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Hi,
Thank you for the info.
The site is still inaccessible or the server is down. We tried to disable the plugins and the theme by renaming their respective directories, but it’s still the same, so this is definitely a server issue. We also set the installation to debug mode and enabled the error logs, but it doesn’t post any errors, which means that your WordPress installation doesn’t actually load and again this is because of an issue with the server.
You should contact your hosting provider for more info.
Best regards,
IsmaelHi,
Sorry for the delay. We are not really sure if the latest version of the theme will actually help as it seems to be an issue between the plugins, or an issue with how they were initially implemented and how the products were translated. When we installed the WooCommerce Multilingual plugin, all products were removed except for one product but we are not sure why.
How did you translate the products previously, or what were the steps that you’ve taken to translate a single product?
Best regards,
IsmaelHi,
Sorry for the delay. We tried to access the file server but the account is incorrect or invalid. Please post another account and provide the URL of the page where we can actually see the pagination.
Best regards,
IsmaelHi,
Sorry for the delay. We enabled the error logs in the wp-config.php file, but we can’t check or test the layer slider because the WP account above is invalid. Please post another account in the private field including the login URL.
Best regards,
IsmaelHi,
Glad to know that the alternative is working. Unfortunately, we might not be able to help you with the original issue further because it’s server related and we are not that familiar with it. Please feel free to open a new thread if you have more inquiries.
Thank you for your patience.
Best regards,
IsmaelHi,
We are very sorry for the delay. As @Guenni007 suggested above, we used the ava_after_main_title hook in the functions.php file to render the content of a page that we have recently created (see private field) at the very top of every posts.
add_action('ava_after_main_title', function() { if(!is_singular('post')) return; $post = get_post(7752); $content = Avia_Builder()->compile_post_content( $post ); echo $content; });Best regards,
IsmaelHi,
Sorry for the delay. The changes are not taking effect because the Performance > File Compression settings are disabled. Please disable it temporarily and add this css code to reduce the size of the logo and prevent it from covering the burger menu and the search icon.
.responsive .logo img { max-height: 40px; }Best regards,
IsmaelApril 10, 2020 at 6:48 am in reply to: Cookie view different between desktop and mobile (4.7.4 – WP 5.4) #1202586Hey Timo,
Sorry for the delay. We can’t reproduce the issue on our end. This is how the privacy modal popup window looks on our end.
Screenshot: https://imgur.com/a/XgLzEtC
Please try to delete the browser cache and disable the Performance > File Compression settings temporarily.
Best regards,
IsmaelHi,
Sorry for the delay. Can we access the site or the dashboard? We would like to check the slow queries reported by the query monitor plugin. Please note that the reported missing dependencies are related to the advance layout builder, but it shouldn’t affect the dashboard. You won’t see those warnings when you’re editing a page using the builder.
Best regards,
IsmaelApril 10, 2020 at 6:35 am in reply to: Schlagwörterwolke ohne Rahmen / Schiftart Blogübersicht / Schriftart Sidebar #1202583Hey Sabine,
We are very sorry for the late response.
1.) You can use this css code to remove the borders around the tag cloud items and add a separator between them.
.tagcloud a { border: 0; } .tag-cloud-link::after { content: '/'; margin-left: 10px; display: inline; }If you want to replace the separator symbol, just edit this line.
content: '/';Best regards,
IsmaelHi,
Sorry for delay. We can’t seem to reproduce the issue on our end. The above the fold content are fully visible in the screen and there’s no extra space below the orange bar. They are both full width as well.
Best regards,
IsmaelHey S.,
Thank you for the inquiry. There’s actually no plan on adding new options for the social icons because the existing ones are quite enough for most users, and those that require more options or just looking for something different can install third party plugins.
Please check these plugins.
// https://wordpress.org/plugins/social-icons/
// https://wordpress.org/plugins/easy-social-icons/Best regards,
IsmaelApril 10, 2020 at 6:16 am in reply to: changing breadcrumbs background color and font size in the icon boxes #1202578Hi,
You can also get icons from flaticon, but only flat and monocolored ones. You can upload colored icons but they will just be flattened and the colors will be removed.
