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Viewing 30 posts - 18,541 through 18,570 (of 66,739 total)
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  • in reply to: video background #1185102

    Hi,

    Sorry for the delay. Please post the login details in the private field so that we can check the current setup of the layer slider and hopefully provide a working example of the background video.

    Best regards,
    Ismael

    Hi,


    @wabrahams
    : In the latest version (4.7.3), there is a new option for the default or desktop screens in the Styling > Font Sizes panel. You can now adjust the slider captions separately.

    Best regards,
    Ismael

    in reply to: Spam emails from contact form #1185094

    Hi,

    Thank you for the inquiry.

    The latest version doesn’t really have any dedicated patch for the contact form or the spam protection, but you should update the theme to the latest version anyway. Do you have a screenshot of the spam mail?

    Best regards,
    Ismael

    in reply to: reCAPTCHA problem #1185090

    Hi,

    Thank you for the update.

    We are able to send a message using the form in the contact page. Is it working properly on your end now? Please try to disable the Performance > File compressions settings temporarily and remove the browser cache, then try it again.

    Best regards,
    Ismael

    in reply to: The Events Calendar 5.0 Customizer – not available #1185086

    Hi,

    Sorry for the delay. It was an issue with our connection. We can now access the site properly and are able to update the plugins manually. The update of the Pro version to 5.0.1 seems to have fixed the issue.


    @spidercreations
    : Please try to update the default plugin to version 6.4.7 and the Pro version to 5.0.1.

    Best regards,
    Ismael

    in reply to: Portfolio Previous/Next Navigation Issues #1185080

    Hi,

    Yes, that is correct. There is an available filter that you can use to adjust the query for the post navigation, but we might not be able to help you adjust it based on your requirements due to time constraints. You can find an example here:

    // https://adambrown.info/p/wp_hooks/hook/get_%7B$adjacent%7D_post_join

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Enfold 4.7.2 causing massive SQL usage #1185066

    Hi,

    Thank you for the info.

    Can we access the dashboard? Maybe we’ll be able to pinpoint the issue using the Query Monitor plugin.

    Best regards,
    Ismael

    in reply to: Problem in Tab section position below or above #1185063

    Hi,

    Thank you for the update.

    We didn’t find the same text or translations on line 16410. Please try to add this code anywhere in the .po file.

    # @ avia_framework
    #: config-templatebuilder/avia-shortcodes/tab_section/tab_section.php:213
    #, fuzzy
    msgid "Display Tabs above content"
    msgstr "Afficher les onglets à gauche"
    
    # @ avia_framework
    #: config-templatebuilder/avia-shortcodes/tab_section/tab_section.php:214
    #, fuzzy
    msgid "Display Tabs below content"
    msgstr "Afficher les onglets à gauche"
    

    After that, install the Loco Translate plugin, go to the Themes panel, look for the theme and the FR language, then sync the lang files.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Would you like to move the language or flag switcher to the right side of the header? This css code should help.

    .wpml-ls-legacy-list-horizontal, .wcml-horizontal-list {
    	float: right;
    }

    Best regards,
    Ismael

    in reply to: Mega Nav Column Divider Border #1185058

    Hi,

    Thank you for following up.

    You can add this css code to change the style of the parent menu or those with child items.

    #top #header .avia_mega_div > .sub-menu > li > .sub-menu > li.menu-item-has-children > a {
    	color: blue;
    	font-weight: bold;
    }

    And this css code for the child items.

    #top #header .avia_mega_div > .sub-menu > li > .sub-menu > li.menu-item-has-children ul li a {
    	color: gray;
    }

    Best regards,
    Ismael

    in reply to: buttons on sliders on smartphones disappear #1185054

    Hi,

    Thank you for the update.

    Yes, there is that option but you can’t set it to 100% or based on the height of the view port. Also, the minimum height is applied to the slides, not the parent container.

