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Viewing 30 posts - 1,711 through 1,740 (of 66,092 total)
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  • in reply to: Icon List Element is not working on mobile #1474751

    Hi,

    Thank you for the update.

    You can use the email address in the private field, but please note that we don’t have access to its inbox, so you’ll need to generate the password. You can also follow these steps:

    1. Install and activate the “Temporary Login Without Password” plugin. You can find it here.
    2. Once activated, navigate to “Users > Temporary Logins” in the left-side menu.
    3. Click on “Create New” to generate a temporary login.
    4. Enter the email address for the account (you can use (Email address hidden if logged out) ) and select the highest possible role. Set the expiry date to around four days to ensure enough time for debugging.
    5. Click “Submit” to create the temporary account.
    6. In the private section, provide us with the URL that allows us to access the temporary login and assist you.

    Please note that once your issue is resolved, you can remove the plugin. Alternatively, if you prefer not to use the plugin, you can manually create an admin user and share the login credentials in the “private data” field.

    If you have any further questions or concerns, please let us know.

    Best regards,
    Ismael

    in reply to: Search Bar #1474750

    Hey ballindigital,

    Thank you for the inquiry.

    Please refer to this thread for a possible solution: https://kriesi.at/support/topic/change-search-icon-to-search-field-only-for-expanded-menu/#post-1474245

    Best regards,
    Ismael

    in reply to: Media Library Junk #1474749

    Hi,

    Thank you for the update.

    1.) You can safely remove some of the thumbnails if you think they’re not going to be used. Most of them are only loaded on smaller screens or mobile devices.

    2.) We haven’t tested the plugin, but it shouldn’t conflict with the theme. Please contact the plugin developers for more info.

    3.) The plugin should automatically do this without editing the database. Again, you can contact the plugin developers or refer to their documentation for additional info.

    To learn more about site optimization, check the links below:

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
    // https://gtmetrix.com/wordpress-optimization-guide.html

    Best regards,
    Ismael

    in reply to: Color Section Glitch? #1474748

    Hi,

    Thank you for the update.

    The issue I am having is if I click on the COLOR SECTION on that page to edit the colors or overlay on the image, nothing opens.

    We temporarily removed the Code Block element inside the Color Section, and it seems to be working again. What map embed script did you place in the Code Block element? You may need to create a custom shortcode for the embed script or use a snippet plugin instead of directly embedding the map in the Code Block element.

    Best regards,
    Ismael

    in reply to: LayerSlider Transition between Slides #1474747

    Hi,

    Great! Glad to know that this has been resolved. Please let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: WP size exploding #1474746

    Hey Morten R Bune,

    Thank you for the inquiry.

    Yes, you can manually remove the content of the dynamic_avia folder, but make sure to create a site backup first. You can also temporarily disable the Enfold > Performance > File Compression settings and the cache plugin while editing the site.

    Best regards,
    Ismael

    Hey koksourcing,

    Thank you for the inquiry.

    You can adjust the position of the submenu with this css code:

    #top .av-main-nav ul {
        margin-left: 0;
        left: -50px;
        position: absolute;
    }

    Best regards,
    Ismael

    in reply to: No animation resize images in slider #1474704

    Hey Antonio,

    Thank you for the inquiry.

    This is not possible because when the browser is resized, the height of the slider is recalculated based on the height of the image. If you want to disable the transition, you can add this css code, but the image will still move after resizing.

    #top .avia-slideshow-inner {
        transition: none !important;
    }

    Best regards,
    Ismael

    in reply to: Add line of text under Reviews on Products pages #1474703

    Hi,

    Thank you for the update.

    You can save the part “bought in the past month” as a custom field called “_sales_text_last_month” and adjust the filter in the functions.php file as follows.

    add_action('woocommerce_single_product_summary', 'av_show_product_sales', 6);
    
    function av_show_product_sales() {
        global $product;
    
        if (!$product instanceof WC_Product) {
            return;
        }
    
        $product_id = $product->get_id();
        $start_date = date('Y-m-01', strtotime('first day of last month'));
        $end_date = date('Y-m-d', strtotime('tomorrow'));
    
        $args = [
            'status' => ['wc-completed', 'wc-processing'],
            'limit' => -1,
            'date_created' => $start_date . '...' . $end_date,
        ];
    
        $orders = wc_get_orders($args);
        $sales_count = 0;
    
        foreach ($orders as $order) {
            foreach ($order->get_items() as $item) {
                if ($item->get_product_id() == $product_id) {
                    $sales_count += $item->get_quantity();
                }
            }
        }
    
        if ($sales_count > 0) {
            $custom_message = $sales_count . '+ ' . get_post_meta($product_id, '_sales_text_last_month', true);
            echo '<p class="product-sales-count">' . esc_html($custom_message) . '</p>';
        } 
    }
    

    Best regards,
    Ismael

    in reply to: Custom Menu-bar Shape – Part 2 #1474701

    Hi,

    Great! Glad to know that this has been resolved. Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We added this code in the Quick CSS field to remove the duplicate category container.

