 67,463 total)
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  • Hi,

    Thank you for the clarification.

    The stripe field and the checkbox below it are now visible again in the checkout page. Did you figure it out? Is it the cache or file compression?

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    For some reason, changing the default cookie behavior settings has no effect in the frontend. Have you tried to deactivate the plugins to rule out any incompatibility issues? Is it alright if we deactivate them temporarily?

    Best regards,
    Ismael

    in reply to: Main menu dropdown container with arrow at the top #1192449

    Hi,

    We forgot to include this css code.

    .avia_mega_div {
       overflow: visible !important;
    }

    The arrow is cut off because the overflow property of the mega menu container is set to hidden by default.

    Best regards,
    Ismael

    in reply to: Fullscreen Slider + multiple images + sort order #1192447

    Hi,

    Thank you for the screencast.

    We thought you’re referring to the default sort arrows of the Fullscreen Slider element. We’ve tagged one of our developers to check the issue. For now, you might have to manually sort the images or avoid using the Shift key.

    Best regards,
    Ismael

    in reply to: Some type malfunctions in mobile view #1192446

    Hi,

    Thank you for the update.

    Adding this css code seems to work for most pages including the Portfolio and those with a color section and transparent header.

    .responsive #top #main {
    	padding-top: 60px !important;
    }
    
    #top #header.av_header_transparency + #main {
    	padding-top: 0 !important;
    }

    We included it inside the very last css media query in the Quick CSS field.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We weren’t able to check the site on Safari, but we managed to reproduce the issue on IE Edge emulation. We found these errors in console.

    SEC7111: [Mixed-Content] The origin 'https://www.naeserconsulting.de' was loaded in a secure context but tried to load an insecure style resource at 'http://ajax.googleapis.com/ajax/libs/jqueryui/1.11.4/themes/smoothness/jquery-ui.css?ver=4.6.0'.
    
    SEC7111: HTTPS security is compromised by http://ajax.googleapis.com/ajax/libs/jqueryui/1.11.4/themes/smoothness/jquery-ui.css?ver=4.6.0
    www.naeserconsulting.de (1,1)
    
    SCRIPT1006: SCRIPT1006: Expected ')'
    jquery.material.form.min.js (137,81)
    

    There are two mixed content errors and one script error from material.form.min.js. This script is not used by the theme, so it’s probably loaded by a plugin.

    Best regards,
    Ismael

    in reply to: Enfold Mega Menu Customization #1192444

    Hi,

    Great! Glad it’s working. We’ll close the thread now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Category boxes with images bottom of post #1192443

    Hi,

    Did you modify the loop-index.php file? Looks like it has been removed manually from the template. Please get a fresh copy of the loop-index.php file and do the modification again without removing the featured image.

    Best regards,
    Ismael

    Hi,


    @webdesignphx
    : This is a different issue. Yours has to do with the Performance > File Compression settings. To fix the issue, you can either deactivate the file compression settings and install a different minification plugin such as Autoptimize. Or add this filter in the functions.php file to remove the timestamp in the name of the merged files.

    function my_custom_merged_files_unique_id( $uniqid, $file_type, $data, $enqueued, $file_group_name, $conditions )
    {
        return '';
    }
    
    add_filter( 'avf_merged_files_unique_id', 'my_custom_merged_files_unique_id', 10, 6 );
    

    The cause of the issue is explained in the following thread.

    // https://kriesi.at/support/topic/dynamic_avia-making-way-too-many-calls/#post-1182734

    Best regards,
    Ismael

    in reply to: Google Maps API Key doesn't work #1192319

    Hi,

    We tried to validate the API key and found a few errors in the console.

    Geocoding Service: You must enable Billing on the Google Cloud Project at https://console.cloud.google.com/project/_/billing/enable Learn more at https://developers.google.com/maps/gmp-get-started  For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key
    

    You have to enable billing for the project where the key is generated and turn on the Geocoding Services API. Check the documentation for more info.

    // https://kriesi.at/documentation/enfold/google-map/#enable-services-for-google-api

    When you’re done with the previous steps, please don’t forget to deactivate the map plugin before validating the key again.

