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Viewing 30 posts - 18,451 through 18,480 (of 67,463 total)
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  • Hey 0_o,

    Thank you for the inquiry.

    You can change the heading tag to h2 by editing the slide’s Advanced > Heading Tag settings. Make sure to update the theme to the latest version, 4.7.4.

    Best regards,
    Ismael

    in reply to: Enfold/Woocommerce bundle plugin #1214528

    Hi,

    Thank you for the update.

    We are not really sure why it’s not working. Can we access the site? We would like to check the dashboard and the product settings.

    For additional assistance, please contact the plugin developers.

    Best regards,
    Ismael

    in reply to: Gallery image sizing and loading issues #1214526

    Hey rlhinirv57,

    Thank you for the inquiry.

    You can disable the animation from the element’s Advanced > Animation toggle. Set the Thumbnail fade in effect to the first option. And use this css code to display the actual size of the images and prevent them from being stretched.

    #top div .avia-gallery .avia-gallery-big-no-crop-thumb img {
        width: auto !important;
        height: auto !important;
    }

    Best regards,
    Ismael

    in reply to: Burger-Menu / How can I change the position? #1214525

    Hey Carsten,

    Thank you for the inquiry.

    We can’t inspect the site because the access to it is forbidden. Do we need to log in?

    You can use this code in the Quick CSS field to center align the menu icon.

    .responsive #top #wrap_all .av_mobile_menu_tablet .main_menu {
    	top: 0;
    	left: auto;
    	right: 50%;
    	transform: translateX(-50%);
    }
    

    Best regards,
    Ismael

    in reply to: Back to blog post overview – page seems empty #1214523

    Hi,

    Thank you for the update.

    You can disable the preloader in the Enfold > Theme Options panel. Just look for the Page Preloading option right below the favicon field and turn if off.

    Best regards,
    Ismael

    Hi,

    @Itai: Try to disable the Performance > File Compression settings temporarily after adding the code. And don’t forget to remove the browser cache. Let us know if it helps.

    Best regards,
    Ismael

    Hey Carsten,

    Thank you for the inquiry.

    Where did you get the fonts? Please note that you can only upload fonts from Google. If you have a custom font from a different source, try to manually add them using the @font-face rule.

    // https://css-tricks.com/snippets/css/using-font-face/

    Best regards,
    Ismael

    in reply to: How create and add subtitle in single post #1214519

    Hey Vadivel,

    Thank you for the inquiry.

    As suggested in the previous thread, you can modify the includes > loop-index.php file to change the default layout of the single post, or add new content to it. You can find the title around line 322:

    	if( strpos( $blog_global_style, 'modern-blog' ) === false )
    						{
    							echo $cat_output . $title;
    						}
    						else 
    						{
    							echo $title . $cat_output;
    						}
    

    Best regards,
    Ismael

    Hey Vadivel,

    Thank you for the inquiry.

    If you want to move the category below the featured image, you have to modify the theme’s includes > loop-index.php file, and look for this code.

    //elegant blog
                	//prev: if( $blog_global_style == 'elegant-blog' )
                	if( strpos( $blog_global_style, 'elegant-blog' ) !== false )
                	{
    					$cat_output = '';
    
    					if( ! empty( $cats ) )
    					{
    						$cat_output .= '<span class="blog-categories minor-meta">';
    						$cat_output .= $cats;
    						$cat_output .= '</span>';
    						$cats = '';
    					}
    
    					if ( in_array( $blog_style, array( 'bloglist-compact', 'bloglist-excerpt' ) ) ) 
    					{
    						echo $title;
    					}
    					else 
    					{
    
    						// The wrapper div prevents the Safari reader from displaying the content twice  ¯\_(ツ)_/¯
    						echo '
    <div class="av-heading-wrapper">';
    
    						if( strpos( $blog_global_style, 'modern-blog' ) === false )
    						{
    							echo $cat_output . $title;
    						}
    						else 
    						{
    							echo $title . $cat_output;
    						}
    
    						echo '</div>
    ';
    					}
    

    Move it above these lines:

    $cats = '';
    					$title = '';
    					$content_output = '';
    

    Best regards,
    Ismael

    in reply to: Enfold WPML with custom font Latin and Cyrillic #1214516

    Hey Yasho,

    Thank you for the inquiry.

    You should be able to apply different fonts or theme settings for each language. Please go to the Enfold > Theme Options panel, look for the flag drop down, and switch to the next language. The language switcher is located at the top left corner of the theme options.

    Best regards,
    Ismael

    in reply to: bbpress – sidebar not showing on forum topic page #1214512

    Hey P3T3R_0ne,

    Thank you for the inquiry.

    Make sure that the sidebar for pages and single entries are enabled in the Enfold > Sidebar Settings panel. Are you using the advance layout builder for the forum pages?

    Best regards,
    Ismael

    in reply to: page content suddenly not showing #1214511

    Hey P3T3R_0ne,

    Thank you for the inquiry.

    The login details above is invalid. Please check it carefully. What do you mean by “publish settings”?

    Best regards,
    Ismael

    in reply to: Help with Woocommerce Product Slider Customization #1214510

    Hi,

    Thank you for the update.

    Please try to add this css code in the Quick CSS field or the child theme’s style.css file to change the width of the column inside the product slider.

    div .shop_columns_1 .products .product {
    	width: 100%;
    }

    Best regards,
    Ismael

    in reply to: Enfold Newsletter Tracking Mailchimp #1214507

    Hey topnetat,

    Thank you for the inquiry.

    Have you tried adding a class name to the actual form element or the parent container instead of directly adding it to the button? Please provide a link to the actual page so that we can inspect it further.

