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Viewing 30 posts - 18,601 through 18,630 (of 66,739 total)
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  • in reply to: Burger Transparancy -> Color Opaque #1183741

    Hey sftsengineering,

    Thank you for the update.

    Can i change the burger “icon” to a circle with the lines in there?

    Yes, that should be possible. You can try the following css code to make the burger menu round and add a border around it.

    #top #header .av-main-nav > .av-burger-menu-main > a > .av-hamburger {
    	border: 3px solid #989da1;
    	box-sizing: content-box;
    	border-radius: 100%;
            height: 25px !important;
            line-height: 28px !important;
            overflow: hidden;
    	position: relative;
    	padding: 15px;
            top: 25px;
            width: 25px;
    }
    
    .av-hamburger-box {
    	display: inline-block;
    	height: 25px !important;
    	position: relative;
            width: 25px;
    }

    It might require a few adjustments.

    Best regards,
    Ismael

    in reply to: Sticky menu bar in footer with icons? #1183736

    Hi,

    Thank you for the info.

    You can add the following css code to align the menu items horizontally and limit the height of menu container. If you want to add the icons, in the Appearance > Menus panel you can manually insert the image or icon html in the menu items’ Navigation Label field.

    #nav_menu-2 {
    	position: fixed;
    	bottom: 0;
    	z-index: 2;
    	width: 100%;
    	height: 60px;
    }
    
    #nav_menu-2 .menu li {
    	float: left;
    	clear: none;
    	width: 33.33%;
    	background: red;
    	margin: 0;
    }
    
    @media only screen and (min-width: 768px) {
       #header .widget {
           display: none; 
       }
    }

    Unfortunately, we can’t help you add extra options like the sliding containers for the search field or the category list. It’s beyond the scope of support.

    Best regards,
    Ismael

    in reply to: buttons on sliders on smartphones disappear #1183735

    Hi,

    Thank you for the info.

    Again, you can instead use the Fullscreen slider if you want a slider that automatically inherits the height of the browser window. It’s the same as setting the minimum height to 100%. Unfortunately, it’s not possible to add the minimum height option without significant amount of modification in the shortcode files.

    Best regards,
    Ismael

    Hey MikepFive5,

    Thank you for the inquiry.

    Have you tried using the Masonry Gallery instead of the Masonry element for posts? The gallery items are automatically set to open the large version of the image in a modal popup window or lightbox.

    Best regards,
    Ismael

    in reply to: Enfold 4.7.2 causing massive SQL usage #1183732

    Hi!

    Thank you for following up.

    What is the name of your hosting provider? Is the site on a shared hosting plan? MariaDB same as MySQL should have a general query log option. It can be enabled via the command line or in the database configuration file.

    // https://mariadb.com/kb/en/general-query-log/

    Did you enable Performance > File Compression settings? Please disable it temporarily and check if there are a lot of merged scripts and stylesheets in the wp-content > uploads > dynamic_avia. If there are multiple copies of the merged files, then it’s possible that the compression is causing the spike.

    Cheers!
    Ismael

    Hi,

    @Tuomo: Thanks for helping. :)

    Best regards,
    Ismael

    in reply to: Video issue #1183728

    Hey soniavoice,

    Thank you for the inquiry.

    It seems to be an issue with the Litespeed cache plugin or its minification/compression option. The videos are loading properly when the plugin is disabled. Please enable the plugin back and try to disable its file compression option.

    Best regards,
    Ismael

    in reply to: Comments in posts not showing #1183727

    Hi,

    Thank you for the update.

    We’ll keep the thread open. Let us know if the issue occurs again. If it does, please post the login details in the private field so that we can access the dashboard.

    Best regards,
    Ismael

    in reply to: Logo disappear only on desktop screen #1183723

    Hi,

    Thank you for the update.

    The logo is now visible on our end — checked on Firefox Windows 10. Did you figure out the problem?

    This is the sreenshot:

    // https://imgur.com/a/z9FWIN3

    And here’s the markup:

    <span class="logo"><a href="https://www.hilaor.com/" style="max-height: 70px;"><img src="https://www.hilaor.com/wp-content/uploads/לוגו-שקוף-2.png" alt="" style="max-height: 70px;" width="300" height="100"></a></span>
    

    Best regards,
    Ismael

    in reply to: Possible Bug Report – LuckyWP Table of Content #1183722

    Hi,

    Thank you for the info.

