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Viewing 30 posts - 14,821 through 14,850 (of 66,052 total)
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  • in reply to: CLS Problems and image sizing #1270794

    Hey Cleverreisenmitkids,

    Thank you for the image.

    Could you give us a link to the page where the layout shift occurs? If the width and height attribute of the image are specified, the browser will allocate the appropriate space for it while it is loading and should not cause any layout shifts, and Google will treat it as a stable element. Are you sure that the CLS is cause by the post image?

    Best regards,
    Ismael

    in reply to: Mediaelementplayer and Safari #1270787

    Hi,

    Looks like this is a common issue with Safari browsers, and according to other forums, we could use or wait for the loadedmetadata instead.

    // https://stackoverflow.com/questions/50051639/javascript-html5-video-event-canplay-not-firing-on-safari
    // https://github.com/video-dev/hls.js/issues/1686

    Best regards,
    Ismael

    in reply to: Mobile menu not visible #1270762

    Hi,

    This is not something critical and should not affect how the megamenu works or functions. It is related to the following warning message.

    // https://github.com/jquery/jquery-migrate/blob/1.x-stable/warnings.md#jqmigrate-jqueryfnattrselected-might-use-property-instead-of-attribute

    And since we intend to update the checked attribute of the megamenu checkbox, then that code should work fine.

    Best regards,
    Ismael

    in reply to: Single page menu – indicator at wrong positions #1270761

    Hi,

    Glad to know that the custom script is working. Yes, it does set the current-menu-item class name to the appropriate menu item manually when the corresponding section is in viewport.

    Best regards,
    Ismael

    in reply to: style logo / menu area #1270758

    Hey Alexander2021,

    Thank you for the inquiry.

    1.) We can use this css code to adjust the vertical position of the logo, but this might cause the logo to drop outside the header container. You may need to adjust the height of the header as well.

    div .logo {
    	top: 10px;
    }

    2.) The indicators are actually sticking to the very bottom of the header bar, but it does not look like it because there is an extra space or container between the header and the main content, which has the same background color as the header. This space is actually created because of the 88px top padding applied to the main container. To adjust that space, you can use this css code.

    .html_header_top.html_header_sticky #main {
    	padding-top: 44px !important;
    }

    Default value is 88px. Again, you may need to adjust the height of the header to make room for the logo adjustment.

    Best regards,
    Ismael

    in reply to: Problem with YouTube and able Player #1270755

    Hey JaimBateman,

    Thank you for the inquiry.

    Does it work properly when you use the src attribute in the video tag instead of the data-youtube-id attribute? Same as you, we do not see any related errors in the browser console, aside from an error in the onMessageReceived function, but it is probably not the problem.

    Have you tried removing the other videos from the page?

    Related thread: https://kriesi.at/support/topic/enfold-or-slider-revolution-conflict-showing-vimeo-video-in-slider/#post-1191427

    Best regards,
    Ismael

    in reply to: Remove display all image numbers at once? #1270746

    Hi,

    Thank you for the screenshot.

    That text is from the title attribute of the image. You could provide a custom title or manually edit the existing value in the Media > Library panel, but if you want to remove it, try to use this css code.

    .mfp-title {
    	display: none !important;
    }
    

    Best regards,
    Ismael

    in reply to: Cannot edit a page with Easy Slider on Windows 10 #1270745

    Hey Jean,

    Thank you for the inquiry.

    What do you mean by “with link in Iframe”? The advance layout builder is working properly when we try to edit the Accueil page.

    Best regards,
    Ismael

    Hey acardell887,

    Thank you for the inquiry.

    You have to set the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior to the first or second option to allow external scripts or services such as the video background to work on page load, even without cookie consent or without the users accepting the privacy options.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The size of the masonry images are now 856x528px, but you do not see the bottom part because of the masonry content, which is currently over or on top of the image. The edges are also cut off because the aspect ratio of the image is not the same as the masonry item container.

    Best regards,
    Ismael

    in reply to: Static related post. #1270645

    Hey Ganubis,

    Thank you for the inquiry.

    That is possible but you have to modify the includes > related-posts.php file. Look for this code around line 78..

    array(
                                    'tag__in' => $tag_ids,
                                    'post_type' => get_post_type($this_id),
                                    'showposts'=>$postcount, 'ignore_sticky_posts'=>1,
                                    'orderby'=>'rand',
                                    'post__not_in' => array($this_id))
                                );
    

    .. and remove the orderby parameter. This should automatically fetch the posts based on the date they are published.

    array(
                                    'tag__in' => $tag_ids,
                                    'post_type' => get_post_type($this_id),
                                    'showposts'=>$postcount, 'ignore_sticky_posts'=>1,
                                    'post__not_in' => array($this_id))
                                );
    

    If you want to apply a different value to the orderby and order parameter, please check the following link.

