Tagged: 

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • February 8, 2020 at 5:46 pm #1182617
    vmtu

    Hi,
    I put 6 images on horizontal garelly, it only show 5 images and the navigation button doesn’t work well.
    aslo in mobile mode, the images aren’t responsive.

    please check at the link here: https://aircompressor-vietnam.com/products/screw-air-compressor/oil-flooded/kobelion-iv-15-37-kw/

    Thank you

    February 9, 2020 at 10:27 am #1182700
    vmtu

    Hi support team,
    is there anyone can help me?
    just wating for you too long..
    looking forward to your support.

    thank you!

    February 9, 2020 at 2:16 pm #1182725
    Rikard

    Hi,

    I’m not sure which element you are referring to on the page you linked to, could you clarify a bit or post a screenshot highlighting the problem you are having please?

    Best regards,
    Rikard

    February 9, 2020 at 2:30 pm #1182736
    vmtu

    hi Rikard,

    Please find as the image here: https://aircompressor-vietnam.com/wp-content/uploads/2020/02/Horizontal-gallery.jpg

    Thank you.

    February 11, 2020 at 12:56 pm #1183427
    Ismael

    Hi,

    Thank you for the update.

    It seems to be an issue with the lazy load option. Is it working correctly when the lazyload option is disabled?

    You can also try to set a minimum width to the images to prevent miscalculation of the gallery container width.

    .av-horizontal-gallery-img {
	min-width: 178px;
}

    Please don’t forget to disable the Performance > File Compression settings after adding the code.

    Best regards,
    Ismael

    February 11, 2020 at 5:10 pm #1183598
    vmtu

    Hi Ismael,
    I deactivated the lazyload plugin and it worked correctly.
    One more thing is when in tablet or mobile mode , the image is not full high.
    Like the screen shot image here: https://aircompressor-vietnam.com/wp-content/uploads/2020/02/Horizontal-gallery2.png
    How can I fix it?

    Thank you!

    February 11, 2020 at 6:00 pm #1183625
    Jordan Shannon

    Hi,

    I see the screenshot is from within the WordPress back-end. Have you confirmed the problem is occurring from within the browser or on the actual tablet device itself. I’m not able to recreate the problem.

    Best regards,
    Jordan Shannon

    February 12, 2020 at 2:16 am #1183717
    vmtu

    Hi Jordan,

    Yes, the problem occurs on browser.
    Please see another screenshot here: https://aircompressor-vietnam.com/wp-content/uploads/2020/02/Horizontal-gallery-3.png

    Thank you.

    February 14, 2020 at 8:41 am #1184429
    Ismael

    Hi,

    Thank you for the update

    You don’t need the following code anymore because you already disabled the lazyload option.

    .av-horizontal-gallery-img {
	min-width: 178px;
}

    Removing the code should fix the issue on smaller screens.

    Best regards,
    Ismael

    February 14, 2020 at 2:34 pm #1184492
    vmtu

    Hi Ismael,
    although I deleted your code, the problem still the same
    you can refer to link here: https://aircompressor-vietnam.com/4501-2/

    Thank you.

    February 17, 2020 at 11:49 am #1185172
    Ismael

    Hi,

    Sorry for the delay. Can we access the dashboard? We would like to check the gallery settings. Please post the login details in the private field.

    Best regards,
    Ismael

    February 19, 2020 at 4:56 pm #1186110
    vmtu

    Hi Ismael,

    Please check detail below.

    Thank you.

    February 21, 2020 at 2:24 am #1186590
    Ismael

    Hi,

    Thank you for the info.

    We adjusted the Styling > Gallery Settings > Gallery Height settings. This seems to be the only way to prevent the images from being cut off or from overflowing outside the gallery container.

    Best regards,
    Ismael

    February 21, 2020 at 2:29 pm #1186736
    vmtu

    Hi Ismael,

    It doesn’t work.

    Thank you.

    February 24, 2020 at 4:16 am #1187177
    Ismael

    Hi,

    You might have to use another element in place of the horizontal gallery because the items are automatically resized similarly or uniformly regardless of the actual image size. It also cuts off parts of the images in order to keep their aspect ratio, so it will not work if the image contains vital information such as text. You can try the Easy Slider element instead.

    Thank you for understanding.

    Best regards,
    Ismael

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 15 total)
  • You must be logged in to reply to this topic.