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Hey Jean,
Thank you for the inquiry.
What do you mean by “with link in Iframe”? The advance layout builder is working properly when we try to edit the Accueil page.
Best regards,
IsmaelJanuary 7, 2021 at 3:51 am in reply to: Video Background in Colorsection doesn't start after acceptation of policy #1270743Hey acardell887,
Thank you for the inquiry.
You have to set the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior to the first or second option to allow external scripts or services such as the video background to work on page load, even without cookie consent or without the users accepting the privacy options.
Best regards,
IsmaelJanuary 7, 2021 at 3:47 am in reply to: How to avoid feature image cropping in a masonry line of blog posts? #1270742Hi,
Thank you for the update.
The size of the masonry images are now 856x528px, but you do not see the bottom part because of the masonry content, which is currently over or on top of the image. The edges are also cut off because the aspect ratio of the image is not the same as the masonry item container.
Best regards,
IsmaelHey Ganubis,
Thank you for the inquiry.
That is possible but you have to modify the includes > related-posts.php file. Look for this code around line 78..
array( 'tag__in' => $tag_ids, 'post_type' => get_post_type($this_id), 'showposts'=>$postcount, 'ignore_sticky_posts'=>1, 'orderby'=>'rand', 'post__not_in' => array($this_id)) );.. and remove the orderby parameter. This should automatically fetch the posts based on the date they are published.
array( 'tag__in' => $tag_ids, 'post_type' => get_post_type($this_id), 'showposts'=>$postcount, 'ignore_sticky_posts'=>1, 'post__not_in' => array($this_id)) );If you want to apply a different value to the orderby and order parameter, please check the following link.
// https://developer.wordpress.org/reference/classes/wp_query/#order-orderby-parameters
Best regards,
IsmaelHi,
Thank you for the update.
If I understand correctly, you are wondering why the generated thumbnails file size is much bigger compare to the original image. Is that correct? Please note that the thumbnail quality directly affects the file size, so reducing the default quality should affect the final compressed size of the thumbnails. Also, image optimization plugins could also affect the final size of the thumbnails. Did you install an image optimization plugin?
Best regards,
IsmaelHi,
@Guenni007: Thank you for the help. If I am not mistaken, setting the overflowY option to hidden should accomplish the same thing and prevent background scroll, but @Cloudypro should definitely try the suggested script.
@Cloudypro: Please try the suggested script above, see if it helps.Best regards,
IsmaelHey Benjfdc,
Thank you for the inquiry.
Did you set the posts’ Layout > Featured Image settings to the second option (Hide on single entry)? The checkbox that is supposed to hide the featured image is no longer available in later versions of the theme, and has been transferred in the mentioned settings above.
Best regards,
IsmaelHey Sebastian,
Thank you for the inquiry.
Google treats something as a layout shift when something that is not in DOM or in the document is added to the page dynamically and it moves the existing elements, so it is quite odd that the big-preview container, which is readily available in the document, causes CLS. Unless they treat the shift caused by the image inside the container as the culprit and blame it to the parent container. If that is the case, then applying a minimum height to the featured image container might help.
@media only screen and (min-width: 1024px) { .big-preview.single-big { min-height: 390px; } }Did you add any custom elements in the post content or in the entry-content container? It is possible that those elements are causing the layout shifts inside the entry-content container.
Best regards,
IsmaelHi,
Your original request is to display the Masonry element in the archive page, which is what we did by editing the taxonomy-portfolio_entries.php file. Anyway, we tried to login to the file server today via FTP, but the connection fails.
To revert the layout back to default, just go to the child theme directory and remove the taxonomy-portfolio_entries.php file. Make sure to purge the cache and remove the browser history before checking the archive page again, or do a hard refresh.
Best regards,
IsmaelHi,
You could set it so that the whole image is visible in the section area, but then again may create spaces around the container or around the background image.
.avia-full-stretch { background-size: contain !important; }IMO, the section looks good already even if the image is partly cut off or is not fully visible.
Best regards,
IsmaelHey reel-women,
Thank you for the inquiry.
Looks like the Masonry element is not used in the page, but a custom one called trips-list. Did you create that element? Summary of the post items are usually added in the Excerpt box, or are automatically generated based on the content in the posts editor.
Best regards,
IsmaelJanuary 6, 2021 at 2:25 pm in reply to: Blog Posts section lists portfolio item category + page title #1270624Hey mbesh,
Thank you for the inquiry.
You should be able to remove or hide the posts category with this css code.
.html_elegant-blog #top .avia-content-slider .blog-categories { display: none; }Add it in the Quick CSS field, then toggle or temporarily disable the Performance > File Compression settings.
Best regards,
IsmaelJanuary 6, 2021 at 2:22 pm in reply to: Blog post image sizes suddenly all different sizes? #1270622Hi,
Sorry about that. Please try to allow connections coming from the Philippines.
Best regards,
IsmaelHi,
@ancrerouge: We are not yet sure why the Product Grid element is not displaying in that page but we found out that there are two copies of Enfold in the theme directory. Please remove the 4.7.3 version and leave the latest one. If possible, please remove the credentials that you provided in the private field because OP will be able to see it, then create a new thread and post the site details there instead.
@Pas7o: We tried to login to the site using the login account but it seems to be invalid. Please check it carefully or provide another account so that we could check the issue properly.
@nbfc: Thanks for helping out! :)Best regards,
IsmaelHey ESWEENEY113,
Thank you for the inquiry.
Currently, a category or sorting item will only show if an item that belongs to that particular category actually exists in the current page. It is actually possible to display all categories immediately, but they will be unusable if none of the items exist in the current page.
