Forum Replies Created

Viewing 30 posts - 17,551 through 17,580 (of 67,591 total)
  • Author
    Posts
  • in reply to: Editor can not view page lay out #1242562

    Hi,

    Thank you for the inquiry.

    The previous editor account seems to be invalid or it doesn’t exist anymore. Could you provide another editor account so that we can check the issue? Did you create the account as you would normally when creating a new user, or did you use a third party plugin?

    Best regards,
    Ismael

    Hi,

    We found the other thread reporting the same issue, so we’ll just close this one. Please continue there: https://kriesi.at/support/topic/enfold-with-wpml-translation-pulls-up-old-settings-of-the-page/

    Best regards,
    Ismael

    Hey Alex,

    Thank you for the inquiry.

    We are not seeing the issue in the page right now, maybe because you’ve already fixed it or we just don’t know what to look for. Is there a staging or development version of the site? Additional info such or screenshots of the issue should help.

    Best regards,
    Ismael

    in reply to: FAQ Accordion – Tab did not open on Link anymore #1242535

    Hi,

    Thank you for the info.

    Can we also access the file server so that we can edit files when necessary? Please include the FTP details in the private field.

    Best regards,
    Ismael

    in reply to: Page Speed – Cumulative Layout Shift (CLS) #1242533

    Hi,

    There are still excessive elements in the page because the menu contains a lot of sub menu items. You might want to decrease the number of items in the drop down by creating a separate page containing links or navigation to other pages.

    The CLS score of the staging site became 0, which is good, after we disabled the default menu, and the plugins that we know may contribute to layout shifts in (Q2W3 Fixed Widget, Table of Contents Plus, Thrive Ultimatum, myStickymenu Pro). We also disabled the fixed header. Please check the screenshot.

    Screenshot: https://imgur.com/3UyKrCg

    Providing useful content and updating the site regularly is proven to be much more important for SEO than any score that you would get from these testing tools, so you should not worry that much about it. The owner of the following site admits that he doesn’t know anything about SEO, but when you search for the keyword “css”, his site always appear in the first page of the search results because it contains relevant information and content about the search and/or the keyword.

    // https://css-tricks.com/common-sense-seo-checklist/

    Best regards,
    Ismael

    in reply to: Masonry anchor title #1242523

    Hi,

    Thank you for the update.

    I think normally the cursor have to be an arrow if it is not clickable.

    Add this css code to disable the mouse pointer for the content.

    .av-masonry-entry {
    	cursor: initial;
    }
    
    .av-masonry-outerimage-container, .av-masonry-entry-title {
    	cursor: pointer;
    }
    

    and I think it is not seo friendly because it will see the link in the text and this is create confusing for crawler.

    Please note that the whole masonry item is a link or is wrapped inside an anchor tag. You have to modify the shortcode or template directly if you want to adjust the default markup of the masonry element. Unfortunately, this is beyond the scope of support.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Icon List Items: Header Tags not rendered in output and TOC #1242519

    Hi,

    Thank you for the info.

    We can’t reproduce the same issue on our end, the installation is using the latest version of the theme v4.7.6.3 and the heading option for the icon list items is working as expected. Did you modify any of the template files? We may need to temporarily deactivate the plugins in order to check the issue properly. Would that be alright?

    Best regards,
    Ismael

    in reply to: Reading time on blog post page (blog posts widget) #1242504

    Hi,

    Thank you for the update.

    Unfortunately, we are not exactly sure how the plugin counts or calculates the reading time but there’s an available filter called rtwp_filter_wordcount that you can maybe use to adjust the calculation or include the whole post content in the calculation instead of just the excerpt.

    Please contact the plugin developers for more info about the said filter.

    Best regards,
    Ismael

    in reply to: Recaptcha not working on zorbas.dk and se! [URGENT] #1242498

    Hi,

    Thank you for the update.

    It doesn’t go through because the token_input key is missing. We may need to access the file server in order to debug the issue properly. This might be related to HTTP/2 but we can’t be sure until we’ve tested it. Please post the FTP details of the SE site in the private field so that we can check it further.

    We deactivated the spam protection back. Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Display Issue in Firefox #1242497

    Hi,

    Thank you for the clarification.

