Forum Replies Created
-
AuthorPosts
-
Hi,
Thank you for the info.
Does it work properly when there is only one layer slider in the page? The images are probably not fading in because the waypoint script, which is one of the functions responsible for the animation, fails to calculate the height of the hidden layer slider.
Best regards,
IsmaelHi,
Thank you for the update.
The option works fine on our own installation, so it is probably cause by a custom modification or by a plugin. Unfortunately, we will not be able to help further if we cannot see or reproduce the issue. The overlay effect still works on the dev and live site.
Best regards,
IsmaelHi,
I completely agree with you and I would love to use the same layout on all devices! And It would be beneficial to the theme if the design and layout of the pages are consistent ;-)
I thought that you are intentionally changing the layout of the navigation on different pages. As you may already know, the layout of the page or the position and behavior of the navigation has to be adjusted a bit on mobile devices because of the screen size, and the layout has to respond to the available space. But you have the option to disable the responsiveness of the site in the Enfold > General Layout > Dimensions > Responsive Site option and maintain the desktop layout on mobile view, but having a non-responsive site is not common nowadays.
The second snippet above with the is_page function should work, but you have to move the closing curly brace above the return statement.
function avf_header_setting_filter_mod($header) { if(is_page(array( 921, 923))) { $header['header_scroll_offset'] = $header['header_scroll_offset'] + 48; } return $header; } add_filter('avf_header_setting_filter', 'avf_header_setting_filter_mod', 9999, 1);Best regards,
IsmaelHi,
You are most welcome! Please do not hesitate to open a new thread if you need anything else. We will close this one for now.
Have a nice day. :)
Best regards,
IsmaelHi,
Thank you for the update.
We adjusted the height values a bit and uploaded an image with 3 different colors but it did not work. Looks like there is an issue with the image cropping option because when we visited an official documentation or article about WP images, the examples are cropped the same way even though they are supposed to show in different crop positions.// https://havecamerawilltravel.com/photographer/wordpress-thumbnail-crop/
UPDATE: We edited the custom_modified_thumb_sizes function and use the add_image_size function instead of modifying the existing thumbnails. It did not work at first because we were trying to modify thumbnails that do not actually exist. (see private field)
Best regards,
IsmaelNovember 30, 2020 at 2:13 am in reply to: Invisible 301s being created av-blog-meta-category-disabled #1263847Hi,
You are welcome! We will keep the thread open for further updates. Please let us know if the modification above helps.
Best regards,
IsmaelNovember 30, 2020 at 2:09 am in reply to: Invisible 301s being created av-blog-meta-category-disabled #1263846Hi,
You are welcome! We will keep the thread open for further updates. Please let us know if the modification above helps.
Best regards,
IsmaelHi,
I am very sorry for the delay. We created a copy of the taxononomy-portfolio_entries.php file in the child theme and modified it a bit so that the portfolio grid becomes full width. We just removed the main containers. Let us know if that is the layout that you are after.
Best regards,
IsmaelHi,
Unfortunately, we will not be able to help properly if we cannot edit the files and test the modification. Please allow file editing in the Appearance > Editor panel at least so that we could edit the snippet and do the necessary changes. And aside from updating the height values, try to also adjust the width values as well so that the thumbnails are completely different from each other.
Best regards,
IsmaelHi,
The Load jQuery in your footer option is still enabled when we checked the Performance panel of the theme options, so we disabled it. We also disabled the file compression settings and it seems to have helped with the issue. The error is now gone and the images are now displaying properly on mobile view. Please remove the browser cache or try to check the site on incognito mode.
If the issue persists on your end, please try to disable the plugins temporarily, including the cache plugin, and remove the cache before checking the page again.
Best regards,
IsmaelHi,
(Problem solved, though, by following your advice. Using a full-page slider for mobile.)
You are welcome! Glad we could help. Please let us know in another thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the info.
Aside from disabling the burger menu, try to also disable the avia_smoothscrollfunction in the avia.js file, but this will disable the smooth scrolling effect and the anchors will land immediately on the corresponding sections.
