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Viewing 30 posts - 17,881 through 17,910 (of 67,597 total)
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  • Hey PopMarketing,

    Thank you for the inquiry.

    We can’t see the content overlap issue on the home page and slider caption is already center aligned. Did you add this css code?

    #top div .caption_center .slideshow_caption {
    	text-align: center;
    }
    

    Please provide a screenshot of the issue using imgur or dropbox.

    Best regards,
    Ismael

    in reply to: Shorten Blog Post Excerpts #1233524

    Hi,

    Thank you for the update.

    The site is not loading on our end because of SSL issues. Please ask your hosting provider to configure the SSL certificates so that the site can be accessed properly.

    If you’re not using the grid layout, try to use this function instead to limit the number of characters in the excerpt.

    add_filter( 'excerpt_length', function($length) {
        return 20;
    } );
    

    Best regards,
    Ismael

    in reply to: Static Forms on HTML to Email #1233518

    Hey 7thflow,

    Thank you for the inquiry.

    Are you using a custom contact form? The Google Recaptcha will only work in theme’s default contact form, and should not affect external or custom forms. It just sends an AJAX request to the recaptcha URL on page load when v3 is activated or after solving the puzzle on v2.

    Where can we see the issue? Please provide a link to the page with the contact form.

    Best regards,
    Ismael

    in reply to: Content Slider Space #1233516

    Hi,

    There is a line break tag after the first column and it pushes the second column down to the second line. To fix that issue, make sure that there are no space between the first column’s closing tag.

    [ /av_one_half]
    

    .. and the second columns opening tag.

    [ av_one_half second ..]
    

    So instead of..

    [ /av_one_half]
    [av_one_half second ..]
    

    .. it should be:

    [ /av_one_half][ av_one_half second ..]
    

    Best regards,
    Ismael

    in reply to: Conditional Ava Elements #1233494

    Hi,

    Thank you for the info.

    Using the avf_in_shortcode_handler_prepare_content filter should be sufficient enough to hook into the builder elements and add your own conditions based on the shortcode attributes before finally sending them to the template.

    If you have further inquiries, please feel free to open a new thread.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. There is no mega menu item in the site and the full width submenu switches or collapses to an icon menu on mobile view properly. Did you disable the mega menu items?

    Please post a screenshot of the issue so that we can check it properly.

    Best regards,
    Ismael

    in reply to: Search – number of displayed results #1233492

    Hi,

    Sorry for the delay. What is the current total count of products stored in the database? It’s possible that the internal server error occurs during the database query. Is there a staging or development version of the site?

    So I tried to clean my database a little bit

    How did you clean the database? Did you create a backup or a restore point of the site or the database before cleaning up?

    Best regards,
    Ismael

    in reply to: LMS, Learning Management System #1233491

    Hi,

    Thank you for the update.

    We are not that familiar with the plugin and its templates, so you might have to ask for additional help from the plugin authors. Please ask the name of the template used by the courses post type so that we can insert the missing containers manually.

    Best regards,
    Ismael

    in reply to: Conflict with the Buddypress Docs "load files" button #1233488

    Hey artmoma,

    Thank you for the inquiry.

    We can reproduce the issue on our end but we are not yet sure what’s causing it because there are no errors or warnings in the console. Have you tried disabling the Enfold > Performance > File Compression settings? Additional info from the plugin authors will help.

    Best regards,
    Ismael

    in reply to: Integrating toolset #1233485

    Hey KatrienW,

    We are very sorry for the delay.

    We can’t seem to access the paarden post type and the layout builder even when we’re logged in. It just redirects back to the login page. Could you provide a user account with admin rights? Additional info and assistance from the plugin authors will help.

    Thank you for the inquiry.

    Best regards,
    Ismael

    in reply to: Play video in fullscreen #1233484

    Hey!

    Sorry for the delay. The fullscreen option is not enabled by default, so you have to turn it on manually by editing the js > avia.js file around line 468:

     features: ['playpause','progress','current','duration','tracks','volume'],
    

    Add the “fullscreen” option or teplace the code with:

     features: ['playpause','progress','current','duration','tracks','volume', 'fullscreen'],
    

    Please don’t forget to toggle the Performance > File Compression settings after adding the code.

