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Viewing 30 posts - 15,871 through 15,900 (of 66,839 total)
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  • in reply to: Theme Issue: LayerSlider WP & Avia slider #1264948

    Hi,

    Thank you for the update.

    1.) The text and the banner image in the slides are resizing properly when we check the site on a device emulation as shown in the screenshot below.

    Screenshot: https://imgur.com/a/EbszEMA

    How would you like the slider to resize or adjust on mobile view?

    2.) That is the default layout of the slider on mobile view. The slider navigation is hidden by default but we could use the following css code to display it back on smaller screens.

    @media only screen and (max-width: 767px) {
        .responsive #top .avia-slideshow-controls a {
    	display: block;
        }
    }
    

    You could also display another slider or element with different configuration or settings in place of the current one using the elements’ Advanced > Responsive > Element Visibility settings. This option allows you to toggle the visibility of the elements in different screen sizes.

    Best regards,
    Ismael

    in reply to: Tab Section height problem #1264943

    Hi,

    The Content Height is only available when the Tab Position is set to Display tabs above content. If you need further help, please do no hesitate to open a new thread. We will close this one for now.

    Best regards,
    Ismael

    in reply to: edit portfolio categories default grid #1264942

    Hi,

    Thank you for the update.

    1.) Yes, the child theme should be activated, else the modification or the template changes for the portfolio archive page that we just did will not work. Please note that after activating the child theme, you have to import the parent theme options to keep the current layout and configuration of the site. For more info, please check the documentation below regarding child theme installation or activation.

    // https://kriesi.at/documentation/enfold/child-theme/

    Just to be safe, please create a site backup or a restore point before activating the child theme so that we could revert back to a previous version in case anything goes wrong.

    2.) It is up to the developer or the site owner to update the child theme version if they want, but it is not necessary.

    Best regards,
    Ismael

    in reply to: Contents and Author Picture #1264941

    Hi,

    Thank you for coming back.

    1.) We have to modify the includes > loop-index.php file and add the author image beside the name manually. Please edit the file and look for this code around line 409.

    echo '<span class="blog-author minor-meta">' . __( 'by','avia_framework' ) . ' ';
    					echo	'<span class="entry-author-link" ' . avia_markup_helper( array( 'context' => 'author_name', 'echo' => false ) ) . '>';
    					echo		'<span class="author"><span class="fn">';
    									the_author_posts_link();
    					echo		'</span></span>';
    					echo	'</span>';
    					echo '</span>';
    

    Below that code, add the following snippet to render the author image.

    $gravatar = '';
    				$pf_link = get_post_format_link( $post_format );
    
    				if( $post_format == 'standard' )
    				{
    					$author_name = apply_filters( 'avf_author_name', get_the_author_meta( 'display_name', $post->post_author ), $post->post_author );
    					$author_email = apply_filters( 'avf_author_email', get_the_author_meta('email', $post->post_author), $post->post_author );
    
    					$gravatar_alt = esc_html( $author_name );
    					$gravatar = get_avatar( $author_email, '81', 'blank', $gravatar_alt );
    					$pf_link = get_author_posts_url( $post->post_author );
    				}
    
    				$author_image= "<a href='{$pf_link}' class='post-author-format-type'><span class='rounded-container'>" . $gravatar . $icon . '</span></a>';
    
    echo $author_image;
    

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Google Maps Shortcode issue in a non-GDPR country #1264939

    Hi,

    Thank you for the inquiry.

    The site is still using an older version of the theme, v.4.7.4. You may need to upgrade it to v4.7.6.4. Please post the FTP and WP login details in the private field if the issue persists after the update.

    Best regards,
    Ismael

    Hi,

    Current issue remains:
    Navigating to edit-mode of the published page is breaking back-end and does show edit-mode in non-workable way.

    Do you mean that you cannot edit the text block after adding the style? Please post the style or code that you are trying to add to the code block using pastebin so that we could test it on our own installation.

    Best regards,
    Ismael

    in reply to: Mobile cart fix #1264937

    Hi,

    Sorry about that. We forgot to include this css code.

    table.shop_table .woocommerce-cart-form__cart-item.cart_item {
    	height: 100%;
    }
    

    This is how the table should look after adding the css code above.

    Screenshot: https://imgur.com/UBCGGFv

    Best regards,
    Ismael

    in reply to: Issue with Masonry on mobile #1264933

    Hi,

    Did you remove the cache before checking the page? Or try to check the site again on incognito mode.

    If it is not working, try this one instead.