    Looks like the plugin prematurely closes the whole section, but we can’t figure out why or how. We tried to check the value of the $content, but we didn’t find any incorrect markup.

    // https://pastebin.com/VLA01bJn

    Content is incorrect HTML (some tags are not closed and there are extra closing tags).

    Please ask the plugin author which tags are not being closed properly. Since they already figured it out, it will be a lot easier if they could provide that info.

    Have you tried using the theme’s TOC widget instead?

    Best regards,
    Ismael

    in reply to: Hide featured image on single portfolio… recursively #1183718

    Hi!

    Thank you for the update.

    Should I try to update the above filter provided by Mike to include this condition on image size?

    Yes, that is correct. You can add the condition inside the filter that @Mike suggested above.

    function avf_disable_portfolio_featured_image( $html, $post_id, $post_image_id, $image_size ) {
        if(is_singular('portfolio') && $image_size == 'entry_with_sidebar') {
        	$html = '';
        }
        return $html;
    }
    add_filter( 'post_thumbnail_html', 'avfdisable_portfolio_featured_image', 10, 4 );

    Best regards,
    Ismael

    in reply to: Add background to full width section #1183484

    Hi,

    Thank you for following up.

    Try to set the height of the particle canvas to auto to prevent it from getting distorted.

    .particles-js-canvas-el {
    	height: auto !important;
    }

    Best regards,
    Ismael

    in reply to: Advanced Layerslider images not showing #1183477

    Hi,

    Thank you for the info.

    It was an issue with Jetpack’s lazyload option. The lazyload option disables the source image on page load, but then fails to put it back when the image is finally visible on the view port. We disabled the option temporarily.

    Best regards,
    Ismael

    in reply to: Big preview image won't resize #1183471

    Hi,

    Thank you for the update.

    We would like to try and adjust the thumbnail size but the account above doesn’t have admin rights, so we couldn’t access the Settings > Media panel. Please set the user role to admin or provide a different user with admin rights.

    Best regards,
    Ismael

    in reply to: Failed to load javascript resource #1183466

    Hi,

    Have you tried doing the search and replace method? All you need to do is search for the old URLs and replace it with the new one. You can use the plugin or do an SQL query manually. Please check the articles above.

    Truth to be told, this is not an issue with the theme. As you have mentioned yourself, someone in your team failed to migrate or transfer the site correctly.

    Maybe the coworker who uploaded the database screwed up.

    Best regards,
    Ismael

    in reply to: Hide featured image on single portfolio… recursively #1183462

    Hi!

    Thank you for the update.

    You can add a condition inside the filter based on the value of the image size used in the get_the_post_thumbnail function. For example, in the related posts section the name of the thumbnail is square, so the condition will look something like the following.

    if($size != 'square') {
       return '';
    }

    // https://developer.wordpress.org/reference/hooks/post_thumbnail_html/

    Cheers!
    Ismael

    in reply to: Why changed Backend Design in 4.7.2 ? #1183447

    Hi,

    Thank you for the update.

    The latest version 4.7.4 is now available. You can manually download it from your Themeforest account or upgrade the theme automatically in the dashboard.

    but have to set the color for buttons site wide,

    There is a color option (Button 1 Color, Button 2 Color) for each button in the Advanced panel. It’s right beside the button label field.

    Best regards,
    Ismael

    in reply to: video background #1183438

    Hey Stilecatalini,

    Thank you for the inquiry.

    The video background is hidden or disabled on mobile view by default, so you have to add a fall back image and it will display instead of the video. Can you give us a link to the page containing the layer slider?

    Best regards,
    Ismael

    in reply to: Horizontal Gallery Problem #1183427

    Hi,

    Thank you for the update.

    It seems to be an issue with the lazy load option. Is it working correctly when the lazyload option is disabled?

    You can also try to set a minimum width to the images to prevent miscalculation of the gallery container width.

    .av-horizontal-gallery-img {
    	min-width: 178px;
    }

    Please don’t forget to disable the Performance > File Compression settings after adding the code.

    Best regards,
    Ismael

    in reply to: One pager's navigation flickering #1183424

    Hi,

    Thank you for the update.