    Best regards,
    Ismael

    in reply to: google pagespeed insights #1214505

    Hi,

    Yes, it’s true that there are some changes in the testing tool but the recommendations in that article should still work. To defer offscreen images, you can try one of these plugins.

    // https://wordpress.org/plugins/rocket-lazy-load/
    // https://wordpress.org/plugins/a3-lazy-load/
    // https://wordpress.org/plugins/native-lazyload/

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Please help with meta box in Advanced Layout #1214388

    Hi,

    Thank you for the update.

    You can actually add the new shortcode or elements in the child theme and preserve the changes when the theme is updated. Please check this documentation for more info.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    You have to add the filter in the functions.php file and create a folder inside the child theme directory called “shortcodes”. You can place the custom shortcodes or elements inside that folder.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. Unfortunately, this is not possible at the moment because the load more button depends on the Post Number settings, so it will only fetch the same number of items.

    Best regards,
    Ismael

    in reply to: Tab Section not working on Safari #1214379

    Hi,

    Unfortunately, you can’t remove the black bars without distorting the video or without pushing it outside the parent container. But if you don’t mind that, try to use this css code.

    #top .avia-video .mejs-container, #top .avia-video .mejs-container video {
    	object-fit: cover;
    }

    You can also define a custom ratio in the Styling > Video Format settings. Set it to the third option (Custom Ratio) and define the video width and height.

    Best regards,
    Ismael

    in reply to: Center Logo, Menu Above and Right #1214329

    Hi,

    Sorry for the confusion. You can place the logo at the center by setting the Enfold > Header > Header Layout > Menu and Logo Position settings to the last option. This is going to render the menu above the logo. We can then use the following css to adjust the position of the menu and move it to the right.

    .html_header_top.html_logo_center #header_main_alternate .main_menu ul:first-child {
    	float: right;
    }
    

    Add it in the Quick CSS field or the child theme’s style.css file.

    Best regards,
    Ismael

    Hey blue_connexion,

    Thank you for the inquiry.

    We are able to reproduce the issue on IE10 but we are not really what’s causing it. Please try to disable the Performance > File Compressions settings temporarily — see if it helps.

    Best regards,
    Ismael

    Hi,

    Sorry for the late response. Looks like you have already managed to fix the issue by setting the image as background instead of using the Image element. For the text, you have to remove or adjust the -100px top margin of the column. Let us know if you need more help.

    Best regards,
    Ismael

    in reply to: Modify Shop Page and Product Category Pages #1214308

    Hi,

    Great! Glad that the issue has been resolved. We’ll close the thread now, but please don’t hesitate to open a new one if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Linking to external site from LayerSlider #1214289

    Hi,

    Sorry for the confusion and for the delayed response. We tried to access the site above but it’s no longer available. Did you move the site? Please provide the updated link in the private field so that we can check the layer slider. A screenshot will also help.

    What type of layer are you trying to attach the link to?

    Best regards,
    Ismael

    Hi,

    We can’t access the site using the editor info — we get an error.

    ERROR: An error was encountered while trying to authenticate. Please try again.
    

    Did you enable the Lock advanced layout builder option in the Enfold > Layout Builder panel? This will prevent users, except for admins, from editing the templates made using the ALB.

    Best regards,
    Ismael

    in reply to: Cookie modal blocks Matomo Statistics #1214285

    Hey MarcusJeroch,

    Thank you for the inquiry.

    Where did you add the Matomo tracking snippet? It’s not going to work if it is placed inside the Google Analytics field without the GA snippet itself, so you may have to manually insert it in the page.

    Please check the following thread for a possible solution.

    // https://kriesi.at/support/topic/enfold-matomo-dont-tracking

    Best regards,
    Ismael

    Hi,

    but the left sidebar is underneath the product picture and takes up a lot of space.

    That is actually is the default layout of the single product pages. If you want to move the sidebar to the right of the content, please follow the short instruction in the following thread.

    // https://kriesi.at/support/topic/sidebar-on-single-product-page-2/#post-294028
    // https://kriesi.at/support/topic/layout-shop-page-single-product/#post-526554

    Best regards,
    Ismael

    in reply to: Google captcha not visible #1214280

    Hi,

    Thank you for the update.

    We disabled the contact.php file modification in the child theme because it contains the old options without the security settings or spam protection toggles. You can now activate the spam protection by editing the contact form’s Content > Security settings. (see private field)

    Best regards,
    Ismael

    in reply to: The magazine element has stopped working #1214277

    Hi,

    Are you using the ACF plugin to create the custom fields? You can adjust the default magazine query and change the item sorting based on the custom field value using the avf_magazine_entries_query filter.

    /** Adjust the magazine element query **/
    function avf_magazine_entries_query_mod($query, $params)
    {
    	$query['meta_key'] = 'start_date';
    	$query['orderby'] = 'meta_value';
        return $query;
    }
    add_filter('avf_magazine_entries_query','avf_magazine_entries_query_mod', 10, 2);

    This sets the orderby parameter based on the value of the custom field named “start_date”.

    Best regards,
    Ismael

    in reply to: Homepage keeps loading when activating theme #1214263

    Hi,

    Thank you for the update.

    1.) You can set the mobile menu to display on tablet or iPad view instead of the default menu. Go to the Enfold > Main Menu > General panel, look for the Menu Items for mobile settings and set it to the second option.

    2.) Go to the Image elements’ Advanced panel and look for the Image Link Settings toggle. You should be able to apply a link to the images there.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Avia Layout Builder does not load on Blog Page #1214010

    Hi,

    We get an error in the console whenever we access the blog page, but we are not really sure why, so we deleted the current blog and created another. Did you add custom content (scripts, text etc) in the blog before? (see private field)

    Best regards,
    Ismael

Viewing 30 posts - 18,451 through 18,480 (of 67,463 total)