    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
      .av-caption-on-hover .av-masonry-item-with-image.av-masonry-entry:hover .av-inner-masonry-content {
        display: none !important;
      }
    }
    

    Best regards,
    Ismael

    in reply to: Woocommerce Reviwes #1264929

    Hi,

    Thank you for the update.

    Would you like to adjust the position of the stars inside the review container? Please try this code in the Quick CSS field.

    div .star-rating, div #reviews #comments ol.commentlist li .comment-text .star-rating {
    	top: 10px;
    	position: relative;
    }

    Adjust the top position as you wish.

    Best regards,
    Ismael

    in reply to: Quotation marks change when page is safed #1264795

    Hi,

    Thank you for the update.

    We are not really sure why it gets converted, but we might be able to work around the issue by adding a placeholder to the title field, then convert that placeholder to the actual symbol in the front end using javascript.

    // https://www.w3schools.com/jsref/jsref_replace.asp

    Best regards,
    Ismael

    in reply to: Update 4.6.7.4, Slow speed #1264794

    Hi,

    Sorry for the delay. This might be due to the new Enfold > Privacy & Cookies option, which is not available on version 4.4.1. Have you tried disabling the option temporarily? You should also disable the Performance > File Compression settings temporarily to regenerate the scripts and stylesheets.

    Best regards,
    Ismael

    in reply to: The Events Calendar Won't Publish Events #1264758

    Hey dnweil,

    Thank you for the inquiry.

    Which browser are you using, and in which OS? We successfully created an event post without encountering any error. Please check the event link in the private field.

    How can we reproduce the issue?

    Best regards,
    Ismael

    in reply to: Advanced Layerslider #1264756

    Hi,

    Thank you for the info.

    We are not really sure if this is going to help, but the following script should completely remove the hidden slider from the pagem and hopefully allow the waypoint script to correctly calculate the position of the images.

    // remove hidden ls
    function ava_script_events_container() {
        if ( wp_script_is( 'avia-default', 'registered' ) ) {
            wp_add_inline_script( 'avia-default', "(function($) {
    			$(document).ready(function() {
    				$('.ls-forcehide').remove();
    			});
    })(jQuery);" );
        }
     }
     add_action( 'wp_enqueue_scripts', 'ava_script_events_container', 9999);

    Please add it in the functions.php file.

    Best regards,
    Ismael

    in reply to: Add to Cart of few Items – Product Overview #1264754

    Hi,

    I found this function in another support post at Enfold.

    Which function did you add, and where did you get it? Please provide the link to the previous thread so that we could test the snippet. We might have to adjust the initial value of the data-quantity attribute to make this work properly.

    Best regards,
    Ismael

    in reply to: Enfold Events Calendar not matching Church Theme Demo #1264753

    Hey Salt,

    Thank you for the inquiry.

    By default, it is not possible to embed the events calendar in any page aside from the selected events page in the plugin settings. A shortcode is available but only for the premium version.

    // https://theeventscalendar.com/knowledgebase/k/embedding-calendar-views-with-the-tribe_events-shortcode/

    Best regards,
    Ismael

    in reply to: Mobile menu not showing any menu items #1264675

    Hi,

    We still could not access the login page using the default login URL. Did you change it to something else? Please disable the plugins temporarily or post the FTP details in the private field so that we could check the site properly.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: PROBLEM WITH LOOP IN VIDEO #1264674

    Hi,

    The video in that page is not playing automatically because audio is enabled. You have to mute the video first in order to make it play automatically on page load. Some devices do not support video autoplay by default, so you might have to ask your users to manually play the file when necessary.

    // https://help.outofthesandbox.com/hc/en-us/articles/360000661568-Why-won-t-my-video-autoplay-

    Best regards,
    Ismael

    in reply to: Problem with masonry gallery on mobile mevices #1264669

    Hey NadineSchenkl,

    Thank you for the inquiry.

    The caption goes below the masonry container on mobile view, and it does not cover the image. If you would like to completely hide or remove the caption on smaller screens, please try this css code.

    @media only screen and (max-width: 767px) {
        .av-inner-masonry-content {
    	display: none !important;
        }
    }

    Best regards,
    Ismael

    Hey bauchope,

    Thank you for the inquiry.

    Have you tried setting the Grid Row element’s Advanced > Responsive > Fullwidth Break Point to the second option? This should make the cells full width on devices with screen width lower than 989px. You might also need to set the Mobile Behaviour back to the first option.

    Best regards,
    Ismael

    Hey ariane1001,

    Thank you for the inquiry.

    By default, the theme should be removing the query string for the first button or link in the pagination but it doesn’t seem to be the case in your installation. Please edit the enfold\framework\php\function-set-avia-frontend.php file, remove everything, then place the following code.