    Cheers!
    Ismael

    in reply to: Edit toggle button of modal window (cookies) #1233481

    Hi,

    Are you trying for me to give up or what.

    No, not at all. In the front end, we just noticed that the language wrapper are not there, so we assumed that you just forgot to enclose some of the content.

    To fix the issue, we replaced the span tag with div elements and somehow this worked.

    Best regards,
    Ismael

    in reply to: mobile logo display #1233477

    Hi,

    Sorry for the confusion. The word “translations” is now included in the actual logo image, so it looks the same on desktop and mobile. Is this how you want the logo to behave, or do you need to adjust it further?

    Unfortunately, we are not really sure why the logo displays like that on dark mode. Are you using a browser extension? You can try this css code to make sure that the logo and logo link have a transparent background.

    .logo, .logo a {
      background: transparent;
      background-color: transparent;
    }

    Best regards,
    Ismael

    in reply to: Customer multiple filters for portfolio entries #1233475

    Hey gartenmannengineering,

    Thank you for the inquiry.

    You can try one of these plugins to add taxonomy filter to the posts but we haven’t had a chance to test them properly, so you may have to play around with it a bit.

    // https://wptavern.com/beautiful-taxonomy-filters-for-wordpress-custom-post-types
    // https://wordpress.org/plugins/wp-meta-data-filter-and-taxonomy-filter/

    You can also create your own template and add a custom AJAX filter.

    // https://rudrastyh.com/wordpress/ajax-post-filters.html

    Best regards,
    Ismael

    in reply to: Video portfolio grid not working #1233473

    Hey Technoh,

    Thank you for the inquiry.

    The portfolio is not displayed properly, only the title of the item is shown.

    The instructions on the previous thread will only replace the default link of the portfolio item but it will not display the actual video. As a placeholder for the video, you have to apply a featured image to the portfolio items. And when clicked, the video will open inside a modal popup or a lightbox container.

    Best regards,
    Ismael

    in reply to: The Events Calendar / Single Event Page #1233471

    Hey pixeldraft,

    Thank you for the inquiry.

    Is the Events > Settings > Display (tab) > Use updated calendar designs option enabled? The new option breaks the layout of the single event page, so it has to be disabled temporarily. You can also override the default-template.php file in the child theme.

    Please check the following threads for more info.

    // https://kriesi.at/support/topic/yet-another-event-calendar-override-problem/#post-1213170

    Best regards,
    Ismael

    in reply to: Custom single.php with avia/enfold Shortcodes #1233384

    Hi,

    Thank you for the update.

    Are you using the do_shortcode function in the template?

    // https://developer.wordpress.org/reference/functions/do_shortcode/

    Best regards,
    Ismael

    Hi,

    Actual size is 88px tall, Vitals asked for 240px tall for some reason.

    This is probably for retina devices or for screens with higher DPI. To display sharp images, these devices require the images to be larger than their calculated size in the page.

    For the LCP, you might have to load the background image asynchronously or put a placeholder in the slider. Unfortunately, this is not available in the theme by default, so it will require custom modifications in the sliders.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: index Category pages #1233381

    Hi,

    Sorry for the delay. We adjusted the above filter a bit. Please disable the cache and minification plugins, then try to add the code again.

    Best regards,
    Ismael

    in reply to: contact form not sending emails #1233375

    Hi,

    Sorry for the delay. Aside from the Advance Layout Builder from the theme, there are two editors (Classic and Block or Gutenberg Editor https://wordpress.org/gutenberg/) available in WordPress by default and you can pick one by adjusting the Enfold > Theme Options > Select Your Editor settings. Switching from the Block editor to the Classic one makes page preview work again.

    Best regards,
    Ismael

    in reply to: Video controls don't show up on full width slider #1233370

    Hi,

    Thank you for the update.

    We adjusted the class name of the slider and added the required css in the Quick CSS field. There will be a green button or square in the bottom right corner of the slider and when clicked it will toggle the audio and change color accordingly. If you want to replace it with an actual audio button, just go to the Quick CSS field and replace the background color with an image.