//smooth scrooling if($.fn.avia_smoothscroll) $('a[href*="#"]', container).avia_smoothscroll(container);If the issue persists, you may need to contact the plugin developers or the script creators to further inspect the issue.
Best regards,
IsmaelNovember 27, 2020 at 5:12 am in reply to: Special Characters in a code block – unable to use suggested replacement #1263445Hi,
Thank you for the inquiry.
You may need to use this plugin in order to properly use those symbols in the text or code block element.
As described above, you will have to use special placeholders for the symbols such as ###lt### for less than symbol or ###gt### for greater than symbol and the plugin will then convert these placeholders to the actual symbols in the front end.
Best regards,
IsmaelNovember 27, 2020 at 4:58 am in reply to: How to show Breadcrumb and title of the page on all pages #1263443Hi,
Thank you for the info.
We could use this filter in the functions.php file to display the title and breadcrumb container back even when the default header is disabled or when using a vertical menu as you put it.
add_filter('avf_header_setting_filter', 'avf_header_setting_filter_mod', 9999, 1); function avf_header_setting_filter_mod($header) { $header['header_title_bar'] = ''; return $header; }Best regards,
IsmaelHi,
One of the moderators have already replied to the previous thread. Did you manage to adjust the script so that the value of the data-quantity responds or adjusts based on the actual registered quantity for the product? Please contact the script author for more info about the script.
Best regards,
IsmaelHey fcp,
Thank you for the inquiry.
The reason is because I’m not always using the same way to display my menu (sticky, not sticky, and so on…) and it depends on screen size.
It would be beneficial to the site and for the users if the design and layout of the pages are consistent, and if the location and behavior of the menu or navigation is the same. It gives familiarity and allow users to easily navigate the site without unnecessary strain and confusion.
If you want to adjust the main container’s offset value, you have to use the avf_header_setting_filter and adjust the value of header_scroll_offset parameter.
Example:
function avf_header_setting_filter_mod($header) { $header['header_scroll_offset'] = $header['header_scroll_offset'] + 48; return $header; } add_filter('avf_header_setting_filter', 'avf_header_setting_filter_mod', 9999, 1);You could also insert additional conditional function (e.g is_page, is_archive, is_single) if you want to only apply the changes on certain pages or posts.
Best regards,
IsmaelNovember 27, 2020 at 4:13 am in reply to: Shopping cart icon states "no products" and has display issues? #1263430Hi,
Sorry for the delay. We are not yet sure why the initial product is not visible in the mini cart, and why the list only shows when another product has been added to the cart.
Could we have access to the file server? Please post the FTP details in the private field so that we could debug the issue properly.
Best regards,
IsmaelNovember 27, 2020 at 3:42 am in reply to: Video preview in post doesn't update after publishing scheduled Video #1263425Hey bernhardstemp,
Thank you for the inquiry.
Have you tried removing the cache or checking the site on incognito mode? Did you enable the privacy cookies? It is possible that videos from external sources are blocked because of the cookie options. You may need to set the Privacy & Cookie > Cookie Handling > Default Cookie Behavior settings to the first or second option to enable external scripts even when the required cookies have not been accepted yet.
Best regards,
IsmaelHi,
Thank you for the update.
We could not reproduce the overlap issue with the columns, but we noticed that the subtotal column is missing and that the quantity buttons are still hidden. You have to remove this css code to display the qty buttons back.
.cart_item .plus, .cart_item .minus { display: none !important; }What is the actual resolution of the screen in the screenshot above?
Best regards,
IsmaelHi,
Thank you for the update.
We could not reproduce the overlap issue with the columns, but we noticed that the subtotal column is missing and that the quantity buttons are still hidden. You have to remove this css code to display the qty buttons backs.
.cart_item .plus, .cart_item .minus { display: none !important; }What is the actual resolution of the screen in the screenshot above?
Best regards,
IsmaelHi,
Thank you for the update.
We are now able to reproduce the issue on a device emulation and it seems to be an issue with the jQuery script. Did you set jQuery to load in the footer? Please disable the Load jQuery in your footer option in the Enfold > Performance > Change WordPress defaults section.