    .single .post-meta-infos .blog-categories.minor-meta {
        display: none !important;
    }

    Best regards,
    Ismael

    in reply to: switch logo below certain screen width 1024 #1474699

    Hi,

    Great! Glad to know that this has been resolved. Thanks to @Guenni007.

    Best regards,
    Ismael

    in reply to: Media Library Junk #1474698

    Hey ibuzaev,

    Thank you for the inquiry.

    Yes, it’s safe to disable the thumbnails, but we don’t recommend it as they contribute to site speed optimization. If you still want to proceed, this thread should help: https://kriesi.at/support/topic/media-upload-and-enfolds-thumbnail-sizes/#post-1270140

    Best regards,
    Ismael

    in reply to: Breadcrumbs and Main Category #1474697

    Hi,

    Glad to hear this worked. Happy New Year to you as well!

    Best regards,
    Ismael

    in reply to: Icon List Element is not working on mobile #1474696

    Hi,

    Sorry for the confusion. There are no padding settings for the element, but you can add the css code in the Enfold > General Styling > Quick CSS field or the child theme’s style.css file. If you need further assistance, you can share the login details in the private field and we’ll add it for you.

    Best regards,
    Ismael

    in reply to: Auto start horizontal gallery #1474695

    Hey mikeb254,

    Thank you for the inquiry.

    You can enable the Gallery Image Rotation in the Advanced > Animation panel. Please make sure to clear the cache after making any adjustments to the settings.

    Best regards,
    Ismael

    in reply to: Enfold and editing #1474693

    Hey Gareth Ramsden,

    Thank you for the inquiry.

    The theme is compatible with Elementor, but we recommend using Enfold’s built-in Advanced Layout Builder (ALB) instead. ALB serves as the default layout and template creator for the Enfold theme. For more info, you can refer to the documentation.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/

    Best regards,
    Ismael

    in reply to: Icon List Element is not working on mobile #1474692

    Hey vancestone,

    Thank you for the inquiry.

    It seems there is an issue with the padding. Please edit the element to adjust the padding values for mobile view, or add the following css code:

    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
      #top .flex_column.av-m4wep313-3e980d8dcd4f559ad7b43a97ffcbf586 {
        padding: 0;
      }
    }

    Please make sure to purge the cache and toggle the compression settings before testing.

    Best regards,
    Ismael

    in reply to: SKU field #1474509

    Hi,

    Try to update the ava_shortcode_sku_and_ean function with this:

    function ava_shortcode_sku_and_ean( $atts ) {
        $atts = shortcode_atts(
            array(
                'id' => '',
            ),
            $atts
        );
    
        $product_id = !empty( $atts['id'] ) ? intval( $atts['id'] ) : get_the_ID();
        if ( !$product_id ) {
            return '';
        }
    
        $product = wc_get_product( $product_id );
        if ( !$product ) {
            return '';
        }
    
        $sku = $product->get_sku();
        $ean = get_post_meta( $product->get_id(), 'EAN1', true );
    
        $output = '';
        if ( $ean || $sku ) {
            $output .= '<div class="av-product-meta av-product-meta-sku av-product-meta-ean">';
            if ( $ean ) {
                $output .= '<span><strong>EAN:</strong> ' . esc_html( $ean ) . '</span>';
            }
            if ( $sku ) {
                $output .= '<span><strong>SKU:</strong> ' . esc_html( $sku ) . '</span>';
            }
            $output .= '</div>';
        }
    
        return $output;
    }
    add_shortcode( 'av_sku_ean', 'ava_shortcode_sku_and_ean' );

    If you need to apply more space between them, add this css code:

    .av-product-meta-sku.av-product-meta-ean span {
       margin-right: 20px;
    }
    

    Best regards,
    Ismael

    in reply to: Demo content doesn’t install #1474508

    Hi,

    Thank you for the update.

    Have you tried installing a different local server, such as Local by Flywheel, DevKinsta, or DesktopServer? You can also test it on InstaWP or TasteWP. It’s possible that there are missing configurations in your current local server. Please try testing it with a different server.