    Best regards,
    Ismael

    in reply to: Empty list slider in layer slider #1185053

    Hi,

    Yes, we encountered a few threads with this issue. What is the version of your theme prior to the update? It seems to be happening on installations that upgraded from a very old version of the theme containing a different version of the layerslider.

    To fix the issue, you have to manually create the group_id column in the layer slider table. Please check the following thread.

    // https://kriesi.at/support/topic/layer-slider-fails-on-enfold-update-4-6/#post-1159740

    Best regards,
    Ismael

    in reply to: Blog layout not working as expected #1185052

    Hi,

    Thank you for the info.

    Looks like it’s only possible when the first element in the builder is a text block. You’ll have to add the excerpt manually because the first element in the strila posts is a slider.

    Best regards,
    Ismael

    in reply to: Widget area scroll with page #1185050

    Hi,

    Thank you for the info.

    How can we show featured image above the actual full blog post too?

    Since you’ve switched to the advance layout builder, the featured image will not display automatically, so you have to insert it manually using any image element from the builder.

    Best regards,
    Ismael

    in reply to: can't display my category in shop page #1185049

    Hi,

    Thank you for following up.

    We added the following filter in the functions.php file to fix the issue temporarily.

    add_filter('avia_product_slide_query', function($query, $params, $ordering_args) {
    	unset($query['tax_query'][0]);
    	return $query;
    }, 10, 3);
    

    For some reason, the tax_query parameter contains a product visibility taxonomy and the term inside it doesn’t seem to exists causing an invalid query.

    Best regards,
    Ismael

    in reply to: Horizontal Gallery Problem #1184429

    Hi,

    Thank you for the update

    You don’t need the following code anymore because you already disabled the lazyload option.

    .av-horizontal-gallery-img {
    	min-width: 178px;
    }

    Removing the code should fix the issue on smaller screens.

    Best regards,
    Ismael

    in reply to: Enfold Submenu too far from sticky menu #1184425

    Hi,

    Thank you for the info.

    You can add this css code to adjust the position of the sub menu when the header shrinks or on window scroll.

    .html_header_top .header_color.header-scrolled .main_menu ul:first-child > li > ul {
    	top: auto;
    }

    Best regards,
    Ismael

    in reply to: The Events Calendar 5.0 Customizer – not available #1184424

    Hi,

    @Cliffy: Thank you for the info. Unfortunately, the staging site is not loading properly on our end — it’s very slow, so we can’t debug the issue properly. Where is the site hosted?

    We’ll try to inspect the issue on our end and give an update as soon as possible.

    Best regards,
    Ismael

    in reply to: Portfolio Previous/Next Navigation Issues #1184423

    Hi,

    Thank you for the update.

    The same_category parameter is actually working but not how you expect it to. The item Hoffman’s Chocolates displays after the Shades of time at FLL item because they both belong in the same category called Airport/Aviation. You have to remove the item Shades of time at FLL from that category if you want the post navigation to fetch the next item in the Retail category, which is the The Port Retail item.

    Best regards,
    Ismael

    in reply to: Hide featured image on single portfolio… recursively #1184417

    Hi,

    Thank you for the update.

    We missed an underscore in the function or callback name, so instead of avf_disable_portfolio_featured_image, it was named avfdisable_portfolio_featured_image. We corrected the function name. It is working properly now.

    Best regards,
    Ismael

    in reply to: Google map und Youtube video wird nicht angezeigt #1184414

    Hi,


    @BartlingMedia
    : You’re welcome! Glad it worked. Please feel free to open a new thread if you need anything else.

    @DirkB: Where can we see the message? Please open a new thread/ticket and post the necessary details in the private field. We’ll continue there. Thank you.

    Best regards,
    Ismael

    in reply to: Burger Transparancy -> Color Opaque #1184413

    Hi,

    Glad it worked!

    You can apply the background to the .av-hamburger container. Just add this property in the first css declaration above.

    background: rgba(255,255,255,.2);
    

    The value .2 is the opacity or transparency in case you want to adjust it.