    Best regards,
    Ismael

    in reply to: gallery layout on portfolio page #1192314

    Hi,

    There is an extra curly brace above the css code, so it breaks.

    }
    .grid-entry {
    	padding: 10px;
    }
    

    You have to remove the closing curly brace. And please don’t forget to toggle the Performance > File Compression settings after adding the code.

    Best regards,
    Ismael

    in reply to: Grid Row & Icon Grid – Problems with formatting #1192161

    Hi,

    This is the css code that breaks the cells into a single column on tablet view.

    .responsive #top #wrap_all .flex_column.av-break-at-tablet, .responsive #top #wrap_all .av-break-at-tablet .flex_cell {
        margin: 0;
        margin-bottom: 0px;
        margin-bottom: 20px;
        width: 100%;
        display: block;
    }
    
    

    If you want to apply the breakpoint on iPad or on screens with 1024px screen width, just wrap the css inside a media query. Example:

    @media only screen and (max-width: 1024px) {
        .responsive #top #wrap_all .flex_column.av-break-at-tablet, .responsive #top #wrap_all .av-break-at-tablet .flex_cell {
            margin: 0;
            margin-bottom: 0px;
            margin-bottom: 20px;
            width: 100%;
            display: block;
        }
    }

    This should display the cells as full width when the screen width is equal or less than 1024px.

    Best regards,
    Ismael

    in reply to: PHP Warning message #1192124

    Hi,

    Thank you for the update.

    The issue occurs when the theme tries to check if there are video elements in the posts. It tries to loop through the global $posts variable but for some reason it’s empty or undefined, and thus the error. Please edit the functions.php file, and look for this code around line 445:

    if( 'force_mediaelement' != $opt_mediaelement )
    		{
    			$condition  = ( $opt_mediaelement != "disable_mediaelement" ) && av_video_assets_required();
    		}
    

    Above, add this code:

    global $posts;
    

    Or just remove the av_video_assets_required completely.

    if( 'force_mediaelement' != $opt_mediaelement )
    		{
    			$condition  = ( $opt_mediaelement != "disable_mediaelement" );
    		}
    

    Best regards,
    Ismael

    in reply to: Layerslider will not show me my sliders #1192121

    Hi,

    Can we access the cPanel instead? For now, you may want to consider re-creating the sliders from scratch because it might not be possible to locate or fix the issue immediately.

    Please ask your hosting provider if it’s possible to remotely access the database. We have MySQL Workbench in our machine if necessary.

    Best regards,
    Ismael

    in reply to: Some type malfunctions in mobile view #1192118

    Hi,

    Thank you for the update.

    We added the css code back to make the header sticky on mobile view and we don’t seem to be seeing any issue with it. We also corrected a few css code in the field. Can you post the screenshot of the issue again? The previous screenshots are no longer accessible.

    Best regards,
    Ismael

    in reply to: Category boxes with images bottom of post #1192115

    Hi,

    You can use this one instead if you want to hide the content of the items in the archive pages.

    .archive .entry-content {
    	display: none;
    }

    This will also affect the images added in the content editor, so make sure that the featured image of the post is set.

    Best regards,
    Ismael

    in reply to: layerslider not adapted to text #1192111

    Hey Stilecatalini,

    Thank you for the inquiry.

    Are you saying that the text in the layer slider is not resizing properly? Is it too small? You can set the minimum font size of the layer in the Styles panel. In the Text | Font & Style box, look for the Min. Font Size field.

    Hope that helps.

    Best regards,
    Ismael

    in reply to: SmartCrawl Pro (WPMU) – Enfold versteckter Konflikt #1192109

    Hey madsonic,

    Thank you for the inquiry.

    How do the plugin prevent certain pages from being indexed? Does it set the noindex meta tag to the pages? Unfortunately, we are not familiar with the plugin, so additional assistance from the authors will definitely help.

    Is it working properly when the Yoast plugin is deactivated?

    Best regards,
    Ismael

    in reply to: Pricing and Masonry gallery #1192103

    Hi,

    Thank you for the update.

    It was an issue with the merged files. We toggled the Enfold > Performance > File Compression settings to reload the scripts and stylesheets. The site is displaying properly now.