    // https://pastebin.com/2G708fX7

    Best regards,
    Ismael

    in reply to: Burger Menu on Desktop Not Working Correctly #1264663

    Hi,

    Thank you for the update.

    Did you add this css code anywhere?

    .html_av-overlay-side #top #wrap_all .av-burger-overlay-scroll #av-burger-menu-ul a {
    	color: #212122;
    }
    

    This sets the font color of the mobile menu item to gray, same as the color of the mobile menu container. Please remove the css code, or add another css to override it.

    .html_av-overlay-side #top #wrap_all .av-burger-overlay-scroll #av-burger-menu-ul a {
    	color: #ffffff;
    }
    

    Best regards,
    Ismael

    in reply to: Cookie #1264661

    Hi,

    Thank you for the update.

    Looks like this data is set in the sessionStorage to make the tab elements work for browsers that do not support css-only tabs. The script can be found inside the enfold\config-templatebuilder\avia-template-builder\assets\js\avia-element-behavior.js file around line 165.

    Best regards,
    Ismael

    in reply to: Masonry 1 pixel gap problem #1264660

    Hey Mohamad,

    some of the blog posts are glued together as if there is no gap at all / how can i solve this ?

    Sorry for the delay. The issue does not always occurs and only happens on certain screen sizes. We might be able to prevent the items from sticking to each other by adjusting the width of the masonry container. Please try this code in the Quick CSS field.

    .av-masonry-container {
    	width: 100.2%;
    }

    however, when i go to another sorting category i do not get all the blog posts. i only get few / only when i click on load more then i have them all displayed !! i need this to also display 15 blog posts

    We explained how the sorting works in the following thread.

    // https://kriesi.at/support/topic/masonry-sorting-problem/#post-1264475

    Best regards,
    Ismael

    in reply to: recaptcha error #1264653

    Hey Munford,

    Thank you for the update.

    Looks like you are using a form from the plugin Contact Form 7. Please note that the ReCAPTCHA option will only work in the theme’s default contact form. Do you have a page using the default contact form from the Advance Layout Builder?

    Best regards,
    Ismael

    in reply to: H3 in cookie, not expected #1264642

    Hi,

    Unfortunately, this template cannot be overridden in the child theme because the function that generates it is part of a class. You will have to modify the parent file directly, or move the whole av_privacy_class class in the child theme. You will also have to remove the av_privacy_helper action.

    remove_action( 'init', 'av_privacy_helper', 20 );
    

    Best regards,
    Ismael

    in reply to: Costumize my SVG? #1264540

    Hey nullhorn,

    Thank you for the inquiry.

    Just like any other elements in the page, svg elements can be styled or adjusted using css but with certain limitations such as the properties or attributes that can be used. A good article about svg styling can be found in the following site.

    // https://css-tricks.com/lodge/svg/20-2/
    // https://css-tricks.com/svg-properties-and-css/

    Best regards,
    Ismael

    in reply to: Portfolio Grid – Open to Ajax by Default #1264537

    Hey bnewman1,

    Thank you for the inquiry.

    Would you like to open a specific portfolio item on page load? If that is what you want, the following documentation should help.

    // https://kriesi.at/documentation/enfold/portfolio-grid/#enable-deeplinking-to-the-portfolio-ajax

    But instead of anchors, we will use query strings or URL parameters containing the ID of the portfolio item.

    Example of a custom URL as shown in the documentation.

    http://www.yoursite.com/your_portfolio_page?custom_ajax=12
    

    Best regards,
    Ismael

    in reply to: Rich snippet problem with Google pricing #1264535

    Hi,

    The schema markup comes from the shop plugin itself; it is not generated by the theme. It is probably from the plugins\woocommerce\includes\class-wc-structured-data.php file, and in the generate_product_data function. If that is correct, we should be able to use the woocommerce_structured_data_product filter to adjust the markup.

    Thank you for your patience.

    Best regards,
    Ismael

    Hey fkm,

    Thank you for using Enfold.

    How did you add the gap or space between the items? You should be able to remove that space for every 4th item in the row using nth child selectors. Please check the following article for more info about nth child selectors.

    // https://css-tricks.com/almanac/selectors/n/nth-child/
    // https://css-tricks.com/how-nth-child-works/
    // https://www.w3schools.com/cssref/sel_nth-child.asp

    Best regards,
    Ismael

    Hey jeiceta,

    Thank you for the inquiry.

    How do you define the taxonomy group? Currently, it just loops through the array of taxonomy terms and render the comma right after every item regardless of their grouping if they actually have one.

    Best regards,
    Ismael

Viewing 30 posts - 15,871 through 15,900 (of 66,839 total)