    // https://developer.wordpress.org/reference/classes/wp_query/#order-orderby-parameters

    Best regards,
    Ismael

    in reply to: Again Issues with Gallery #1270642

    Hi,

    Thank you for the update.

    If I understand correctly, you are wondering why the generated thumbnails file size is much bigger compare to the original image. Is that correct? Please note that the thumbnail quality directly affects the file size, so reducing the default quality should affect the final compressed size of the thumbnails. Also, image optimization plugins could also affect the final size of the thumbnails. Did you install an image optimization plugin?

    Best regards,
    Ismael

    in reply to: Lightbox #1270641

    Hi,


    @Guenni007
    : Thank you for the help. If I am not mistaken, setting the overflowY option to hidden should accomplish the same thing and prevent background scroll, but @Cloudypro should definitely try the suggested script.


    @Cloudypro
    : Please try the suggested script above, see if it helps.

    Best regards,
    Ismael

    in reply to: Hide Feature Image issue #1270639

    Hey Benjfdc,

    Thank you for the inquiry.

    Did you set the posts’ Layout > Featured Image settings to the second option (Hide on single entry)? The checkbox that is supposed to hide the featured image is no longer available in later versions of the theme, and has been transferred in the mentioned settings above.

    Best regards,
    Ismael

    in reply to: Cumulative Layout Shift too high #1270638

    Hey Sebastian,

    Thank you for the inquiry.

    Google treats something as a layout shift when something that is not in DOM or in the document is added to the page dynamically and it moves the existing elements, so it is quite odd that the big-preview container, which is readily available in the document, causes CLS. Unless they treat the shift caused by the image inside the container as the culprit and blame it to the parent container. If that is the case, then applying a minimum height to the featured image container might help.

    @media only screen and (min-width: 1024px) {
        .big-preview.single-big {
            min-height: 390px;
        }
    }
    

    Did you add any custom elements in the post content or in the entry-content container? It is possible that those elements are causing the layout shifts inside the entry-content container.

    Best regards,
    Ismael

    in reply to: edit portfolio categories default grid #1270631

    Hi,

    Your original request is to display the Masonry element in the archive page, which is what we did by editing the taxonomy-portfolio_entries.php file. Anyway, we tried to login to the file server today via FTP, but the connection fails.

    To revert the layout back to default, just go to the child theme directory and remove the taxonomy-portfolio_entries.php file. Make sure to purge the cache and remove the browser history before checking the archive page again, or do a hard refresh.

    Best regards,
    Ismael

    in reply to: Parallex #1270627

    Hi,

    You could set it so that the whole image is visible in the section area, but then again may create spaces around the container or around the background image.

    .avia-full-stretch {
    	background-size: contain !important;
    }
    

    IMO, the section looks good already even if the image is partly cut off or is not fully visible.

    Best regards,
    Ismael

    in reply to: Masonry Grid editing text #1270625

    Hey reel-women,

    Thank you for the inquiry.

    Looks like the Masonry element is not used in the page, but a custom one called trips-list. Did you create that element? Summary of the post items are usually added in the Excerpt box, or are automatically generated based on the content in the posts editor.

    Best regards,
    Ismael

    Hey mbesh,

    Thank you for the inquiry.

    You should be able to remove or hide the posts category with this css code.

    .html_elegant-blog #top .avia-content-slider .blog-categories {
    	display: none;
    }
    

    Add it in the Quick CSS field, then toggle or temporarily disable the Performance > File Compression settings.

    Best regards,
    Ismael

    in reply to: Blog post image sizes suddenly all different sizes? #1270622

    Hi,

    Sorry about that. Please try to allow connections coming from the Philippines.

    Best regards,
    Ismael

    in reply to: Content is desappear! #1270619

    Hi,


    @ancrerouge
    : We are not yet sure why the Product Grid element is not displaying in that page but we found out that there are two copies of Enfold in the theme directory. Please remove the 4.7.3 version and leave the latest one. If possible, please remove the credentials that you provided in the private field because OP will be able to see it, then create a new thread and post the site details there instead.


    @Pas7o
    : We tried to login to the site using the login account but it seems to be invalid. Please check it carefully or provide another account so that we could check the issue properly.


