Hi,

Thank you for the inquiry.

We might have to delete the font entry manually in the wp-content > uploads folder and from the database. Please provide the file server and database account in the private field so that we can access them.

IMPORTANT: Please don’t forget to create a backup of the site so that we can restore it in working condition in case something goes wrong.

Best regards,
Ismael

Hi,

Thank you for the update.

The default social icons are actually fonts and not images, so if you want to use actual images for the social icons, you may need to use a different plugin or use widgets to insert additional content in the header. Please check the documentation for more info.

// https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

Or replace the social icon fonts with background images as suggested in the following thread.

// https://kriesi.at/support/topic/iconos-personalizados/#post-993528

If however you only need to change the color of the social icons, you can start with this css code.

#top .social_bookmarks_twitter a {
	color: skyblue;
}

#top .social_bookmarks_facebook a {
	color: blue;
}

Best regards,
Ismael

Hi,

Thank you for the clarification.

We can now see the issue on mobile view. To fix it, we can remove the top padding with css and use css media queries so that the style changes will only be applied on smaller screens.

Add this code in the Quick CSS field or the style.css file.

@media only screen and (max-width: 767px) {
.html_header_transparency #top .avia-builder-el-0 .container, .html_header_transparency #top .avia-builder-el-0 .slideshow_caption        {
	padding-top: 0;
}
}

Please don’t forget to toggle the Performance > File Compression settings after adding the code.

Best regards,
Ismael

Hi,

You’re welcome! Glad it’s working. We’ll forward the thread to our channel for further considerations. Please don’t hesitate to open a new thread if you need anything else.

Best regards,
Ismael

Hi,

You may want to refrain from using the Post Content shortcode and instead include the shortcodes directly in the templates to avoid any unintended behavior.

Is there a better way to use the avia shortcodes?

As you may have noticed, builder elements are based on the shortcodes API, so you would have to treat them as you would other shortcodes.

// https://css-tricks.com/snippets/wordpress/shortcode-in-a-template/

Best regards,
Ismael

Hi,

Thank you for the update.

This is actually an issue with the media element (mejs) player script. We can fix it by editing the mejs file directly but it’s not recommended. What we can do instead is add a custom audio toggle inside the slider as shown in the following thread.

// https://kriesi.at/support/topic/video-controls-dont-show-up-on-full-width-slider/#post-1232199

You have to add the script and the css code to create a custom-mute button inside the slider. Demo can be found here:

// https://webers-testseite.de/mute-unmute-video-slide/

Best regards,
Ismael

Hi!

Please continue on the following thread.

// https://kriesi.at/support/topic/mega-menu-not-working-on-mobile-critical-error-on-website/#post-1233898

We’ll close this one for now. Thank you for your patience.

Best regards,
Ismael

Hi,

Thank you for the update.

The burger menu is dynamically generated based on the items in the default menu, so you have to insert the custom item directly in the menu, maybe add a unique class attribute or name to it, then we can provide the necessary css code to adjust its style. Or as suggested above, you can add more content inside the header using the widget area and the provided snippet in the documentation.

Best regards,
Ismael

Hey fruntkeMarcel,

Thank you for the inquiry.

You can use the “avf_google_recaptcha_badge_content” filter to adjust the recaptcha badge content or insert additional info to it.

Example:

add_filter('avf_google_recaptcha_badge_content', function($badge) {
   // $badge =	'<div class="av-google-badge-message hidden">';
   // $badge .=		__( 'This site is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy">Privacy Policy</a> and <a href="https://policies.google.com/terms">Terms of Service</a> apply.', 'avia_framework' );
   // $badge .=	'</div>';
   // $badge .= "<div class='custom-badge-content'>Additional Badge Content</div>";
   return $badge;
}, 10, 1);

You can also use the “avf_sc_contact_form_elements” filter to insert custom form fields.

Best regards,
Ismael

Hi,

Sorry for the troubles. You can manually select a font in the Enfold > General Styling > Fonts panel. Maybe its time that you actually select the font so that you can remember it in the future just in case. Unfortunately, we are not yet sure why the slider animation is not working. Is there a staging or development version of the site?

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Did you create separate sliders for each language, or duplicate the existing ones? You don’t need to do this because a single slider will suffice for all languages. Please delete the duplicates and keep the original slider. Or post the login details in the private field so that we can check the sliders and translations properly.

Best regards,
Ismael

Hey sbott,

Thank you for the inquiry.

The analytics or tracking script doesn’t load when the Google Analytics privacy toggle is grayed out or disabled. Only when we toggle the privacy button, then accept the privacy cookie does the analytics load. How do you check the scripts?

Best regards,
Ismael

Hi,

Sorry for the delay. It seems to be an issue with the theme’s Performance > File Compression settings. The Advance Layout Builder (ALB) works when the option is disabled. You can keep the compression disabled for now or use a different minification plugin once you’re done configuring the site.

Best regards,
Ismael

Hi,

Glad to know it’s working. If you want to adjust its vertical position, try to apply a top margin to the element.

margin-top: 50px;

And if you want to pull it upwards, try to use a negative value instead.

margin-top: -50px;

Best regards,
Ismael

Hi,

The plugin probably has a script that replaces placeholders with certain content. Unfortunately, we are not familiar with its code, so we are not sure if it is actually what’s happening. Please contact the plugin author for additional info.

Thank you for your patience.

Best regards,
Ismael