Forum Replies Created
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AuthorPosts
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November 11, 2020 at 12:28 pm in reply to: Custom Login Not Working for Advanced Classifieds and Directory Pro Plugin #1259849
Hey jstonestreet,
Thank you for the inquiry.
Does it work correctly when a default theme is active, or when not using the Enfold theme? Please try to temporarily disable the page preloading, custom 404 and maintenance mode settings in the theme options because these features could trigger a redirect and might be causing the issue.
Best regards,
IsmaelNovember 11, 2020 at 12:17 pm in reply to: Product Variation OImage are not shown, if Main product image is set #1259846Hey BlutVampir,
Thank you for the inquiry.
You might have to set the Enfold > Shop Options > Product Gallery to Woocommerce 3.0 Gallery instead of the default gallery from the theme. This should make the variation image switch work without losing the main product image.
Best regards,
IsmaelHi,
Thank you for the update.
You might have to modify the archive.php template directly, or use the ava_after_main_title hook to render additional content above the category description. In the archive.php file, the category description starts around line 33, so the category image code can be added above that line. By default, uploading images to the categories is not available, so you will have to install a plugin or add a custom snippet.
Please check these plugins:
// https://wordpress.org/plugins/categories-images/
// https://wordpress.org/plugins/wp-custom-taxonomy-image/Best regards,
IsmaelHey havi,
Thank you for the inquiry.
The schema markup from the theme is added inline combined with the template markup while Yoast schema is JSON-LD, a type of schema added as JSON, so the theme’s schema markup should not have affected the plugin’s. How do you check the schema markup?
Best regards,
IsmaelHey aliciapotts,
Thank you for the inquiry.
Could you give us an example of a broken link to the shopping cart page? Did you create a cart page, or import the default Woocommece data? These broken links might be from the demo data.
Best regards,
IsmaelHey!
Thank you for the info.
According to one of our developers, the issue might have something to do with the security plugin which might be causing the AJAX call or function to fail. This error occurs when we try to open an element using an editor account.
Er is een fout opgetreden – Het lijkt er op dat u niet langer bent ingelogd. Ververs de pagina en probeer het opnieuw a.u.b.
Can we deactivate the plugins temporarily while checking the issue?
Best regards,
IsmaelHi,
That is why you have to register another thumbnail with a different name for the image with a different crop position. Both thumbnails will have the same height and width, but they should not have the same name when you register them.
Best regards,
IsmaelNovember 10, 2020 at 11:33 am in reply to: Invisible 301s being created av-blog-meta-category-disabled #1259524Hi,
Thank you for the info.
In the staging site, the category meta info does not display beside the date and author meta. Did you enable some sort of html compression in the live site?
Best regards,
IsmaelHi,
Thank you for the update.
We tried to login to the site but it is asking for a verification code — code is sent to the email address. Please verify the account first, or provide another verified account so that we could check the site.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelNovember 10, 2020 at 11:22 am in reply to: Thrive architect is including the privacy & cookies modal window plain in pages #1259520Hey MiguelOne,
Thank you for the inquiry.
The privacy modal requires the Lightbox Modal Window but for some reason the script that initialize this feature is not loading in the page made with the Thrive plugin. You may need to manually load or register the lightbox script for those pages. The lightbox script is inside the enfold\js\avia-snippet-lightbox.js file.
Best regards,
IsmaelHi,
Thank you for the inquiry.
The theme is using the isotope script to control the layout of the masonry element, and according to the documentation the layout that you are after is not possible, at least not without adding customization to the script. The closest layout to the meow-test is the fitRows layout mode, but it requires that all images have the same height.
// https://isotope.metafizzy.co/layout-modes/fitrows.html
Another user of the script provided a custom modification to allow same height for the fitRows layout, but implementing something like this will require changes that are beyond the scope of support. You may need to hire a third party developer or contact our partner, Codeable.
// https://github.com/metafizzy/isotope/issues/844
Best regards,
IsmaelHi,
Thank you for the inquiry.
The theme is using the isotope script to control the layout of the masonry element, and according to the documentation the layout that you are after is not possible, at least not without adding customization to the script. The closest layout to the meow-test is the fitRows layout mode, but it requires that all images have the same height.
// https://isotope.metafizzy.co/layout-modes/fitrows.html
Another user of the script provided a custom modification to allow same height for the fitRows layout, but implementing something like this will require changes that are beyond the scope of support. You may need to hire a third party developer or contact our partner, Codeable.
// https://github.com/metafizzy/isotope/issues/844
Best regards,
IsmaelHey MarcusJeroch,
Thank you for the inquiry.
1.) Unfortunately, there is no way to jump from one gallery to another without clicking first an image that belongs to a certain set or gallery.
2.) To completely disable the caption on mobile view, we could use the following css code.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ .avia_desktop .av-caption-on-hover .av-masonry-item-with-image.av-masonry-entry:hover .av-inner-masonry-content { display: none !important; } }Best regards,
IsmaelHi,
Thank you for the info.
Did you place the image and the text block in separate column elements? Please try to edit the first column in the row, enable the Equal Height Columns in the Row Settings > Row Layout toggle, then set the Vertical Alignment from Top to Middle. That should center align the content of both columns vertically.
Best regards,
IsmaelHi,
Thank you for the inquiry.
The default lightbox is not available in the Woocommerce 3.0 Gallery, so your client has to choose which gallery he prefer more. The 3.0 gallery also contains a lightbox or zoom in feature but it is not the same as the default one. Unfortunately, we will not be able to integrate the MagnificPopup lightbox script with the 3.0 gallery.