    .custom-mute {
        background-color: red;
    }
    
    .icon-sound-on {
    	background-color: green;
    }
    
    

    Best regards,
    Ismael

    in reply to: Mailchimp Signup button problem. #1233360

    Hi,

    Sorry for the delay. The fix for this particular issue is already included in the latest version of the theme. Please upgrade to version 4.7.6.1 to get the latest patches.

    Best regards,
    Ismael

    in reply to: Sticky Posts Not Displaying First #1233354

    Hi,

    Sorry for the delay.

    1.) This might not be possible because MU plugins are loaded before the theme, so the filter doesn’t exist yet. You have to add it in the child theme’s functions.php file.

    2.) The filter limits the number of posts to 6 but it can be adjusted if necessary. Just look for the following line and adjust the value.

    $query['posts_per_page'] = 6;
    

    Best regards,
    Ismael

    Hey Stepconsulting,

    Thank you for the inquiry.

    We may need to manually control the size of the fonts on larger screens using css media queries. We can do it by applying a unique class or ID attribute to the layer. Start by editing a layer, then go to the Links & Attributes tab and look for the CLASS or ID field. In the CLASS field, add the name “custom-layer” for example, then use it to adjust the style of that particular layer.

    Add this css code in the Quick CSS field or the style.css file.

    @media only screen and (min-width: 2160px) {
       .custom-layer {
          font-size: 40px !important;
       }
    }

    If you want to use the ID field instead, input the same name that we use for the CLASS field, then replace the css code with the following.

    @media only screen and (min-width: 2160px) {
        #custom-layer {
           font-size: 40px !important;
        }
    }

    // https://css-tricks.com/snippets/css/media-queries-for-standard-devices/

    Best regards,
    Ismael

    Hey m,

    Thank you for the inquiry.

    Have you tried adding the css code in the child theme’s style.css file? You can also add it in the Enfold > General Styling > Quick CSS field. Make sure to toggle or disable the Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    in reply to: Date display in Google snippets #1232866

    Hi,

    Thank you for the inquiry.

    The changes in the search results may take a while to reflect — it sometimes takes weeks or months. But you may ask Google to recrawl the site and have them index it again. And also make sure that there are no date entries from a plugin or custom scripts.

    // https://support.google.com/webmasters/answer/6065812?hl=en

    Best regards,
    Ismael

    in reply to: Background image overlay for header and body. #1232861

    Hi,

    Thank you for the inquiry.

    Looks like they created a new container or element called skewoverlay and applied the skewed background to it.

    <span class="skewoverlay animated fadeIn delay-two" style="width: 1596.22px; height: 1896px;"></span>
    

    CSS:

    .skewoverlay {
        position: absolute;
        top: 0;
        display: none;
        z-index: 1;
        width: 100%;
        height: 100%;
        left: 0;
        opacity: 0;
        display: block;
        background: url(../img/skew-bg.jpg) no-repeat center top #f4f4f4;
    }

    If you want to replicate it in an Enfold installation, you might have to insert the element directly in the header.php file.

    They also applied a skewed background to the header container.

    .header.bg .header-overlay {
    	position: absolute;
    	top: 0;
    	width: 100%;
    	height: 100%;
    	left: 0;
    	display: block;
    	background: url(../img/header-overlay-bg.png) no-repeat center top;
    }
    

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    Is the video private? We tried to open it directly in vimeo but it doesn’t seem to exists.

    Best regards,
    Ismael

    in reply to: many enfold read more links in masonry portfolio #1232856

    Hi,

    Thank you for the update.

    You don’t need to copy the custom.css file in the child theme because all css modification can be added in the child theme’s style.css file instead. Let us know if that helps.

    Best regards,
    Ismael

    in reply to: Contact Form going into junkmail #1232340

    Hey RezNation,

    Thank you for the inquiry.

    We can use the avf_form_from filter to adjust the default “from” address so that you can use a domain email address or an address that is recognized by your mail server.

    // https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    This is the filter.

    function change_cf_from() {
        return " (Email address hidden if logged out) ";
    }
    add_filter('avf_form_from', 'change_cf_from', 10);
    

    Best regards,
    Ismael

Viewing 30 posts - 17,881 through 17,910 (of 67,597 total)