Hi,

Sorry for the delay. We can still see the script error generated from the wp-includes/js/mce-view.min.js file, which seems to be related to the lodash utility library.

Is there a staging or development version of the site where we can debug the issue freely without bringing the live site down? As @mike pointed out above, we’ll have to temporarily disable the plugins while we debug the issue.

Best regards,
Ismael

Hey Redsand747,

Thank you for the inquiry.

Looks like you’re using the Advance Layout Builder (ALB) for that post. Unfortunately, the ALB elements doesn’t generate the schema markup for a post automatically or the elements don’t contain the appropriate markup, so you can either switch to the default editor, which uses a template containing the schema markup by default, or install a plugin that automatically generates a structured data for the post.

You can try one of these plugins.

// https://wordpress.org/plugins/wp-structuring-markup/
// https://wordpress.org/plugins/schema/

Best regards,
Ismael

Hey Marc,

Thank you for the inquiry.

That seems to be the expected behavior because as you zoom in, the emulated screen width decreases, so zooming in to 200% is the same as viewing the site on a small phone and this is why the burger menu displays.

We checked the above pages on our end, but we didn’t really see any unusual behavior or layout issue in the page.

Best regards,
Ismael

Hi,

Thank you for the update.

It doesn’t seem to work because of the dash symbol in the font name. To fix it, we used this code in the Quick CSS field to apply the Courier New font correctly.

#top #wrap_all .avia-slideshow-button, #top .avia-button, .html_elegant-blog .more-link, .avia-slideshow-arrows a::before {
	font-family: 'courier new','HelveticaNeue','Helvetica Neue','Helvetica-Neue',Helvetica,Arial,sans-serif !important;
	font-size: 15px;
	font-weight: 500;
}

Best regards,
Ismael

Hey vdlpwp,

Thank you for the inquiry.

You will have to manually translate the page used in the Page Content element, edit the pages in the other language using the element and manually re-select the translated page. That is the only way as of this moment.

Best regards,
Ismael

Hi,

Having the latest version of the theme doesn’t necessarily mean that it will contain the latest version of the layer slider plugin, but it should work just fine.

It’s possible that your server limits the memory to 256MB, so you should ask your hosting provider if it’s actually allowed to increase the limit in the root directory via .htaccess or the wp-config file. Though it may reflect that the limit is increased, but under the hood it’s still set to the imposed maximum memory limit. Is the site on a shared hosting?

You should also set the installation to debug mode so that we can check for errors in the log files.

// https://wordpress.org/support/article/debugging-in-wordpress/#example-wp-config-php-for-debugging

Best regards,
Ismael

Hi,

You can create a pseudo element inside the grid image, set its initial opacity to 0 and apply the gif background to it. You can then set it to fade in on hover.

.grid-entry.post-entry-3831 .grid-image::before {
	background-size: contain;
	background-image: url(https://beeldwerk.tv/wp-content/uploads/2020/03/venlo-3sec.gif);
	background-color: rgba(255,255,255,0.0);
	background-repeat: no-repeat;
	background-position: 50% 50%;
	transition: all 0.5s;
	content: '';
	width: 100%;
	height: 100%;
	display: block;
	position: absolute;
	z-index: 0;
	opacity: 0;
}

.grid-entry.post-entry-3831:hover .grid-image::before {
	opacity: 1;
}

Best regards,
Ismael

Hi,

Fatal error: Cannot redeclare av_countdown_events_fallback()

Looks like the theme’s shortcode files have been duplicated. You have to completely remove the theme from the wp-content > themes folder or rename it temporarily, then upload the latest version manually via FTP.

// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

Related threads:
// https://kriesi.at/support/topic/error-when-updating-2/#post-1193712
// https://kriesi.at/support/topic/bug-with-latest-version-of-enfold-and-template-builder-shortcodes-events-events/

Best regards,
Ismael

Hey!

Thank you for the update.

According to the following thread, the headers are added because of the PHP sessions, which is used by the theme to add extra options for the breadcrumbs and portfolio. The users there managed to use varnish and nginx reverse proxy caching by adding this code in the functions.php file.

function custom_theme_setup() {
        add_theme_support('avia_no_session_support');
}
add_action( 'after_setup_theme', 'custom_theme_setup' );

This will disable all sessions generated by the theme and hopefully remove all unwanted headers that prevents caching from working properly.

// https://kriesi.at/support/topic/enfold-seems-to-add-cache-disabling-headers/#post-546256

Best regards,
Ismael

Hi,

You can apply a different animation to the scroll to top button using this css code.

.avia_pop_class, .avia-search-tooltip {
    -webkit-animation: avia_pop 0.3s 1 cubic-bezier(0.175,0.885,0.320,1.275);
    animation: avia_pop 0.3s 1 cubic-bezier(0.175,0.885,0.320,1.275);
}

avia_pop is a custom css animation.

@-webkit-keyframes avia_pop {
  0%   { -webkit-transform:scale(0.8);  }
  100% { -webkit-transform:scale(1);  }
}
@-moz-keyframes avia_pop {
  0%   { -moz-transform:scale(0.8);  }
  100% { -moz-transform:scale(1);   }
}
@-o-keyframes avia_pop {
  0%   { -o-transform:scale(0.8);  }
  100% { -o-transform:scale(1);   }
}
@keyframes avia_pop {
  0%   { transform:scale(0.8);  }
  100% { transform:scale(1);   }
}

You can create your own animation and apply it to the button.

// https://animista.net/

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Did you set the Enfold > Privacy & Cookies > Default Cookie Behavior to the first option? This should automatically enable all external services including the Google Analytics tracker on page load even without the users’ cookie consent.

Best regards,
Ismael

Hi,

Sorry for the delay. It’s not working properly because the header_replacement_logo_id is undefined. To fix the issue temporarily, please edit the functions-enfold.php file, remove everything and replace it with the following code.

// https://pastebin.com/JDaJ3WfX

We’ll report the issue to our channel.

Best regards,
Ismael

Hi,

It’s directly related to a no-cache header Enfold theme puts down !!!

Sorry for the delay. The only time that the theme sets the header to no-cache is when someone is exporting the theme options, so those headers are definitely not set by the theme.

How do they check if the headers are actually set to no-cache? Are they using some kind of tool?

This is what we get when we check the headers of the kriesi.at site, which is using the Enfold theme, on https://httpstatus.io/

    date
    Mon, 30 Mar 2020 07:50:15 GMT
    server
    Apache
    vary
    Accept-Encoding,Cookie
    cache-control
    max-age=3, must-revalidate
    upgrade
    h2,h2c
    connection
    Upgrade, close
    transfer-encoding
    chunked
    content-type
    text/html; charset=UTF-8

As you can see Cache-control has a max-age of 3 days.

Best regards,
Ismael

Hi,

Sorry for the delay. It seems to be an issue with the layer slider transitions. Can we access the dashboard? We would like to check the transition settings of the slider.

Have you tried to adjust the transition settings?

Best regards,
Ismael

Hey PABLO EDUARDO,

Thank you for the update.

We encountered this same issue previously and provided a temporary fix. You can find the thread in the following link.

// https://kriesi.at/support/topic/slow-site-performance-site-stops-loading/#post-1187976

Or you can disable the theme’s Performance > File Compression settings and use a third party plugin like Autoptimize instead.

Best regards,
Ismael