Best regards,
IsmaelNovember 10, 2020 at 7:33 am in reply to: WooCommerce – variation pictures of variable product not changing #1259491Hi,
Thank you for following up.
Did you adjust the Product Gallery settings in the main language(German)? Please note that the each language has its own theme options, so you have to adjust the settings on both language.
Best regards,
IsmaelHey emilconsor,
Thank you for the inquiry.
This is not possible because the script relies on the anchor in order to open the corresponding tab. You should find the tab script in the enfold\config-templatebuilder\avia-shortcodes\tabs\tabs.js file.
Best regards,
IsmaelNovember 10, 2020 at 7:20 am in reply to: Problem with double click to start horizontal gallery #1259488Hi,
Thank you for the info.
It is actually working as expected but you do not see the active item because the image zoom effect is disabled. It looks like it only starts on the third click because it goes through the first and second items, and only slides when the third item is active. We recommend enabling the zoom effect by setting the Styling > Active Image Style to the second option.
Best regards,
IsmaelHi,
Thank you for the inquiry.
You might have to disable or deregister the avia-megamenu script and the avia_hamburger_menu function inside the js > avia.js file to get rid of the unwanted menu behavior. These scripts create the mega menu and switches the default menu to the mobile menu version.
// https://developer.wordpress.org/reference/functions/wp_deregister_script/
Best regards,
IsmaelHey dhuibh,
Thank you for the inquiry.
Where can we see the issue? You may need to provide a direct link to the actual page where the shortcodes are used so that we could check the layout problem. However, please note that we do not provide support for third party plugins as stated on our support policy. Please keep in touch with the plugin developers for additional assistance.
Best regards,
IsmaelHey brandreach_at,
Thank you for the inquiry.
The script above seems to be working properly. The toggles are correctly disabled on page load and the PHPSESSID is grayed out. Is that how it supposed to work?
You might also have to change the class attribute of the parent div container of the input element or checkbox from av-cookie-save-unchecked to av-cookie-save-checked.
Best regards,
IsmaelHi,
Could you provide a screenshot of the layout that you have in mind for the heading and the text block? Right now the special heading elements covers the text block, but you could adjust the z-index property if you would like to place the headline under the text block.
Thank you for your patience.
Best regards,
IsmaelHey!
Thank you for the info.
Some of the portfolio items have a custom link or are set to redirect to an external URL. Please check the portfolio items’ Additional Portfolio Settings > Overwrite Portfolio Link setting. This should be set to Use default setting if you want to remove or disable the custom link.
Best regards,
IsmaelHi,
Sorry for the delay. Is it only happening on playlists with only one item? Have you tried replacing those with the audio shortcode? Please check the following documentation for more info.
// https://wordpress.org/support/article/audio-shortcode/
Best regards,
IsmaelNovember 10, 2020 at 6:20 am in reply to: Show search results product as the shop overview (3.0.0) with thumbnails + price #1259475Hey manyfl2or,
This is nice. It will surely help a lot of users. Thank you for sharing.
Best regards,
IsmaelNovember 9, 2020 at 2:55 pm in reply to: How to add the "add to cart" button to product thumbnail on mouse over #1259273Hi,
Thank you for the update.
What if showing the Add to Cart button just below the thumbnail picture?
The image is actually inside the link container, so adding the add to cart link will still require a custom script that could detect a mouse click and that is able to recognize that the user or visitors actually clicked on the add to cart button.
We tried to check the dashboard again but the server is unavailable, and the front end shows a maintenance mode page.
Best regards,
IsmaelNovember 9, 2020 at 2:47 pm in reply to: Background video without using self-hosted, Vimeo or Youtube #1259272Hi,
Thank you for following up.
Is there a way to block those? I knew of a way in the past, but YouTube blocked that.
Youtube removed the rel parameter which should remove the related content at the end of the video even though they are well aware that the videos are often times used as backgrounds, which might mean that they are discouraging developers or designers to use videos that way and of course to encourage users to view more related contnet. But they keep the modestbranding parameter which removes the Youtube logo.
// https://developers.google.com/youtube/player_parameters#modestbranding
For now, you might have to look for alternatives or hire a third party developer to add a new video platform or a custom video element in the builder.
Best regards,
IsmaelHi,
Great! Glad it is working. Please do not hesitate to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for for following up.
Is it possible to give the image name another addition like header-intro-1920×700-leftright or something like that?
You will have to register another thumbnail for the other image with a different crop position.
Best regards,
IsmaelHi,
Thank you for the update.
We adjusted the searchwp function for the AJAX search a bit and it is now working as it should.
// **********************************************************************// // Search WP integration */ // **********************************************************************// add_filter( 'avf_ajax_search_function', 'avia_init_searchwp', 10, 4 ); function avia_init_searchwp( $function_name, $search_query, $search_parameters, $defaults ) { $function_name = class_exists( 'SearchWP' ) ? 'avia_searchwp_search' : $function_name; return $function_name; } function avia_searchwp_search( $search_query, $search_parameters, $defaults ) { $searchwp = SearchWP::instance(); $engine_name = 'default'; // you can swap in your Supplemental Search Engine name $search_string = isset( $search_query['s'] ) ? sanitize_text_field( urldecode( $search_query['s'] ) ) : ''; // limit the results to 5 function avia_searchwp_search_num_results() { return 5; } add_filter( 'searchwp_posts_per_page', 'avia_searchwp_search_num_results' ); $posts = $searchwp->search( $engine_name, $search_string ); return $posts; }Best regards,
Ismael -
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