    Best regards,
    Ismael

    in reply to: Add background to full width section #1184389

    Hi,

    mh, with this code the animation is only a little bit above in the section.

    What do you mean by “above in the section”?

    To make it full width on mobile view, please add this css code or combine it with the previous css declaration.

    #homedesktoptest .container {
    	width: 100% !important;
    	max-width: 100% !important;
    }

    Best regards,
    Ismael

    in reply to: PROBLE ENFOLD AND GOOGLE ANALITYCS #1184387

    Hi,

    Thank you for the update.

    The Google tracker doesn’t load properly when the Autoptimize plugin is enabled. Did you include internal scripts from the compression? We disabled the plugin temporarily. (see private field)

    Best regards,
    Ismael

    in reply to: Blog post featured image #1184377

    Hey rasmusheil,

    Thank you for the inquiry.

    The featured image should be displaying automatically in the post unless you’re using the Advance Layout Builder (ALB) instead of the default Classic or Block Editor. Are you using the ALB for the post? If yes, then you have to add the featured or main image manually using one of the available image elements in the builder.

    Best regards,
    Ismael

    in reply to: Problem with Layer Slider on mobile #1184375

    Hi,

    Thank you for the update.

    Did you enable the Slider Settings > Slideshow > Slideshow Behavior > Start only in viewport option? Please try to disable the option so that the slider starts or transitions automatically on page load.

    Best regards,
    Ismael

    in reply to: Problem with Easy Slider #1184374

    Hi,

    Thank you for the info.

    That is the default behavior of the Easy Slider. The slider will not inherit the height of the cell or the parent container. This is to ensure that the aspect ratio of the images are kept. What we can do is hide the slider on certain screen width and display another element in its stead. You can toggle the element or cell visibility in the Screen Options panel or tab.

    Best regards,
    Ismael

    in reply to: Cleanup wp_options Table – aviaAsset_avia-head-scripts #1184373

    Hi,

    Thank you for the inquiry.

    Are you using Memcached for your database, or fetching cached data from it? The compression has issues with this method because it returns a database entry with an old timestamp, so the theme doesn’t know the merged files already exist and generates them repeatedly. There is an available filter that you can use to remove this timestamp and prevent duplication of compressed files.

    /* 
     * Some server configurations seem to cache WP options and do not return changed options - so we generate a new file again and again
     * This filter allows to return the same value (or a custom value) for each file. "---" is added to seperate and identify as added value.
     * Return empty string to avoid adding.
     * 
     * The following snippet shows what to return.
     * 
     * @since 4.7.2.1
     * @param string $uniqid
     * @param array $data
     * @param WP_Scripts $enqueued
     * @param string $file_group_name
     * @param array $conditions
     * @return string				
     */
    function avf_custom_merged_files_unique_id( $uniqid, $file_type, $data, $enqueued, $file_group_name, $conditions )
    {
    	return '';
    }
    
    add_filter( 'avf_merged_files_unique_id', 'avf_custom_merged_files_unique_id', 10, 6 );
    

    If this doesn’t work, please disable the compression completely and use an extension like Autoptimize instead.
    Best regards,
    Ismael

    in reply to: Sidebar im Shop #1184369

    Hi,

    Thank you for the update.

    That is the default layout of the single product pages — the sidebar or widget area is by default below the product image. If you want to move the sidebar to the right of the main content container, please check the instructions in the following thread.

    // https://kriesi.at/support/topic/my-shop-sidebar-changes-when-a-category-is-clicked/#post-1166214

    Best regards,
    Ismael

    in reply to: How to: Tab Section Swipe in Mobile View #1184367

    Hi,

    Unfortunately, this is not possible because the tab title container unlike the tab content container doesn’t contain any navigation, so we won’t be able to apply the swiper without major modification in the tab section layout and its scripts. You may need to hire a freelance developer to add this feature. Please contact our partner Codeable for more info.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

Viewing 30 posts - 18,541 through 18,570 (of 66,739 total)