    You can use this css code to keep the gray box or the sponsored by section under the share box.

    .av-share-box {;
    	float: none !important;
    }

    You may need to toggle the Performance > File Compression settings after adding the code.

    Best regards,
    Ismael

    in reply to: Make an image inside a Color Section use the full width #1242284

    Hey!

    There are a lot of ways to do this, but one thing that we can carry out in the current layout is make the image inherit the width of the browser view port and pull it towards the left to re-align it to the center of the page. You can then adjust the surrounding elements afterwards.

    Please try this css code.

    .avia-image-container img {
    	width: 100vw;
    	max-width: 100vw;
            position: absolute;
    	left: -50vw;
    	right: auto;
    }

    You have to apply a custom css class attribute or name to the image element and adjust the above css selector accordingly.

    Best regards,
    Ismael

    in reply to: Vertical Menu Alignement #1242197

    Hi,

    Sorry for the delay. We added the following css code to make the burger menu take most of the space in the sidebar and push the social icons further to the bottom.

    .html_header_sidebar #header .av-main-nav > li:nth-child(1) {
    	flex: 0 1 calc(100vh - 310px);
    }
    
    #menu-item-11 > a {
    	position: absolute;
    	top: 50%;
    	left: 50%;
    	transform: translate(-50%, -50%);
    }

    Best regards,
    Ismael

    in reply to: Mega menu display issues #1242187

    Hi,

    Sorry for the delay. For some reason we can’t access the login page. Did you change the login URL? Please post it here so that we can try the css code.

    Best regards,
    Ismael

    in reply to: widget inline with logo and menu #1242184

    Hi,

    Sorry for the confusion. This css code should be enough to align the widget to the center.

    .responsive #top #header #header_main .inner-container .logo {
    	order: 1;
    	flex-basis: auto;
    	min-width: 100px;
    	max-width: 180px;
    	z-index: 9;
    }
    
    .responsive #top #header #header_main .inner-container .widget {
    	order: 2;
    	flex-basis: auto;
    	padding: 0;
    	clear: none !important;
    	justify-content: center;
    	align-self: center;
    	align-items: center;
    	z-index: 1;
    }
    
    .responsive #top #header #header_main .inner-container .main_menu {
    	order: 3;
    	flex-basis: auto;
    	align-items: center;
    	align-self: center;
    	height: inherit !important;
    }
    
    .responsive #top #header, .responsive #top #header #header_meta, .responsive #top #header #header_main .inner-container .logo, .responsive #top #header #header_main .inner-container .main_menu, .responsive #top #header #header_main .inner-container .widget:nth-child(3), #top #header #header_main .container.av-logo-container .inner-container {
    	display: flex;
    	position: relative;
    }

    Best regards,
    Ismael

    in reply to: Header help please #1242180

    Hi,

    The site is now asking for htaccess authentication. Please post the info in the private field.

    You might want to consider adding the button as a header widget to remove the faint line above the header instead of adding it in the phone info field,

    // https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

    Best regards,
    Ismael

    Hi,

    Yes, in this case the site would be better off using a single optimized image for both mobile and desktop view because the srcset option is only applicable to img tags or elements, and not for background images.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Have you tried appending the ?modestbranding=1 parameter to the Youtube URL? You might have to keep on using a local or self hosted video if those options are not working.

    // https://developers.google.com/youtube/player_parameters#modestbranding

    Best regards,
    Ismael

    in reply to: Simple Membership Plugin #1242052

    Hi!

    Thank you for the info. We’ll forward the issue to our channel.

    Regards,
    Ismael

    in reply to: Woocommerce multistore #1242051

    Hey sdesign-web,

    Thank you for the inquiry.

    You may have to install a membership or a restriction plugin to control the visibility of certain pages or areas on the site. Woocommerce has a dedicated extension for it but it’s not free.

    // https://woocommerce.com/products/woocommerce-memberships/

    There are free plugins available but we are not sure if it’s compatible with Woocommerce.

    // https://wordpress.org/plugins/content-control/

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Have you tried to rename the blog or posts page from its original name “Blog” to “Articles”? Please post the actual link to the page containing the blog posts so that we can check it.

