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Viewing 30 posts - 15,871 through 15,900 (of 66,126 total)
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  • Hi,

    Thank you for the update.

    Please remove the snippets that we added previously and replace it with the following code.

    function handler_wp_img_tag_add_loading_attr_mod( $attr_value, $image_tag = '', $context = '' ) 
    {
    	return 'lazy';
    }
    add_filter( 'wp_img_tag_add_loading_attr', 'handler_wp_img_tag_add_loading_attr_mod', 9999, 3 );
    

    This should add the loading attribute to the images and set the value to lazy.

    Best regards,
    Ismael

    in reply to: job listing plugin compatible with ENFOLD #1247727

    Hi,

    Thank you for the inquiry.

    We don’t really know if this is possible because we don’t have any experience with the plugin. Are you using the Block editor? Please try to switch to the Classic editor, see if that helps.

    The snippets above should only enable the advance layout builder without affecting the custom post type’s application form.

    Best regards,
    Ismael

    in reply to: Custom Font Manager / Layerslider #1247723

    Hey corefocusgroup,

    Thank you for the inquiry.

    You could select the font as the heading or body font in the General Styling > Fonts panel. Since the custom font will now be available in the front end, we could just apply it manually to a specific layer using the Styles > TEXT | FONT & Style > Family field.

    We could also use the layer’s CUSTOM CSS field to apply the font.

    Example:

    font-family: Karla;
    

    Best regards,
    Ismael

    in reply to: Revolution Slider Not Showing #1247722

    Hi,

    Thank you for the update.

    For some reason, the main menu is not set as the Enfold Child Main Menu in the Appearance > Menus > Theme Location settings, so we set it back to display the actual menu in the header.

    Best regards,
    Ismael

    in reply to: HTML and CSS of header and footer #1247721

    Hi,

    Thank you for the update.

    Do you want to integrate the header and footer design feature from Vidyard to your WordPress site? This may not be possible because your sharing page in Vidyard is different from your WordPress site.

    What kind of customization would like to do with your header and footer?

    Best regards,
    Ismael

    in reply to: Animated Countdown issue with Year and Month #1247720

    Hi,

    Thank you for the update.

    Please try to copy the whole countdown directory, not just the PHP file, in the child theme folder in order to properly override the parent builder element. Let us know how it goes.

    Best regards,
    Ismael

    in reply to: Horizontal Gallery – Images Loop – Bug Twice Clicks #1247635

    Hey Marcos Q.,

    Thank you for the inquiry.

    Are you referring to this modification?

    // https://kriesi.at/support/topic/horizontal-gallery-loop-2/#post-1151997

    To do this in the child theme, we have to create a new shortcode path in the child theme directory and copy the horizontal gallery files in the new path. This documentation should help explain how to override an existing shortcode or element in the child theme.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    After creating the shortcode path and copying the horizontal gallery files, we have to edit the gallery_horizontal\gallery_horizontal.php file and look for the extra_assets function. This function contains the wp_enqueue_style and wp_enqueue_script functions, which register the script and stylesheet for the element. In those functions, we have to adjust the file path so that it points to the scripts and stylesheets that we have just copied in the child theme, or the files containing the modification. The path should look like this.

    AviaBuilder::$path['pluginUrlRoot'] . 'avia-shortcodes/gallery_horizontal/gallery_horizontal.js'
    

    We have to replace AviaBuilder::$path[‘pluginUrlRoot’] with the child theme directory using the get_stylesheet_directory_uri function, and we might also need to remove the avia-shortcodes path.

    // https://developer.wordpress.org/reference/functions/get_stylesheet_directory_uri/

    Best regards,
    Ismael

    in reply to: Easy Slider Pause on Hover #1247633

    Hey ashforthmarketing,

    Thank you for the inquiry.

    This is not possible with css code alone and will require direct modification of the slider script. Unfortunately, this is beyond the scope of support, so you might have to hire a freelance developer to modify the enfold\config-templatebuilder\avia-shortcodes\slideshow\slideshow.js file or contact our partner, Codeable.

    The developer could attach a mouseover event listener to the slider and use the slider’s pause function to temporarily stop the slideshow and could also listen or wait for a mouseout event to start the slideshow back using the resume or _startSlideshow functions.

    Best regards,
    Ismael

    in reply to: Changes to CSS #1247629

    Hi,

    Thank you for the update.

    Yes, the css code should be added in the Enfold > General Styling > Quick CSS field or in the child theme’s style.css file if it is activated. After adding the css code, please toggle or temporarily disable the Performance > File Compression settings, and remove the browser cache to see the effect of the changes immediately.

