Hi,

Thank you for your patience.

Would you like the Graham Capital menu item to open the first AJAX portfolio item in the page? If this is what you need, please try to use this snippet in the functions.php file.

// trigger portfolio ajax on menu click
function ava_script_events_container() {
    if ( wp_script_is( 'avia-default', 'registered' ) ) {
        wp_add_inline_script( 'avia-default', '(function($) {
			(function($) {
				$(document).ready(function() {
				    // when the menu item with the ID 744 is clicked...
				    $("#menu-item-744 a").on("click", function(event) {
						// prevent the default action..
						event.preventDefault();
						// , then dispatch a click event to the portfolio item with the ID 44 to open it
						$(".grid-entry.post-entry-44 a").trigger("click");
					});
				});
			  })(jQuery);
	');
    }
 }
 add_action( 'wp_enqueue_scripts', 'ava_script_events_container', 9999);

As explained in the script comments, this will open the portfolio entry with the ID 44 when the menu item Graham Capital or the menu item with the ID 744 is clicked.

Best regards,
Ismael

Hi,

We can add a conditional function to the template file so that it only sets the palette to alternate_color when viewing the checkout page. Try to replace the snippet with this.

<?php  $palette = is_page(array(18)) ? 'alternate_color' : 'main_color'; ?>
<div class='container_wrap container_wrap_first <?php echo $palette . ' '; avia_layout_class( 'main' ); ?>'>

Adjust the value inside the conditional function is_page to the actual ID of the checkout page.

Best regards,
Ismael

Hi,

Did you change the password for the user account above? It is not working anymore. Please post the updated login info or create another account so that we could check the site further.

Best regards,
Ismael

Hey bobfurgo,

Thank you for the inquiry.

Try to use the other format of the Youtube URL. Example:

https://www.youtube.com/watch?v=G0k3kHtyoqc

Or edit the icon element and add “lightbox” in the class attribute field.

Best regards,
Ismael

Hey Akiko,

Thank you for the inquiry.

We can use the avf_social_icons_options and avf_default_icons filters in the functions.php file to add a new social icon option in the existing list and associate a custom font icon to it. Usage example can be found in the following threads.

// https://kriesi.at/support/topic/enfold-add-multiple-social-profile-icons/
// https://kriesi.at/support/topic/custom-social-media-icon-in-the-socket/

This an example of the snippet.

// WIEBO - Register new icon as a theme icon
function avia_add_custom_icon($icons) {
	$icons['weibo']	 = array( 'font' =>'fontawesomeregular', 'icon' => 'ue92b');
	$icons['qq']	 = array( 'font' =>'fontawesomeregular', 'icon' => 'ue92b');
	$icons['wechat']	 = array( 'font' =>'fontawesomeregular', 'icon' => 'ue92b');
	return $icons;
}
add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);

// Add new icon as an option for social icons
function avia_add_custom_social_icon($icons) {
	$icons['Weibo'] = 'weibo';
	$icons['QQ'] = 'qq';
	$icons['WeChat'] = 'wechat';
	return $icons;
}
add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);

Add the snippet in the functions.php file and define the new icon after this line in the avf_social_icons_options filter.

$icons['WeChat'] = 'wechat';

To associate a font icon to the new social icon, just follow the pattern in the avf_default_icons filter. This code defines the font icon that we have to use for the wechat social icon.

$icons['wechat']	 = array( 'font' =>'fontawesomeregular', 'icon' => 'ue92b'); 

Best regards,
Ismael

Hey Josh,

Thank you for the inquiry.

Where did you get the css code? You cannot set a video file as background using css. You have to embed the video tag in the template directly and use css to adjust its size and position. Examples of these can be found in the following link.

// https://css-tricks.com/full-page-background-video-styles/

Best regards,
Ismael

Hey sastrysk,

Thank you for the inquiry.

What is not working? Have you managed to embed the custom menu to the template file? You may need to contact the plugin developer for additional assistance because they are more familiar with the plugin.

The plugin’s documentation should help.

// https://docs.themeum.com/wp-megamenu/getting-started-3/

Best regards,
Ismael

Hi,

Are you trying to close the aam shortcode using another code block? That will probably not work, you might have to add the content test1 in the same code block wrapped inside the aam shortcode, so it should be.

codeblock:

[aam hide=”administrator”]
content to hide here
[/aam]

OR

textblock:

[aam hide=”administrator”]
content to hide here
[/aam]

Best regards,
Ismael

Hi,

We would like to apologize for the inconvenience. We tried to import the photography demo manually using the xml files but the server connection times out and the import process aborts even after setting the max_execution_time to 9999. Please ask your hosting provider if the server allows connection to the kriesi.at site where the demo files are located.

Unfortunately, we do not handle refunds here, so you will have to contact the Themeforest team if you want your payment back. But hopefully, we will be able to get this fix as soon as possible so that you could continue with the theme.

Best regards,
Ismael

Hi,

Glad to know that it is now working. Please do not hesitate to open a new thread if you need anything else. We will keep this one open for the OP.

Best regards,
Ismael

Hi,

Sorry about that. In the theme overview page on Themeforest, we do not claim that the theme is compatible with AMP, a lot of premium themes are not. Unfortunately, we do not know when will this be added to the theme. Regardless, you should still be able to optimize the site or improve the loading speed even without AMP compatibility by following a few guidelines. Please check the following article for more info about site optimization.

// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
// https://gtmetrix.com/wordpress-optimization-guide.html

Best regards,
Ismael

Hi,

is there anyway to start with audio?

This is not possible, unfortunately. As described in the article above, autoplay is only allowed if the media file has no sounds or if the current user has previously played a media file before or has passed the Media Engagement Index threshold.

For further inquiries, please do not hesitate to open a new thread.

Have a nice day.

Best regards,
Ismael

Hi,

Thank you for the info.

It is actually working properly on our end — the ReCAPTCHA badge is visible at the bottom right corner of the site and sending a message using the form seems to be working properly as well. Please check the screenshot below.

Screenshot: https://imgur.com/Rfd0jat

We tested the site on Firefox Dev Windows 10. Which browser are you using?

Best regards,
Ismael

Hi,

Thank you for the update.

The issue seems to occur on screen sizes lower than 480px. To fix the issue, we may need to set a minimum height to the product items to allow them to float correctly beside each other.

.shop_columns_3 .products .product {
	min-height: 350px;
}

Please add the code inside the css media query for mobile view.

Best regards,
Ismael

Hey Nik,

Thank you for the inquiry.

Yes, this should be possible but it is not available in the theme by default and it will require modifications that are beyond the scope of support. You may need to hire a freelance developer, or contact our partner Codeable to add the options in the sorting element.

There are available plugins that might help but we have not tested them with the theme yet.

// https://wordpress.org/plugins/woocommerce-product-sort-and-display/

Or we could also use the default category filter.

// https://docs.woocommerce.com/document/woocommerce-product-search/widgets/product-filter-categories/

Please do note that this widget will only work in the default product pages (base shop, product archive etc). It is not going to work or it is not compatible with the Product Grid element.

Best regards,
Ismael