    @nbfc
    : Thanks for helping out! :)

    Best regards,
    Ismael

    in reply to: Showing all of the portfolio items on one page #1270613

    Hey ESWEENEY113,

    Thank you for the inquiry.

    Currently, a category or sorting item will only show if an item that belongs to that particular category actually exists in the current page. It is actually possible to display all categories immediately, but they will be unusable if none of the items exist in the current page.

    Best regards,
    Ismael

    Hey!

    Thank you for the update.

    We got the same result when we checked the site again today. The analytic script loads and the tracker as usual happily collects data from me and from the site. Check the screenshot below, which is basically the same as the first, but please check the date.

    Screenshot: https://imgur.com/a/C3lqpEq

    Best regards,
    Ismael

    in reply to: PROBLEM WITH LOOP IN VIDEO #1270608

    Hi,


    @ellephillips
    : Please continue in the following thread and please refrain from opening up other threads.

    // https://kriesi.at/support/topic/mp4-video-loop-stopping-at-first-frame-instead-of-last-frame/


    @analidia2
    : Did you try Mike’s suggestions? Unfortunately, we are not really sure why it does not loop on mobile devices. Worst case scenario is that you will have to ask the users to play the media file again once it stops.

    Best regards,
    Ismael

    Hey matbcn,

    Thank you for the inquiry.

    How did you add the contact form? Is it the contact form element from the theme? Please post the site or page URL containing the popup so that we could properly inspect it.

    Best regards,
    Ismael

    Hey ellephillips,

    Thank you for the inquiry.

    We cannot find the pause snippet or script in the document. Did you add this snippet in the functions.php file?

    add_action('wp_footer', 'ava_custom_script', 10);
    function ava_custom_script(){
    ?>
    <script>
    (function($){
    	var video = document.getElementsByTagName('video')[0];
    
    	video.addEventListener("timeupdate", function() {
    		if (video.currentTime >= 8) {
    		video.pause();
    		console.log('paused');
    	}}, false);
    	
    }(jQuery));
    </script>
    <?php
    }
    

    This should pause the video exactly after 8 seconds.

    Related thread: https://kriesi.at/support/topic/problem-with-looping-video/#post-441912

    Best regards,
    Ismael

    in reply to: Enfold + Formidable Forms Calendar Popup #1270603

    Hi,

    Thank you for the info.

    Try to use this css code to allow the year picker to float beside the other picker.

    .ui-datepicker .ui-datepicker-title select.ui-datepicker-month, .ui-datepicker .ui-datepicker-title select.ui-datepicker-year {
    	float: left;
    }

    Best regards,
    Ismael

    in reply to: Center and enlarge search field on search results page #1270599

    Hi,

    Thank you for the update.

    Did you copy the code or snippet from your email? It is not working properly because the quotation marks and the other symbols have been encoded or have been converted to their html entity form. Please try to copy it directly from the forum.

    Best regards,
    Ismael

    in reply to: Product Page #1270598

    Hi,

    1.) Yes, that should be possible. Please add this css code to adjust the font size and style of the pagination.

    #top .pagination .current, #top .pagination a, #top .fullsize .template-blog .pagination a {
    	float: left;
    	height: 45px;
    	width: 45px;
    	line-height: 45px;
    	text-align: center;
    	padding: 0;
    	border-radius: 100px;
    	margin-right: 3px;
    	box-shadow: 0px 0px 1px 0px rgba(0,0,0,0.2);
    	font-size: 20px;
    }
    

    2.) That will require modifications that are beyond the scope of support, unfortunately. You might have to hire a freelance developer or contact our partner, Codeable.

    3.) Try to add this css code in the css media query above to move the search icon, cart icon and mobile menu further to the right.

    .responsive #top #menu-item-shop.cart_dropdown {
    	position: relative;
    	margin-left: -90px;
    	right: -50px !important;
    }
    

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Media Upload and Enfold's Thumbnail Sizes #1270597

    Hi,

    It actually depends on the elements that are used or the content that currently exists in the site. If you are not using the Portfolio Grid or the Masonry elements for example, then you could safely remove the portfolio and masonry thumbnails. If there is no latest posts widget, then the widget thumbnail is probably not required. You could actually remove all registered thumbnails because WordPress will just automatically fall back to the original source or the original image but this could also mean a much heavier site.

    Best regards,
    Ismael

Viewing 30 posts - 14,821 through 14,850 (of 66,052 total)