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Viewing 30 posts - 14,731 through 14,760 (of 66,813 total)
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  • in reply to: Hoe to make one single page narrower #1293186

    Hey marcoabis81,

    Thank you for the inquiry.

    You can actually adjust the maximum container width in the Enfold > General Layout > Dimensions panel. Look for the Maximum Container width field and set the width in pixel, or in percentage, which is relative to the browser viewport or the screen resolution.

    Best regards,
    Ismael

    in reply to: Lightbox not using srcset? #1293184

    Hi,

    Thank you for your patience.

    The lightbox started to work properly after we deactivated the JS and CSS minify settings in the Litespeed > Page Optimization settings (see private field), cache and cdn is still enabled during the test. We do not know exactly which of the minify settings affected the lightbox though, but it is clear that file minification is causing the issue. You may need to test the settings or use a completely different minification plugin.

    Best regards,
    Ismael

    in reply to: Masonry Gallery fatal error #1293183

    Hi,

    Thank you for the update.

    I don’t have this av-helper-slideshow.php in my child theme folder.

    The file is inside the shortcodes folder in the child theme directory. Please edit the file as @Nikko recommended above, and that should fix the error.

    Best regards,
    Ismael

    in reply to: Archive settings – How to change #1293180

    Hi,

    Thank you for the info.

    The markup of the Blog Posts element is different from the default layout. We may need to access the file server in order to check the issue further — the Appearance > Editor panel is not accessible.

    Please post the FTP details in the private field, or enable the default file editor in the dashboard.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    This might be an issue with the waypoint script, used by the theme to trigger animations on scroll. You may need to adjust the offset value of that function to trigger the animation earlier than usual. You could also move the masonry gallery higher up the page, or insert additional content below the gallery.

    If you want to modify the script or function, please edit the enfold\js\shortcodes.js, look for the activate_waypoints script around line 217.

    	function activate_waypoints(container)
    	{
    		//activates simple css animations of the content once the user scrolls to an elements
    		if($.fn.avia_waypoints)
    		{
    			if(typeof container == 'undefined'){ container = 'body';};
    
    			$('.avia_animate_when_visible', container).avia_waypoints();
    			$('.avia_animate_when_almost_visible', container).avia_waypoints({ offset: '80%'});
    
    			if(container == 'body') container = '.avia_desktop body';
    			$('.av-animated-generic', container).avia_waypoints({ offset: '95%'});
    		}
    	}
    

    We have to decrease the offset value to 50% or lower to trigger the animation once the elements are in view.

    Best regards,
    Ismael

    in reply to: Page links won't go backwards #1293177

    Hi,

    Thank you for the update.

    Manually changing the dates of the posts should not affect the pagination, the items will just be sorted differently or show in different pages. Please let us know once the update is done. And do not forget to purge the cache and disable the html compression after the update.

    Best regards,
    Ismael

    in reply to: Event date in Postslider sometimes not showing #1293176

    Hi,

    Thank you for the info.

    By default, the post meta info will only display if an excerpt is available, so for posts made using the Advance Layout Builder without a summary or excerpt, the date info will not show. But if you want the meta info to always display, we can use the following filter in the functions.php file.

    add_filter("avf_post_slider_args", function($atts) {
    	$atts["show_meta_data"] = "always";
    	return $atts;
    }, 10, 1);
    

    Best regards,
    Ismael

    in reply to: Cookies Button Google Analytics #1293171

    Hey sbott,

    Thank you for the inquiry.

    You may have set the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior to the first and second option, allowing external services to run without user consent or without opting in. You have to set the cookie behavior to the third or fourth option to block the tracker.

    We tried to login to the site, but the credentials above did not work. Please check the info carefully, or provide another admin account.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    The FTP above is working, but we cannot access the site or the WP dasbboard to test the changes because it is asking for another authentication. Did you enable the htpassword or something similar?

    Best regards,
    Ismael

    in reply to: Products grid doesn't work #1293169

    Hi,

    Thank you for the info.

    We checked the product grid shortcode and the product query (see private field), but we did not find anything unusual with it. So it is possible that the issue lies somewhere else, perhaps due to a plugin conflict or a custom modification.

    Is there a staging version of the site? We would like to temporarily disable the plugins while debugging the issue if possible.