    Best regards,
    Ismael

    in reply to: H3 Tag in footer #1242048

    Hi,

    Thank you for the info. Should we close this thread now? Please feel free to open a new thread if you need anything else.

    Best regards,
    Ismael

    in reply to: Issues after updating to Enfold 4.7.6.3 #1242046

    Hi,

    Thank you for the update.

    The function esc_html was added in the latest version of the theme. You have to modify the enfold\config-templatebuilder\avia-shortcodes\icongrid\icongrid.php (line 1821) and remove the said function in order to revert to the previous behavior.

    $output .=					"<{$title_el} class='av_icongrid_title icongrid_title{$icongrid_title} {$av_title_font_classes} {$title_el_cls}' {$markup} {$title_styling_str}>" . esc_html( $atts['title'] ). "</{$title_el}>";
    

    Best regards,
    Ismael

    in reply to: FAQ Accordion – Tab did not open on Link anymore #1242045

    Hi,

    Sorry for the delay. Looks like the toggle opens but it doesn’t display the content and only turns white. Unfortunately, we are still not sure why it behaves like that. Is there a staging or development version of the site?

    Best regards,
    Ismael

    Hi,

    Yes, that should be possible. You can replace background-color with the background-image property in the following css code.

    .avia-content-slider .fake-thumbnail .slide-image {
        background-color: #7d06e5;
    }
    

    Replace it with:

    .avia-content-slider .fake-thumbnail .slide-image {
        background-image: url("IMAGE URL HERE");
    }

    Best regards,
    Ismael

    in reply to: Date not showing in blog #1241649

    Hi,

    You’re welcome! Please feel free to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: wp_options table is too large (40 GB!) #1241647

    Hi,

    Alright. Glad it’s all good. Please don’t hesitate to open a new thread if you have new inquiries.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Customize apply coupon text #1241646

    Hi,

    Thank you for the update.

    1.) Instead of using the previous script, try to use the following filter to adjust the text of the coupon code field.

    // https://www.grahamethomson.com/2018/10/07/rename-coupon-code-text-in-woocommerce/

    You may need to adjust this line:

    if ( 'Coupon code' === $text ) {
    		$translated_text = 'Offer Code';
    
    	} 
    

    2.) You can try this filter in the functions.php file to change the cancel or undo link.

    add_filter('gettext', 'avf_cart_undo_translation', 35, 3 );
    function avf_cart_undo_translation( $translation, $text, $domain ) {
    
        if( $text === 'Undo?' ) {
            $translation =  __( 'Undo', $domain );
        }
        return $translation;
    }

    Add the translation here:

    $translation =  __( 'Undo', $domain );
    

    Best regards,
    Ismael

    in reply to: Font change #1241643

    Hi,

    You may need to choose a different font now if the previous one that you’re using is no longer available in the list. Unfortunately, we don’t have any idea how it reset back to default and there’s no way to restore it to the previous state unless there’s a site backup.

    Best regards,
    Ismael

    Hi,


    @Guenni007
    : I might have misread the documentation. Please check this.

    If a static page is set for the front page of the site, this function will return true only on the page you set as the “Posts page”.

    Best regards,
    Ismael

    Hi,

    Thank you Ismael for your help, its a good approach and works on large monitors. However, from a screen width of smaller than 768px, there are styling inconsistencies:

    We can wrap the code inside a css media query so that it doesn’t affect the mobile view, or to keep the default header layout on smaller screens.

    @media only screen and (min-width: 989px) {
      #top:not(.home) #header .av-logo-container, #top:not(.home) #header .av-logo-container .logo a, #top:not(.home) #header .av-logo-container, #top:not(.home) #header .av-logo-container .logo a img {
        max-height: 59px !important;
        height: 59px !important;
        line-height: 59px !important;
      }
    
      #top:not(.home) #header .av-logo-container .main_menu li a {
        height: 59px !important;
        line-height: 59px !important;
      }
    
      #top:not(.home) #main {
        padding-top: 64px !important;
      }
    }
    

    Best regards,
    Ismael

Viewing 30 posts - 17,551 through 17,580 (of 67,591 total)