Hey!

I can’t put any layout block above the code block though. Any idea why that is and if it can be fixed?

We’ve tried adding a static text or a text block below the code block and the filter still worked properly. Unfortunately, we are not sure why it stops working when something is added above the filter. Try to make sure that the content of the layout block is static or that it doesn’t query anything from the database.

For additional info and assistance, please contact the plugin developers.

Cheers!
Ismael

Hi,

As we’ve said earlier, a lot of the custom css modifications are missing in the new site. We checked the Quick CSS field but those css modification are not there, so they were probably added, by another developer, in the child theme’s style.css file or the Appearance > Customize > Custom CSS panel. Have you had someone else work on the site previously?

We couldn’t check it properly because the Appearance > Editor panel on both sites are not accessible. To restore the site, you have to locate those css modifications, copy them and apply them again in the new site.

Best regards,
Ismael

Hi,

We might be able to fix the issue by applying a specific height to the full screen slider for mobile view or for that specific device (iPhone 11). Please try this css code in the Quick CSS field.

@media only screen 
    and (device-width: 414px) 
    and (device-height: 896px) 
    and (-webkit-device-pixel-ratio: 2)
    and (orientation : portrait)  { 
    .avia-builder-el-0.avia-fullscreen-slider .avia-slideshow {
	height: 800px !important;
    }
}

@media only screen 
    and (device-width: 414px) 
    and (device-height: 896px) 
    and (-webkit-device-pixel-ratio: 2)
    and (orientation : landscape)  { 
    .avia-builder-el-0.avia-fullscreen-slider .avia-slideshow {
	height: 390px !important;
    }
}

This might decrease the height of the slider a bit but this would also prevent the slider from resizing when the URL field of the browser is hidden.

Best regards,
Ismael

Hi,

Any idea why it stops working when I put a new layout element above the code block or between the code block and the masonry?

It might be looking for the closest element that queries the database or maybe alters the main query in the page, so the sorting stops working for the masonry element when an image element is placed below the code block.

Maybe try to refrain from adding elements between the code block and the masonry to prevent the issue from occuring. Besides, it also makes sense to place the filter right next to the element it’s supposed to sort.

Best regards,
Ismael

Hi,

Thank you for the info. We’ll forward it to our channel. Please keep the modifications for now.

Best regards,
Ismael

Hi,

Thank you for the update.

Looks like the parallax container is not resizing correctly on landscape mode. To adjust the style of the parallax container, add this code in the Quick CSS field or the style.css file.

@media only screen and (max-width: 1366px) {
    .av-parallax {
	background-size: cover !important;
	background-attachment: scroll !important;
	height: 100% !important;
    }
}

Please don’t forget to toggle the Performance > File Compression settings after adding the code.

Best regards,
Ismael

Hi,

You have to embed the video using an iframe or a video tag. Click the “Change Media” button and upload the mp4 video in the media library. You can also use videos from youtube or vimeo.

Example of a video tag.

<video width="640" height="360" preload="metadata" controls>
	<source src="/wp-content/uploads/video.mp4" type="video/mp4">
</video>

Best regards,
Ismael

Hey Jan_FtFA,

Thank you for the inquiry.

1.) You should be able to edit the privacy toggles or button and the tab content of the modal popup window by enabling the Modal Window Custom Content in the Privacy & Cookies > Cookie Handling option.

2.) Yes, the privacy options should prevent storing of the GA tracker and other external cookies in the local storage. You may need to delete the cookies manually if they were added prior to enabling the privacy options in the theme.

Best regards,
Ismael

Hey webenjoy,

Thank you for the inquiry.

Which files did you modify and what exactly are you trying to change?

Is there any way that we can access the site without editing our host file? Please let us know once the site is live, or if there is a staging or development version of the site.

Best regards,
Ismael

Hi,

Sorry for the delay. The page scrolls to the tab section as expected when we clicked one of the three buttons or packages in the home page. Did you use the script from the previous thread?

Best regards,
Ismael

Hey ultramixer,

Thank you for the inquiry.

According to the gtmetrix tool (see private field), most of the images in the home page are bigger than they should be. You may have to resize the images manually and use an image compression tool to further decrease the size of the images.

The recommendations in the following article should help optimize the speed of the site.

// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

Best regards,
Ismael

Hey DovolenkujLacno,

Sorry for the delay. We are a little confuse about your inquiry. Could you explain it a bit further? You could also provide a screenshot using imgur or dropbox so that we can better understand what you’re trying to do.

Best regards,
Ismael

Hi,

@klara999: Here’s a quick tutorial about the plugin.

// https://optimizerwp.com/documentation/how-to-translate-theme-using-loco/

You can also replace the default text with your own by wrapping the content around the shortcodes. Just go to the Modal Popup Window Content fields and look for the privacy toggles or shortcodes such as the av_privacy_allow_cookies or av_privacy_accept_essential_cookies. You can translate or change the privacy toggle description manually by wrapping them between the shortcodes.

Example:

[av_privacy_allow_cookies]My translated privacy toggle description here[/av_privacy_allow_cookies]

@Jan_FtFA: You can follow the same instructions for your own installation.

Best regards,
Ismael

Hey Niederrhein-Wagyu-9,

Thank you for the inquiry.

Browsers actually prevent media files from playing automatically on page load unless they are muted or when the user who is viewing the content allowed it or has previously played videos with audio. Unfortunately, the script or workaround above will not work as expected due to the browsers’ autoplay policy.

// https://developers.google.com/web/updates/2017/09/autoplay-policy-changes

Muted autoplay is always allowed.
Autoplay with sound is allowed if:
User has interacted with the domain (click, tap, etc.).
On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played video with sound.
The user has added the site to their home screen on mobile or installed the PWA on desktop.
Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.

Best regards,
Ismael

Hey THP,

Thank you for the info.

We’ll forward the issue to our channel and maybe add the modification in the next patch. If I am not mistaken, we added that attribute to prevent the consent bar from displaying on the browsers’ reader view.

Best regards,
Ismael