Best regards,
IsmaelJanuary 6, 2021 at 2:00 pm in reply to: Google Analytics does not work when the cookie consent message enabled #1270612Hey!
Thank you for the update.
We got the same result when we checked the site again today. The analytic script loads and the tracker as usual happily collects data from me and from the site. Check the screenshot below, which is basically the same as the first, but please check the date.
Screenshot: https://imgur.com/a/C3lqpEq
Best regards,
IsmaelHi,
@ellephillips: Please continue in the following thread and please refrain from opening up other threads.// https://kriesi.at/support/topic/mp4-video-loop-stopping-at-first-frame-instead-of-last-frame/
@analidia2: Did you try Mike’s suggestions? Unfortunately, we are not really sure why it does not loop on mobile devices. Worst case scenario is that you will have to ask the users to play the media file again once it stops.Best regards,
IsmaelJanuary 6, 2021 at 1:44 pm in reply to: Target="_top" for link when redirecting after submit of contact form in iframe #1270606Hey matbcn,
Thank you for the inquiry.
How did you add the contact form? Is it the contact form element from the theme? Please post the site or page URL containing the popup so that we could properly inspect it.
Best regards,
IsmaelJanuary 6, 2021 at 1:41 pm in reply to: MP4 Video Loop Stopping at First Frame instead of Last Frame #1270605Hey ellephillips,
Thank you for the inquiry.
We cannot find the pause snippet or script in the document. Did you add this snippet in the functions.php file?
add_action('wp_footer', 'ava_custom_script', 10); function ava_custom_script(){ ?> <script> (function($){ var video = document.getElementsByTagName('video')[0]; video.addEventListener("timeupdate", function() { if (video.currentTime >= 8) { video.pause(); console.log('paused'); }}, false); }(jQuery)); </script> <?php }This should pause the video exactly after 8 seconds.
Related thread: https://kriesi.at/support/topic/problem-with-looping-video/#post-441912
Best regards,
IsmaelHi,
Thank you for the info.
Try to use this css code to allow the year picker to float beside the other picker.
.ui-datepicker .ui-datepicker-title select.ui-datepicker-month, .ui-datepicker .ui-datepicker-title select.ui-datepicker-year { float: left; }Best regards,
IsmaelJanuary 6, 2021 at 1:33 pm in reply to: Center and enlarge search field on search results page #1270599Hi,
Thank you for the update.
Did you copy the code or snippet from your email? It is not working properly because the quotation marks and the other symbols have been encoded or have been converted to their html entity form. Please try to copy it directly from the forum.
Best regards,
IsmaelHi,
1.) Yes, that should be possible. Please add this css code to adjust the font size and style of the pagination.
#top .pagination .current, #top .pagination a, #top .fullsize .template-blog .pagination a { float: left; height: 45px; width: 45px; line-height: 45px; text-align: center; padding: 0; border-radius: 100px; margin-right: 3px; box-shadow: 0px 0px 1px 0px rgba(0,0,0,0.2); font-size: 20px; }2.) That will require modifications that are beyond the scope of support, unfortunately. You might have to hire a freelance developer or contact our partner, Codeable.
3.) Try to add this css code in the css media query above to move the search icon, cart icon and mobile menu further to the right.
.responsive #top #menu-item-shop.cart_dropdown { position: relative; margin-left: -90px; right: -50px !important; }If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
It actually depends on the elements that are used or the content that currently exists in the site. If you are not using the Portfolio Grid or the Masonry elements for example, then you could safely remove the portfolio and masonry thumbnails. If there is no latest posts widget, then the widget thumbnail is probably not required. You could actually remove all registered thumbnails because WordPress will just automatically fall back to the original source or the original image but this could also mean a much heavier site.
Best regards,
IsmaelJanuary 5, 2021 at 5:14 am in reply to: Graphic Elements rendering only AFTER leaving the browser window when scrolling #1270305Hi,
You are very welcome! Please do not hesitate to open another thread should you need anything else.
Have a nice day.
Best regards,
IsmaelJanuary 5, 2021 at 2:43 am in reply to: Google Analytics does not work when the cookie consent message enabled #1270286Hi,
UPDATE: When we checked the site, the analytics script properly loads and the tracker as expected, automatically collects data from the site once we accepted the cookies. Please check the screenshot below.
Screenshot: https://imgur.com/a/zzMjMOD
Best regards,
IsmaelJanuary 5, 2021 at 2:41 am in reply to: Google Analytics does not work when the cookie consent message enabled #1270285Hey Andreas,
Thank you for the inquiry.
The issue is probably with this part.
– User must accept and must opt in, only essential cookies selectedThe analytics or tracker will not work unless the user opt in or manually toggle the privacy buttons designated to enable/disable the Google Analytics script. If you want the tracker to work independent of the privacy options, you have to set the Default Cookie Behavior settings to the first or second option instead. This should allow the tracker script to load without the users having to accept the cookies.
Best regards,
IsmaelHi,
Thank you for the update.
By setting WP_DEBUG to false, you are disabling the debugging mode, which also prevents warnings or errors from displaying in the frontend. This is fine because the debugging info that you posted above is merely a warning and should not cause any critical errors in the site.
Best regards,
IsmaelHey Mohamad,
Thank you for the inquiry.
We could apply a minimum height to the product title to keep the grid items aligned, but this may create space or gap between the title and the price on product items with shorter title.
.av-masonry-entry-title.entry-title { min-height: 40px; }Best regards,
IsmaelHi,
You are very welcome! Please feel free to open a new thread should you have other questions regarding the theme.
Have a nice day.
Best regards,
Ismael -
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