This is the script error in the browser console.
Uncaught ReferenceError: jQuery is not definedBest regards,
IsmaelHi,
Thank you for the update.
The site is loading relatively fast on our end, and according to gmetrix the largest element in the page (usually the slider) loads in less than 1.5s, but the whole page completely loads only after 2.9s. The home page is quite neat and simple, and there are not a lot of content in it, so it should be loading much faster. Is the site on a shared server or hosting?
You could try the recommendations provided by the testing tool to further improve the performance of the site. (see private field)
Best regards,
IsmaelNovember 26, 2020 at 7:29 am in reply to: Blog post image sizes suddenly all different sizes? #1263198Hi,
Sorry about the delay. I am not really sure how we missed your inquiry. The settings should be available in the Advance Layout Builder, just edit the page containing the posts, click the Blog Posts element and go to the Styling tab. Or post the login details in the private field so that we could check the settings.
Best regards,
IsmaelHi,
You might have to click on the field first to make sure that the pointer is focused on it or that it is active before selecting all code. And yes, you could select it manually if it is not working. :)
Best regards,
IsmaelHi,
Thank you for the update.
The products display fine when using the default Woocommerce product shortcode, so this goes to show that the theme could handle shortcodes just fine, but for some reason the other shortcode from the woobewoo plugin is not working as it should. Unfortunately, we will not be able to help you effectively with it because we are not familiar with the plugin’s code. Please keep in touch with the plugin developer for further assistance. (see private field)
Also, the filter shortcode in the abstract-masonry page is not working because there is no filter with the ID 6.
[wpf-filters id=6]The site also contains an older version of the theme, but it is very unlikely that this is the reason that the filter or shortcode is not working. Still, you have to update the theme to the latest version, 4.7.6.4.
Best regards,
IsmaelNovember 26, 2020 at 6:00 am in reply to: PDF tracking in Google Analytics from button click #1263180Hi,
Thank you for the update.
Did you already create an event in your Google Tag Manager console? Instead of adding the onclick attribute to the link, try to track the button based on a custom css class or ID. There are a lot of instructions, documentation or tutorials available out there such as the following.
// https://www.lovesdata.com/blog/google-tag-manager-button-click-tracking
If you want to read more about tracking events, please check the documentation.
// https://developers.google.com/analytics/devguides/collection/gtagjs/events
And if you have not created a tracking event or goals yet, please refer to the following instructions.
// https://support.google.com/analytics/answer/1033068#Anatomy
// https://support.google.com/analytics/answer/1032415Best regards,
IsmaelHi,
Thank you for the update. It would not help looking on a page where the issue does not occur, but when we checked the live site, the overlay effect or the content container does not appear on hover. Did you disable it on the live site?
Best regards,
IsmaelNovember 26, 2020 at 5:04 am in reply to: WPML / Easy slider / image links to Lightbox / wrong picture when language diff #1263162Hi,
Thank you for the info.
We found out that the lightbox link or image URL is retrieved using the generic get_url function, so we modified the config-templatebuilder\avia-template-builder\php\generic-helper.class.php file around line 267 and applied the same WPML filter.
$link = wp_get_attachment_image_src( apply_filters('wpml_object_id', $slide->ID, 'attachment', TRUE ), apply_filters( 'avf_avia_builder_helper_lightbox_size','large' ) );The lightbox is now displaying the appropriate images from the current language. (see private field)
Best regards,
IsmaelHi,
The code above looks correct, the values of the crop parameter are valid. Did you purge the cache and regenerate the thumbnails after editing the code?
We would like to test this again but the login token above seems to have expired. Please create another token, or post the WP and FTP details in the private field so that we could test the site properly.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the info. Let us know if you need any help regarding the new design, or if we could still assist you with the previous implementations. As it will certainly be off the original topic, we will close this thread for now. Please do not hesitate to open another if you need anything else.
Have a nice day.
Best regards,
Ismael -
AuthorPosts