    Best regards,
    Ismael

    in reply to: Unexpected Redirects Referencing Avia-Elements #1474507

    Hey Jurre Robertus,

    Thank you for the inquiry.

    Those are probably paginated pages with proper canonical tags to avoid duplicate content. Please check this thread: https://kriesi.at/support/topic/google-search-console-avia-element-entries/#post-1474267

    Best regards,
    Ismael

    in reply to: Color Section Glitch? #1474506

    Hi,

    Thank you for the update.

    The Code Blok element containing the map embed doesn’t load on our end either. We tried saving the content of the footer page as a template, but it failed. Have you tried deleting the Code Block element?

    Best regards,
    Ismael

    in reply to: Add line of text under Reviews on Products pages #1474505

    Hey bemodesign,

    Thank you for the inquiry.

    You can add this template hook in the functions.php file:

    add_action('woocommerce_single_product_summary', 'av_show_product_sales', 6);
    
    function av_show_product_sales() {
        global $product;
    
        if (!$product instanceof WC_Product) {
            return;
        }
    
        $product_id = $product->get_id();
        $start_date = date('Y-m-01', strtotime('first day of last month'));
        $end_date = date('Y-m-d', strtotime('tomorrow'));
    
        $args = [
            'status' => ['wc-completed', 'wc-processing'],
            'limit' => -1,
            'date_created' => $start_date . '...' . $end_date,
        ];
    
        $orders = wc_get_orders($args);
        $sales_count = 0;
    
        foreach ($orders as $order) {
            foreach ($order->get_items() as $item) {
                if ($item->get_product_id() == $product_id) {
                    $sales_count += $item->get_quantity();
                }
            }
        }
    
        if ($sales_count > 0) {
            echo '<p class="product-sales-count">' . esc_html($sales_count) . '+ bought in the past month</p>';
        }
    }
    

    Best regards,
    Ismael

    in reply to: Extra large white spaces #1474504

    Hi,

    Thank you for the update.

    It seems to be an issue with the image overlay. Please try to add this css code:

    #top .image-overlay.overlay-type-image {
        position: absolute !important;
    }

    Best regards,
    Ismael

    in reply to: Custom Menu-bar Shape – Part 2 #1474503

    Hi,

    Thank you for the info.

    Try to add this css code to adjust the position and size of the logo, and also make sure that it can overflow outside the header container.

    div .avia-svg-logo, div .avia-svg-logo a {
        overflow: visible;
    }
    
    div .avia-svg-logo {
        float: left;
        position: absolute;
        left: 200px;
        top: 0;
        z-index: 1;
    }
    
    div .avia-svg-logo svg {
        height: 140px !important;
    }

    Best regards,
    Ismael

    in reply to: transparent table #1474502

    Hi,

    You have to replace #av_section_1 with #av_section_2, or as suggested above, apply a custom css class name or ID to the color section element.

    .home #av_section_2.main_color .av_textblock_section .avia_textblock table,
    .home #av_section_2.main_color .av_textblock_section .avia_textblock div,
    .home #av_section_2.main_color .av_textblock_section .avia_textblock td {
        border-color: transparent;
        background-color: transparent;
    }
    
    .home #av_section_2.main_color .av_textblock_section .avia_textblock tr:nth-child(odd) {
        background-color: transparent;
    }
    

    Please check this link: https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support

    Best regards,
    Ismael

    in reply to: Enfold Licence Renewal #1474501

    Hi,

    Great! Glad to know that this has been resolved. Let us know if you have more questions.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: transparent table #1474468

    Hi,

    Thank you for the update.

    The dots are caused by this css code:

    #top .av_inherit_color a { text-decoration: underline; }
    

    Did you add this somewhere? You can override it with this css:

    #top .av_inherit_color a { text-decoration: none; }
    

    Best regards,
    Ismael

    in reply to: Need support #1474466

    Hey Claudia,

    Thank you for the inquiry.

    You can renew your support license through your ThemeForest account. For more info, please refer to this documentation: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support

    Best regards,
    Ismael

    in reply to: Demo content doesn’t install #1474465

    Hey milongal,

    Thank you for the inquiry.

    Where is the site hosted? The import sometimes doesn’t work on certain hosts due to security restrictions or configurations. Have you tried manually importing the demo using the XML files? You could also test this on a local installation first, then transfer the result to the live site. For more info, please check this link: https://kriesi.at/documentation/enfold/import-demos/#how-to-manually-import-a-theme-demo

    Best regards,
    Ismael

Viewing 30 posts - 1,711 through 1,740 (of 66,092 total)