    Best regards,
    Ismael

    Hi,

    No problem. We tend to miss little things like that sometimes. Please do not hesitate to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The site above is no longer accessible when we checked it again today. Is it down? Temporarily, try to toggle or temporarily disable the Enfold > Performance > File Compression settings, and deactivate the cache plugin. Let us know when the site is up again.

    Best regards,
    Ismael

    in reply to: SVG-images in logoslider #1293044

    Hey envis,

    Thank you for the inquiry.

    It is not working because the svg images do not have specified width and/or height as we explained in this old thread.

    // https://kriesi.at/support/topic/problem-with-update-9/#post-1064431

    You may have to use another image format.

    Best regards,
    Ismael

    in reply to: Logo Centered split menu is not responsive #1293043

    Hey Reut Rachel,

    Thank you for the inquiry.

    1.) Yes, that is correct. Adjust the right margin after the 4th item to decrease or increase the gap between it and the 5th item, or the space for the logo.

    2.) To increase the size of the logo, you have to increase the height of the header in the Enfold > Header > Header Layout > Header Size settings.

    3.) You have to use css media queries to re-adjust the right margin of the 4th item on smaller screens, and you may need to remove this css code.

    #header .main_menu {
        /* background: gold; */
        width: 100%;
        left: 50%;
        transform: translateX(-32.5%);
    }
    

    Best regards,
    Ismael

    Hi,

    Thank you for the screenshot.

    You can add this css code to display the social icons back on mobile view.

    @media only screen and (max-width: 479px) {
    .responsive #top #wrap_all #header .social_bookmarks, .responsive #top #wrap_all #main .av-logo-container .social_bookmarks {
        display: block;
    }
    }
    

    Best regards,
    Ismael

    in reply to: Menue | delete mouse over effect for a Title #1293037

    Hi,

    Thank you for the update.

    The css code above should disable the link, and if you want to also change the cursor, replace the css code with this.

    li.menu-item-3546 > a {
        pointer-events: none;
        cursor: default;
    }
    
    

    Best regards,
    Ismael

    in reply to: Category page is not displaying rows properly #1292969

    Hey flfeadmin,

    Thank you for the inquiry.

    The grid shows up fine when the Fast Velocity Minify plugin is disabled. The minification or compression only works or only active when visiting as a common user, which is why it works fine when you are logged in. We also deactivated the cache plugin temporarily so that you could check it properly. Please do a hard refresh before checking the page.

    You may need to play around with the minification settings or use a completely different plugin.

    Best regards,
    Ismael

    in reply to: Crop thumbnails plugin for featured images #1292964

    Hey 48Highrs,

    Thank you for the inquiry.

    What do you mean by “subject plugin”? And what exactly are you trying to do? Please provide a link to the plugin and explain the issue further.

    Best regards,
    Ismael

    in reply to: Hide some dropdown Submenu #1292963

    Hey reinsicht,

    Thank you for the inquiry.

    Yes, that should be possible. We could use child selectors to target specific elements inside the dropdown, or use their id. But we have to check the site first in order to provide the appropriate css. Please provide the site URL in the private field.

    To learn more about child selectors, please check the following article.

    // https://css-tricks.com/useful-nth-child-recipies/

    Best regards,
    Ismael

    in reply to: google analytics stats stopped with enfold 4.8.1 #1292962

    Hi,

    Thank you for the update.

    Did you enable the cookie consent bar in Privacy & Cookie settings just recently? It is possible that the analytics tracker gets blocked by the cookie options.

    We also found this error in the browser console, which seems to be generated by the Rocket Loader.

    Uncaught ReferenceError: jQuery is not defined
        at <anonymous>:2:1
        at t.activateScript (rocket-loader.min.js:1)
        at rocket-loader.min.js:1
        at t.run (rocket-loader.min.js:1)
        at rocket-loader.min.js:1
        at rocket-loader.min.js:1
    

    But even with that error, we can see that the tracker is properly collecting data from the site and the client as shown in the screenshot below.

    // https://imgur.com/ExnFX9b

    Best regards,
    Ismael

    in reply to: Future/coming events not working properly #1292961

    Hi,

    Thank you for the update.

    Would you mind providing a direct link to one of the events with the layout issue? It might have something to do with the updated calendar design. Please make sure that the site contains the latest version of the theme, 4.8.1, then try to disable the updated calendar design option in the Events > Settings > Display panel.

    Best regards,
    Ismael

    in reply to: HOW TO SHOW PASSWORD PROTECTED POSTS IN MASONRY #1292960

    Hey Mohamad,

    Thank you for the inquiry.