    Best regards,
    Ismael

    in reply to: Instagram widget in Enfold 4.7 #1247627

    Hi,

    Thank you for the inquiry.

    If you’re going to use the plugin, you would be accessing your own account and not the site visitors’, so GDPR compliance should not be a problem. To be sure, you could add a note in your privacy page that the site connects to or is using the Instagram API to display certain images.

    Best regards,
    Ismael

    in reply to: Mobile cookie modal issue #1247624

    Hi,

    Thank you for the screenshot.

    Is it working correctly when the overflow property of the tab container is set to auto or scroll?

    .responsive .tabcontainer {
    	overflow: auto;
    }

    or scroll.

    .responsive .tabcontainer {
    	overflow: scroll;
    }

    We have forwarded the issue to our channel and hopefully we could provide a fix in the next patch.

    Another user noticed the same issue and temporarily or until the issue is fixed, we asked him to disable the modal popup window containing the privacy tabs and create a custom link to a page containing the privacy toggles and content.

    Best regards,
    Ismael

    in reply to: Subcategoy menu Woocommerce #1247621

    Hey WynandB,

    Thank you for the inquiry.

    We couldn’t access the site because of a critical error but there’s no additional info about it. Please enable WP debugging so that we could see the error and provide a fix.

    // https://wordpress.org/support/article/debugging-in-wordpress/

    Are you using the Portfolio Grid element in the page? It is possible that the filter only works on the default product archive or category pages, and on the base shop page.

    Best regards,
    Ismael

    Hi,

    Thank you for the clarification.

    We could see the tear in the images now. What happens when you select a different thumbnail from the gallery’s Styling > Gallery Preview Image Size settings? This is set to 495x400px by default with crop disabled and selecting a different thumbnail or image size without the tear might solve the issue.

    Best regards,
    Ismael

    in reply to: Right sidebar width #1247617

    Hi,

    Thank you for the screenshot.

    The sidebar is 300px in width. The orange area in the screenshot is the margin or white space at the right side of the sidebar. We could add a border to the right sidebar so that you could actually see where the sidebar ends.

    .responsive #top .sidebar.sidebar_right {
    	width: 300px;
    	max-width: 300px;
            border-right: 1px solid;
    }
    

    Best regards,
    Ismael

    in reply to: Easy slider – make it bigger on mobile screen #1247615

    Hi,

    Yes, that could happen because with the css code we are adjusting the width of the image relative to the screen size. To fix it or to make the image more proportional, we have to adjust the min-height and width property in the previous css code.

    The width property is set to 140% and min-height is set to 260px. Adjust the value as necessary.

    Best regards,
    Ismael

    in reply to: Colour section background image mobile responsive issue #1247611

    Hi,

    This is nice. Using a pseudo element as the background container. Thank you for the info Guenni.

    Best regards,
    Ismael

    Hi,

    Thank you for following up.

    Did you change the htaccess authentication details? We could not access the site anymore. Please provide the new htaccess account and post a screenshot of the heading alignment issue if possible.

    Best regards,
    Ismael

    in reply to: Bigger Gallery with Preview – VIDEOS #1247606

    Hey DC94,

    Thank you for the inquiry.

    There is no gallery for videos by default and it’s not possible to add videos to the image gallery, but we could use the slider elements as an alternative. We could also use the Column and Video elements from the builder to create a grid of videos.

    Best regards,
    Ismael

    in reply to: Yoast not adding page number to home pagination title #1247605

    Hey maria_96,

    Thank you for the inquiry.

    The theme has the av_theme_slug_render_title function that is attached to the wp_head action hook and renders the title tag. If you would like to disable it, add this code in the functions.php file.

    remove_action( 'wp_head', 'av_theme_slug_render_title' );
    

    Best regards,
    Ismael

    in reply to: Change Woocommerce product sidebar to right side #1247601

    Hi,

    Thank you for the update.

    Did you remove the previous snippet that we added in the functions.php file? What was the error? Please post the FTP details in the private field so that we could check the site properly and implement the modification if necessary.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Sorry for the confusion. What do you mean by jagged tear exactly? Do you mean that the images are cropped and doesn’t display the whole image same as the source or original image?

    If this is what you meant, then this is quite normal. Cropping of images depends on the thumbnail registration settings or if the crop parameter for a particular image size is enabled. If this parameter is enabled for a particular thumbnail, WordPress will automatically crop and resize that thumbnail to the specified dimension regardless of the original image’s aspect ratio. If the crop parameter is disabled, the thumbnail will be resized and retain its aspect ratio without being cropped.