    Best regards,
    Ismael

    in reply to: Image Animations & Tab Sections Not Working Properly #1192100

    Hi,

    Thank you for the update.

    You have to use the Layout Elements > Tab Section element, not the Tabs element. We added it above the Tabs element in the shop page.

    Best regards,
    Ismael

    in reply to: Product slider and shop page photos #1192096

    Hey Marijana74,

    Sorry for the delay. This is how we see the product page on MS Edge.

    Screenshot: https://imgur.com/a/73oWWPH

    It does look a bit blurred. Have you tried uploading a larger version of the image?

    You can also adjust the product image size in the Appearance > Customize > Woocommerce > Product Images panel.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. Please edit the column and set the Row Setting > Row Layout > Space between columns to the first option to create space between the columns. After that, set the Styling > Background > Background Repeat to Stretch to Fit. We can then use css to adjust the width of the columns or the space between them.

    #top .av_one_third {
       width: 32%;
       margin-left: 2%;
    }
    

    Best regards,
    Ismael

    in reply to: Table of content widget does not display #1192091

    Hi,

    Sorry for the delay. The table of contents is visible in the page when we checked. Is it fixed? Please check the screenshot below.

    Screenshot: https://imgur.com/a/SXonEyD

    Best regards,
    Ismael

    in reply to: Display the same date for all blog posts #1192089

    Hi,

    We’ll need to access the site in order to check the issue. Please provide the details in the private field. Also, note that we don’t provide support for third party plugins as stated on our support policy, but we’ll try to help as much as possible. For the meantime, please try to get in touch with the plugin developers for additional assistance.

    Best regards,
    Ismael

    Hey Concre,

    Thank you for the inquiry.

    Did you add any custom script or unique element in the front page? Since the issue is only happening in a single page, it’s possible that there is a particular element or script in that page that is causing the issue.

    Can we deactivate the plugins temporarily while we search for the issue?

    Best regards,
    Ismael

    in reply to: Translating 'Reloading the page' text #1192086

    Hi!

    Thank you for following up.

    You can add this code anywhere in the .po file.

    #: includes/helper-privacy.php:1691
    msgid "Reloading the page"
    msgstr "Puslapio perkrovimas"
    

    Adjust the translations if necessary.

    Best regards,
    Ismael

    in reply to: Some parts of the site disappeared #1192082

    Hi,

    Thank you for the update.

    We managed to get in via FTP, but it doesn’t seem to be the server where the corsidistorytelling site or the theme are contained. Are you sure that it’s the correct file server?

    The WP dashboard is still not accessible. The login credentials are incorrect.

    Best regards,
    Ismael

    Hi,


    @LawElite
    : We can’t seem to reproduce the issue on our end. The categories in the portfolio items are visible with or without using the block editor. Please create a new thread and post the necessary details in the private field so that we can check the site.

    Best regards,
    Ismael

    in reply to: Translating 'Reloading the page' text #1191751

    Hi,

    Thank you for the update.

    Looks like the theme has no translations for the Lithuanian (Lithuania) language yet. There’s no lt_LT.po file in the lang folder. Did you create one yourself? If you did, you can drop the following snippet anywhere in the .po file.

    #: includes/helper-privacy.php:1686
    msgid "To reflect your cookie selections we need to reload the page."
    msgstr "ADD TRANSLATIONS HERE"
    

    Afterwards, open the lang file in the PoEdit software, add the translations if you haven’t already, then update it to generate the .mo file with the new translations.

    You can also load the language file from the child theme to avoid losing the translations during a theme update.

    // https://kriesi.at/documentation/enfold/translation/#child-theme-translations

    Best regards,
    Ismael

    in reply to: Product Galley images quality is very low #1191749

    Hey DROR,

    Thank you for the inquiry.

    You should be able to use the woocommerce_gallery_thumbnail_size filter to adjust the size of the gallery thumbnails.

    function avf_custom_woocommerce_gallery_thumbnail_size() {
        return 'full';
    }
    add_filter( 'woocommerce_gallery_thumbnail_size', 'avf_custom_woocommerce_gallery_thumbnail_size' );
    

    Add it in the functions.php file.

    Best regards,
    Ismael

Viewing 30 posts - 18,931 through 18,960 (of 67,463 total)