    You may need to edit the enfold/config-templatebuilder/avia-shortcodes/av-helper-masonry.php file directly in order to show the password protected posts. Look for this block of code around line 948, and remove it.

    //check if post is password protected
    				if( post_password_required( $id ) )
    				{
    					$this->loop[ $key ]['content'] = '';
    					$this->loop[ $key ]['class'][] = 'entry-protected';
    					$this->loop[ $key ]['thumb_ID'] = '';
    					$this->loop[ $key ]['text_before'] = av_icon_display( 'closed' );
    					$this->loop[ $key ]['text_after'] = $this->loop[ $key ]['date'];
    				}
    

    Best regards,
    Ismael

    in reply to: Change headline space and color of blogpost headlines #1292958

    Hey Kurt,

    Yes, that should be possible. To center align the post title, please use this css code.

    .widget_recent_entries li {
        text-align: center;
    }
    

    And to change the font color, try this one.

    .sidebar .widget_recent_entries li a {
        color: red;
    }

    You can also adjust the default style in the Enfold > General Styling panel, but changes there will affect many elements.

    Best regards,
    Ismael

    in reply to: Content Slider same height and button on the bottom #1292956

    Hi,

    Great! Glad to know that you have found working solution. Please feel free to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Menu on Mobile Browsers Empty #1292955

    Hi,

    Thank you for the inquiry.

    You can update the theme via the Theme Options or the WP Dashboard, but you will need an API key in order to do that. Please check the following documentation for more info on how to update the theme properly and how to register the theme, and generate an API key or token.

    // https://kriesi.at/documentation/enfold/theme-update/#update-vianbsptheme-options
    // https://kriesi.at/documentation/enfold/theme-registration/#register-my-theme

    Best regards,
    Ismael

    in reply to: Lightbox shows only squares #1292954

    Hey PadmanPL,

    Thank you for the inquiry.

    What is the actual size of the uploaded image? It is possible that the uploaded image is much larger than the default thumbnail used for the lightbox option. The size of the “large” thumbnail can be adjusted in the Settings > Media panel.

    You can also use the snippet or filters in the following thread to assign a different thumbnail for the lightbox.

    // https://kriesi.at/support/topic/image-wont-display-at-original-size-in-lightbox/#post-1290548

    Best regards,
    Ismael

    Hi,

    The filter can be used like this..

    add_filter("avf_section_container_add", function($content) {
       $content .= "<img src='https://site.com/sample.jpg' width='100' height='100' srcset='' />";
       return $content;
    }, 10, 1);
    

    This will render the image right after the opening container and by default, $content is an empty string. Of course, you can use WordPress default functions to get the image URL, or the actual image markup with the srcset attribute instead of creating it manually.

    Best regards,
    Ismael

    in reply to: Fullwidth sub menu not responsive #1292951

    Hi,

    Thank you for the inquiry.

    The fixed or sticky submenu option for the fullwidth submenu element is actually disabled on mobile devices by default.

    If checked the menu will stick at the top of the page once it touches it. This option is ignored when burger menu icon is shown

    Have you tried setting the menu so that it switch to an icon on mobile view? Look for the Advanced > Responsive > Mobile Menu Display settings and select the second option.

    Setting it fixed is actually not helping because the submenu is taking more than a third of the device screen covering most of the content, and it looks distracting, IMO. If you really need it fixed, please try this css code to pull the content below the submenu upwards.

    #top .sticky_placeholder {
        margin-top: -255px;
    }

    Best regards,
    Ismael

    in reply to: Background Overlay Post Content Only (Masonry) #1292949

    Hey Eleina_Shinn,

    Thank you for the inquiry.

    The masonry items have color overlay by default, which surrounds the content container. Would you like to change its background color? If yes, please try this css code.

    .av-fixed-size .av-masonry-entry .av-inner-masonry-content {
        background-color: rgba(0,0,0,.5);
    }

    Best regards,
    Ismael

    in reply to: How to reduce spacing before Easy Slider ? #1292947

    Hi,

    Thank you for the info.

    We set the Header > Header Layout > Header Size from slim to large to increase the height of the header, but it did not work. Only then that we noticed that the site is still using a very old version of the theme, v4.5.7. You will have to upgrade the theme to the latest version, 4.8.1, and toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.

    Best regards,
    Ismael

Viewing 30 posts - 14,731 through 14,760 (of 66,813 total)