Hey msgrt,

Thank you for the inquiry.

The title of the first post (Weihnachtsgruß des Bürgermeisters) is now being used as the title of the front page. Did you figure out the issue?

Best regards,
Ismael

Hi,

@Cloudypro: Would you mind creating your own ticket or thread for the issue? Please include the login details to the dashboard, cpanel and the file server so that we could check the issue properly. We will close this one for now.

Best regards,
Ismael

Hi,

Thank you for the info.

We tried logging in to the site but got locked out by the security plugin. Please disable the plugin temporarily or whitelist the countries listed in the following page so that we could check the dashboard and the blog settings.

// https://kriesi.at/about

Best regards,
Ismael

Hi,

Sorry for the delay. We modified the taxonomy-portfolio_entries.php file a bit so that it displays the masonry element instead of default post grid.

 $atts = array(
                            'type'			=> 'grid',
                            'items'			=> get_option('posts_per_page'),
                            'columns'		=> 3,
                            'class'			=> 'avia-builder-el-no-sibling',
                            'paginate'		=> 'yes',
                            'use_main_query_pagination' => 'yes',
                            'custom_query'	=> array( 
                                                    'post__in'	=> $post_ids, 
                                                    'post_type'	=> get_post_types() 
                                                )
                        );

                        $blog = new avia_masonry($atts);
                        $blog->extract_terms();
                        $blog->query_entries();
                        echo $blog->html();

We also added this snippet or filter in the functions.php file to adjust the portfolio archive query.

function my_avia_masonry_query_func( $query, $params ) {
    if(!is_archive()) return $query;

    global $wp_query;
    return $wp_query->query;
}
add_filter( 'avia_masonry_entries_query', 'my_avia_masonry_query_func', 10, 2);

`

See private field.

Best regards,
Ismael

Hi,

Thank you for the update.

Have you tried displaying a different slider that is specifically configured for mobile view or that uses images that are actually resized for smaller screens? You can toggle the sliders’ Advanced > Responsive > Element Visibility to control their visibility of different screen sizes or devices.

Best regards,
Ismael

Hi,

What is the actual specs of the server, and how do you test the memory consumption ? Try to use this query in your database to show a list of the top autoloaded data, and post it here so that we can check if some of the entries can be deleted.

SELECT option_name, length(option_value) AS option_value_length FROM wp_options WHERE autoload='yes' ORDER BY option_value_length DESC LIMIT 200;

You should also try to clean the database transients and do a database repair once in while.

// https://kinsta.com/knowledgebase/wordpress-repair-database/

Best regards,
Ismael

Hi,

Is there any method to bypass the issue? My client wants specifically a video he created (the one that is in the link you received) which has sound.

Please tell the client that by enabling the audio, the video will not autoplay and since there are no video controls in the color section, users will not be able to play the video manually and will probably never see it.

If you really want to enable the audio, please keep the previous modification, then edit the enfold\config-templatebuilder\avia-shortcodes\av-helper-slideshow.php file and remove this code around line 488:

$video_class	 .= ! empty( $video_mute ) ? ' av-mute-video' : '';

Best regards,
Ismael

Hi,

has extra links in the Sidebar above SidebarPages:Office.

Those are probably the default sidebar widgets or the dummy widgets. To disable it, please add this snippet in the function.php file.

function avf_remove_default_sidebars( $show ) 
{
	return false;
}
add_filter( 'avf_show_default_sidebars', 'avf_remove_default_sidebars', 10, 1);

Best regards,
Ismael

Hi,

Thank you for the info.

Which documentation are you referring to? Please provide a link to the documentation so that we could see the instructions, and a link to one of the posts where the modification can be seen.

Best regards,
Ismael

Hi,

Thank you for the update

Yes, you should clear the cache or try to check the site on incognito mode. Also, make sure that the Performance > File Compression settings are disabled while you are still configuring the site.

Best regards,
Ismael

Hi,

@necessary66: The audio toggle or button works fine on Firefox Dev Windows 10. Do you see any error in the browser console when you check or test the audio button on Safari?

Best regards,
Ismael

Hi,

We forgot to inform you that by enabling the audio, the browser will prevent the video from autoplaying on page load. This is because of the new autoplay policy, which aims to minimize data consumption and network usage.

// https://developers.google.com/web/updates/2017/09/autoplay-policy-changes

Chrome’s autoplay policies are simple:

Muted autoplay is always allowed.
Autoplay with sound is allowed if:
User has interacted with the domain (click, tap, etc.).
On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played video with sound.
The user has added the site to their home screen on mobile or installed the PWA on desktop.
Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.

Best regards,
Ismael

Hi,

@doppelaxel: The content of privacy modal popup window is actually editable, so you should be able to remove the default privacy toggle including the button for Google Analytics, and edit the privacy content when necessary. Please check the documentation for more info.

// https://kriesi.at/documentation/enfold/privacy-cookies/#additional-custom-cookies

Make sure that the Modal Window Custom Content option in the Privacy & Cookies > Cookie Handling tab is enabled. The Google Analytics privacy toggle or shortcode is located in the Google Analytics Cookies tab.

These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience.

If you do not want that we track your visit to our site you can disable tracking in your browser here:

[av_privacy_google_tracking]

Just remove this shortcode..

[av_privacy_google_tracking]

.. or remove the whole Google Analytics Cookies tab if it is not needed.

Best regards,
Ismael

Hi,

The following css code should ensure that the quantity buttons are visible on every device or screen sizes.

.cart_item .plus, .cart_item .minus {
	display: block !important;
}

Best regards,
Ismael

Hey samanthashea,

Thank you for the inquiry.

That option or layout is not available by default, but you can always use the Advance Layout Builder and Templates option to create custom layouts for the posts. If you want the posts to have that layout automatically, then you will have to modify the single.php file or the includes > loop-index.php template.

Best regards,
Ismael