    // https://developer.wordpress.org/reference/functions/add_image_size/

    Best regards,
    Ismael

    in reply to: Enfold contact form not sending autoresponder #1247272

    Hey mandalova,

    Thank you for the inquiry.

    Did you remove the default email field from the contact form? The autoresponse email should be sent to that address if it exists. If not, the contact the form will not send the autoresponse, so the contact form should have at least one email address field.

    Best regards,
    Ismael

    Hi,

    You’re very welcome! We’ll close this thread now. Please feel free to open another if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Contact form email subject line #1247266

    Hey ofekw,

    Thank you for the inquiry.

    a.) There is a Autoresponder Subject field in the comment form’s Content > Backend toggle. We could fill it in with a custom autoresponder subject.

    b.) Yes, that could be the reason. If this is the case, only the recipient of the email could whitelist or allow that address and mark the autoresponse email as valid or not spam. Succeeding emails from the same address will then be sent to the inbox directly. Did you test the contact form and find out that the autoresponse email is sent to the spam folder?

    Best regards,
    Ismael

    in reply to: Custom size for Fullwidth Easy Slider #1247265

    Hey jberg1,

    Thank you for the inquiry.

    The Slideshow Image and Video Size settings will only affect the video if the video slides’ Styling > Video Size is not set to the first option, and this option will only affect the aspect ratio of the video and its height calculation. If it is set to the first option, the aspect ratio of the video will be set to 16:9 by default.

    This is the calculation of the slider height

    $stretch_height  = ceil( $viewport / ( $video_ratio[0] / $video_ratio[1] ) * 100 );
    

    The value of the $viewport is based on the width of the selected thumbnail in the Slideshow Image and Video Size divided by its height while the $video_ratio is based on the Video Aspect Ratio settings.

    Best regards,
    Ismael

    in reply to: Changes to CSS #1247254

    Hey Lene,

    Thank you for the inquiry.

    1.) We could use this css code to adjust the color of the icons.

    .responsive #top #header #header_main .inner-container .widget > div .fa-phone {
    	color: red;
    }
    
    .responsive #top #header #header_main .inner-container .widget > div .fa-envelope {
    	color: blue;
    }
    

    2.) And this css to increase the size of the logo.

    .responsive #top #header #header_main .inner-container .logo {
    	max-width: 340px;
    }
    
    .responsive #top #header .logo, .responsive #top #header .logo a, .responsive #top #header .logo img {
    	width: auto;
    	height: 156px;
    }

    We recommend opening separate posts for each inquiry or question so that moderators could reply faster. Including multiple requests or inquiries in a single thread tends to be a bit more difficult and confusing for other users who might be looking for the same solution. Thank you for understanding.

    Best regards,
    Ismael

    in reply to: Adding captions underneath featured images on posts #1247250

    Hi,

    Thank you for the update.

    There’s something we can do? we change the default image size of the feature image to 1200x670px,

    Aside from resizing the images, we could install an image optimization or compression plugin to further decrease the size of the images and increase the overall speed of the site. We could use one of the following plugins to do the image optimization.

    // https://wordpress.org/plugins/shortpixel-image-optimiser/
    // https://wordpress.org/plugins/imagify/
    // https://wordpress.org/plugins/wp-smushit/
    // https://wordpress.org/plugins/tiny-compress-images/

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Cookie Modal iOS Scroll Bug #1247247

    Hi!

    Thank you for the update. We’ll forward the issue to our channel and notify our developers so that they could it inspect further. Possible temporary solution is to disable the modal popup on mobile view and add a new link that leads the users to a dedicated page containing the privacy info.

    Best regards,
    Ismael

    in reply to: sites not showing correct on ipad #1247244

    Hi,

    Thank you for the update.

    Would you mind telling us the actual model of the iPad device that you are using? If this is a retina device or an iPad Pro, we might have to adjust the css media query a bit.

    @media only screen and (max-width: 1366px) {
        .avia-bg-style-fixed {
    	background-attachment: scroll !important;
        }
    }
    

    Please toggle or temporarily disable the Performance > File Compression settings after adding the css code, and remove the browser cache as well.

    Best regards,
    Ismael

    in reply to: Add the product reference below the price #1247241

    Hi,

    Thank you for the inquiry.

    Is product reference a custom field? We could use the woocommerce_after_shop_loop_item_title hook in the functions.php file to insert additional content after the product price. The hook should look something like this.

    add_action('<a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a>_after_shop_loop_item_title', function() {
       // insert additional content here
       echo "something here";
    }, 15); 
    

    Best regards,
    Ismael

Viewing 30 posts - 15,871 through 15,900 (of 66,126 total)