Hi,

@hooman: We cannot find the html5 video in the front page. Where did you add it? You might have to directly modify the avia_html5_activation function in the themes/enfold/js/avia.js file, and add the “fullscreen” parameter in the the features array.

features: ['playpause','progress','current','duration','tracks','volume'],

Best regards,
Ismael

Hi,

Good job with the site speed optimization. Site loads more faster on our end, but the cumulative layout shift (CLS) is quite high and it might have something to do with the lazy loading. Are you using a plugin to lazy load images, and have you tried disabling it temporarily?

Thank you for the update.

Best regards,
Ismael

Hey Agelos89,

Thank you for the inquiry.

Would you mind providing a direct link to a product page? Did you add the thumbnail as product or featured image? You should be able to check the issue properly by testing the URL in the Facebook share debugging tool.

// https://developers.facebook.com/tools/debug/

Best regards,
Ismael

Hi,

Thank you for the update.

The icon is not displaying on mobile view because the slider automatically switch to the fallback image, and remove the video. If you want to keep the video on mobile, you may need to switch to a slider image, set the video URL as link, which will then open in a lightbox when clicked.

Best regards,
Ismael

Hi,

Thank you for the update.

in the 705×705 the challeging very vertical image is spoiling it, as this is the one that refuses to be square.

It is possible that the image that is being uploaded is not wider than the specified thumbnail dimension (705x705px), so WP does not crop the image because it does not have to. Please note that WordPress will not automatically increase the size of the uploaded image to match the specified thumbnail size. You will either have to upload a wider or taller image, or adjust the size of the 705x705px thumbnai.

Best regards,
Ismael

Hi,

Sorry for the delay. The grid row section is not displaying properly on our end due to an error.

Uncaught Error: Syntax error, unrecognized expression: #url=https%3A%2F%2Fhelendoron.bg%2F&title=%D0%94%D0%BE%D0%B1%D1%80%D0%B5%20%D0%B4%D0%BE%D1%88%D0%BB%D0%B8%20%D0%B2%20%E2%80%9E%D0%A5%D0%B5%D0%BB%D0%B5%D0%BD%20%D0%94%D0%BE%D1%80%D0%BE%D0%BD%E2%80%9D!

Did you create a link using special or Cyrillic characters?

The css modification is also applied to the blog posts element because they are using the same class name. You will have to apply a custom css class name or ID to the grid row element, or the slider inside it and prepend it to the selectors that we created above. Please check the documentation below for more info.

// https://kriesi.at/documentation/enfold/add-custom-css/

And to learn more about basic css modification and how they can be inspected in the browser, this short video should help.

// https://www.youtube.com/watch?v=nV9PLPFTnkE

Best regards,
Ismael

Hi,

Thank you for the update.

Try to configure the Menu Links in overlay/slide out element under the Main Menu(icon). That should adjust the style of the mobile menu links. And please do not forget to toggle or temporarily disable the Enfold > Performance > File Compression settings after the adjustment.

Best regards,
Ismael

Hi,

Thank you for the update.

The number of items shown in the main blog page can be controlled in the Settings > Reading panel, but only if the Enfold > Blog Layout > Blog Layout settings is not set to the last option (“Use the advance layout builder..”). If it is, you have to edit the posts element directly in the blog page.

We created a test page, inserted a few posts elements and the selected options are applied including the number of posts per page. However, a weird thing happen when we added the Blog Posts element. It looks different from the default. Did you modify the Blog Posts shortcode? We posted the link of the test page in the private field.

Best regards,
Ismael

Hi,

Thank you for the info.

The other mobile menu, which is supposed to display on desktop view, shows because of the following css code.

#header_main_alternate {
    display: block !important;
    position: relative;
    left: 27px;
}

#header_main_alternate {
    display: block !important;
    position: relative;
    left: 27px;
}

For some reason, the css rule has been declared twice in the style.css file. Please remove the css, then toggle or temporarily disable the Enfold > Performance > File Compression settings

Best regards,
Ismael

Hi,

Cloning the page would be a lot better, or creating a test page if possible. You could also check if any of the color section’s Styling > Borders are active.

Best regards,
Ismael

Hi,

Sorry for the delay. I forgot to include the $fields and $atts parameters in the new function. Please try the updated code above.

If it does not work, please post the FTP and WP details in the private field so that we could test the modification.

Best regards,
Ismael1

Hi,

Thank you for the inquiry.

Temporary solution is to do a page redirect after sending the message to prevent the user from soft refreshing the contact form or the page containing it after sending an initial email. You can toggle that option in the contact form’s Content > Frontend > What should happen once the form gets sent? settings. Or add a short note that they have to do a hard refresh to ensure that the succeeding emails are sent.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

It seems to be working properly on our end using Chrome on Mac. Please check the screenshot below.

// https://imgur.com/7kFEVXv

Is it fixed? Please try to purge the cache and do a hard refresh, then check the page again.

Best regards,
Ismael

Hey Asterios,

Thank you for the inquiry.

The upcoming event element can only display the latest event, but not recurring on repeated events. This is the same issue that was reported in the following thread.

// https://kriesi.at/support/topic/latest-event-not-showing-when-using-upcoming-events/#post-1244278

For the events countdown element, please upgrade the theme to version 4.8.1.

Related thread: https://kriesi.at/support/topic/events-calendar-12/#post-1280529

Best regards,
Ismael