Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1259707

    Hello Kriesi Team

    I tried to figure out how to switch the shopping cart with the mobile menu. Currently the order is

    —logo left
    —search icon
    —hamburger menu
    —shopping cart icon

    Is there a way to switch it, so the hamburger menu is to the right? And also the on the menu open overlay on mobile the x for closing and the search icon, where it’s floating in the middle?

    Thanks so much, appreciate your help.
    Corina

    #1259965

    Hey Corina,

    Could you please give us a link to your website, we need more context to be able to help you.

    Best regards,
    Victoria

    #1259980
    This reply has been marked as private.
    #1260061

    Hello Victoria

    Another thing that started to happen on this website yesterday. For some reason all of a sudden it’s not applying all the custom CSS I added on the Theme-Editor. It was applying it and then it stopped. It is applying some but not all (for example I restyled the logo, mega menu etc. The styling is there in the css but it’s not applying it. When I apply the same css in Firefox Dev Inspector, the css works.

    The following things I already tried
    — disabled all plugins
    — checked the css in the W3C css validator
    — cleared all caches, disabled WP Rocket
    — updated all installs to the latest version

    I don’t quite know what to do anymore and appreciate your help.

    #1260905

    Hi,

    Thank you for the update

    To move the burger menu to the right of the cart icon, try to use this css code.

    @media only screen and (max-width: 767px) {
        .responsive.html_cart_at_menu #top .main_menu .menu > li:last-child {
    	padding-right: 13px;
    	margin-right: -50px;
        }
    
       .responsive.html_bottom_nav_header #top #menu-item-shop.cart_dropdown {
    	position: absolute;
    	right: 100px;
       }
    }
    

    And regarding the css issue, please check the custom css code and make sure that there are no invalid css code such as missing curly brackets or semi colons.

    Best regards,
    Ismael

    #1261788

    Hey Ismael

    Thanks for providing this code, appreciate it. It came a bit too late, as I solved it myself in the meantime respectively rather I had to engage a developer.

    Just a quick note on this support ticked and the response of your team. I first of all have to say I have been using Enfold for years and years and in many of my projects and loved it, still do. But the quality and reliability as well as experience of support here has based on my personal experience slowed considerably and lost in reliability over the past year. I don’t know, maybe my enquiries are too silly and not worth looking into. I also know that a lot of time you deliver more than what you have to within your support and that was one of the reason I stuck with Enfold.

    But if your support asks for a link that is clearly placed in the private content of my first post, then I am a bit lost. Since this was fairly urgent for me I engaged a developer and paid US$ 600.00 to fix the mobile menu and also the issue of the custom CSS not being applied at the front end.

    Now to the custom CSS not being applied and I am hopeful this may help someone else, as I’ve seen this question asked a few times, with no solution. My developer said in the end after digging around for some time it looking at plugins etc, it was ‘switching on / save / switching off / save’ the ‘Delete old CSS / Java Scrip files’ in the performance option.

    Again, the above is just my experience and maybe it’s the nature of my questions. But in saying that I’d much rather pay a bit more for a theme to have fast support available if required.

    I still love Enfold and I hope you can take it to the next level. It still is a great product and an easy one to use for my customers. But I also need reliable support as I have delivery deadlines.

    Thanks heaps,
    Corina

    #1262247

    Hi,

    But if your support asks for a link that is clearly placed in the private content of my first post

    We are very sorry about that. Sometimes, we tend to miss little details like that, maybe due fatigue or being engaged on another topic or thread that we are trying to solve, or both. We also acknowledge that our response time has dip a bit because of the number of inquiries that we have to tackle in the queue, but we always try to provide quality answers and as much as possible tackle every inquiries that comes in our way as long as we can handle it.

    We hope that you will continue using the theme, and that we would be able to help you better in the future in case you have questions regarding the theme. Thank you for your patience.

    Best regards,
    Ismael

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