    The menu flickers because the menu items’ (location, staff) URL field were blank and the color sections didn’t contain the appropriate ID attribute. We added a few color section in the page to separate the elements and name them accordingly.

    Best regards,
    Ismael

    in reply to: Tab Section – Background images visibility #1183335

    Hi,

    Thank you for the info.

    The background in the tab section doesn’t align correctly because the tab section container is wider compare to the container of the color section. What we can do is adjust the size and position of the tab section background until it aligns with those in the color section. Please try this css code.

    .responsive #top .av-layout-tab {
    	background-size: 1260px auto !important;
    	background-position: 120px 0 !important;
    }

    The value of the css properties above might have to be adjusted on different screens.

    This is the result after adding the css code.

    Screenshot: https://imgur.com/a/gGaONTO

    Best regards,
    Ismael

    in reply to: Invalid form for reCAPTCHA sent. #1183333

    Hi,

    Setting it to the first option is fine as long as the users are notified that the cookies are required to enable certain services or functionality in the site and that they have an option to disable them manually if they want to. You can also provide instructions on how they can control cookies in their browser in a dedicated cookie or privacy page. A good example of a cookie consent message can be found directly in the ICO site. Here’s what their cookie consent widget says.

    Necessary cookies
    Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

    The cookie control instructions can be found here: https://ico.org.uk/your-data-matters/online/cookies/

    @soltner: Thanks for chiming in. How do you test or simulate the connection speed? Are you throttling it from the browser? Please create a new thread/ticket so that we can check the issue separately.

    Best regards,
    Ismael

    in reply to: add (floating) button to header area #1183328

    Hi,

    Glad it’s working. You can add this css code to add a border radius to the button.

    #header .widget .menu-item a .avia-menu-text {
    	border-radius: 4px;
    }

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: problem scroll to next section in enfold 4.6.2 #1183327

    Hi,

    Thank you for the update.

    Looks like it’s trying to scroll to a hidden section (av_section_11). Please try to edit the js > avia.js file and look for this code around line 735:

    container   = clicked.parents('.container_wrap:eq(0)').nextAll('.container_wrap:eq(0)');
    

    Replace it with:

    container   = clicked.parents('.container_wrap:eq(0)').nextAll('.container_wrap:eq(0):visible');
    

    The arrow will try to look for the next visible section instead of the section next to the current one.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. The theme options are loading properly now. For some reason, the errors went away after enabling SCRIPT_DEBUG and CONCATENATE_SCRIPTS. The server is probably loading the older scripts previously.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. The magazine element doesn’t recognize post formats by default, but it can be modified. Please check the following thread.

    // https://kriesi.at/support/topic/enfold-magazine-post-with-link-format-does-run/#post-435156

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Layer Slider #1183324

    Hi,

    Thank you for the info.

    We tried to modify the language file or locale directory but it’s not working. Have you tried asking the seller for additional assistance?

    Best regards,
    Ismael

    in reply to: Image size always seems to be "scaled" #1182958

    Hey ColinWalton,

    Thank you for the inquiry.

    This is a new WordPress feature that handles big images. It limits the size of the uploaded images based on a specified threshold. You can use the “big_image_size_threshold” filter to change the threshold or disable the automatic scaling completely.

    add_filter( 'big_image_size_threshold', '__return_false' );
    

    // https://make.wordpress.org/core/2019/10/09/introducing-handling-of-big-images-in-wordpress-5-3/

    Best regards,
    Ismael

    in reply to: Enfold 4.7.2 causing massive SQL usage #1182957

    Hi,

    Thank you for the update.

    They should at least check which database queries are causing the spike by enabling the mysql general logs. The SQL statements in the log should give hints which scripts or functions are executed during the spike.

    // https://dev.mysql.com/doc/refman/5.7/en/query-log.html

    It’s possible that another plugin or a custom script is causing it instead of the theme.

    Best regards,
    Ismael

    in reply to: Portfolio Entry with external link #1182956

    Hi,

    Thank you for the info.

    We adjusted the script in the functions.php file so that it only applies the target attribute to the items with an external domain. It is now working as expected.

    Best regards,
    Ismael

Viewing 30 posts - 18,601 through 18,630 (of 66,739 total)