Best regards,
IsmaelApril 10, 2020 at 6:10 am in reply to: Layerslider loads twice, layers don't display, transitions display blanks #1202573Hi,
Sorry for the delay. Did you install any kind of image optimzation plugin with lazy load option? Please try to disable the lazy load and cache plugin temporarily. Let us know if it changes anything.
Best regards,
IsmaelHi,
Please open a new ticket and post the necessary details in the private field so that we can check the issue properly.
Best regards,
IsmaelHi,
You can use this css code to reduce the masonry element to a single column.
.av-masonry .av-masonry-entry { width: 100%; }Best regards,
IsmaelHey!
We would like to ask the following question again. What is the value assigned to the $test_name variable?
AND wp_misano_places.name=$test_name");Best regards,
IsmaelHi,
We are very sorry for the delay. Yes, the plugin is now fully configured in the theme. You don’t have to do anything if you already have the plugin installed and set up previously. This new implementation replaces the old Instagram widget from the theme.
Best regards,
IsmaelHey B2LFilms,
Thank you for the inquiry.
You’re using the string concatenating operator instead of the assign operator.
$link .= “http://corona-unternehmens-hilfe.com”;Just remove the dot before the equal sign.
$link = “http://corona-unternehmens-hilfe.com”;Best regards,
IsmaelHi,
You can use this css code to adjust the width of the logo.
#header .logo img { top: 50%; transform: translateY(-50%); max-width: 200px; } #header .logo, #header .logo a { width: 200px; }The menu will have to be adjusted afterwards.
Best regards,
IsmaelHi,
Yes, you can enable the option and continue using own caching plugin. If you have more inquiries, please don’t hesitate to open a new thread. We’ll close this thread for now.
Best regards,
IsmaelHi,
We are quite sorry for the delay. The burger menu displays properly when we check it on an iPhone emulation. Did you figure out the issue?
Best regards,
IsmaelHey maxgorelkine,
Thank you for the inquiry.
You can manually edit the enfold\config-templatebuilder\avia-shortcodes\portfolio\portfolio.php file and add the extra content there, or use the avf_portfolio_extra filter, which is the same as the avf_masonry_loop_prepare filter but for portfolio element.
Best regards,
IsmaelHi,
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelApril 8, 2020 at 8:44 am in reply to: Breadcrumbs are not showing its hierarchy properly for few products #1201819Hi,
Thank you for the update.
That is the default layout of the breadcrumb. It will only display the parent category and the first category associated with the product. If we are not mistaken, FLASH DRAM & EP is the parent category of Industrial Flash, so those are the only links that display.
Best regards,
IsmaelApril 8, 2020 at 8:37 am in reply to: Slider error: Uncaught TypeError: ie.transitions._slideTimeline.stop is not a f #1201815Hi,
We are just suggesting a good or optimal web development practice. Would you install WP Fastest Cache and WP Rocket in the same site? I guess not, but if you insist on using the same type of plugin, you can start by eliminating the transitions, which seems to be where the issue resides as @Yoqona pointed out above. Unfortunately, we are not yet sure what’s in the slider revolution plugin that conflicts with the layer slider. Please contact the plugin author for additional help.
We’ll forward the thread to our channel.
Best regards,
IsmaelHi,
Great! Glad it worked. We’ll close the thread for now. Please don’t hesitate to open another if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Sorry for the confusion. You can edit the loop-index.php file as @Victoria suggested, or the single.php file and place the plugin snippet right below this code.
get_template_part( 'includes/loop', 'index' ); $blog_disabled = ( avia_get_option('disable_blog') == 'disable_blog' ) ? true : false;Best regards,
IsmaelApril 8, 2020 at 6:32 am in reply to: My Website category and tag has been set to noindex. please help. #1201779Hey Hsinfei,
Thank you for the inquiry.
We are having a bit of difficulty navigating the site because of the language, but we managed to check one of the category pages and it doesn’t seem like the noindex meta tag is added to it. Where can we see the issue? (see private field)
Best regards,
Ismael -
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